cyprus caffeinated bottled water newsletter
TRANSCRIPT
-
8/4/2019 Cyprus Caffeinated Bottled Water Newsletter
1/8
CYPRUS NATURALLY CAFFEINATEDBOTTLEDWATER www.cypruswater.com
Cyprus WaterAn Introduction To...
Cyprus Naturally Caffeinated WaterCyprus is looking to introduce
naturally caffeinated bottled water. This
product would be marketed as an energy
drink towards consumers between the
ages of 18 and 24. However, Cypruss
naturally caffeinated water will not
contain additives, such as sugar or other
ingredients, often found in caffeinated
drinks. It will simply be pure water thatprovides an added benefit (energy) for
consumers. The purpose of our study is
to find out whether or not consumers
would prefer caffeinated water, with no
additives or sugars, to other caffeinated
beverages. We also would like to find out
if this product would launch well as a
possible brand extension.
We chose caffeinated water as our
product because we noticed more and
more college students consuming
caffeinated products, whether it is during
class or out having fun with their friends.
We also felt personally that energy drinks,
such as Monster and RockStar, were too
sugary and contained ingredients we do
not even know about. Since many
college students carry water bottles, and
we have noticed that many dining halls/
cafs sell bottled water; we felt that
providing refreshingly pure water with a
boost of energy would be convenient for
students. Cyprus Naturally Caffeinated
Water would be different from other
leading energy drinks containing tons of
sugar and calories in such that it would
be 100% water with natural caffeine and
no other additives.
Our plan was to first conduct
research by gathering information on the
beverage industry through secondary
data and utilizing sources such as,
Mediamark, DataMonitor, Euromonitor
International, and Marketline. Then, we
gained insight on consumers thoughts
and opinions about caffeinated water
through literature reviews, focus groups,
in-depth interviews, and brand party
exercises. After conducting focus groups
and in-depth interviews, we then used the
information given to us to outline possiblesurvey topics that will be used in the
survey design. We used our survey design
to gather information about consumers
use of caffeinated beverages and bottled
water. Finally, we used the information
provided for us through the surveys to
determine who would prefer naturally
caffeinated bottled water over those who
would not.
After conducting research, our goalswere to:
Determine if consumers would beinterested in caffeinated bottled water
Determine the best target market forour product
Decide which brand would be best topromote our product and
Whether or not caffeinated water
would work in a growing industry
We were able to use the research wehave done thus far in order to come to
conclusions in determining whether or
not Cyprus Caffeinated Water would be
successful within the growing beverage
industry.
CONTENTS
2.1
QUALITATIVE
PROCESS
Research findings including an
industry overview and info
from literature reviews, focus
groups, and in-depth
interviews.
2.2
Q & A
Personal insights from two
energy and functional drinkconsumers.
2.3
QUANTITATIVE
PROCESSResults from Cypruss
Caffeinated Water survey.
2.4
RECOMMENDATIONS
& CONCLUSIONSRecommendations and
conclusions regarding the
production of Cyprus
Caffeinated Bottled Water and
what it means for consumers.
CYPRUS NEWSLETTER ISSUE NO.1 SPRING 2010
http://www.cypruswater.com/http://www.cypruswater.com/ -
8/4/2019 Cyprus Caffeinated Bottled Water Newsletter
2/8
CYPRUS NATURALLY CAFFEINATEDBOTTLEDWATER www.cypruswater.com
Qualitative Process
Industry OverviewThe demand for functional drinks, like caffeinated
bottled water, is growing amongst more and more health
concerns such as child and adulthood obesity. [1] There
is a demand for healthier alternatives to sugary drinks
like Coke and Monster. [2][3]
The caffeinated bottled water Cyprus plans to
implement would only contain water and natural
caffeine. Consumers looking to hydrate with the added
boost of caffeine will find caffeinated bottled water a
better alternative to sugar or calorie-filled functional
drinks, like Aquafina FlavorSplash or Gatorade.
Most major beverage industry players have
expanded their business into functional water. Some
examples include Coca-Cola with the purchase of
Glaceau (the producer of Vitaminwater), and PepsiCo
with Propel. [4] The biggest producer of bottled water,
Nestle SA, has decided not to enter the functional water
category as executives and company experts feel the
category is an interesting market, but too niche. [5]
Companies not entering the market with a product
in the functional/energy segment, such as Nestle SA, are
missing an opportunity to earn tremendous revenue.
