dama webinar: taking information governance to the next level
TRANSCRIPT
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An Information Management and Data
Insight company
Taking Information Governance to the Next Level:
Creating an Information Centric Organisation
August 18th 2015
Jan HenderyckxChair Presidents Council DAMA International
Copyright –All Intellectual
Rights Reserved 2015 inpuls cvba ,
An Information Management and Data Insight company
• Information Management Analyst, Consultant and Trainer with Inpuls cvba• Information Architecture and Strategy, Information Governance, Data Quality, Business Intelligence, Cross Platform And Cross Database
• Publications: Database Magazine, IDUG journal, CA journal, BMC journal, Information,
• Seminars and workshops: SAI, Adept Events, IRM
• Involvement in non-‐profit initiatives: •Director of DAMA BeluxChapter (http://dama-‐belux.org/)•Chair Presidents Council DAMA International (http://www.dama.org)•DAMA International-‐ICCPLiaison
Your Presenter: Jan HenderyckxSince 1986
with data
Working
Inpuls Infochannel
Source images
JanHenderyckx , Inpuls_Info
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An Information Management and Data Insight company
#NOHADOOP
Creating anInformation Centric
Organisation
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An Information Management and Data Insight company
Most things have already been invented
Reality checkon “disruptive”
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An Information Management and Data Insight company
Most things have already been invented
Many of the solutions are notnovel
Why now:Cost value equation has
changedWe are changing the problem setting, eg. drop the ACID req’s
Ubiquitous computing, networking, ..
In 1959, Arthur Samuel defined machine learning
In the 1960s, statisticians used terms like "Data Fishing" or "Data Dredging"
Data mining process (1999 European Cross Industry Standard Process for Data Mining)
IBM TPF, 1979 In-‐MemoryUnicom, SolidDB, 1992ENEA AB, Polyhedra, 1993
CCA, Model 204, 1972 (column store)
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An Information Management and Data Insight company
Explosion of informal events
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An Information Management and Data Insight company
Explosion of informalevents
The internet of “everything”
Capture many more events:Smart Metering,
Fitbit, “Me”devices,
RFID,…
Selfies …
Data Growth is NOT in invoices and products…
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An Information Management and Data Insight company
Of Data Lakes, Pools or Puddles
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An Information Management and Data Insight company
Of Data Lakes, Pools or Puddles
Hadoop is here to stay,but should it push out all the original
inhabitants? Relational, SQL, …
NOHADOOP
The new kid on the block suffers fromthe law of preservation of misery.
Don’t move it into area’s it’s notbuild for
Hybrid is the answer
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An Information Management and Data Insight company
The rise of small data
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An Information Management and Data Insight company
The rise of small data
Think weakest link:
A data lake without docking points gives a lot of insight about something uncertain.
You can’t “statistical relevant” yourself out of the quality of master and reference data.
Focus on activeinformation governance
and data quality.
It’s a mindset
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An Information Management and Data Insight company
The Chief Data/Digital/Information?
Officer
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An Information Management and Data Insight company
The Chief Data/Digital/Information? Officer
Information driven is a mindset thatrequires a company-wide approach:
Need someone at C-level to keep the focus on the program (2020+)
Can either be:value (innovation)
risk (compliance/CFO) driven
Primarily a business challenge (CIO?)
Chief IMPORTANCE Officer
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An Information Management and Data Insight company
Make the Data OPEN
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An Information Management and Data Insight company
Make the Data OPENCrowdsource the insight
Data requires a function to create value
Huge potential if we open up the databut:
beware of semantics (semantic web)beware of privacy (London bike data)
Governmental push:EU Open Data, US since 2013, World Bank, …
Local Initiatives
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An Information Management and Data Insight company
“Yes we can.” But should we?
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An Information Management and Data Insight company
Yes we can. But should we?
The banking crisis was linked toungoverned business methods
NSA, Snowden, WikiLeaks have changedthe mindset
Lot’s of compliance drivers related to data
Data Privacy is a core value
Authenticity is key
Stay out of the customer personal zone
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An Information Management and Data Insight company
Information as a business model
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An Information Management and Data Insight company
Information as a business model
Lot’s of opportunitiesfor better/smarter/more efficient:
PrivateOmni channel retail
from showroomer to showgroomer
Dropped baskets
GovernmentalFraud detection,
single point of contact, citizen services, …
Lot’s of opportunitiesto go out of business:
your competitor might be more information driven
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An Information Management and Data Insight company
Beware of the hoarder
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An Information Management and Data Insight company
Beware of the hoarder
You shouldn't beallowed to get data unless:
the quality decay rate is consistent with the effort you are willing to put
in the maintenance of it.
Data only has value if we have a function
otherwise it’s a liability (cfr Target)
Need to capture enough metadatato make sense of it
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An Information Management and Data Insight company
Metadata for survival
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An Information Management and Data Insight company
Metadata for survivalStrong need for traceability and lineage
Where did this value come from?Regulatory pressure
Beware of the “Dark Data”
Most IT systems are badly documented
No strong industry standards to facilitate this
Beware of best of breed solutions
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An Information Management and Data Insight company
The perfect storm“We are living in the data age”
reduced:cost of execution
(hybrid, cloud, storage, network, processors, …)
increased:availability of data (sensors, capturing, …)
analytical capabilityvisualisation techniques
But it requires: governance, architecture,
ownership, policy, …., tooling
Data is Power© Kollected
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An Information Management and Data Insight company
Data and Information Life Cycle
RELATIONAL
Define the schema andnormalise before you get
started
Govern semantics tomake safe decision
Data is Power© Kollected
#NOSQL
Bring the functionto the data
Get the dataset and then
try too make sense of it
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An Information Management and Data Insight company
Data and Information Life CycleData
GovernanceInformationGovernance
Defined Data
Undefined Data
BusinessDriven
Business & IT
Driven
Semantics
Managed“container”
Policy
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An Information Management and Data Insight company
This Information is safe to take decisions
INFORMATION READINESS
Sustainable Information Readiness
Gather Serve Dispose
Maintain
Define Refine
Govern
Validate
Steer
Industrialise
Hypothesis testing
This Information is safe to run processes
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An Information Management and Data Insight company
HOV1 DATA Analysis models
Manage the effectiveness of your investment
Data Engineer
Data Scientist
Business Expert Strategic Steering
Hypothesis
Industrialise
HOV1 aka BIG Data
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An Information Management and Data Insight company
Data Driven?
From: data mart to insight to action
Events
next best action
Measure Understand Act
ANALYTICS
ObjectObject
Even
ts
Even
ts
Even
ts
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An Information Management and Data Insight company
The bigger picture
RISK
Ope
ratio
nal
Insight
Governance
INFORMATION READINESS
Steer This Information is safe to take decisions
This Information is safe to run processes
Information
Data
Info
rmat
ion
Anal
ysis
Strategic
Tactic
Operational
Strategic differentiatio n
Tactic steering
Operational Efficiency
Tactic steering
Operational support
Insight creation
Hypothesis testing
Performance mgt.
Budgeting & forecasting
Metrics & Scorecards
Internal Drivers External Drivers
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An Information Management and Data Insight company
Act now to get a consistent approach
Monthy Python Silly Olympics
100 m for orientation challenged people
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Rights Reserved 2015 inpuls cvba ,
An Information Management and Data Insight company
InpulsDuwijckstraat 17
2500 LierBelgium
T +32 3 443 17 43M +32 475 94 14 51
Email: [email protected]: www.inpuls.eu
Inpuls Infochannel
Thank you
An Information Management and Data Insight company32
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An Information Management and Data Insight company 33