cv rfickert april 2011-4

8/6/2019 CV RFickert April 2011-4

http://slidepdf.com/reader/full/cv-rfickert-april-2011-4 1/8

Q2 HTTP :/ / WWW .Q2- FOODS.EU S EPTEMBER 2009 - P RESENT (1 YEAR 8 MONTHS )

• Creation and presentation of the Business Plan• Catering for outdoor and indoor events

J OB T ITLES • P ROPRIETOR AND C HEF

September 2009 - present

Motive Communications (UK) Ltd. HTTP :// WWW .MOTIVE .COM D ECEMBER 2004 - S EPTEMBER 2009 (4 YEARS 9 MONTHS )

• Product, project and reporting presentations to customers• Design and development of a Return on Investment (ROI) Framework based on Oracle

stored procedures• Business Value/ Key Performance Indicator Reporting• Data Analysis• Reporting (SQL Scripting and output, Crystal, Excel)• Design of EMEA reports and architecture• Data Mart and ETL (Cognos, Oracle)• Database Administrator for Oracle

JOB

TITLES

• SENIOR BUSINESS ANALYST December 2004 - March 2007 (2 years 4 months)

• P RINCIPAL C ONSULTANT April 2007 - September 2009 (2 years 5 months)

• P RINCIPAL C ONSULTANT (P RODUCT G ROUP M OTIVE ) AT ALCATEL -L UCENT October 2008 - September 2009 (1 Year)Alcatel-Lucent finalized the acquisition of Motive Inc. (8th October 2008)

TIBCO Software GmbH HTTP :// WWW .TIBCO.COM M AY 2002 - N OVEMBER 2004 (2 YEARS 7 MONTHS )

• Presentation of TIBCO Software Solutions• Product demonstrations• Answering of Request For Information and Request for Proposals• Sales support• Speaker/presenter at partner events

J OB T ITLES • SOLUTION C ONSULTANT /P RE -S ALES

May 2002 - November 2004 (2 years 7 months)

Curriculum Vitae Ralf Fickert

Mobile: 087 77 507 28Landline: 061 372 903Email: [email protected]:Fahy, Bridgetown, Co. Clare, Ireland

NERAL INFORMATION

sona l da t a :

n 4 th September 1968 in Germany

uss)

man – Mother Tongue

lish – Fluent

ried since 1999

on born 2004

SINESS AND SOCIAL

TWOK PLATFORMS

kedIn P ro f i l e :://www.linkedin.com/in/ralffickert

ng P ro f i l e :s://www.xing.com/hp/Ralf_Fickert/

ebook P ro f i l e :

://www.facebook.com/RalfFickert

ebook Q2 Page :

://www.facebook.com/Q2Ireland

http://www.q2-foods.eu/









http://www.motive.com/








http://www.tibco.com/







mailto:[email protected]

http://www.linkedin.com/in/ralffickert


https://www.xing.com/hp/Ralf_Fickert/

http://www.facebook.com/RalfFickert










NERAL INFORMATION

sona l da t a :


uss)


lish – Fluent

ried since 1999

on born 2004

SINESS AND SOCIAL

TWOK PLATFORMS

kedIn P ro f i l e :

://www.linkedin.com/in/ralffickert




ebook Q2 Page :


CrossWorlds Software GmbH (now IBM)HTTP :// WWW .CROSSWORLDS.COM A PRIL 2000 - A PRIL 2002 (2 YEARS 1 MONTH )|

• Presentation of CrossWorlds Software Solutions• Product demonstrations• Answering of Request For Information and Request For Proposals• Sales support• Speaker/presenter at partner events.

