customer service system
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Chapter1
1. INTRODUCTION:
The project entitled “ Customer Service” is Software developed for searching
the detail about that things they (User) are looking for.
It gives me an immense pleasure to present you this entire project. The topic
is “ Customer Service” where the user can login in and get the information about that
company medical institute etc. The project report focuses on customer satisfaction !
retrieves the desired information.
"fter selecting #ategory State #ity The various information of different
company is displayed. The information will contain name of the company contact
number $%mail id "ddress ! &etails of that company 'edical Shop Institute
lossary.
1.1 PURPOSE OF THE SYSTE
#UST*'$+ S$+,I#$- is a 'obile application design to searching the
details about that product or Service. In this application user can select the category
State #ity and get the detail information about that thing.
"fter selecting #ategory State #ity The various information of different
company is displayed. The information will contain name of the company contact
number $%mail id "ddress ! &etails of that company 'edical Shop Institute
lossary.
1.! SCOPE OF THE SYSTE
ith the help of this project customers will get re/uired services and support.
Therefore it will reduce time and efforts of customer. This project will provide search
services where customer can search for particular company information and will get
satisfied results instantly which save their precious time.
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Chapter!
PRO"ECT #N#$YSIS
!.1 E%ISTIN& SYSTE
• It doesn0t provide information 1234 days.
•
&ifficult to access all information at single place.
• &ifficult to store and maintained information.
• Searching information is critical.
• aste of time and efforts.
!.! PROPOSED SYSTE
• Increase #ustomer Satisfaction.• +educe effort with $ffective Service.• Increase $fficiency and perfection.• #ustomer #an "ccess information anywhere any location ! anytime.• 5ess time consuming.
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!.' H() a*+ S() SPECIFIC#TIONS
Har+,are Re-uireme*ts
• 'emory of 2 6 +"' or more
• 'onitor resolution of 7812 9 4:; or higher
• Intel (or faster)
• 7 6 (or more) available hard disk space
Sot,are Re-uireme*ts
$clipse version 2.1.1
/0ac/err2 P0u34i* or #*+roi+ Deve0opme*t Too0 1.5.1
• "ndroid S&? tools 11.8.@
• "ndroid 2.1.1 platform "
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• 'ac *S C Snow 5eopard 78.: 'ac *S C 5ion 78.4 or 'ac *S C 'ountain
5ion 78.;
• 5inu9 Ubuntu 71.82
Data6ase Server
• SD5ite &atabase
Too0s use+
• B&? ;
• I&$E "ndroid Studio
!.7 FE#SI/I$ITY STUDY
" feasibility study is a short which aims to answer a number of /uestions.
&oes the system contribute to the overall objectives of the *rgani>ationF
#an the system be implemented using current technology and within given cost
and schedule constraintsF #an the system be integrated with systems which are already in placeF
Geasibility study is an essential part for developing any software we study present
manual system we calculation to cot re/uired for maintaining various record. The space re/uired for keeping the cost of manual staff and time re/uired for
manual system was more. " feasibility study is carried out to select the best system that must performance
re/uirement and its working ability in an organi>ation. The feasibility of the
system has been done in Give typesE
1. Operatio*a0 easi6i0it2 stu+2
!. Tech*ica0 easi6i0it2 stu+2
'. Sche+u0e easi6i0it2 stu+2
7. Eco*omica0 easi6i0it2 stu+2
8. Imp0eme*tatio* easi6i0it2 stu+2
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!.7.1 OPER#TION#$ FE#SI/I$ITY:
The system must be evaluated from the technical point of view. The
assessment of this feasibility must be based on an outline design of the system
re/uirement in the terms of input output programs and procedures =aving identified
an outline system the investigation must go on suggest the type of e/uipment
re/uired method developing the system of running the system once it has been
designed.
Technical issues raised during the investigation areE
&oes the e9isting technology sufficient for the suggested once oneF
#an the system e9pand if developedF
#onsidering various user for the application w have done operational feasibility of
the proposed operationally and easy to use by the users. The application must capable
of performing some automatic operation which helps the user for easy functionality
*perational feasibility measures how well the solution will work in the
organi>ation and how will end%user ! management feels about the systemF ation. It will
allow the employees to have up%to%date information regarding all the aspects of their
respective departments. The decision%making process will also become faster with the
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use of data integration consolidation and computation power available at all the
nodes in the organi>ation.