Nestle SA would be able to leverage a product line
extension of one of their bottled waters, such as Ice
Mountain, and introduce a caffeinated bottled water to a
large consumer base with ease.
Qualitative Process
Literature ReviewThe introduction of new energy drinks and
functional drinks, which is referred to as water that is
enhanced with flavors and additives, such as vitamins
and guarana, is astounding. With functional drinks
being brought to the market at a rapid rate, drink
producers are targeting specific demographics, instead of
trying to appeal to a mass consumer base, such as coffee
drinkers with the introduction of drinks such as Java
Monster and Starbucks Doubleshot. Another example
of companies having a very specific target market isBawls Guarana G33K B33r, which is targeted
specifically to gadget and technology fans.[6] Energy
drinks are able to continue growth by not staying
stagnate, and targeting new and untapped market niches
when introducing new products and line extensions.
ENERGY & FUNCTIONAL
DRINKSSOMETHING FOR EVERYONE The energy and functional drinks segment of the softdrink industry has exploded. Consumers can find a drinkthat matches the type of function theyre looking for,
their personality, activities they perform, or they may
choose a drink just because it has a cool name and
bottle design.
Energy and functional drink producers arecapitalizing on the quick-changing loyalties of the
consumers. Manufacturers are producing 5-10 new
products each every year, to keep up with changing
demand.
Energy drinks and functional drinks are the hottesttrend in the beverage world.
CYPRUS NEWSLETTER ISSUE NO.1 SPRING 2010
http://www.cypruswater.com/http://www.cypruswater.com/ -
8/4/2019 Cyprus Caffeinated Bottled Water Newsletter
3/8
CYPRUS NATURALLY CAFFEINATEDBOTTLEDWATER www.cypruswater.com
Qualitative Process
In-Depth InterviewsThe in-depth interviews offered a lot
of insight into consumer behavior.
Narmar Doyle and Allison Devou both
confirmed the groups belief that women
would be more likely to choose
caffeinated water. Allison was very
excited about the prospect of a healthier
alternative to all the sugary products that
are currently on the market. The
interviews confirmed that very active,
educated, middle-to upper-class women
between the ages of 18 and 24 would be
the most likely to buy caffeinated water.
Rod Bartemeyers (General
Manager of Jewel Grocery) in-depth
interview provided insight into the
grocery business. This information will
be useful when deciding where to
promote and place a functional beverage
such as caffeinated water. A product such
as ours will not perform well in a grocery
setting, and we should consider focusing
more specifically on convenience stores
and gas stations.
Qualitative Process
Focus GroupOur focus group consisted mainly of
people who preferred water to caffeinated
products. While there were participants
that did consume caffeine, most of them
used it only out a perceived necessity,
such as staying awake in order to study,
etc. One very interesting point
mentioned during the focus group was
that consumers, specifically those of an
older generation, might view the product
as radical.
Participants encouraged the idea of
pursuing high-end carbonated and
caffeinated water. This would give the
feel of a soda or an energy drink while
staying true to the original product idea
of water plus natural caffeine. This idea
was considered, but ultimately thrown
out due to Cyprus theme of purity of
the product.
The focus group affirmed the
groups belief that this product would
perform best if marketed to a niche
market, specifically females between the
ages of 18 to 24.
Qualitative Process
Observations
The qualitative process consisted of
a literature review, a focus group that also
utilized the observation tactic of a brand
party, and three separate in-depth
interviews. Cyprus feels that based on
this qualitative research, this product
would perform best if introduced as a
brand extension, preferably by Nestle SA
(who has yet to tap into the functional
drink segment), and marketed as a niche
product to women between the ages of
18 and 24. Grocery stores will not be the
best pipeline to our consumers, and
convenience stores and gas stations would
be much more advantageous retailers to
pursue.The qualitative process derived two
important recommendations for the
survey design team: 1. Attempt to delve
further into demographics to validate our
conclusions. 2. Venture into branding and
product designs, trying to gauge
perceptions of different bottle designs.
These questions were used in the survey
design and data analysis.
