DCPSNADE National Training ConferenceColumbus, OHSeptember 10, 2012

Tom Paige, Administrator, South Carolina DDSDoug Willman, Administrator, Nebraska DDS

Outline of This Presentation

- What is DCPS?- Why are we doing it?- What has been the role of the users (DDSs)?- What will DCPS mean to me; What Will It

Look Like?- Is DCPS “on schedule?”- When will it be put into operation?- Your Questions and Our Evasions, Answers,

Replies

----The Current State of DDS Systems ----

ALASKA

HAWAII

PUERTORICO

FLORIDA

MISSISSIPPI

WESTVIRGINIA

RHODE ISLAND

WASHINGTON

OREGON

IDAHO

MONTANA

WYOMING

NORTHDAKOTA

SOUTHDAKOTA

NEBRASKAIOWA

MINNESOTA

WISCONSIN

ILLINOISINDIANA OHIO

MISSOURIKANSAS

COLORADO

UTAH

NEVADA

CALIFORNIA

ARIZONA NEW MEXICO

OKLAHOMA ARKANSAS

KENTUCKYVIRGINIA

TEXAS

MASSACHUSETTS

GEORGIAALABAMA

SOUTHCAROLINA

NORTH CAROLINATENNESSEE

PENNSYLVANIA

MARYLAND

NEW JERSEY

NEW YORK

CONNECTICUT

VERMONT

NEW HAMPSHIRE

MAINE

DELAWARE

LOUISIANA

MICHIGAN

Guam

FDDS

DC

DDSs by Software Type

VirginIslands

Iron Data St. Louis

Iron Data Toronto

MIDAS -- 6

Independent -- 2

Non-Automated -- 0

Document Management Architecture (DMA)

AppealsDDS

Field Office

Electronic Folder Interface (EFI)

DDS Legacy SystemsNDDSS

`

EDCS

`

eVIEW

`

ODARCase Processing &

Management System

Electronic Services

MainframeRepositories

Structured DataRepository (SDR) Unstructured Data

Repository

National DMA Local DMA

SSA Systems(MCS/MSSICS)

`

Appeals CouncilAppeals Review

Processing System

SSA/DDS Computer Systems Overview Interaction among existing systems

1

1

1

1

7

1

1

1

1

1

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Legacy System Problems• Aging technology• Transaction Failures• Long Roll Out Cycle for Modifications• Cost of Maintaining Multiple SW Sets• Inefficient Collection of MI• Difficulty in Sharing Work among

Components• Not the product of a strategic plan• Outmoded Technology

Solution - DCPS

An All New “Modern” System For Use by All DD ComponentsFully Integrated with Other SSA SystemsJointly Designed, Tested, ImplementedRapid Rollout of New FunctionalityEasy Transfer of Work among DDSs

The SSA-DDS DCPS Steering Committee

DDS Administratorson the DCPS Steering Committee

Gloria Toal – NY Sandra Kelley – NV

Scott Mack – ME Duane French – WA

Tony Jones – DC --------------------------

Tom Paige – SC NCDDD

Pat Carew-Ceesay – MN Trudy Lyon-Hart, VT

Mary Wolfe – TX

Doug Willman – NE Erik Williamson - OH

Michelle Thibodeaux – MT

DDS Involvement ------ Formation of Teams of DDS SMEs

Documenting the “as is” DDS processBrainstorming/Dreaming a “to be” processDescribing General User RequirementsListing the “Use Cases”Developing Technical SpecificationsReviewing “Wire Screens”Interactive “Early Look” SessionsTesting and Acceptance – (not yet done)

DCPS is Now in the Hands of the Vendor

LOCKHEED-MARTIN Corp.

Lockheed Martin’s Customers• Social Security Administration• Federal Aviation Administration• U.S. Postal Service• Departments of

– Defense– Homeland Security– Commerce– Energy– Health & Human Services– Housing & Urban Development– Justice– State– Transportation– Treasury– Veterans Affairs

• NASA• Environmental Protection Agency• Intelligence Communities• Foreign Governments• Library of Congress• Federal Trade Commission

No Strangers To What DDSs Do

6

Health Applications

InnovationSolutions

• Health Research Services• Clinical Informatics• Medical Credentialing Services• Systems Integration• Accessibility and Section 508• User-Centered Design• Service-Oriented Architectures• Disaster Recovery/COOP

• Benefits management• Electronic Records Management• Content Management• Decision Support• Digital Asset Preservation and Archival • Health Information Exchanges (HIE)• Statistical Modeling• Legacy System Modernization• Database Strategy

