dc83501q00 manual instalaciÓn sarpluscom en - sarpluscom... · comply with the instructions in...

HIDRA CRONO Controller

SSAARR pplluussCCOOMM

Alarm equipment for lifts

Installation guide

Release 2b DC83501Q00

*DC83501Q00*

ENGLISH

SAR plusCOM is a lift alarm equipment conforming to EN81-1/2, EN81-28:2003 and EN81-70:2003 standards. The equipment uses a TBR21 direct telephone line and an ITE-CA-001 interface as communication media. It includes all the elements required for remote programming of the parameters in the equipment and remote surveillance of the lift (Hidra protocol) through the telephone line: o Hands-free 2-way voice communication from the car, roof and under-car, with a

rescue service. It can be activated from the car or from the rescue service. It includes the alarm filter and its steps and the alarm battery control (EN81-28).

o Periodic automatic test calls (EN81-28). o Password-protected running parameters (CAM) (EN81-28). o Intercom in the machine room (two-wire) (EN81-1/2). o Yellow service light as confirmation of alarm initiated and green service light as

confirmation of alarm validated (EN81-28). o Also, the equipment includes a synthesized voice message, audible in the car, to

indicate that the call is in progress (EN81-70). o Besides, SAR plusCOM can synthesize voice messages on arrival at the floor or about

the lift status. The installer can activate this function.

NOTE FROM THE MANUFACTURER

Carlos Silva SA shall not be responsible for any claims for damages or costs derived from failure to comply with the instructions in this manual or use of the alarm equipment other than what is described in this manual.

SAR plusCOM is a lift alarm equipment which works connected to a standard TBR-21 / ITE-CA-001 telephone line. In other conditions (excessive noise, signal loss, distortion, lines with non-standard signalling, etc.) correct operation of the equipment is not guaranteed.

This quick guide is a general guide that offers a process for checking the installation of the equipment. For further details on the various operating modes and the rest of the operations, see document SAR plusCOM installation manual.

The information contained in this document may change without warning. Except for what is permitted by copyright laws, reproduction, adaptation or translation of this manual is prohibited without written authorization.

® C a r l o s S i l v a is a registered trademark of Carlos Silva SA Hidra, SAR plusCOM and SARlink are products owned by Carlos Silva SA

SAR plusCOM alarm equipment installation guide

C a r l o s S i l v a S A 3/20

Manual instalación SARkompak SP r0 Rev. 0 10/04/2007

Innovations with regard to previous systems

o Recording and playback of a voice message to identify the facility (maximum 16 seconds).

o 8 languages preloaded synthesis and selectable menu. o Ability to compose a menu synthesis multilingual o Levels of adjustable volume menu by removing the adjustment potentiometers

processed by a digital audio. o Ability to enable the intercom of engine room to make calls outside (0 to request

marking tone). o Speed in PC mode large capacity: Communication with SARLINK through high-speed

FSK modulation. (Requires that the modem is the PC version v4.5 or higher). o Validation request message and confirmation of connection to the car.

(v2.7 or higher version). o Connect up to 4 lifts with only one phone line. (Since version v2.7 without extra wires

between lifts, only the phone line connected in all the SAR devices. o Since v2.7: Ability to make test calls without needing to validate it. (parameter #55).

Table of contents

1 - Device description ........................................................................................................ 4

2 - SAR plusCOM configuration ........................................................................................ 5

3 - Installation test .............................................................................................................. 6

4 - Definitive phone number configuration ...................................................................... 8

5 - Voice synthesiser........................................................................................................ 10

Annex 1 SAR plusCOM WIRING……………………………………...13

Annex 2 SAR plusCOM MANUAL COMMANDS…………………...14

Annex 3 SAR plusCOM EN-627 CODE TABLE…………………… 16

Annex 4 SAR plusCOM FAULT DIAGNOSTICS ……………..……17

Annex 5 SAR plusCOM AUTONOMOUS INSTALLATION ………18

6 - NOTES ......................................................................................................................... .19

SAR plusCOM installation guide

4/20 C a r l o s S i l v a S A

1 - D E V I C E D E S C R I P T I O N SAR plusCOM is provided installed inside the car operation panel. The only wiring operation to be done is connect it with the patch cords that come from the inspection box. The device includes a microphone, a speaker for the communication, two service lights (yellow and green) and an integrated alarm push button.

