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  • 8/4/2019 Cyprus Caffeinated Bottled Water Newsletter

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    CYPRUS NATURALLY CAFFEINATEDBOTTLEDWATER www.cypruswater.com

    Cyprus WaterAn Introduction To...

    Cyprus Naturally Caffeinated WaterCyprus is looking to introduce

    naturally caffeinated bottled water. This

    product would be marketed as an energy

    drink towards consumers between the

    ages of 18 and 24. However, Cypruss

    naturally caffeinated water will not

    contain additives, such as sugar or other

    ingredients, often found in caffeinated

    drinks. It will simply be pure water thatprovides an added benefit (energy) for

    consumers. The purpose of our study is

    to find out whether or not consumers

    would prefer caffeinated water, with no

    additives or sugars, to other caffeinated

    beverages. We also would like to find out

    if this product would launch well as a

    possible brand extension.

    We chose caffeinated water as our

    product because we noticed more and

    more college students consuming

    caffeinated products, whether it is during

    class or out having fun with their friends.

    We also felt personally that energy drinks,

    such as Monster and RockStar, were too

    sugary and contained ingredients we do

    not even know about. Since many

    college students carry water bottles, and

    we have noticed that many dining halls/

    cafs sell bottled water; we felt that

    providing refreshingly pure water with a

    boost of energy would be convenient for

    students. Cyprus Naturally Caffeinated

    Water would be different from other

    leading energy drinks containing tons of

    sugar and calories in such that it would

    be 100% water with natural caffeine and

    no other additives.

    Our plan was to first conduct

    research by gathering information on the

    beverage industry through secondary

    data and utilizing sources such as,

    Mediamark, DataMonitor, Euromonitor

    International, and Marketline. Then, we

    gained insight on consumers thoughts

    and opinions about caffeinated water

    through literature reviews, focus groups,

    in-depth interviews, and brand party

    exercises. After conducting focus groups

    and in-depth interviews, we then used the

    information given to us to outline possiblesurvey topics that will be used in the

    survey design. We used our survey design

    to gather information about consumers

    use of caffeinated beverages and bottled

    water. Finally, we used the information

    provided for us through the surveys to

    determine who would prefer naturally

    caffeinated bottled water over those who

    would not.

    After conducting research, our goalswere to:

    Determine if consumers would beinterested in caffeinated bottled water

    Determine the best target market forour product

    Decide which brand would be best topromote our product and

    Whether or not caffeinated water

    would work in a growing industry

    We were able to use the research wehave done thus far in order to come to

    conclusions in determining whether or

    not Cyprus Caffeinated Water would be

    successful within the growing beverage

    industry.

    CONTENTS

    2.1

    QUALITATIVE

    PROCESS

    Research findings including an

    industry overview and info

    from literature reviews, focus

    groups, and in-depth

    interviews.

    2.2

    Q & A

    Personal insights from two

    energy and functional drinkconsumers.

    2.3

    QUANTITATIVE

    PROCESSResults from Cypruss

    Caffeinated Water survey.

    2.4

    RECOMMENDATIONS

    & CONCLUSIONSRecommendations and

    conclusions regarding the

    production of Cyprus

    Caffeinated Bottled Water and

    what it means for consumers.

    CYPRUS NEWSLETTER ISSUE NO.1 SPRING 2010

    http://www.cypruswater.com/http://www.cypruswater.com/
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    CYPRUS NATURALLY CAFFEINATEDBOTTLEDWATER www.cypruswater.com

    Qualitative Process

    Industry OverviewThe demand for functional drinks, like caffeinated

    bottled water, is growing amongst more and more health

    concerns such as child and adulthood obesity. [1] There

    is a demand for healthier alternatives to sugary drinks

    like Coke and Monster. [2][3]

    The caffeinated bottled water Cyprus plans to

    implement would only contain water and natural

    caffeine. Consumers looking to hydrate with the added

    boost of caffeine will find caffeinated bottled water a

    better alternative to sugar or calorie-filled functional

    drinks, like Aquafina FlavorSplash or Gatorade.

