dÀ< Úº · 2/1/2018 · customer view targeted product and service decisioning integrated...
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Number of business units or groups that require analytics support
5 (different product divisions and regions)
1 (single ecommerce site)
Number of internal customers per business unit
20 active users per group (100 total)
5-10 active users
Relative data-neediness of customers
High (data-driven culture, multiple web properties & campaigns)
Low (design-focused culture, physical stores more important than website)
Number of analytics tools used
4 (digital analytics, online surveys, data visualization, statistical package)
2 (digital analytics, testing/optimization)
STAFFING ASSESSMENT
Minimum: 1 program owner + 5 analysts
Minimum: 1 program owner/analyst + 1 testing expert