J OB T ITLES • P RODUCT C ONSULTANT (P RE -S ALES )

April 2000 - April 2002 (2 years 1 month)|

PeopleSoft Inc HTTP :// WWW .PEOPLESOFT .COM J ULY 1995 - MARCH 2000 (3 YEARS 10 MONTHS )

• Development of new HR functionality for the German market• Responsible for the adaptation of the PeopleSoft US HR system for the German market• Hiring of 2 new employees for the HR development department• Responsible for a team of 4 employees (2 regular, 2 temporary)• Project Management• Defining the required functionality for the German HR

Responsible for building up and ensuring a consistent PeopleSoft technology know-howin Europe to resolve the technology gap through Europe

• Technology trainings for European employees• Wizard meetings for knowledge transfer• Responsible for building up the Product Consultants Team• Responsible for: HRMS, Financials, Technology ,SCM, Logistics, Product Sales Support

pre-sales resources• Responsible for 7 Pre-Sales employees• Responsible for ensuring that our technology partners are up to date with PeopleSoft’s

technologies.• Presenting and positioning PeopleSoft’s products and strategies to our E.M.E.A.

technology partners• Responsible for establishing and maintaining technology partnerships for Europe• Positioning PeopleSoft’s Strategies to our E.M.E.A partners

J OB T ITLES • HR SOFTWARE DEVELOPER

July 1995 - December 1995 (6 months)• HR P RODUCT M ANAGER

January 1996 - December 1996 (1 year)• T ECHNOLOGY M ANAGER E UROPE

January 1997 - July 1997 (7 months)• P RODUCT C ONSULTANTS M ANAGER G ERMANY (P RE -S ALES )

August 1998 - May 1999 (10 months)• P ARTNER INTEGRATION T EAM M ANAGER E UROPE

May 1999 - December 1999 (8 months)• ALLIANCE T ECHNOLOGY M ANAGER E.M.E.A.

January 2000 - March 2000 (3 months)







http://www.peoplesoft.com/
















99999

ORACLE Deutschland GmbHDüsseldorf/München HTTP :// WWW .ORACLE.COM S EPTEMBER 1989 – J UNE 1995 (5 YEAR 10 MONTHS )

• Sales Support• Post-Sales Support• Installations on Unix and VMS• DBA Activities• Performance Tuning• Customer Training/Workshops (database, applications, dba, implementations)• Consultant at Customer Projects• Responsible for the required Unix Installation Scripts• Bug fixing• Installation of Oracle Applications such as Oracle Financials, Oracle Manufacturing etc.• Oracle Applications DBA• Oracle Applications Localizations

J OB T ITLES • J UNIOR SYSTEM E NGINEER

September 1989 - September 1991 (2 years 1 month) • S YSTEM E NGINEER

September 1991 - March 1993 (1 year 7 months)• APPLICATION L OCALIZATIONS E NGINEER

April 1993 - June 1995 (2 years 3 months)



NERAL INFORMATION

sona l da t a :


uss)


lish – Fluent

ried since 1999

on born 2004

SINESS AND SOCIAL

TWOK PLATFORMS

kedIn P ro f i l e :://www.linkedin.com/in/ralffickert




ebook Q2 Page :













NERAL INFORMATION

sona l da t a :


uss)


lish – Fluent

ried since 1999

on born 2004

SINESS AND SOCIAL

TWOK PLATFORMS






ebook Q2 Page :


"Ralf is an excellent, broad skilled consultant. He has a very deep technicaland customer handling expertise. When working on several Europeanprojects, Ralf was the one who managed to find a solution under a lot of timepressure. He managed to get things done in a very complex international andchanging environment. He works autonomously and can manage teams well.He is a great guy and colleague, I miss to work with him and see him in atechnology and team leading role with international or world-wideresponsibility."— Michael von Hirschfeld , Deployment Manager / Business Consulting,Motive Inc (www.motive.com) , worked directly with Ralf at MotiveCommunications (UK) Limited

