d i sc in a f lash ! impa eastern region conference, 2015 sarah martyn crowell
TRANSCRIPT
DISC IN A FLASH!
IMPA Eastern Region Conference, 2015
Sarah Martyn Crowell
OPENING EXERCISES
1. Color Activity2. Party Activity3. Around the Room Activity
DISC
What: a tool to describe an individual’s preferred work style Focus is on behavior
Why: improve relationships and enhance communication Better work environment Increased opportunities for effectiveness
What DiSC isn’t: A diagnostic tool An excuse: the goal is to modify your behavior to
increase effectiveness
REMEMBER…
There are no good or bad styles There is no best style All styles have strengths and limitations All styles can be more or less effective People are a mixture of styles
Active
Thoughtful
Accepting(People)
Questioning(Task)
Direct
Results
-Orie
nted
Firm
Strong-w
illed
Force
ful
Outgoing
Enthusiastic
Optimistic
High-spirited
Lively
Analytical
Reserved
Precise
Private
Systematic
Even-te
mpered
Accommodati
ng
Patient
HumbleTa
ctful
DIS
C A
SS
ESS
MEN
T G
RA
PH
Click icon to add picture Classical Patterns
Dominance • Developer• Result Oriented• Inspirational• Creative
Influence • Promoter• Persuader• Counselor• Appraiser
Steadiness • Specialist• Achiever• Agent• Investigator
Conscientiousness • Objective Thinker• Perfectionist• Practitioner
DiSC Drama
DiSC PerspectivesBreakout Activity
STRENGTHS AND FEARS
D – results, making it happen
i – making connections; cheerleading
S – team builder
C – accuracy and analytical ability
D – loss of control
i – social rejection
S – unpredictability; being taken advantage of (being treated like a doormat)
C – criticism of work; making a mistake
Greatest Strength Greatest Fear
HOW CAN OTHERS BEST RELATE?
D: What? – “Get it done.”
i: Who? – “Get recognized” or “Get involved.”
S: How? – “Get along.”
C: Why? – “Get it right.”
HOW CAN OTHERS BEST RELATE?
Dmake communication brief and to the point
respect their need for autonomy
be clear about rules and expectations
let them initiate
show your competence
stick to the topic
show independence
eliminate time-wasters
iapproach them informally
let them verbalize thoughts and feelings
keep the conversation light
provide written details
give public recognition for individual accomplishments
use humor
Sbe systematic in your approach
provide a consistent and secure environment
let them know how things will be done
use sincere appreciation
show their importance to the organization
let them adapt slowly to change
Cprovide clear expectations and deadlines
show dependability
demonstrate loyalty
be tactful and emotionally reserved
allow precedent to be a guide
be precise and focused
value high standards
THANK YOU!