J2 Battery / Autonomous supply 12V / 600mA/h HT (high temperature) battery connector

J3 Hidra Bus Connection Connected with the inspection box for the power supply and communicating with the controller Hidra

J6 External buttons Intercom: it comes from the machine room alike the telephone line Under-car / car roof push button: they are connected in parallel and wired to the input Under-car

button for making alarm calls not conditioned with car status MultiSAR bus: three connector are foreseen in the flat hose for connecting with other SAR plusCOM

devices and sharing the telephone line (In V2.7 version or higher, the car switching is possible without the MultiSAR wiring)

J7 Alarm call pushbutton and Yellow/Green lights (EN81-28 compliance) Connected with the inspection box for the power supply and communicating with the controller Hidra

(each output Max.100mA) Remote Optional repeaters RJ45 connection Allows the connection of audio repeaters to the car roof or under car

J8 Telephone line Telephone line socket and line earth protection from TBC30 card



2 - S A R p l u s C O M C O N F I G U R A T I O N To set the SAR plusCOM only must establish the position of switches block Prog.

1 2 3 4 5 6

ON DIP

prog. SW1 MICROPHONE Allows you to connect and disconnect the microphone built into the computer.

SW1 Internal microphone enabled ON Internal microphone disabled OFF

SW2 SPEAKER Allows you to connect and disconnect the built-in speaker on your computer

SW2 Internal speaker enabled ON Internal speaker disabled OFF

SW 3/4 CABIN SELECTION These selectors are only used in multi-SAR mode. If only one device is connected to the line, must remain on OFF. The selection of cabin allows multiple devices to share a single telephone line. This requires to number the lifts from 1 to 4 correspondingly. The cabin number 1 will serve all incoming calls and manage the diversion of the call to the rest of lifts. Likewise, if one car needs to make a call, it will notice to the rest of lifts to keep clear the line. With firmware version v2.7 or higher, it’s not necessary to wire the multi-SAR bus (COM1, 2 & 3) to share the phone line between any other lift. Please find the label in the SAR device and check the firmware version in order to determine if you need to wire it or not. SW5/6 MASTER & SLAVE MODE Allows to connect and disconnect the communication Bus DOMOBUSII. There’s only two possibilities:

SW5 SW6 Only one device connected to the line or slave device on a shared line OFF OFF

Master equipment on shared line ON ON

# Lift SW3 SW4 1 OFF OFF 2 ON OFF 3 OFF ON 4 ON ON

The audio from Remote connector is always ON, regardless of the position of these switches.

SOFT ≥ v2.7 NOT NECESSARY TO WIRE Multi-SAR bus SOFT < v2.7 IT’S NECESSARY TO WIRE THE Multi-SAR bus

The telephone line must be connected to all the boards.



3 - I N S T A L L A T I O N T E S T

Step ONE VERIFICATION Before starting any operation with the SAR plusCOM alarm equipment, the following points should be checked: An analogue telephone line is operative on the end terminals of the SAR plusCOM J8

connector (50VDC approximately) The under-car alarm push button is placed and wired The machine room intercom is installed and connected (if included) SAR plusCOM DL1 led (red) is flashing Hidra bus is active If the End of alarm contact is closed (J6-4/J6-6) you will hear “valid” from the SAR

speaker” in order to confirm the action. Step TWO PROGRAMMING A PROVISIONAL TELEPHONE NUMBER Establish communication with SAR plusCOM using one of the following

possibilities: With a mobile phone, dialling the SAR plusCOM telephone number With the intercom (telephone handset) in the machine room Connecting a telephone handset between terminals 7 and 8 of J6 and pick it up

Enter CAM code

Command -- (Default CAM code = 0000)

Command SAR plusCOM Dial CAM SAR plusCOM

<DIAL> <VALID>

From this moment and until the communication ends (hang up), any parameter of the equipment can be checked out or modified. Enter a provisional alarm phone number

Command -- (Programming phone number #1)

Command SAR plusCOM New TEL1 SAR plusCOM Repeat TEL1

SAR plusCOM

<DIAL> .. <REPEAT> ... <VALID>

Check out programmed number:

Command SAR plusCOM says

<NINE ... TWO>

Prior to checking out any stored parameter, CAM code must have been entered during the same call. If communication has been lost and re-established, CAM code should be entered again.