"Ralf is a tremendous individual contributor and a great team member. Ralfprovided business analysis and database consulting expertise on severalprojects; in every case Ralf demonstrated creativity, professionalism, andtechnical expertise. Ralf always approaches his work with a positive attitudeand is well respected by his peers for his high quality contributions."— Bill Gravette , Practice Manager, Motive , managed Ralf at MotiveCommunications (UK) Limited

"Ralph is a very analytical person that can instantly understand a problem andthink of several directions to resolve this problem at the same time. He alsohas the skill of explaining this in an way so that non-technical people canunderstand. Ralph's excellent analytical skills helped me more then once tosolve difficult issues with customers."— Eric Hageman , Territory Manager, Motive , worked with Ralf at MotiveCommunications (UK) Limited

"Ralf is a real number cruncher and can get do magical things by turning datain databases into valuable information. I have worked with Ralf on severaloccasions and have been impressed by his quick and reliable turnover. Hispersonality, his technical skills and knowledge of what the customer needsmake him an excellent person to work with."— Steven van der Kroft , Senior Systems Engineer, Motive , worked with Ralat Motive Communications (UK) Limited

"Ralf is a highly self paced and knowledgeable person with extreme focus oncustomer needs. He is always right on the spot and diligent to resolvewhatever issues bug the customer. With his in-depth experience and knowhow in DB and reporting Ralf solves even the most challenging problems inthis space. I have very much enjoyed working with Ralf and he's both anexcellent team player and motivator. If you are looking for a highly responsibleprofessional - this is the guy. Rainer Rottler"— Rainer Rottler , EMEA Head of Business Optimization Services, Motive ,worked directly withRalf at Motive Communications (UK) Limited














"It was a pleasure to work with Ralf. He was a real Teamplayer and technicallyhe was the oracle wizard. I learned a lot from him, and hope I can work withhim again in the future."— Thomas Koeberlein , Technical Consultant, Motive , worked directly withRalf at Motive Communications (UK) Limited

"Ralf was a great addition to the Business Optimization Services team shortlyafter the team was formed. He stepped into the group and made an immediateimpact. Ralf was always willing to dig into projects and customer issues tomake sure our customers were successful."— David Costilow , Manager, Business Optimization Services, Motive, Inc.managed Ralf indirectly at Motive Communications (UK) Limited

"Ralf is one of the people with I enjoyed most to work. He has excellenttechnical knowledge, can handle difficult situations and has an outstandingunderstanding of the customer and his problems.Through his motivational type, a very pleasant and more friendly workenvironment arises. He always has an open ear for problems and is alsowilled to suppport you to solve any problems.Summarized, I have rarely encountered such a work colleague, hadn't andwouldn't hesitate to cooperate with him again at any time."— Martin Hald , Senior Consultant, Motive Communications , worked indirefor Ralf at Motive Communications (UK) Limited

"Needless to say, he is a super engineer, who knows every technical stuffaround our product in Motive and Oracle database. He never makes you waitfor a long time when you ask him for technical information, design andconstruction. He is not only one of the most technical engineers in Motive butalso a nice leader, who can take a lead for us to have proactive mindset to getover important and difficult situation in projects. This means that he hasenough talent who can control big customers and managers in our company,he dedicates himself to technical portion in Motive, though. His character isremarkable as well since his bright and positive atittude has so good effectson the other project members even under serious pressure. He naturally triesto make bad atmosphere get better and can do it for any kind of people.Thanks to his character, technical help and strong leadership, the local teamin Japan closed big projects successfully. Technical skill is very importantwhen you want to work in IT industry, but your character is as important asskill. That's what Ralf proves."— Takafumi Okubo , deployment manager, Motive , worked directly with Raat Motive Communications (UK) Limited

NERAL INFORMATION

sona l da t a :


uss)


lish – Fluent

ried since 1999

on born 2004

SINESS AND SOCIAL

TWOK PLATFORMS






ebook Q2 Page :















GENERAL INFORMATION

Persona l da t a :

Born 4 th September 1968 in Germany

(Neuss)