*n studying the operational feasibility of the project the following conclusions
could be derived.
&eveloped system will provide the ade/uate throughput and all necessary
information to end%users. It will provide efficient and cost%effective access to up%to%date data.
If installed within suitable environment system will do operations under
environment of limited resources. Thus it is operationally feasible to develop the propose system.
!.7.! TECHNIC#$ FE#SI/I$ITY:
Technical feasibility tries to answer the following /uestions to make the software
feasible to develop.
The software or tools necessary for building or running the application are easily
available or notF The compatibility amongst software e9ists or notF
"re developers aware of these technologiesF
hat about the alternative of these chosen technologiesF
!.7.' SCHEDU$E FE#SI/I$ITY:
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of the factors which affect the development of a new system is the cost it would
re/uire.
The following are the some of the important financial /uestions asked during
preliminary investigationE
The cost conducts a full system investigation.
The cost of the hardware and the software.
The benefits in the form of reduce costs or fewer costly errors.
Since the system is developed as part of project work there is no manual cost to
spend for the purposed system. "lso the resources are already available it give an
indication of the system is economically possible for development.
$conomic feasibility addresses to the following issuesE
=ow much profit can be earned from the system by an organi>ationF
Is the organi>ation having the suitable budget to develop the proposed systemF
ould it be cost%effective to develop the system or it is worthwhile to remain with
current systemF
!.7.8 IP$EENT#TION FE#SI/I$ITY:
Under the study of Implementation feasibility weHve got to draw the finger to the
certain issues like
Is it possible to install the software within the given environmentF
ill organi>ation management and user support for the installation of the
softwareF ill proposed system cause any harm to the operations of the organi>ationF
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Chapter'
SYSTE DE9E$OPENT EN9IRONENT
'. S2stem Imp0eme*tatio*
'.1 FRONT END
#*+roi+ Stu+io:
"ndroid Studio is the official integrated development environment (I&$) for
developing for the "ndroid platform. It was announced on 'ay 7: 187A at the
oogle I* conference. "ndroid Studio is freely available under the "pache 5icense
1.8.
"ndroid Studio was in early access preview stage starting from version 8.7 in
'ay 187A then entered beta stage starting from version 8.; which was released in
Bune 1872. The first stable build was released in &ecember 1872 starting from
version 7.8.
6ased on Bet6rains0 IntelliB I&$" software "ndroid Studio is designed
specifically for "ndroid development. It is available for download on indows 'ac
*S C and 5inu9 and replaced $clipse "ndroid &evelopment Tools ("&T) as
oogle0s primary I&$ for native "ndroid application development.
Histor2:
The first version of IntelliB I&$" was released in Banuary 1887 and was one
of the first available Bava I&$s with advanced code navigation and code refactoring
capabilities integrated.
In a 1878 Infoorld report IntelliB received the highest test center score out
of the four top Bava programming toolsE $clipse IntelliB I&$" Jet6eans and
B&eveloper.
In &ecember 1872 oogle announced version 7.8 of "ndroid Studio an
open source I&$ for "ndroid apps based on the open source community edition of
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IntelliB I&$". *ther development environments based on IntelliB0s framework include
"pp#ode #5ion en
natural languages.
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"i#$ %o 3$2$2$1 &rc'itecture o &*roi*
Features:
Tra*s0atio*s E+itor
If your application supports multiple languages you need to properly manage
your translated string resources. The Translations $ditor lets you view and update allyour string resources in one convenient place.
Use the Translations $ditor to view all your translated resources modify
translations and add new locales. Kou can provide default values for your resources
and mark resources as untranslatable. The Translations $ditor also marks resources
with missing translations in red and provides a link to a page where you can upload
resource files and order translation services.
#*+roi+ Co+e Samp0es o* &itHu6
#licking Import Samples from the Gile menu or elcome page provides
seamless access to oogle code samples on it=ub.
Epa*+e+ Temp0ate a*+ Form Factor Support
"ndroid Studio supports templates for oogle Services and e9pands the
available device types.
#*+roi+ )ear a*+ T9 support
Gor easy cross%platform development the ard provides templates
for creating your apps for "ndroid ear and T,.