End communication (hang up) Command -- (Force to end connection)

Command Alarm device finishes

communication Step THREE ALARM CALL

Making an alarm call from the car With the controller under inspection, press the alarm push button of the car operation panel. Check that keeping it pressed, the yellow light remains lit up. A few seconds later, the green light starts to flash and you hear through the car speaker the message Calling, please wait meaning that the call is in progress. Reception of an alarm call The call made by the SAR plusCOM will be received on the telephone number configured in Step ONE. After picking up the telephone to answer the alarm, a message* will indicate whether the call needs to be validated, if so, press within 15 seconds approximately, the green light remains fixed, you will hear a message* confirming that the connection with the car is done and the conversation can take place between the car and the telephone. *These messages are only available with a SAR with firmware v2.7 or higher. End communication (hang up) To finish the communication from the telephone, the command has to be sent to the SAR PLUSCOM.

Step FOUR MAKE A CALL FROM THE EXTERNAL BUTTONS Alarm call from the car roof button Repeat Step THREE making a call from the alarm button inside the inspection box (yellow button). Alarm call from the under-car button Repeat Step THREE making a call from the alarm button installed under the car (yellow button).

On some fixed telephone lines, the side of the line that has received the call remains engaged until the calling phone hangs up or a minute has passed. To avoid this situation, SAR plusCOM will hang up by end of conversation time or when it receives a signal from the telephone company one minute later



4 - D E F I N I T I V E P H O N E N UM B E R C O N F I G U R A T I O N

Once the test is completed, the definitive values that will determine SAR plusCOM operation have to be configured: car voice synthesizer activation, rings before picking up, test call, etc. This configuration may be carried out manually or automatically via the SARlink software. To configure manually the device for fulfilling the EN81-28:2003 standard follow the following steps:

Step ONE DATA GATHERING Prior to the definitive configuration, it is recommended to write down all the values needed. The following table shows parameters required for a standard installation:

Command Value to be configured EN81-28 Description

Identifier

Alarm phone number #1




Roof & under-car phone number

Test call phone number #1

Test call phone number #2

Access code modification (CAM)

Step TWO PARAMETER CONFIGURATION Establish communication with SAR plusCOM and enter CAM code As explained in Step TWO of the installation test (page 6). Program the parameters of the previous table with the values written down,

following the procedure used to program the test telephone number

If there are not 4 available alarm phone numbers, it is advisable to repeat them so every parameter from 21 to 24 is configured.

The roof & under-car alarm phone number (parameter 25) is designed to be configured with the telephone number of the maintenance company.

If there are not 2 available test phone numbers, it is advisable to configure the same number in both parameters (26 & 27).

For compliance with EN81-28, the Wait For End of Alarm mode must be configured to 1 and the next test call at 3 days maximum (with SARLINK)

If the configuration is carried out via a phone call (not the intercom), just before 4 minutes of communication, SAR plusCOM device generates some beeps meaning that the communication time limit is approaching. Press on the phone keypad to extend to another 4 minutes. This process should be carried out every 4 minutes (parameter 35).