German – Mother Tongue

English – Fluent

Married since 1999

1 Son born 2004

BUSINESS AND SOCIAL

NETWOK PLATFORMS

Linked In P ro f i l e :


Xing P ro f i l e :https://www.xing.com/hp/Ralf_Fickert/

Facebook P ro f i l e :


Facebook Q2 Page :

http://www.facebook.com/Q2Ireland



"I can whole-heartedly recommend Ralf and his work. He is not only dedicatedand skilled, but importantly an enthusiastic member of our team here atMotive. He brings a deep and varied skillset to any project, is a real pleasureto work with and consistently exceeds our customer's high expectations."— Christian Chapman , Technical Account Manager, Motive, Inc. , workedwith Ralf at Motive Communications (UK) Limited

"Simply put, Ralf is one of the best people I've worked with in almost 18 yearsin the industry. His knowledge and seniorship are unique, as is his continuousattitude towards team work. Over the past four years, Ralf has been a mentor,a reference and a friend for everyone in my organization.He can be the type of natural manager, a true motivator that achieve his goalsby leveraging his enormous experience, his highly structured work practices,his impeccable work ethics and his contagious enthusiasm."— Diego Carbonell Gonzalez , Technical Account Manager, Motive , workdirectly with Ralf at Motive Communications (UK) Limited

"Ralf is an excellent coworker to work with also is an excellent mentor that willguide to better in your work, I will recommend Ralf for any work."— Gerardo Tiscareno , Consultant, Motive Inc / Alcatel - Lucent , workeddirectly with Ralf at Alcatel#Lucent

"Ralf's expertise in Oracle and Data Bases in general was of great value forthe projects (both internal and external) that we developed at Motive. Hisdedication to the work, attention to detail, clear and detailed explanations andleadership could always be counted on to drive through the most complexproblems."— Afonso Vaz , Various, Motive Inc. , worked directly with Ralf at MotiveCommunications (UK) Limited.

"Ralf is professional to the bones. Excellent technical skills. Very customerand solution focused. And a fine colleague. I would appreciate to work withhim again at any time ."

— Günter Brast , senior deployment manager, Motive , worked directly withRalf at Motive Communications (UK) Limited.

"Ralf was a very motivated , self-driven and always looking for excellentresults. Because of his great teamworking skills, it was always easy to worktogether with Ralf"— Juergen Alber , Senior Director Services for EMEA, TIBCO , worked witRalf at TIBCO Software GmbH












GENERAL INFORMATION

Persona l da t a :

Born 4 th September 1968 in Germany

(Neuss)

German – Mother Tongue

English – Fluent

Married since 1999

1 Son born 2004

BUSINESS AND SOCIAL

NETWOK PLATFORMS

Linked In P ro f i l e :http://www.linkedin.com/in/ralffickert

Xing P ro f i l e :https://www.xing.com/hp/Ralf_Fickert/

Facebook P ro f i l e :


Facebook Q2 Page :

http://www.facebook.com/Q2Ireland



"Ralf is a customer oriented consultant/Pre-Sales Manager for complex ITsolutions who demonstrates deep technical knowledge combined withprofessional communication skills to show technical, business, financialimpact of IT solution to customers without losing sight of the strategic

objective. I recommend him to any IT company to sell IT solutions."— Yücel Akkerman , Sales Specialist, IBM , worked directly with Ralf atTIBCO Software GmbH

"Ralf has excellent technical skills, which allowed him to map the client'sbusiness needs with the technical capabilities of the CrossWords Softwareproduct. Ralf was involved in the Sales cycle while I was part of the teamdelivering the sold solution to the client. When Ralf was involved in a project,I could be confident that the project setup was correct."