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&uring app creation the ard also displays an "
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"ndroid Studio supports enabling these developer services in your appE
• "ds using "d'ob
• "nalytics oogle "nalytics• "uthentication using oogle Sign%in
• Jotifications using oogle #loud 'essaging
$nabling a developer service adds the re/uired dependencies and when
applicable also modifies the related configuration files. To activate the service you
must perform service%specific updates such as loading an ad in the 'ain"ctivity
class for ad display.
To enable an "ndroid developer service select the Gile L
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"s of Buly 187A the oogle able operating system for high%tech devices. "ndroid0s open
nature has encouraged a large community of developers and enthusiasts to use the
open%source code as a foundation for community%driven projects which add new
features for advanced users or bring "ndroid to devices which were officially released
running other operating systems. The operating system0s success has made it a target
for patent litigation as part of the so%called Msmartphone warsM between technology
companies.
Histor2:
"ndroid Inc. was founded in ed that the market for the
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http://en.wikipedia.org/wiki/Google_Playhttp://en.wikipedia.org/wiki/Google_I/Ohttp://en.wikipedia.org/wiki/Google_I/Ohttp://en.wikipedia.org/wiki/Source_codehttp://en.wikipedia.org/wiki/Open_sourcehttp://en.wikipedia.org/wiki/Open_Handset_Alliancehttp://en.wikipedia.org/wiki/Computer_hardwarehttp://en.wikipedia.org/wiki/Open_standardhttp://en.wikipedia.org/wiki/High-techhttp://en.wikipedia.org/wiki/High-techhttp://en.wikipedia.org/wiki/Smartphone_warshttp://en.wikipedia.org/wiki/Palo_Alto,_Californiahttp://en.wikipedia.org/wiki/Palo_Alto,_Californiahttp://en.wikipedia.org/wiki/Andy_Rubinhttp://en.wikipedia.org/wiki/Andy_Rubinhttp://en.wikipedia.org/wiki/Andy_Rubinhttp://en.wikipedia.org/wiki/Danger_(company)http://en.wikipedia.org/wiki/Rich_Minerhttp://en.wikipedia.org/wiki/T-Mobile_USAhttp://en.wikipedia.org/wiki/MSN_TVhttp://en.wikipedia.org/wiki/Digital_camerahttp://en.wikipedia.org/wiki/Google_Playhttp://en.wikipedia.org/wiki/Google_I/Ohttp://en.wikipedia.org/wiki/Source_codehttp://en.wikipedia.org/wiki/Open_sourcehttp://en.wikipedia.org/wiki/Open_Handset_Alliancehttp://en.wikipedia.org/wiki/Computer_hardwarehttp://en.wikipedia.org/wiki/Open_standardhttp://en.wikipedia.org/wiki/High-techhttp://en.wikipedia.org/wiki/Smartphone_warshttp://en.wikipedia.org/wiki/Palo_Alto,_Californiahttp://en.wikipedia.org/wiki/Andy_Rubinhttp://en.wikipedia.org/wiki/Andy_Rubinhttp://en.wikipedia.org/wiki/Danger_(company)http://en.wikipedia.org/wiki/Rich_Minerhttp://en.wikipedia.org/wiki/T-Mobile_USAhttp://en.wikipedia.org/wiki/MSN_TVhttp://en.wikipedia.org/wiki/Digital_camera
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devices was not large enough the company diverted its efforts toward producing a
smartphone operating system that would rival Symbian and 'icrosoft indows
'obile. &espite the past accomplishments of the founders and early employees
"ndroid Inc. operated secretly revealing only that it was working on software for
mobile phones. That same year +ubin ran out of money. Steve able home screens resi>able widgets and
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http://en.wikipedia.org/wiki/Symbianhttp://en.wikipedia.org/wiki/Windows_Mobilehttp://en.wikipedia.org/wiki/Windows_Mobilehttp://en.wikipedia.org/wiki/Steve_Perlmanhttp://en.wikipedia.org/wiki/Googlehttp://en.wikipedia.org/wiki/Linux_kernelhttp://en.wikipedia.org/wiki/Linux_kernelhttp://en.wikipedia.org/wiki/Mobile_network_operatorhttp://en.wikipedia.org/wiki/Symbianhttp://en.wikipedia.org/wiki/Windows_Mobilehttp://en.wikipedia.org/wiki/Windows_Mobilehttp://en.wikipedia.org/wiki/Steve_Perlmanhttp://en.wikipedia.org/wiki/Googlehttp://en.wikipedia.org/wiki/Linux_kernelhttp://en.wikipedia.org/wiki/Mobile_network_operator
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deep interactivity P and adds powerful new ways of communicating and sharing.