    Most major beverage industry players have

    expanded their business into functional water. Some

    examples include Coca-Cola with the purchase of

    Glaceau (the producer of Vitaminwater), and PepsiCo

    with Propel. [4] The biggest producer of bottled water,

    Nestle SA, has decided not to enter the functional water

    category as executives and company experts feel the

    category is an interesting market, but too niche. [5]

    Companies not entering the market with a product

    in the functional/energy segment, such as Nestle SA, are

    missing an opportunity to earn tremendous revenue.

    Nestle SA would be able to leverage a product line

    extension of one of their bottled waters, such as Ice

    Mountain, and introduce a caffeinated bottled water to a

    large consumer base with ease.

    Qualitative Process

    Literature ReviewThe introduction of new energy drinks and

    functional drinks, which is referred to as water that is

    enhanced with flavors and additives, such as vitamins

    and guarana, is astounding. With functional drinks

    being brought to the market at a rapid rate, drink

    producers are targeting specific demographics, instead of

    trying to appeal to a mass consumer base, such as coffee

    drinkers with the introduction of drinks such as Java

    Monster and Starbucks Doubleshot. Another example

    of companies having a very specific target market isBawls Guarana G33K B33r, which is targeted

    specifically to gadget and technology fans.[6] Energy

    drinks are able to continue growth by not staying

    stagnate, and targeting new and untapped market niches

    when introducing new products and line extensions.

    ENERGY & FUNCTIONAL

    DRINKSSOMETHING FOR EVERYONE The energy and functional drinks segment of the softdrink industry has exploded. Consumers can find a drinkthat matches the type of function theyre looking for,

    their personality, activities they perform, or they may

    choose a drink just because it has a cool name and

    bottle design.

    Energy and functional drink producers arecapitalizing on the quick-changing loyalties of the

    consumers. Manufacturers are producing 5-10 new

    products each every year, to keep up with changing

    demand.

    Energy drinks and functional drinks are the hottesttrend in the beverage world.

    CYPRUS NEWSLETTER ISSUE NO.1 SPRING 2010

    http://www.cypruswater.com/http://www.cypruswater.com/
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    CYPRUS NATURALLY CAFFEINATEDBOTTLEDWATER www.cypruswater.com

    Qualitative Process

    In-Depth InterviewsThe in-depth interviews offered a lot

    of insight into consumer behavior.

    Narmar Doyle and Allison Devou both

    confirmed the groups belief that women

    would be more likely to choose

    caffeinated water. Allison was very

    excited about the prospect of a healthier

    alternative to all the sugary products that

    are currently on the market. The

    interviews confirmed that very active,

    educated, middle-to upper-class women

    between the ages of 18 and 24 would be

    the most likely to buy caffeinated water.

    Rod Bartemeyers (General

    Manager of Jewel Grocery) in-depth

    interview provided insight into the

    grocery business. This information will

    be useful when deciding where to

    promote and place a functional beverage

    such as caffeinated water. A product such

    as ours will not perform well in a grocery

    setting, and we should consider focusing

    more specifically on convenience stores

    and gas stations.

    Qualitative Process

    Focus GroupOur focus group consisted mainly of

    people who preferred water to caffeinated

    products. While there were participants

    that did consume caffeine, most of them

    used it only out a perceived necessity,

    such as staying awake in order to study,

    etc. One very interesting point

    mentioned during the focus group was

    that consumers, specifically those of an

    older generation, might view the product

    as radical.

    Participants encouraged the idea of

    pursuing high-end carbonated and

    caffeinated water. This would give the

    feel of a soda or an energy drink while

    staying true to the original product idea

    of water plus natural caffeine. This idea

    was considered, but ultimately thrown

    out due to Cyprus theme of purity of

    the product.

    The focus group affirmed the

    groups belief that this product would

    perform best if marketed to a niche

    market, specifically females between the

    ages of 18 to 24.