— Michael Selig , IT Specialist, CrossWorlds Software , worked with Ralf atCrossWorlds Software GmbH (now IBM)

"Ralf is able to both manages strategic sales and to go deep on the technicalaspect. In parallel, he was strong creating a positive relationship and a goodclimate, both inside the presales team and with the customers and prospects."— Thomas Dognin , PreSales Leader, CrossWorlds Software , worked direcwith Ralf at CrossWorlds Software GmbH (now IBM)

"Ralf is a dedicated and detail-oriented person. He has deep technicalunderstanding and ability to rapidly assimilate new concepts and technologies.While working at CrossWorlds with Ralf I both worked with him on Proof-of-Concept projects and delivered workshops for customers with him. Hisintelligence and wit ensured a successful and enjoyable time."— Bob Hartley , Education Specialist, CrossWorlds Software , worked withRalf at CrossWorlds Software GmbH (now IBM)

"Ralf Fickert has been an outstanding Technical Presales Manager atCrossWorlds (today key component of IBM's SOA middleware). Ralf hassupported key customer sales situation with extremely profound technicalexpertise. In the same time Ralf always combined his technical knowledgewith strong sales communication strengths. Working in a team with Ralf wasalmost a guarantee to succeed in complex customer selling scenarios. I ammore than happy to act as a reference for Ralf. Please don't hesitate to callme under +44-783 425 4758. Frank Hendricks"— Frank Hendricks , WebSphere Business Integration Sales, IBM Germany worked directly with Ralf at CrossWorlds Software GmbH (now IBM)











NERAL INFORMATION

sona l da t a :


uss)


lish – Fluent

ried since 1999

on born 2004

SINESS AND SOCIAL

TWOK PLATFORMS






ebook Q2 Page :




"Ralf was very well known in CrossWorlds for his continuous very high qualityof work with customers as well as a colleague who was always trusted byeverybody in CrossWorlds. Ralf performed all technical tasks in his job alwaysin the most perfect way (I can judge about his work for Education but also frommy teamwork within the management team) and had a reputation thatmade him the expert inside of TechSales but also in Consulting or in myEducation Department. The Managment Team in CrossWorlds was alwaysvery pleased with the way how Ralf acted. I can confirm that besides histechnical skills Ralfs Sales focus was outstanding, especially he managed tonot only sell our Software once to customer but to create an ongoingrelationship with our customers that resulted in more than one single deal."— Alexander Ziegler , Manager Education EMEA, CrossWorlds , worked withRalf at CrossWorlds Software GmbH (now IBM)

"Ralf was a great manager of the Pre-Sales group for Peoplesoft Germany.He was always full of energy, passion for the product and deep understandingof the solutions space he was working in. His team liked working for him andalways produced good results. He did a great job."— Ralf Schroeder , Staff Developer, Peoplesoft GmbH, München, PeopleSoft worked with Ralf at PeopleSoft Inc.

"Ralf has excellent inter personel skills and has the capability to explaincomplex requirements in very structured and simple way on different levels ofthe organisation... And always with a smile in his face... I really enjoyed towork together with Ralf."— Helmut Kaitz , Enterprise Sales Support, EMEA, PeopleSoft , worked withRalf at PeopleSoft Inc.

"I really enjoyed working with Ralf. He was extremly helpful in getting up tospeed quickly at PeopleSoft by giving easy access to his vast knowledgeabout the company and the productsfreely. Also his open, honest, and positiveattitude in dealing with people made the time we worked together an extremlypositive experience."— Hanspeter Meindl , Manager Presales, PeopleSoft GmbH , reported to Ralfat PeopleSoft Inc.

"Ralf is a great manager who looks out for his team and is not afraid to takechances on new ideas or people. I would be happy to work for or with himagain."— Laura Schroeder , Senior HCM Consultant, PeopleSoft , reported to Ralf atPeopleSoft Inc.

"Mr. Ralf Fickert was a great team leader, motivated person with solid skills insoftware development."— Michael Mai , PeopleSoft HR Product Manager, PeopleSoft , managed Ralf









cv rfickert april 2011-4

Documents