+efined evolved UI focused on bringing the power of "ndroid to the surface
"ndroid 2.8 makes common actions more visible and lets users navigate with
simple intuitive gestures. +efined animations and feedback throughout the system
make interactions engaging and interesting. "n entirely new typeface optimi>ed for
high%resolution screens improves readability and brings a polished modern feel to
the user interface. ,irtual buttons in the System 6ar let users navigate instantly to
6ack =ome and +ecent "pps.
'< 7.':"ndroid 2.A builds on the performance improvements already included in
Belly 6ean % sync timing triple buffering reduced touch latency #ations that make
"ndroid even faster. Gor a graphics performance boost the hardware%accelerated
1& renderer now optimi>es the stream of drawing commands transforming it into a
more efficient
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>+"' and other optimi>ations help manage memory. Jew configuration options
let *$'s tune out%of%memory levels for processes set graphics cache si>es
control memory reclaim and more. In "ndroid itself changes across the system
improve memory management and reduce memory footprint. #ore system
processes are trimmed to use less heap and they now more aggressively protect
system memory from apps consuming large amounts of +"'. hen multiple
services start at once P such as when network connectivity changes P "ndroid
now launches the services serially in small groups to avoid peak memory
demands.
8< 8.>:
"ndroid @.8 provides a faster smoother and more powerful computing
e9perience. "ndroid now runs e9clusively on the new "+T runtime built from the
ground up to support a mi9 of ahead%of%time ("*T) just%in%time (BIT) and
interpreted code. ItHs supported on "+' 9;: and 'Ie performance for foreground uses.
:) 8.1:
Duick Settings panel is smarter with animations to indicate when settings are
being changed and /uick drop%downs for switching i%Gi or 6luetooth connections.
&evice
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thief can factory%reset the device but it will still remain locked unless your oogle
account login is entered
Sound profiles are made clearer with specific times displayed if you are allowing
only
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" markup language is used to provide information about a document.
Tags are added to the document to provide the e9tra information.
=T'5 tags tell a browser how to display the document.
C'5 tags give a reader some idea what some of the data means.
C'5 documents are used to transfer data from one place to another often over
the Internet.
C'5 subsets are designed for particular applications.
*ne is +SS (+ich Site Summary or +eally Simple Syndication). It is used to
send breaking news bulletins from one web site to another.
" number of fields have their own subsets. These include chemistry
mathematics and books publishing.
'ost of these subsets are registered with the A#onsortium and are available
for anyoneHs use.
$9tensible 'arkup 5anguage (C'5) is a markup language that defines a set of
rules for encoding documents in a format which is both human%readable and machine%
readable. It is defined by the A#0s C'5 7.8 Specification and by several other
related specifications all of which are free open standards. The design goals of C'5
emphasi>e simplicity generality and usability across the Internet. It is a te9tual dataformat with strong support via Unicode for different human languages. "lthough the
design of C'5 focuses on documents it is widely used for the representation of
arbitrary data structures such as those used in web services.Several schema systems
e9ist to aid in the definition of C'5%based languages while many application
programming interfaces ("
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#+va*ta3es o %$
C'5 is te9t (Unicode)
o 6ased .Takes up less space.
o #an be transmitted efficiently.
*ne C'5 document can be displayed differently in different media.
o =tml video #& &,&.
o Kou only have to change the C'5 document in order to change all the
rest.
Eamp0e o a* %$ Docume*t
F9ml version7.8-L
addressL
nameL"lice 5eenameL
emailLaleeVaol.comemailL
phoneL171%A2:%71A2phoneL
birthdayL7W;@%8A%11birthdayL
addressL
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Ae2 termi*o0o32
The material in this section is based on the C'5 Specification. This is not an
e9haustive list of all the constructs that appear in C'5R it provides an introduction to
the key constructs most often encountered in day%to%day use.
;U*ico+e< character
6y definition an C'5 document is a string of characters. "lmost every legal
Unicode character may appear in an C'5 document.
