david pinches - product management - where do you start?

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Product Management Where do you start?

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Presentation made by David Pinches on 25th October 2012 to the Cambridge Product Management Network, UK

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Page 1: David Pinches - Product Management - where do you start?

Product ManagementWhere do you start?

Page 2: David Pinches - Product Management - where do you start?

David Pinches

Mainframe to Mobile

UK & InternationalSME

&Enterprise

TechTo

Commercial

Page 3: David Pinches - Product Management - where do you start?

Where does Product Management Fit? What does a Product Manager Do and Not Do? Product Management & Product Marketing What Skills, Experience & Attributes The Classic Routes to Product Management How to position you experience as positives.

Discussion Points

Page 4: David Pinches - Product Management - where do you start?

Where does Product Management Fit?

“In a Market Led Organisation”

Page 5: David Pinches - Product Management - where do you start?

PM

R&D

Services

Support

Sales

Mktg

Exec

Customers

Pla

tform

sCom

peti

tors

Pro

sp

ects

Partners /Channels

Regul

atio

n / C

ompl

ianc

y

Key

Infl

uence

rs

Page 6: David Pinches - Product Management - where do you start?

Product Custodian & CEO

Page 7: David Pinches - Product Management - where do you start?

Requirements SpecificationUser Scenarios and profilesExternal Interfaces Detailed requirements

Business case buildingCustomer business caseCorporate business caseP&L Impact

PrioritisationAssess tech feasibilityPrioritise requirementsBuy vs build assessment

Monitor developmentManage requirements changeTrack actual vs planned dateReview regularly

MarcommsProduct positioningDevelop marcomms collateral Analysts briefMarketing plan

Early availabilitySelect Beta sitesDevelop beta test plansTrack progress

Tools & TrainingTraining the Sales teamObjection handling hintsProduct demoFinalised pricingProduct training

Opportunity sizingMarket segmentationTop-down sizingBottom-up sizingMarket Growth

Competitor analysisCompetitor SWOTProduct AnalysisBattlecard development

NEW / IMPROVED / RE-POSITIONED PRODUCT

DELIVER AND DRIVE WINNING / REQUIRED

PRODUCT

Product launch planBuild product delivery teamDefine Product Launch checklistAssign responsibilityTrack Product deliverables

ASSESS

DEFI

NE

LA

UN

CH

Market researchPrimary researchSecondary researchBusiness impactLock in potentialEase of entry Environmental scanLifetime costsImpact of not developingWindow of opportunity

COMMUNICATE

What does Product Management & Marketing Do?Evolved by DP and GA

Page 8: David Pinches - Product Management - where do you start?

Assess DefineMonitor

& Prepare

Launch & Drive

Product Management & Marketing

Manage Product Life Cycle Maximise Product P&L within Business

Strategy

Product Management Product Marketing

Page 9: David Pinches - Product Management - where do you start?

Manage & Prioritise Through Evidence

Validate, Validate, Validate

Operate and Think at High and Detailed Levels

Listen, Question, Structure Argument & Sell

What Else Do They NEED To Do?

But Overall ................................

Page 10: David Pinches - Product Management - where do you start?

Operate Commercially

Page 11: David Pinches - Product Management - where do you start?

What should product managers not do?

Work Outside The Definition of the Role

The Role Agreed & Continuously Reinforced

by the Executive Team

Page 12: David Pinches - Product Management - where do you start?

Skills, Attributes, Experience

Page 13: David Pinches - Product Management - where do you start?

Skills, Attributes, Experience

Product KnowledgeBUT

Market KnowledgeBUT

Analytic Skills

Commercial Acumen

ListeningCommunication

Persuasion

Confidence through Evidence

High and Detailed Level Operator

Page 14: David Pinches - Product Management - where do you start?

Sales• Sales• Pre Sales

Tech• R&D• Support/

Services

External• Customer• Channel

Routes to Product Management

Page 15: David Pinches - Product Management - where do you start?

Experiences

• Product Use• Market

Immersion• Business /

Commercial

Skills

• Communication

• Analysis• Multi Tasking

Emphasis

Page 16: David Pinches - Product Management - where do you start?

Product ManagementWhere do you start?

David [email protected]

Linkedin

Leading Product Management – MasterClass – [email protected]