FOCUS ONTHE FOCUS GROUP Utilizing Miami UniversitysFarmer School of Business focus
group rooms, Cyprus was able to
conduct and record a focus group
on caffeinated water.
The focus group participantsdiscussed caffeine usage, thoughts
on the current state of energy
drinks and bottled water, and
completed a Brand Party
exercise.
The insights the focus groupprovided for Cyprus were
invaluable. Without the focus
group participants, Cyprus would
not have been able to move
forward with their studies.
CYPRUS NEWSLETTER ISSUE NO.1 SPRING 2010
http://www.cypruswater.com/http://www.cypruswater.com/http://www.cypruswater.com/ -
8/4/2019 Cyprus Caffeinated Bottled Water Newsletter
4/8
CYPRUS NATURALLY CAFFEINATEDBOTTLEDWATER www.cypruswater.com
Q&APersonal Insights on Caffeinated Water
Narmar Doyle A personal friend of one of the Cyprus groupmembers, and was one of the most interesting focus groupparticipants. He was talkative and provided great feedback,so Cyprus decided to conduct an in-depth interview withhim.
In the focus group, you mentioned that you felt the
concept of a caffeinated water is radical. Can you
elaborate on this thought?
I feel like water is always considered to be cleansed of
impurities and although caffeine is not a mineral, nor is it
hazardous to public health, I believe it has a mildly negative
connotation. People drink water to be healthy and/or refresh
their bodes. They generally are not seeking any sort of energy
boost from the product. I am a person that does not consider
Vitaminwater to be water; instead I would categorize it as juice.
Would you be willing to try [Cyprus Caffeinated
Water]?
I would try the product as long as [it] does not have theslightest caffeine-like taste.
[We] have spoken personally about targeting this
product specifically to 18-24 year old, educated
women. Do you still feel this is the correct
demographic, and if so, why?
I believe both genders experience a lull in their workday
around 2:30 PM, however I also believe that being viewed as
classy is important to women. Cracking open an energy drink is
not very feminine and therefore opening a water bottle and still
receiving the energy boost would be appealing to women.
What are your final thoughts on [the caffeinated
water] idea?
As long as it looks like water and tastes like water, I think it
would be a good product.
Allison Devou A personal friend of one of the Cyprus groupmembers. While she did not participate in the focus group,Cyprus felt that her opinion would provide key insights intothe niche of consumers to which we plan to market ourproduct. Allison is a 19-year-old female that leads a veryactive lifestyle. She works out often, and is very concernedwith health.
How often do you drink bottled water?
I drink bottled water very often. I purchase a bottle every
two to three days and then refill the bottle. I like to drink it in
class or while Im working out.
Is there any particular reason that you choose bottled
water over other drinks?
I choose to drink water because it is pure. Theres nothing in
it, so I feel like it is a healthier choice than other products.
Do you consume caffeinated beverages? Is there a
reason you choose to?
Yes. I consume two or more caffeinated beverages a day. I
think that they really keep my mind sharp, and find them to be
helpful during studying and before working out.
If a company decided to begin producing water with
caffeine in it, what would your reaction be?
I would really enjoy the added benefit of the caffeine in
water. I would definitely buy a product that offered that. I love
trying new alternatives to what is already out there. My life is
pretty fast-paced, and its difficult to stay healthy but still get the
energy I need to keep up with everything I have going on. Also, I
would really like if it was carbonated like sparkling water.
CYPRUS NEWSLETTER ISSUE NO.1 SPRING 2010
http://www.cypruswater.com/http://www.cypruswater.com/http://www.cypruswater.com/ -
8/4/2019 Cyprus Caffeinated Bottled Water Newsletter
5/8
CYPRUS NATURALLY CAFFEINATEDBOTTLEDWATER www.cypruswater.com
Quantitative Process
Survey Development
Cypruss survey was divided into a
few different sections, focusing on
multiple topics the team thought were
most important to ask respondents. The
sections included:
Caffeine use
Energy drinks
Bottled water
Cyprus new product
caffeinated bottled water
The team grouped the questions in
this specific order so that we could
measure the perception of caffeine in
beverages and how effective it was at
providing an energy boost. We wanted to
know how often respondents were
consuming caffeinated beverages per
week.