CAM code verification It is recommended to verify the CAM code if the default CAM code has been modified. A mistake during the changing process may leave the SAR plusCOM device inaccessible for further actions. To check out the CAM code:

Command SAR plusCOM says

<Number1 Number2 Number3 Number4> If the value indicated is not correct, re-program parameter 5 and check out its value again. End communication (hang up) ( ) SAR plusCOM device includes a complete set of parameters that fulfils the operation configuration. Its default values are considered valid for most situations. For further information, refer to SAR plusCOM installation manual. Step THREE PERIODIC TEST CALLS (optional)

Receiving test calls with SARLINK. After setting the test call phone number in parameters 26 and 27, force a test call by entering the command *99# via intercom or telephone. Inmediately after hanging up, the SAR plusCOM device will call to the number programmed in parameter *26. When SARLINK receives this call, it will register the call and set the time for the next test call within the range set in the application. Receiving tests calls manually or without validation from the receiving central

(From V2.7) There is the possibility of receiving the test callas using a telephone or a receiving central simply identifying the incoming number without knowing the validation protocol and rescheduling of the test call. To do it this way you should:

Introduce the desired telephone number in parameter *26. Set parameter *55 to 1 (test w/out validation). Hang up pressing: *0#

Then, the SAR plusCOM device will make the first test call after three days. The SAR will call at each number set in parameters 26 & 27, and will do the number of attempts set in *44 parameter.

At the end of this document all manual commands are shown. These parameters may be used to make the final adjustments to the equipment operation to suit the requirements of the maintaining company. More detailed information is explained in the k SAR plusCOM installation manual.

Pay close attention setting the attempts for test calls, as in test calls without validation (*55 set to 1)the SAR unit will exhaust all retries. It’s reccomended to set the attempts to 0, and introduce only one phone number in parameter *26, leaving the *27 empty.



5 - V O I C E S Y N T H E S I S E R Since the SAR plusCOM equipment is connected to the communication bus of a HIDRAsystem controller, it has the capacity to generate voice messages through the speaker located in the car, acting as a car voice synthesizer, informing passengers about the position and status of the lift. This function can be activated modifying the parameter 40. This function adds features to the lift and complies the EN81-70: Establish communication with SAR PlusCOM and enter CAM code Modify parameter 40

Command SARplusCOM Command SARplusCOM Repeat SARplusCOM

<DIAL> <REPEAT> <VALID> End communication (hang up) ( )

5.1 CAR SYNTHESIZER LANGUAGE

Both the language of the synthesis, as the messages are selectable through programming parameters can be different each other.

SAR plusCom incorporates from factory 7 languages for information on car and for the programming messages.

Car messages Programmation messages

Nº Language 1 Spanish 2 Catalan 3 Basque 4 English 5 Portuguese 6 French 7 Italian 8 Empty

Nº Language 1 Spanish + English 2 Catalan 3 Spanish 4 English 5 Portuguese 6 French 7 Italian 8 Empty

In case of special languages or messages (on request and subject to availability), the distribution of positions of the languages can not match that shown in this manual. Please look up the information sheet attached to the controller manual or SAR plusCom device.



5.1 MULTILINGUAL SYNTHESISER If you want the multilingual messages in car, should select the languages in the desired order, for example, if you want to configure messages in Spanish-English should enter:

command SARplusCOM command SARplusCOM command SARplusCOM

<DIAL> <REPEAT> <VALID> Another example, to select Spanish as their first language, after English and French then type:

Command SARplusCOM command SARplusCOM command SARplusCOM

<DIAL> <REPEAT> <VALID>

5.2 ADJUSTING VOLUME LEVELS The volume of microphone, cabin speaker and synthesizer can be adjusted through the menu (parameters 47, 48 and 49). We have abolished potentiometers adjustment of the SAR device by a digital audio processing. The user has 10 different volume levels for microphone, speaker and synthesis:

Lowest level

Highest

level 0 1 2 3 4 5 6 7 8 9

The night volume (adjustable through SARLINK) will fade 10dB the value adjusted in the parameter 49. By SARLINK you can adjust the volume of night time.

In combinations of two or three languages, correspondence between message and reaction of the controller may not match exactly. For example: "Doors closing, Cerrando puertas” when the controller has already finished close.

Adjusting the volume level of the synthesis of plant to 0 does not disable the floor synthesis. To disable it, set the parameter 40 to 0.