    Qualitative Process

    Observations

    The qualitative process consisted of

    a literature review, a focus group that also

    utilized the observation tactic of a brand

    party, and three separate in-depth

    interviews. Cyprus feels that based on

    this qualitative research, this product

    would perform best if introduced as a

    brand extension, preferably by Nestle SA

    (who has yet to tap into the functional

    drink segment), and marketed as a niche

    product to women between the ages of

    18 and 24. Grocery stores will not be the

    best pipeline to our consumers, and

    convenience stores and gas stations would

    be much more advantageous retailers to

    pursue.The qualitative process derived two

    important recommendations for the

    survey design team: 1. Attempt to delve

    further into demographics to validate our

    conclusions. 2. Venture into branding and

    product designs, trying to gauge

    perceptions of different bottle designs.

    These questions were used in the survey

    design and data analysis.

    FOCUS ONTHE FOCUS GROUP Utilizing Miami UniversitysFarmer School of Business focus

    group rooms, Cyprus was able to

    conduct and record a focus group

    on caffeinated water.

    The focus group participantsdiscussed caffeine usage, thoughts

    on the current state of energy

    drinks and bottled water, and

    completed a Brand Party

    exercise.

    The insights the focus groupprovided for Cyprus were

    invaluable. Without the focus

    group participants, Cyprus would

    not have been able to move

    forward with their studies.

    CYPRUS NEWSLETTER ISSUE NO.1 SPRING 2010

    http://www.cypruswater.com/http://www.cypruswater.com/http://www.cypruswater.com/
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    CYPRUS NATURALLY CAFFEINATEDBOTTLEDWATER www.cypruswater.com

    Q&APersonal Insights on Caffeinated Water

    Narmar Doyle A personal friend of one of the Cyprus groupmembers, and was one of the most interesting focus groupparticipants. He was talkative and provided great feedback,so Cyprus decided to conduct an in-depth interview withhim.

    In the focus group, you mentioned that you felt the

    concept of a caffeinated water is radical. Can you

    elaborate on this thought?

    I feel like water is always considered to be cleansed of

    impurities and although caffeine is not a mineral, nor is it

    hazardous to public health, I believe it has a mildly negative

    connotation. People drink water to be healthy and/or refresh

    their bodes. They generally are not seeking any sort of energy

    boost from the product. I am a person that does not consider

    Vitaminwater to be water; instead I would categorize it as juice.

    Would you be willing to try [Cyprus Caffeinated

    Water]?

    I would try the product as long as [it] does not have theslightest caffeine-like taste.

    [We] have spoken personally about targeting this

    product specifically to 18-24 year old, educated

    women. Do you still feel this is the correct

    demographic, and if so, why?

    I believe both genders experience a lull in their workday

    around 2:30 PM, however I also believe that being viewed as

    classy is important to women. Cracking open an energy drink is

    not very feminine and therefore opening a water bottle and still

    receiving the energy boost would be appealing to women.

    What are your final thoughts on [the caffeinated

    water] idea?

    As long as it looks like water and tastes like water, I think it

    would be a good product.

    Allison Devou A personal friend of one of the Cyprus groupmembers. While she did not participate in the focus group,Cyprus felt that her opinion would provide key insights intothe niche of consumers to which we plan to market ourproduct. Allison is a 19-year-old female that leads a veryactive lifestyle. She works out often, and is very concernedwith health.

    How often do you drink bottled water?

    I drink bottled water very often. I purchase a bottle every

    two to three days and then refill the bottle. I like to drink it in

    class or while Im working out.

    Is there any particular reason that you choose bottled

    water over other drinks?

    I choose to drink water because it is pure. Theres nothing in

    it, so I feel like it is a healthier choice than other products.

    Do you consume caffeinated beverages? Is there a

    reason you choose to?

    Yes. I consume two or more caffeinated beverages a day. I

    think that they really keep my mind sharp, and find them to be

    helpful during studying and before working out.

    If a company decided to begin producing water with

    caffeine in it, what would your reaction be?

    I would really enjoy the added benefit of the caffeine in

    water. I would definitely buy a product that offered that. I love

    trying new alternatives to what is already out there. My life is

    pretty fast-paced, and its difficult to stay healthy but still get the

    energy I need to keep up with everything I have going on. Also, I

    would really like if it was carbonated like sparkling water.