Processor a*+ app0icatio*
The processor analy>es the markup and passes structured information to an
application. The specification places re/uirements on what an C'5 processor must
do and not do but the application is outside its scope. The processor (as the
specification calls it) is often referred to collo/uially as an C'5 parser.
arup a*+ co*te*t
The characters making up an C'5 document are divided into markup and
content which may be distinguished by the application of simple syntactic rules.
enerally strings that constitute markup either begin with the character and end
with a L or they begin with the character ! and end with a R. Strings of characters that
are not markup are content. =owever in a #&"T" section the delimiters X
Y#&"T"Y and ZZL are classified as markup while the te9t between them is classified as
content. In addition whitespace before and after the outermost element is classified as
markup.
Ta3
" markup construct that begins with and ends with L. Tags come in three
flavorsE
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http://en.wikipedia.org/wiki/Unicodehttp://en.wikipedia.org/wiki/CDATAhttp://en.wikipedia.org/wiki/Unicodehttp://en.wikipedia.org/wiki/CDATA
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• start%tagsR for e9ampleE sectionL
• end%tagsR for e9ampleE sectionL
• empty%element tagsR for e9ampleE line%break L
E0eme*t
" logical document component which either begins with a start%tag and ends
with a matching end%tag or consists only of an empty%element tag. The characters
between the start% and end%tags if any are the element0s content and may contain
markup including other elements which are called child elements. "n e9ample of anelement is reetingL=ello world.reetingL. "nother is line%break L.
#ttri6ute
" markup construct consisting of a namevalue pair that e9ists within a start%
tag or empty%element tag. In the e9ample (below) the element img has two attributes
src and altE
imgsrcMmadonna.jpgMalt0Goligno 'adonna by +aphael0L
"nother e9ample would be
stepnumberMAML#onnect " to 6.stepL
here the name of the attribute is MnumberM and the value is MAM.
"n C'5 attribute can only have a single value and each attribute can appear
at most once on each element. In the common situation where a list of multiple values
is desired this must be done by encoding the list into a well%formed C'5 attributeYnote
7Z with some format beyond what C'5 defines itself. Usually this is either a comma
or semi%colon delimited list or if the individual values are known not to contain
spaces Ynote 1Z a space%delimited list can be used.
divclassMinner greeting%bo9ML=elloXdivL
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http://en.wikipedia.org/wiki/XML#cite_note-10http://en.wikipedia.org/wiki/XML#cite_note-10http://en.wikipedia.org/wiki/XML#cite_note-11http://en.wikipedia.org/wiki/XML#cite_note-10http://en.wikipedia.org/wiki/XML#cite_note-10http://en.wikipedia.org/wiki/XML#cite_note-11
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here the attribute MclassM has both the value Minner greeting%bo9M and also indicates
the two #SS class names MinnerM and Mgreeting%bo9M.
%$ +ec0aratio*
C'5 documents may begin by declaring some information about themselves
as in the following e9ampleE
F9mlversionM7.8MencodingMUTG%;MFL
'.!.! /#CA END
"ndroid provides several ways to store user and app data. SD5ite is one way
of storing user data. SD5ite is a very light weight database which comes with "ndroid
*S.
SD5ite is a relational database management system contained in
a # programming library. In to many other database management systems SD5ite is
not a client server database engine. +ather it is embedded into the end program.
SD5ite is "#I&%compliant and implements most of the SD5 standard using a
dynamically and weakly typed SD5 synta9 that does not guarantee the domain
integrity.
SD5ite is a popular choice as embedded database software for localclient
storage in application software such as web browsers. It is arguably the most widely
deployed database engine as it is used today by several widespread
CMCS, YTL (2015-16) 22
http://en.wikipedia.org/wiki/CSShttps://en.wikipedia.org/wiki/Relational_database_management_systemhttps://en.wikipedia.org/wiki/Library_(computer_science)https://en.wikipedia.org/wiki/Client%E2%80%93serverhttps://en.wikipedia.org/wiki/Atomicity,_consistency,_isolation,_durabilityhttps://en.wikipedia.org/wiki/SQLhttps://en.wikipedia.org/wiki/SQLhttps://en.wikipedia.org/wiki/SQLhttps://en.wikipedia.org/wiki/Data_typehttps://en.wikipedia.org/wiki/Syntaxhttps://en.wikipedia.org/wiki/Domain_integrityhttps://en.wikipedia.org/wiki/Domain_integrityhttps://en.wikipedia.org/wiki/Embedded_databasehttps://en.wikipedia.org/wiki/Application_softwarehttps://en.wikipedia.org/wiki/Web_browserhttps://en.wikipedia.org/wiki/Database_enginehttp://en.wikipedia.org/wiki/CSShttps://en.wikipedia.org/wiki/Relational_database_management_systemhttps://en.wikipedia.org/wiki/Library_(computer_science)https://en.wikipedia.org/wiki/Client%E2%80%93serverhttps://en.wikipedia.org/wiki/Atomicity,_consistency,_isolation,_durabilityhttps://en.wikipedia.org/wiki/SQLhttps://en.wikipedia.org/wiki/Data_typehttps://en.wikipedia.org/wiki/Syntaxhttps://en.wikipedia.org/wiki/Domain_integrityhttps://en.wikipedia.org/wiki/Domain_integrityhttps://en.wikipedia.org/wiki/Embedded_databasehttps://en.wikipedia.org/wiki/Application_softwarehttps://en.wikipedia.org/wiki/Web_browserhttps://en.wikipedia.org/wiki/Database_engine
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browsers operating systems and embedded systems among others. SD5ite
has bindings to many programming languages.