General caffeine use questions were
followed by specific questions pertaining
to energy drinks and bottled water. The
survey then asked respondents what their
perception of Cyprus Naturally
Caffeinated Bottled Water was, as well as
their intention to buy our productcompared to other available caffeinated
products.
The survey questions also included
insights into what consumers were
looking for in a functional drink, (water
with benefits or additives, such as
guarana and sugar) as well as time of day
most consumers were likely to purchase
and consume the product.
Quantitative ProcessSurvey Critique &
Pre-Test
Our initial survey pre-test in class
did not go as well as we anticipated. The
class determined that the survey was
missing a few required question types,
such as a ranking scale, and they helped
us correct simple grammatical and ease-
of-use errors.
The biggest flaw the class found in
our survey was the lack of a product
description of Cyprus water. Not only
did we forget to describe why we were
conducting the survey, regarding caffeine
usage, but we forgot to describe our new
product all together. In addition, our
survey for the in class critique did not
include any questions regarding
perceptions or intention to purchase our
potential new product.
The critique/pre-test was a great
asset for our team as we went back to the
starting point for our survey and
redesigned quite a few questions. Certain
questions were converted to open-ended
questions, giving respondents more
possibilities for answers. We were able to
gain more of an insight into peoples uses,
habits, and possible interest in our new
product by not limiting their answer
options.
The final survey also included a
greater number of demographic
questions in order to help our team
gather information and make
interpretations with our data to allow us
to come to conclusions/
recommendations.
Quantitative Process
Sampling Plan
Our sampling population
consisted of college students at Miami
University. Our group observed that
college students constitute a large part of
the functional, energy drink, and bottled
water consumer population. Our
observations were also present in
numerous studies, indicating that
consumers in the 18-24-age bracket are
willing to try new products and stray from
traditional beverage options.A sample of
the students at Miami helped us make
inferences and conclusions about the total
age bracket population of universities
around the country.
The type of survey we conducted
was a convenience sample.Aconvenience sample was more practicalfor us to conduct, as it is a non-
probability procedure.With a non-probability sample, there is no objective
or scientific method in choosing our
sample, and with limited time and
resources, a convenience sample was the
most efficient and effective choice.
Conducting a convenience sample
led us to determine our sampling frame.In the interest of receiving a somewhatbetter representation, we sampled from
various locations on campus, including:
Will at a Miami University Student
Foundation meeting (Upham, March
30, 6:30 PM)
Jon at an Alpha Phi Omega fraternity
meeting (Shideler Hall, March 28, 7
PM)
June at the Miami Recreational Sports
Center lobby (March 29-April 2, 8 PM)
Christyna at a Dance Marathon
meeting (Shriver, March 31, 7 PM)
Jane in the Farmer School of Business
lobby (March 29, 1 PM)
Michelle at the Gross Center (North
Quad, March 31, 3:30 PM)
Each member in Cyprus planned on
collecting 40 surveys, giving us a sample
size total of 240. In addition, eachmember strived to collect, at the most
basic dichotomy, 20 male and 20 female
samples.
CYPRUS NEWSLETTER ISSUE NO.1 SPRING 2010
http://www.cypruswater.com/http://www.cypruswater.com/ -
8/4/2019 Cyprus Caffeinated Bottled Water Newsletter
6/8
CYPRUS NATURALLY CAFFEINATEDBOTTLEDWATER www.cypruswater.com
Quantitative Process
Data Collection &
Coding
After reviewing our sampling plan
we realized it had a few deviations.
Originally we anticipated on collecting
240 surveys; fifty-percent of which would
be taken by females. However, when it
came to actually executing the plan, we
accumulated only 206 surveys, and only
200 of those were completely filled out
and usable. Also, 58% of the respondents
were female and 42% were male.
After running the data through theSAS program, we found that we needed
to collapse some of the independent
variable questions. Question sixteen was
the first component we collapsed; in fact,
we had to double collapse it. We
combined the School of Arts & Science
with Engineering & Applied Sciences
then joined those with Education/
Health/ Society & Fine Arts to make sure
the schools were represented equally
because 55% of the respondents
belonged to the Farmer School of
Business. We also had to collapse
question nineteen, which asked about the
respondents class rank. The graduate
students were combined into the seniors
and the freshmen were collapsed into the
sophomores. Once this was done the class
rank selections were about equal with
freshmen/sophomores equaling 32%,
juniors totaling 39% and Seniors/
graduates 29%. After collapsing the data
it was verified as being clean.