    CYPRUS NEWSLETTER ISSUE NO.1 SPRING 2010

    http://www.cypruswater.com/http://www.cypruswater.com/http://www.cypruswater.com/
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    CYPRUS NATURALLY CAFFEINATEDBOTTLEDWATER www.cypruswater.com

    Quantitative Process

    Survey Development

    Cypruss survey was divided into a

    few different sections, focusing on

    multiple topics the team thought were

    most important to ask respondents. The

    sections included:

    Caffeine use

    Energy drinks

    Bottled water

    Cyprus new product

    caffeinated bottled water

    The team grouped the questions in

    this specific order so that we could

    measure the perception of caffeine in

    beverages and how effective it was at

    providing an energy boost. We wanted to

    know how often respondents were

    consuming caffeinated beverages per

    week.

    General caffeine use questions were

    followed by specific questions pertaining

    to energy drinks and bottled water. The

    survey then asked respondents what their

    perception of Cyprus Naturally

    Caffeinated Bottled Water was, as well as

    their intention to buy our productcompared to other available caffeinated

    products.

    The survey questions also included

    insights into what consumers were

    looking for in a functional drink, (water

    with benefits or additives, such as

    guarana and sugar) as well as time of day

    most consumers were likely to purchase

    and consume the product.

    Quantitative ProcessSurvey Critique &

    Pre-Test

    Our initial survey pre-test in class

    did not go as well as we anticipated. The

    class determined that the survey was

    missing a few required question types,

    such as a ranking scale, and they helped

    us correct simple grammatical and ease-

    of-use errors.

    The biggest flaw the class found in

    our survey was the lack of a product

    description of Cyprus water. Not only

    did we forget to describe why we were

    conducting the survey, regarding caffeine

    usage, but we forgot to describe our new

    product all together. In addition, our

    survey for the in class critique did not

    include any questions regarding

    perceptions or intention to purchase our

    potential new product.

    The critique/pre-test was a great

    asset for our team as we went back to the

    starting point for our survey and

    redesigned quite a few questions. Certain

    questions were converted to open-ended

    questions, giving respondents more

    possibilities for answers. We were able to

    gain more of an insight into peoples uses,

    habits, and possible interest in our new

    product by not limiting their answer

    options.

    The final survey also included a

    greater number of demographic

    questions in order to help our team

    gather information and make

    interpretations with our data to allow us

    to come to conclusions/

    recommendations.

    Quantitative Process

    Sampling Plan

    Our sampling population

    consisted of college students at Miami

    University. Our group observed that

    college students constitute a large part of

    the functional, energy drink, and bottled

    water consumer population. Our

    observations were also present in

    numerous studies, indicating that

    consumers in the 18-24-age bracket are

    willing to try new products and stray from

    traditional beverage options.A sample of

    the students at Miami helped us make

    inferences and conclusions about the total

    age bracket population of universities

    around the country.

    The type of survey we conducted

    was a convenience sample.Aconvenience sample was more practicalfor us to conduct, as it is a non-

    probability procedure.With a non-probability sample, there is no objective

    or scientific method in choosing our

    sample, and with limited time and

    resources, a convenience sample was the

    most efficient and effective choice.

    Conducting a convenience sample

    led us to determine our sampling frame.In the interest of receiving a somewhatbetter representation, we sampled from

    various locations on campus, including:

    Will at a Miami University Student

    Foundation meeting (Upham, March

    30, 6:30 PM)

    Jon at an Alpha Phi Omega fraternity

    meeting (Shideler Hall, March 28, 7

    PM)

    June at the Miami Recreational Sports

    Center lobby (March 29-April 2, 8 PM)

    Christyna at a Dance Marathon

    meeting (Shriver, March 31, 7 PM)

    Jane in the Farmer School of Business

    lobby (March 29, 1 PM)

    Michelle at the Gross Center (North

    Quad, March 31, 3:30 PM)

    Each member in Cyprus planned on

    collecting 40 surveys, giving us a sample

    size total of 240. In addition, eachmember strived to collect, at the most

    basic dichotomy, 20 male and 20 female

    samples.