6 Identification message

The SAR plusCOM unit allows the recording of a message to identify the installation on an alarm call. The recording of that message should be done by intercom and / or telephone. (It is not possible by SARLINK) The person attending the emergency call from the telephone, the rescue center, or similar, once off and validated the call (only if *39 is different of 0), the first thing it will hear is this message, providing the location of the emergency. The process for recording is as follows:

Command SARplusCOM says… Say...

(For example…) Finish the

recording SARplusCOM says…

<Biiiip...> “265th Kimbolton Ave” # <VALID>

Once the message is recorded, you can hear it by pressing *80* and rewrite all times as you want, repeating the process described above. Receiving an alarm call with an identification message recorded:

The maximum length of the message is 16 seconds. Please, remember to end the recording by pressing # to avoid delays between the end of the message and the reception of the audio from the car operation panel.

SAR ALARM CALL REQUEST

(SAR)PICK UP PHONE

LISTEN:Press zero...Press zero...

PRESS 9(Do not press 0,1,

2,3,4)

LISTENID Message

MESSAGE UNDERSTOOD?

PRESS 9

LISTENID Number

YOU WANT TO

VALIDATE THE CALL?

YES

PRESS 0(VALIDATE)

HANG UP THE PHONE

YES NOTALK TO

ELEVATOR CAR

NO

SAR CALLS TO THE NEXT NUMBER

RING RING



ANNEX 1 SAR plusCOM WIRING

+ |



ANNEX 2 SAR PLUSCOM MANUAL COMMANDS

In the following table, means checking out parameter value

programming or modifying parameter value

Basic commands for rescue service

Validation, conversation time extension and status query

External line request (only from intercom and if *45# is set to 1)

Car commutation on shared line (without effect using the intercom)

Checks out lift identifier

Forces the alarm equipment to interrupt the connection (hang up)

Lift identifier and telephone numbers programming and checking out (CAM code protected)

Lift identifier

Telephone #1, alarm call in car

Telephone #2, alarm call in car Telephone #3, alarm call in car Telephone #4, alarm call in car Telephone #5, alarm call from car roof or under car

Telephone #6, periodic test call or dumping call

Telephone #7, periodic test call or dumping call

Parameter programming and checking out (CAM code protected) (default values)

Number of rings before picking up to (5 rings)

Privacy mode in car enabled or disabled

Wait for dial tone before calling: YES or NO

Maximum conversation time in minutes from to (4 minutes)

Push button service during conversation: none or hang up

Minimum time for pressing alarm in seconds from to (0: no minimum time)

Waiting time for validation in 30 second intervals from to (1: 30 seconds)

Car voice synthesis enabled or disabled

Log record full procedure: call for dumping or lose data

Alarm filter: activated or deactivated

Attempts to make alarm, end-of-alarm or low-battery calls from to (0 attempts)

Attempts to make test calls or data-dumping calls, from to cycles (1 attempt)

Permission of exterior call with interphone: enabled o disabled

Wait for the End Of Alarm command: Waits for EOA or Auto-generates

Microphone volume level from a (7)

Speaker volume level from to (5)

Car Synthesis volume level from to (5)

Car Synthesis language (see page 10) (English = 4) Default: Spanish

Programming language (see page 10) (English = 4) Default: Spa+Eng

Identification message enabled or disabled

Compatibility mode with external audio module enabled or disabled

Test calls without validation Enabled or disabled

Consult or modify CAM, once introduced (0000: Default CAM)

Recording / playback of the message identification

Continues in next page



Commands for basic remote surveillance (protected by CAT)

Checks out the lift current status (the device answers 5600 if no connection with Hidra)

n Checks out the n th event ( n varies from 1 to 9, the lower the more recent)

Checks out the lift travel counter

Actions for authorized personnel

Local end-of-alarm. Leaves the equipment on standby until end-of-intervention

Enter CAM code: allows consulting and modifying SAR plusCOM parameters

Enter CAT code: allows using basic remote surveillance commands

End-of-intervention remote command. Equipment completely idles after hanging up

Reset of the low battery status

To force one call test immediately.