The SAS printouts provided us witha good picture of the demographics of
our respondents. Fifty-eight percent of
the survey takers were female and 68%
were upper class students. Also, about
58% of the respondents were between
the ages of 20 and 21 which may
correlate with the fact that most were
juniors and seniors. Fifty-five percent live
off campus and 45% have a major within
the Farmer School of Business. Below
are charts that would visually explain our
summary statistics:
Quantitative Process
Data Result Conclusions
Our statistical analysis shows that
gender does not affect students likelihood
to purchase caffeinated water over other
caffeinated drinks. However, off-campus
and business majors are more likely to be
willing to purchase caffeinated water over
other caffeinated drinks than on-campus
and other major students.
Our statistical analysis also
provided evidence that the degree to
which students believe caffeine provides
them with energy is not affected by class
standing. Also, class standing does not
influence students likelihood to be willing
to purchase caffeinated water over other
caffeinated drinks.
Quantitative Process
Data Result
RecommendationsThe results based on our statistical
analysis gave us significant information
about which market we should target
with caffeinated water, such as both males
and females who live off-campus and are
business major students. It also provided
an important point, showing that the
caffeinated water could be marketed to all
students, regardless of class standing.
CYPRUS NEWSLETTER ISSUE NO.1 SPRING 2010
!
!
!
!
!
!
!
http://www.cypruswater.com/http://www.cypruswater.com/ -
8/4/2019 Cyprus Caffeinated Bottled Water Newsletter
7/8
CYPRUS NATURALLY CAFFEINATEDBOTTLEDWATER www.cypruswater.com
Cyprus Waters Future
Recommendations Based on our statistical analyses,we can say that we are 95% confident
that students likelihood to purchase
caffeinated water over other
caffeinated beverages is between 5.36
and 6.1 out of a scale of 10.
Therefore, Cyprus would implement
naturally caffeinated bottled water
considering the only other current
option of buying caffeinated water is
online. There have not been
advertisements for caffeinated water
online, thus people are not aware of
caffeinated water. If people were
actually aware of caffeinated water
there could be more people willing to
purchase the product. With this
being said, based on our research
Cyprus would target both males and
females between the ages of 18 and
24 who are Business majors, and live
off-campus. Cyprus recommends
teaming up with Nestle SA as a
brand extension considering they
have not entered the functional
bottled water market yet. If Nestle
agrees, Cyprus will continue with
implementation of the product by
running our product through test
markets.Limitations
Due to the fact that we were only
given a short amount of time to do
our research, there were a few
limitations. For example, we were
only able to gather information from
one college, thus only giving us a
sample of similar students. Since our
research was done for class, we did
not have any funding for research as
we most likely would when
conducting this type of research for a
company, therefore; we were not able
to gather surveys from other schools.
During our research we noticed that
Miami is not a very diverse school
which made it hard for us to gain a
variety of demographics. Also, we
noticed that most of the respondents
who took our survey were business
students which would explain why
about half of our demographics were
made up of business students.
Ideally, we should have aimed tomake our demographics equal (men
and women, and majors). We also
encountered time limitations when it
came to our focus group. We only
had time for one focus group on a
certain day, at a certain time. On the
day we had our focus group there
was a snow storm and some people
did not show up. Scheduling our
focus group in the morning made it
hard to gather people because many
of them had classes during our
scheduled time. Finally, we noticed
that people were not willing to
participate in taking our surveys since
they have already done everyone
elses surveys from other research
classes. They were overwhelmed by
the number of surveys that was
handed out during that time.
Directions for Future StudyIf we were to further research
our product we would introduce it to
a bigger audience, such as a more
diverse university and design a bottle
prototype to gauge consumers
responses.
CYPRUS
ORIGINSCyprus Water was created early
in 2010. The team came together
in their Marketing Research class
at the Farmer School of Business.
Under the guidance of their
Professor, Dr. Tim Greenelee, the
team moved away from their
initial research topic and idea of a
clear toaster, and came upon theidea of a naturally caffeinated
bottled water product., Cyprus
Water.