    CYPRUS NEWSLETTER ISSUE NO.1 SPRING 2010

    http://www.cypruswater.com/http://www.cypruswater.com/
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    CYPRUS NATURALLY CAFFEINATEDBOTTLEDWATER www.cypruswater.com

    Quantitative Process

    Data Collection &

    Coding

    After reviewing our sampling plan

    we realized it had a few deviations.

    Originally we anticipated on collecting

    240 surveys; fifty-percent of which would

    be taken by females. However, when it

    came to actually executing the plan, we

    accumulated only 206 surveys, and only

    200 of those were completely filled out

    and usable. Also, 58% of the respondents

    were female and 42% were male.

    After running the data through theSAS program, we found that we needed

    to collapse some of the independent

    variable questions. Question sixteen was

    the first component we collapsed; in fact,

    we had to double collapse it. We

    combined the School of Arts & Science

    with Engineering & Applied Sciences

    then joined those with Education/

    Health/ Society & Fine Arts to make sure

    the schools were represented equally

    because 55% of the respondents

    belonged to the Farmer School of

    Business. We also had to collapse

    question nineteen, which asked about the

    respondents class rank. The graduate

    students were combined into the seniors

    and the freshmen were collapsed into the

    sophomores. Once this was done the class

    rank selections were about equal with

    freshmen/sophomores equaling 32%,

    juniors totaling 39% and Seniors/

    graduates 29%. After collapsing the data

    it was verified as being clean.

    The SAS printouts provided us witha good picture of the demographics of

    our respondents. Fifty-eight percent of

    the survey takers were female and 68%

    were upper class students. Also, about

    58% of the respondents were between

    the ages of 20 and 21 which may

    correlate with the fact that most were

    juniors and seniors. Fifty-five percent live

    off campus and 45% have a major within

    the Farmer School of Business. Below

    are charts that would visually explain our

    summary statistics:

    Quantitative Process

    Data Result Conclusions

    Our statistical analysis shows that

    gender does not affect students likelihood

    to purchase caffeinated water over other

    caffeinated drinks. However, off-campus

    and business majors are more likely to be

    willing to purchase caffeinated water over

    other caffeinated drinks than on-campus

    and other major students.

    Our statistical analysis also

    provided evidence that the degree to

    which students believe caffeine provides

    them with energy is not affected by class

    standing. Also, class standing does not

    influence students likelihood to be willing

    to purchase caffeinated water over other

    caffeinated drinks.

    Quantitative Process

    Data Result

    RecommendationsThe results based on our statistical

    analysis gave us significant information

    about which market we should target

    with caffeinated water, such as both males

    and females who live off-campus and are

    business major students. It also provided

    an important point, showing that the

    caffeinated water could be marketed to all

    students, regardless of class standing.

    CYPRUS NEWSLETTER ISSUE NO.1 SPRING 2010

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    CYPRUS NATURALLY CAFFEINATEDBOTTLEDWATER www.cypruswater.com

    Cyprus Waters Future

    Recommendations Based on our statistical analyses,we can say that we are 95% confident

    that students likelihood to purchase

    caffeinated water over other

    caffeinated beverages is between 5.36

    and 6.1 out of a scale of 10.

    Therefore, Cyprus would implement

    naturally caffeinated bottled water

    considering the only other current

    option of buying caffeinated water is

    online. There have not been

    advertisements for caffeinated water

    online, thus people are not aware of

    caffeinated water. If people were

    actually aware of caffeinated water

    there could be more people willing to

    purchase the product. With this

    being said, based on our research

    Cyprus would target both males and

    females between the ages of 18 and

    24 who are Business majors, and live

    off-campus. Cyprus recommends

    teaming up with Nestle SA as a

    brand extension considering they

    have not entered the functional

    bottled water market yet. If Nestle

    agrees, Cyprus will continue with

    implementation of the product by

    running our product through test

    markets.Limitations

    Due to the fact that we were only

    given a short amount of time to do

    our research, there were a few

    limitations. For example, we were

    only able to gather information from

    one college, thus only giving us a

    sample of similar students. Since our

    research was done for class, we did

    not have any funding for research as

    we most likely would when

    conducting this type of research for a

    company, therefore; we were not able

    to gather surveys from other schools.