• Biometrics• Cyber-security• Web 2.0 technologies• Cloud Computing/Virtualization• EHR Mining/Interoperability• Infrastructure Modernization• Medical Records Abstraction• Healthcare Systems Benchmarking

Customers Capabilities

SSA

CMS

CDC

NIH

HHS

FDA

MHS

VA

7

Key Facts about Lockheed – Martin

• Not just a builder of planes and rockets– Aircraft $13.2 B– Space $ 8.2 B– Electronic Systems $14.3 B– Information Systems $ 9.9 B

Lockheed - Martin

• 132,000 Employees• 65,000 are Scientists and Engineers• 25,000 are IT Professionals• Presence in 500 Cities, 50 states, 75 Countries• Long History and Familiarity with SSA Systems• Developer of Comparable Projects

DCPS User ViewWhat Will It Look Like

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DCPS UI Concept

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Quick Views

• 2 Panel – Dashboard and Queue View• 3 Panel – Dashboard, Queue, and Case View• 2 Panel – Dashboard and Case View• 2 Panel – Case and Queue View• 1 Panel/Full Screen – Case View

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Design Rationale• A consistent look and feel throughout the application• Maximizes user workspaces• Allows users to resize and collapse workspaces• Minimizes the number of mouse-clicks/click-paths between

functions• Allows for updating of information within a panel/workspace

without a complete screen refresh• Allows quick access to various application functions via the

Dashboard• Proven design methodology based on other industry standard

design (e.g. Microsoft Outlook, e-Trade, etc.) • Flexible and extensible design allowing for future user

customization and expansion of the number of panels

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Queue ViewKey Features:

Basic Information shown in a table format

Provides enough detail to allow for a user to select a work item

Work Item = an item that a user would perform work on, for example, Case, Task Request, Evidence Request

DRAFT PROTOTYPE

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Work Item View – 3 panelKey Features:

Allows user to easily work within an item while allowing them to view the Dashboard and the work queueDRAFT PROTOTYPE

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Quick View ShortcutsKey Features:

Allows user one-click access to the different panel views

DRAFT PROTOTYPE

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Full Screen ViewKey Features:

Provides a full screen view of a Case

DRAFT PROTOTYPE

Dashboard

Send

Review Detailed Source Information

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NVF Basic/Keyword Search

4/9/2012

284/9/2012

How and when will DCPS be put into operation?

Are we “on schedule”?

Is it done?

DCPS

We Will Rely on Five Beta Sites

What Beta Is- a first step toward implementation

with a limited caseloadwith a few userswith a “core” functionality

Beta Site

What Beta Is not- wall to wall- corner to corner- floor to ceiling- eventual “full” functionality- dangerous adventure

Beta is not an adventure in recklessness

DCPS Beta Site States

“Iterative” Development

• Start with enough basic functions to do a case• Then we start adding functionality• When stable, we bring up state 2 – Illinois• Continue adding functionality• When stable, we bring up state 3- Missouri• And so on through NY• When five states are stable, we have Release 1.0• We estimate that this will take 18 months

Idaho

Idaho

Idaho

Illinois

Idaho

Idaho

Missouri

Illinois

Idaho

Idaho

Nebraska

Missouri

Illinois

Idaho

Idaho

USA

New York

Nebraska

Missouri

Illinois

Idaho

Idaho

USA --- Nationwide Use

New York

Nebraska

Missouri

Illinois

Idaho

Idaho

When Will All This Happen*?

- Idaho DDS Beta Sept 24 2012Thru January 2013- Illinois DDS Beta March 2013- Missouri DDS Beta July 2013- Nebraska DDS Beta November 2013- New York DDS Beta March 2014- Rollout Begins in 65% of DDS by September 2015- Rollout Begins in 100% of DDS February 2016- Ramp up complete September 2016- Legacy Systems Retired ??????

*All subject to modification depending on stability and pace of development

Life After DCPS!

What’s After DCPS – Will there be “Spin-Offs?

DCPS – MiamiDCPS – Special Victims Unit!

DCPS - Criminal Intent!

How to Keep in Touch The DCPS Web Site

http://oddweb.ssahost.ba.ssa.gov/disability-systems/dcps/default.htm

The DCPS Newsletter

http://oddweb.ssahost.ba.ssa.gov/disability-systems/dcps/news/default.htm

Questions?Comments??

Hopes???Doubts????