CYPRUS TEAMChristyna Genovese
Vice President - Qualitative
Analysis (Focus Groups/In-Depth
Interviews)
Will Longhini
Vice President - Qualitative
Analysis (Online Information
Search)
Michelle Oswalt
Vice President - Survey Design
Jon Evans
Vice President - Data Acquisition
June Jang
Vice President - QuantitativeAnalysis
Jane Nguyen
Vice President - Communications
Cyprus Water
2041 FSB, Miami University
Oxford, OH 45056
CYPRUS NEWSLETTER ISSUE NO.1 SPRING 2010
http://www.cypruswater.com/http://www.cypruswater.com/ -
8/4/2019 Cyprus Caffeinated Bottled Water Newsletter
8/8
Cyprus Water2041 Farmer School of Business
Miami University
Oxford, OH 45056
Dr. Tim Greenlee
3031 Farmer School of Business
Miami UniversityOxford, OH 45056
The People Behind Cyprus Research
References
[1] Innovations in Bottled Water: NPD Opportunities in
Flavored, Functional, Natural and Premium Waters. Business
Insights, Oct 2007.
[2] Beverage Industry, January 2010.
http://www.bevindustry.com/digitalmagazine/SWF/BI/
0110/0110.pdf
[3] Caffeine Content of Drinks. Energy Fiend.
http://www.energyfiend.com/the-caffeine-database.com
[4] The Rise of Functional Water. Beverage Daily, 2007.
http://www.beveragedaily.com/Market-Watch/The-rise-of-
functional-water
[5] Functional Water Struggles to Escape Niche Sectors.
Food & Drink.
http://www.foodanddrinkeurope.com/Consumer-Trends/
Functional-water-struggles-to-escape-niche-sectors
[6] Category Focus: Energy Drinks. Beverage Industry, 2008.
http://www.bevindustry.com/Articles/Article_Rotation/
BNP_GUID_9-5-2006_A_10000000000000406121.
CALENDAR:APRILComplete quantitative research
and provide recommendations
for future direction.
MAYFinalize bottle design.
JUNEIntroduce Cyprus Water to test
markets.
OCTOBERNationwide product roll-out.
CYPRUS NEWSLETTER ISSUE NO.1 SPRING 2010
http://www.bevindustry.com/Articles/Article_Rotation/BNP_GUID_9-5-2006_A_10000000000000406121http://www.bevindustry.com/Articles/Article_Rotation/BNP_GUID_9-5-2006_A_10000000000000406121http://www.bevindustry.com/Articles/Article_Rotation/BNP_GUID_9-5-2006_A_10000000000000406121http://www.bevindustry.com/Articles/Article_Rotation/BNP_GUID_9-5-2006_A_10000000000000406121http://www.foodanddrinkeurope.com/Consumer-Trends/Functional-water-struggles-to-escape-niche-sectorshttp://www.foodanddrinkeurope.com/Consumer-Trends/Functional-water-struggles-to-escape-niche-sectorshttp://www.foodanddrinkeurope.com/Consumer-Trends/Functional-water-struggles-to-escape-niche-sectorshttp://www.foodanddrinkeurope.com/Consumer-Trends/Functional-water-struggles-to-escape-niche-sectorshttp://www.beveragedaily.com/Market-Watch/The-rise-of-functional-waterhttp://www.beveragedaily.com/Market-Watch/The-rise-of-functional-waterhttp://www.beveragedaily.com/Market-Watch/The-rise-of-functional-waterhttp://www.beveragedaily.com/Market-Watch/The-rise-of-functional-waterhttp://www.energyfiend.com/the-caffeine-database.comhttp://www.energyfiend.com/the-caffeine-database.comhttp://www.bevindustry.com/digitalmagazine/SWF/BI/0110/0110.pdfhttp://www.bevindustry.com/digitalmagazine/SWF/BI/0110/0110.pdfhttp://www.bevindustry.com/digitalmagazine/SWF/BI/0110/0110.pdfhttp://www.bevindustry.com/digitalmagazine/SWF/BI/0110/0110.pdfhttp://www.bevindustry.com/Articles/Article_Rotation/BNP_GUID_9-5-2006_A_10000000000000406121