David Simmons

Profile

A committed and highly motivated Senior Manager and Team Leader with an excellent track record and with extensive knowledge, skills and organisational awareness, gained in a wide range of appointments in a major UK Financial Institution. Most recent experience includes all aspects of Business Continuity and Business Resilience, in addition to IT Disaster Recovery, Information and Physical Security Consistently demonstrates strong stakeholder management skills, up to Director Level, in particular to ensure a business understanding of key Policy controls, aligning these to Business strategic aims and priorities.

Associate Member of the Business Continuity Institute since 2010

Key Achievements

November 2012 to September 2014. Accountable for ensuring compliance to Group Business Continuity and Security Policy requirements, across the Lloyds Banking Group Human Resources and Organisational Effectiveness business operations, including planning, testing and required reporting

January 2012 to September 2012. Led a cross functional team to audit key Business Continuity and Security Policy requirements across Lloyds Banking Group PPI Operations, operating out of a number of sites across the country, and including Outsourced suppliers. Reporting identified gaps to Director Level, and agreeing specific actions with the business to mitigate within agreed timeframes.

October 2010. Wrote and published the first Lloyds Banking Group IT Disaster Recovery Policy having led a cross functional team from critical business operations and the Group’s IT function up to Director Level in order to draft and agree the content

2006 – 2010. Business Continuity Business Partner to key LloydsTSB (later Lloyds Banking Group) Business operations, including Scottish Widows, LloydsTSB Insurance, Group Finance and Human Resources. Led and managed the relationships up to Director Level providing guidance and oversight through a number of activities, including audit of key Policy requirements reporting outcomes and required actions to Director Level. Delivering Business Continuity training to colleagues in the business and providing assistance to implement specific Business Continuity strategies, for example Pandemic Flu (denial of staff)

2004-2006. Working in the LloydsTSB Group Outsourcing Centre, Business Partner to Business Supplier Management Teams aligned to material outsourced contracts. Performing oversight to ensure supplier compliance to a number of key contract requirements including Business Continuity

Industry Recognition

In 2010, gained Director level agreement for me to write and submit a nomination for Lloyds Banking Group to enter the ‘Business Continuity Team of the Year’ Award at the global CIR Business Continuity Awards. Lloyds Banking Group won the award

Presented to the South West Business Continuity Forum on several occasions, including Business Continuity in Lloyds Banking Group and IT Disaster Recovery in Lloyds Banking Group.

Professional Expertise

Business Continuity Management (including IT Disaster Recovery) Business Resilience Stakeholder Management up to Director Level Business Partnering, providing guidance and assurance Leading Teams, including cross-functional Auditing key Policy requirements, providing clear action plans where identified Director Level stakeholder management, communication (including Report Writing),

presentation and influencing skills Process Mapping skills using Microsoft Visio

Professional Experience

Jan 2014 – Sep 2014 Senior Manager, Organisational Effectiveness

Lloyds Banking Group (Lloyds TSB & HBoS) Bristol

Ensure compliance to Business Continuity and other Security related Policy requirements. Lead the FCA requirement to document Executive Accountabilities and Apportionment

Accountable for ensuring Business Continuity requirements are met across the Organisational Effectiveness business unit, including risk assessments, plans signed off at Director Level, and testing of plans at the required frequency

Accountable for ensuring that other Security Policy requirements, including Information Security, Data Privacy and Physical Security, are understood across the Organisational Effectiveness business unit (through regular liaison with Policy Owners) and complied with

Accountable for any training to colleagues across the business unit as required Lead the delivery of a Project to establish and document Executive Accountabilities and their

apportionment for the “Top 500” in Lloyds Banking Group, requiring regular liaison with all Business Functions and reporting to Director Level

Jun 2013 - Jan 2014 Senior Manager, Group HR (Secondment)

Lloyds Banking GroupBristol/Solihull

Provide SME support to HR Process Owners to document Process Maps and associated metrics to support the HR Service Model.

Ensure delivery of Process Maps & associated documentation that meet agreed standards and design principles, liaising with Process Owners up to Director Level

Identify and document risks and controls across each Process Provide training to HR colleagues engaged the Project, including Microsoft Visio and design

principles Provide regular reporting to Programme Office for inclusion in HR Leadership Team reporting

Nov 2012 – Jun 2013 Senior Manager, Security, GroupHuman Resources

Lloyds Banking GroupBristol

Lead a small team to ensure risks relating to Group Security Policies are understood and that robust controls are in place across the HR Business. Attend a wide range of Security related Forums and Meetings on behalf of HR to understand Policy

holder direction and the associated Policy risks and required controls Liaise with stakeholders at all levels across the HR Business to share knowledge and best practice,

identify HR related risks and work with the Business to manage as required Liaise with other Risk stakeholders to share findings and ensure robust horizon planning to

maximize efficient approach and prevent duplication of effort Report as required to HR Risk Committee

Nov 2011 – Nov 2012 Assurance Manager, Policy &Assurance, Group Security & Fraud

Lloyds Banking GroupBristol / London

Lead Group-wide reviews, to establish how required key GS&F Policy controls are implemented across a range of in-scope Business units. Report outcomes and track identified issues

Lead a cross functional Group Security and Fraud (GS&F) review of Lloyds Banking Group PPI Operations, across 10+ sites and employing c.7,000 colleagues, managing a range of stakeholders up to Head of and Director Levels, and Outsource Suppliers, with personal accountability for Business Continuity and IT Disaster Recovery.