Chapter 7
PRO"ECT DESI&NIN&
7.1 Co*tet $eve0 Dia3ram
5ogin
#reate "ccount
CMCS, YTL (2015-16) 23
User
et
Information
https://en.wikipedia.org/wiki/Operating_systemhttps://en.wikipedia.org/wiki/Operating_systemhttps://en.wikipedia.org/wiki/Operating_systemhttps://en.wikipedia.org/wiki/Embedded_systemhttps://en.wikipedia.org/wiki/Embedded_systemhttps://en.wikipedia.org/wiki/Embedded_systemhttps://en.wikipedia.org/wiki/Language_bindinghttps://en.wikipedia.org/wiki/Operating_systemhttps://en.wikipedia.org/wiki/Embedded_systemhttps://en.wikipedia.org/wiki/Language_binding
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"i#4$1$1+Cotet Leve ./i#r/m
7.! C$#SS DI#&R#
US$+
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LOGIN
SELECT
CITY
SELECT
STATE
SELECT
COMPAN
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"i#4$2$1+C/ss .i/#r/m
7.' DFD
CMCS, YTL (2015-16) 25
GET INFORMATION
END
Start
Main Activity
Search
Detail
Login Main
Screen
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"i#4$3$1+Customer Service ./t/ "o .i/#r/m
7.7.Data6ase Desi3*
$o3i* Ta60e
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Exit
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"i# 4$4$1 Lo#i T/e
7.8 Scree*s
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$o3i* Form
"i#4$4$1 Lo#i "orm
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Create #ccou*t
"i#4$4$2 e#istr/tio "orm
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Home Pa3e
"i#4$4$3 ome/#e "orm
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Cate3or2B StateB Cit2 se0ectio* Form
"i#4$4$4 C/te#or, St/te, Cit Seectio "orm
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Detai0s Form
"i#4$4$5 Com/ .et/i "orm
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Chapter 8
o+u0e Descriptio*
8.1 Form Descriptio*
1. $o3i* Form:4 This form will be the first window that will be displayed
whenever the software gets started .the form help to provide the users name
password. In this form user can login if heshe is already registered.
!. Re3istratio* Form:4
In this form user can create hisher account by adding Jame
#ontact Jumber $%mail "ddress and
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This form gives the Information about that #ategory that
actually user wants to locking for. This contains Jame of that category contact
number $%mail address "ddress and &etails.
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Chapter 5
FUTURE SCOPE #ND DUR#TION
5.1 FUTURE SCOPE
ith the help of this project customers will get re/uired
services and support. Therefore it will reduce time and efforts of customer. This
project will provide search services where customer can search for particular
company information and will get satisfied results instantly which save their precious
time.
5.! $imitatio*s:
This application can be run on only android.
This is not online so user can get details offline.
This application is compatible for 1.A.: (ingerbread) to 5atest.
This is the mobile application so only run on the mobile.
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Chapter ?
CONC$USION
ith the help of this project customers will get re/uired services and support.
Therefore it will reduce time and efforts of customer. This project will provide search
services where customer can search for particular company information and will get
satisfied results instantly which saves their precious time .
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Chapter
REFERENCE #ND /I/$IO&R#PHY
.1 /i60io3raph2:
6ookE "ndroid "pp &evelopment for &ummies
o "uthorE 'ichael 6urton
6ookE 6lack 6ook "ndroid "pplication &evelopment (with ?it?at Support)o "uthorE
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