Audiologist + Location planner

HEAD OFFICE OPERATIONS:Core users using HO logini. Sales order validationii. Purchasing cycleiii. Receipt taking of

items

iv. Master data set ups –transactional + all masters + planning calendars using diary and weekly/bi-weekly location + audiologists wise

conceptv. Reports generationvi. Order cancellation

processvii. Service and Repair

orders managementviii. Financial & Inventory

Walk in booking

CLINIC CENTER OPERATIONS:1. CSO using VC login –

- Assessment appointment- Fitment appointment- Review appointment- Follow-up appointment

2. Audiologist using VC login –- Audiology tests and recording- Test outcome post diagnosis- Fitment process

CLINIC CENTER

Day – Life scenario @ Health care services + retail vertical

CSOPATIENT AUDIOLOGIST

Illustration of a use case

HEAD OFFICE

Glossary and abbreviations:CSO – Client Service officer

Appointment reports

For all transactions @center the release to order validation provides intimation to HO for a retail sales closureIn case of nil availability of hearing aid and accessories stock @center, the purchase requisition is raised to HO wherein the Purchase cycle is completed managed with bill to address @HO and ship to address @center.

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