Identify gaps and agree required actions to mitigate with the Business Risk partner. Write and publish a report highlighting these to GS&F and PPI Operations Director

Deliver weekly reports to GS&F and PPI Operations Directors, confirming completed actions and highlighting improvements against key GS&F Policy controls

Recommend and implement a range of tools for the Policy & Assurance team, including reporting templates and process documentation

Deputise for Line Manager, managing team resource issues to provide flexibility and SME to critical GS&F Programmes

September to November, undertake, and report on, a Group-wide review of the use, and associated risks, of Faxed Instructions.

Jan 2010 – Nov 2011 Senior Manager, IT Disaster Recovery (ITDR), GS&F

Lloyds Banking GroupBristol

Lead the development, implementation and ongoing management of a brand new LBG ITDR Policy Influenced and secured Senior Management and Director level agreement for the new LBG ITDR

Policy “Mapped” end to end ITDR processes and identified where processes must be more closely aligned

with those of Business Continuity Wrote, obtained cross functional agreement to, and published first LBG Group-wide ITDR Policy –

October 2010, securing buy in at GS&F, Group Risk, IT and Operational Risk Director levels Obtained and maintained business unit buy in to the new ITDR policy through strong stakeholder

management and a series of training sessions including Business Unit, IT and Risk colleagues Led cross GS&F / Group IT team to deliver refreshed Policy October 2011, including management of

3 IT Industry consultants Represented Business Continuity Management on various I.T. committees, including the New Data

Centre Steering Group.

May 2006 – Jan 2010 Business Partner, Business Continuity Management, GS&F

Lloyds TSBBristol

Implement a programme of Business Continuity oversight at a number of key Lloyds TSB business units, providing guidance and assurance through a variety of activities.

Develop the strategy and a programme of oversight to ensure Group-wide compliance to Business Continuity policy and standards.

Perform Business Partner role to a number of key Lloyds TSB business units, including Scottish Widows, Group Finance, Group Human Resources & Lloyds TSB Insurance

Perform in-depth oversight reviews at these business units, visiting key buildings where activities are undertaken, interviewing Senior Management and Business Continuity practitioners. Produced a report to Director Level for each business unit identifying issues and detailing appropriate actions to remediate, as well as areas of best practice.

Maintain ongoing relationships with business units to provide a conduit for communication, tracking issues identified at the oversight review and helping to address any business concerns

Assist business units with business continuity scenario testing and exercising where a need was identified centrally or requested by the business unit.

Deliver a programme of Business Continuity awareness and Lloyds TSB Policy requirements to key people at various business operations. For example over 60 staff at Scottish Widows Group.

Provide support and guidance to business operations during a programme of Pandemic Flu planning and documentation. Undertook a desktop review of these plans identifying areas for discussion and improvement

Provide support for the Group Incident Response Secretariat (Gold/Silver/Bronze) in the event of an incident

.Jan 2001 – May 2006 Manager, Group Procurement Lloyds TSB

BristolDuring this period, responsibilities included.

Undertake the role of Business Partner to a range of Key Business Stakeholders, managing material outsourced contracts to ensure that best practice is identified and adopted throughout the outsourcing lifecycle, in respect of contract performance, governance, risk and contingency (including Business Continuity Management)

Instigate an annual contract Relationship Manager self-assessment report, including the design of templates to be used and ensure an understanding of completion requirements through a training exercise.

Perform oversight to identify any issues and gaps in respect of key contract requirements (including Business Continuity Management) and agree an action plan to close these.

Produce Best Practice Guides for use by Supplier Managers, including Business Continuity Management, Value Management, Basel II and Exit Planning.

Lead a review of Sarbanes-Oxley implications to key, material, outsourced contracts (7 identified)

Oct 1980 – Jan 2001 Various Roles Lloyds Bank Ltd, Plc and Lloyds TSBYork, Aberdeen, London, Bristol

During this period, key roles included. Process Design Manager, which included owning the account opening process for the newly

created LloydsTSB business Planning for “Year 2000” by re-designing manual process to mitigate any impact of the

Millennium Bug on automated processes Personal Banking Manager, Lloyds Bank Plc Knightsbridge Group, responsible for managing 10

colleagues across 5 West central London branches, accountable for Sales and Service targets and providing excellent customer service to a variety of influential customers including Senior Military and MP’s

Branch Manager at 4 West Central London branches of Lloyds Bank Plc - Pall Mall, Kensington High Street, Bayswater, Brook Street (Mayfair)

Assistant Inspector. Auditing Branch lending and operational routines, reporting outcomes and tracking mitigation with Branch network teams