Continued from previous page



ANNEX 3 SAR PLUSCOM EN-627 CODE TABLE Besides its capabilities as alarm equipment and transmission device, SAR plusCOM also acts as data registration equipment. To achieve this, it includes a log record in which it stores the data relating to the alarm process and the data received from the Hidra controller, adding date and time information. These records, up to 38 items, are encoded according to the EN-627 standard criterion, and allow monitoring relevant events, incidents or breakdowns occurring in the lift. Events or breakdowns in the lift are shown in the EN-627 code table shown in the documentation provided with the HIDRAsystem controller. Similarly, the events relating to the SAR plusCOM equipment are also recorded. Their meaning is indicated in the following table:

EN-627 code table generated by the SAR plusCOM

Code Description

5900 Start of an alarm with the equipment inactive 5901 Validation received from the rescue service

5902 Alarm button pressed with the equipment already on alarm

5903 End of conversation (hanging up)

5904 Declaration of end-of-alarm

5905 Declaration of end-of-intervention

5906 Alarm call attempts exhausted

5907 Test call or data dumping attempts exhausted

5908 Automatic end-of-alarm (12 hours after the alarm was started)

5909 Alarm aborted due to no telephone line available

5800 Power failure

5801 Restored power

5700 The battery has returned to normal charge level

5701 The battery has fallen below the programmed threshold

5702 Battery level too high. Probably it’s disconnected from SAR unit.

5600 No connection with Hidra controller

The log record may be transferred to a PC with SARLink. The nine most recent records may be looked up manually (without the date or time information) calling with a phone handset or with the intercom handset. Prior to consulting them, CAT protection code must be entered.



ANNEX 4 FAULT DIAGNOSTICS

Fault description Possible causes

SAR plusCOM device does not make the call from the car when the alarm button is pressed

1- The lift is in service, which inhibits the call 2- The push button is not connected or wired wrongly3- Very noisy telephone line and the telephone

company signal (or PABX) is not identified

When SAR plusCOM device is called, it does not pick up

1- Check that the SAR plusCOM is connected 2- Check that the telephone line is connected and

that its power is reaching correctly 3- Check that the SAR plusCOM is configured as

car#1, with the switches sw3 and sw4 in ON position

4- SAR plusCOM board may be damaged On calling SAR plusCOM device, the person in the car cannot be heard

1- Privacy mode is activated 2- Microphone sensitivity level is very low

On calling from a SAR plusCOM, the person who receives the call cannot hear the person in the car

1- Microphone sensitivity level is very low

On calling from a SAR plusCOM, the communication is interrupted after a few seconds and it makes another call

1- Call validation is activated and the person receiving the call has not pressed

2- Call validation is deactivated but parameter 34 Type of telephone line is set to 1

On calling from a SAR plusCOM, the communication is cut off or a lot of noise is heard

1- The potentiometers are very high or unbalanced 2- The microphone is catching electrical noise due to

having a faulty coupling in the car operation panel On calling from a SAR plusCOM, communication is cut off after a few seconds or the person who answers cannot hear anything

1- The person answering the telephone should have pressed to validate the call and/or lengthen the conversation time



ANNEX 5 AUTONOMOUS INSTALLATION

It is compulsory to earth the device trough the J7 connector

The J2 connector is supplied unplugged to avoid the total discharge of the battery

1 1 1

1



N O T E S

www.carlos-silva.com

C a r l o s S i l v a Soluciones y Sistemas Electrónicos para Control de Ascensores

Electronic Lift Control Solutions & Systems Lösungen und Elektronische Systeme zur Aufzugsteuerung Solutions et

Systèmes Électroniques pour Contrôle des Ascenseurs

Salvador Albert i Riera 3, 08339 Vilassar de Dalt, Barcelona, ESPAÑA

GPS: (41º 30’ 51” N. / 2º 22’ 12” E.) Tel. +34 937 541 980 Fax +34 937 541 983

www.carlos-silva.com e-mail: [email protected]

____

Servicio Post-Venta (After-Sales Department) Tel: +34 937 541 981

e-mail: [email protected]

DC83501Q00

*DC83501Q00*

ENG

dc83501q00 manual instalaciÓn sarpluscom en - sarpluscom... · comply with the instructions in...

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