    During our research we noticed that

    Miami is not a very diverse school

    which made it hard for us to gain a

    variety of demographics. Also, we

    noticed that most of the respondents

    who took our survey were business

    students which would explain why

    about half of our demographics were

    made up of business students.

    Ideally, we should have aimed tomake our demographics equal (men

    and women, and majors). We also

    encountered time limitations when it

    came to our focus group. We only

    had time for one focus group on a

    certain day, at a certain time. On the

    day we had our focus group there

    was a snow storm and some people

    did not show up. Scheduling our

    focus group in the morning made it

    hard to gather people because many

    of them had classes during our

    scheduled time. Finally, we noticed

    that people were not willing to

    participate in taking our surveys since

    they have already done everyone

    elses surveys from other research

    classes. They were overwhelmed by

    the number of surveys that was

    handed out during that time.

    Directions for Future StudyIf we were to further research

    our product we would introduce it to

    a bigger audience, such as a more

    diverse university and design a bottle

    prototype to gauge consumers

    responses.

    CYPRUS

    ORIGINSCyprus Water was created early

    in 2010. The team came together

    in their Marketing Research class

    at the Farmer School of Business.

    Under the guidance of their

    Professor, Dr. Tim Greenelee, the

    team moved away from their

    initial research topic and idea of a

    clear toaster, and came upon theidea of a naturally caffeinated

    bottled water product., Cyprus

    Water.

    CYPRUS TEAMChristyna Genovese

    Vice President - Qualitative

    Analysis (Focus Groups/In-Depth

    Interviews)

    Will Longhini

    Vice President - Qualitative

    Analysis (Online Information

    Search)

    Michelle Oswalt

    Vice President - Survey Design

    Jon Evans

    Vice President - Data Acquisition

    June Jang

    Vice President - QuantitativeAnalysis

    Jane Nguyen

    Vice President - Communications

    Cyprus Water

    2041 FSB, Miami University

    Oxford, OH 45056

    CYPRUS NEWSLETTER ISSUE NO.1 SPRING 2010

    http://www.cypruswater.com/http://www.cypruswater.com/
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    Cyprus Water2041 Farmer School of Business

    Miami University

    Oxford, OH 45056

    Dr. Tim Greenlee

    3031 Farmer School of Business

    Miami UniversityOxford, OH 45056

    The People Behind Cyprus Research

    References

    [1] Innovations in Bottled Water: NPD Opportunities in

    Flavored, Functional, Natural and Premium Waters. Business

    Insights, Oct 2007.

    [2] Beverage Industry, January 2010.

    http://www.bevindustry.com/digitalmagazine/SWF/BI/

    0110/0110.pdf

    [3] Caffeine Content of Drinks. Energy Fiend.

    http://www.energyfiend.com/the-caffeine-database.com

    [4] The Rise of Functional Water. Beverage Daily, 2007.

    http://www.beveragedaily.com/Market-Watch/The-rise-of-

    functional-water

    [5] Functional Water Struggles to Escape Niche Sectors.

    Food & Drink.

    http://www.foodanddrinkeurope.com/Consumer-Trends/

    Functional-water-struggles-to-escape-niche-sectors

    [6] Category Focus: Energy Drinks. Beverage Industry, 2008.

    http://www.bevindustry.com/Articles/Article_Rotation/

    BNP_GUID_9-5-2006_A_10000000000000406121.

    CALENDAR:APRILComplete quantitative research

    and provide recommendations

    for future direction.

    MAYFinalize bottle design.

    JUNEIntroduce Cyprus Water to test

    markets.

    OCTOBERNationwide product roll-out.

    CYPRUS NEWSLETTER ISSUE NO.1 SPRING 2010

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