M E L A N I E W I L L I A M S

Lakeshore Towers, Apartment 901Jumeriah Lakes TowersDubai, UAEMobile: +971 (0) 55 55 7 8575 email: melanie.williams@daimler.com

Accomplished Western Educated PA, currently the Personal Assistant to the President & CEO of Daimler with extensive experience in the automotive industry and brings in a very diverse set of skills and expertise in sales and marketing. A focused target driven individual with a clear objective delivery. Instrumental in achieving numerous business successes in various activities as per my CV.

Particular expertise in:

Presentations Market Research MS Office Sales Analysis Strategic Planning Time Management Key Account .Management Promotions/Marketing Negotiating Skills Event planning Power Point

Holds a valid UAE Drivers license.

E D U C A T I O N & S A L E S C O U R S E S

PACIFIC CONFERENCES, Dubai, UAEEffective PA’s & Executive Assistants Workshop, 30-31 March 2015

POWERPOINT PRESENTATION COURSE, Dubai, UAEBeginners & Advanced, Executive Training, 2011

IMM GRADUATE SCHOOL, Cape Town, South AfricaFinance Course For Non Financial Managers, Sales Skills, 2003

Damelin Executive Education, Cape Town, South AfricaProject Management Course, 2003DAISHO MARKETING, Cape Town, South AfricaKey Account Management, Strategic Selling Development Programme, 2002

KEVIN TAYLOR SALES COURSE, Cape Town, South AfricaSelling skills, Presentation Skills, Budgeting, Selling For Profit, Time Management, Strategic Planning, Negotiation Skills, Time Setting, Measuring Profit, 2001

MILNERTON HIGH SCHOOL, Cape Town, South AfricaSenior Certificate – Grade 12, 1982

P R O F E S S I O N A L E X P E R I E N C E

Daimler Middle East & Levant Assistant to President & CEOMay 2012 - Present

Secretarial:- Diary Management.

- Liaising with clients, suppliers & other staff. - Corresponding on behalf of CEO.

- Responsible for travel management Regional & International (hotel.visa.car etc.)- Drafting and typing of own correspondence.-Conducting PA’s meeting on a monthly basis to ensure all PA’s are in alignment with each other- Maintain and update leave plan & events calendar on server.- Taking and drawing up of Minutes of meeting for

Executive Board Meeting and Operational Board Meeting

-Arranging and overseeing of staff meeting on a quarterly basis.

Event Organization:- Organization of all relevant meetings andconferences held by the CEO regional & Internationally

- Hotel selection, quotation & negotiation on room rates & other related issues for meetings/ conferences.

- Arranging of visas/airport pickups.- Co-ordination with hotel set-up requirements,

program, timings, food selection etc.- Site visits to hotels

Daimler Middle East & Levant Assistant to the Vice President & Director After-SalesMarch 2009 – March 2012

- Diary Management- Interface between Daimler AG headquarters in Germany and DMEL.- Responsible for organizing in-house and external meetings requiring the presence of the VP.- Liaising with clients, suppliers & other staff.- Plan and implement office systems, layout.- Maintain office efficiency.- Arranging of events for the After sales department.- Hotel selection & negotiation on room rates and other related issues for meetings/conferences. - Selection & negotiation for event venue,

reception, coffee breaks etc.- Arranging office functions- Supply VP with attendance, leave statistics when required-Drafting and sending out of communications to all

staff.

Kwikot SA (Pty) Ltd Sales Representative2007 – November 2008Cape Town, South Africa

- Re-introduced the Kiwikot instant boiling water unit.- Responsible for increasing market share and brand awareness of the Kwikboil and increase client base.- Gained back 80% market share by providing in-house training and working closely with customers.- Top sales performer in the country.- Trained staff of the merchants on how to sell and install the unit- Conducting regular visits to merchants &

customers- Handled all telephonic enquiries and problems direct from client, merchant and plumbers with regards to to unit- Supplied monthly figures and reports to Director- Arranged promotions and marketing campaigns

Rentokil (Pty) Ltd Sales Representative2006 – 2007Cape Town, South Africa

- Conducting surveys, maintaining and generating new business.

South African Post Office Account Manager1993 – 2006Cape Town, South Africa Pay-a-Bill

Challenge: To revive and grow the Pay-a-Bill third party

Payment system, which the SA Post office was the originator

but lost market share to the private sector due to incorrect

management of system.- arranged and conducted road shows for all

branches in the Western Cape.- Training of all post office employees – how to

promote and Implement the Pay-a-bill third party payment

system. - Initiated a loyalty program for customers to

increase sales.- Dealt with all policy and operational aspects of

third party

Payments.- Increased market share by 100%, generated an

additional ZAR500 000 in annual sales.

Speed ServicesChallenge: to create awareness and generate new

business of A new concept in the courier industry in SAPO.- Achieved 551% over target for the pre-paid

overnight service.- Co-ordination of project plans.- Compilation of figures and statistics for clients and management- Negotiating and signing of business partnership agreements with corporate clients after conducting comprehensive and full needs analysis.

- Developing and maintaining accounts- Participation in setting of goals regarding sales activity and sales targets.- Analysis of geographical areas for sales environment.