custom publisher to content agency

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The New Custom Publisher Joe Pulizzi Founder, Junta42 Co-Author, Get Content Get Customers

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Post on 07-May-2015

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Presentation on the evolution of the custom publisher, moving from a core of print publishing, to a all-purpose content agency with specialization on listening and content marketing.

TRANSCRIPT

Page 1: Custom Publisher to Content Agency

The New Custom Publisher

Joe PulizziFounder, Junta42Co-Author, Get Content Get Customers

Page 2: Custom Publisher to Content Agency

Who’s Joe Pulizzi? (@juntajoe)

• Speaker, blogger, evangelist for content marketing.

• Founder Junta42

• Co-author of Get Content Get Customers

(McGraw-Hill)

Page 3: Custom Publisher to Content Agency

What’s Junta42?

• Vendor-finding service for brands in need of content help.

• Over 200 projects in last year.

Page 4: Custom Publisher to Content Agency

Outsourcing Options – 1999

Corporate Editorial Content

Internal Resources

Random Marketing Services/Freelancers

Custom Publisher

Page 5: Custom Publisher to Content Agency

The Perfect Storm of Content

Search Engine Optimization

LeadGeneration

Social Media

Page 6: Custom Publisher to Content Agency

The Fight for Content

Page 7: Custom Publisher to Content Agency

Interactive Services

Web Content Strategy

Social Media

Search Engine

Optimization

Direct Marketing

Public Relations

Traditional Media

Advertising Agencies

Custom Publishers

Content

Page 8: Custom Publisher to Content Agency

2009 – A Custom Publisher Search

Fortune 1000 Brand

(Content Audit/Strategy, Print/WebProgram, Traditional/Social Distribution)

• Custom Publisher• Online Direct Marketing Agency• Media Company with Custom Division• Web Content Strategy Organization• SEO/Social Media Services Company

Page 9: Custom Publisher to Content Agency

Custom Publishing – Old Model

• Create glossy custom magazine

• Mail magazine to targeted list of customers, or ship to distribution spots (retail)

• Upload content (after it’s complete) to magazine website – or create digital replica version – or create pdf version to post on website

• Repeat process every three monthsMeasure through Surveys

Page 10: Custom Publisher to Content Agency

Search EngineOptimization

Video / Webinars / Webcasts

Sharable / Gated

Content

Social Media / Blogs Apps /

Branded Software

Mobile

Listening /Reputation

Management

Online Analytics / Measuring

Web Content Strategy

Targeted Print/In-Person

ContentMarketing

Page 11: Custom Publisher to Content Agency

How Did We Make Buying Decisions 15 Years Ago?

Page 12: Custom Publisher to Content Agency

Traditional Marketing

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Traditional Marketing Challenges

800-555-1234AnnoyingSalesperson

Page 14: Custom Publisher to Content Agency

How Do We Make Buying Decisions Today?

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Buying Decisions Today

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Looking to Solve Problems

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Forrester Research

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Your Customer

Page 20: Custom Publisher to Content Agency

Putting on the Publishing Hat

Page 21: Custom Publisher to Content Agency

Warning!

• Programs

• Products

• Services

• Company Promotions/Changes

• Investor Updates

We Like to Talk about Ourselves

Page 22: Custom Publisher to Content Agency

How Most of Your Content is Developed

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Who Cares?

Page 25: Custom Publisher to Content Agency

Forrester Research

They are not looking for you…

Page 26: Custom Publisher to Content Agency

Most Corporate Publishing

Page 27: Custom Publisher to Content Agency

Your Real Competitors

Page 28: Custom Publisher to Content Agency

Everyone is a Publisher Today• Like it or not, everyone is a publisher, and you

need to understand what that means.

• Look at your marketing activities…starting to feel a lot more like publishing.

Magazines

Newsletters

Page 29: Custom Publisher to Content Agency

The Publisher Mindset

Organizations are just now beginning to understand that, along with the products and services that they offer, one of their core

products is Information.

If not the most important one…

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Just 30% of Budgets Go to Content

Telling the Story

Renting the Message

Page 33: Custom Publisher to Content Agency

Still trying to interrupt…

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Look at me…

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The Dark Side of Content

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What Content Marketing is all about…

Deliver valuable, relevant and compelling content to your

customers on a consistent basis.

…to maintain or change a behavior.

Page 37: Custom Publisher to Content Agency

What Content Marketing is all about…

Deliver valuable, relevant and compelling content to your

customers on a consistent basis.

Content Marketing

Custom Publishing

Branded ContentContent Strategy

Customer Media Information Marketing

Custom Media

Page 38: Custom Publisher to Content Agency

Willitblend.com

Page 39: Custom Publisher to Content Agency

In order to make impact here…

Page 40: Custom Publisher to Content Agency

We need to tell compelling stories…

A Blog

White Paper Series

eBooks    

Case Studies

Print Custom Magazine

Custom Event

Online Quizzes

Digital Magazines

Community Forums

eNewsletters

Twitter Channel

eZines

Podcasts

Audio Books

Vodcasts

Video Portals 

A Print Book

SlideShare Channel

Webcasts/Webinars

Virtual Trade Shows

Page 41: Custom Publisher to Content Agency

Bought by Adobe for $2B

Small Startup

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Hubspot’s Content Factory

Blog

Podcast

Videos

Photos

Presentations

eBooks

News Releases

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Create More Highways w/Content

• SEO (people link to great content)

– More Visitors

– More Google Juice

• Social Media (people share great content)

– Word-of-Mouse

– Develop Real Relationships

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Content Makes You Interesting

Page 53: Custom Publisher to Content Agency

Case Study: Video

Two videos with over 30,000 views

One attracted 43 blog articles in 2 weeks

Page 54: Custom Publisher to Content Agency

Case Study: Blog

• Top 3 source of leads

• 7-10% visit company website

• 10-20% lead conversion rate

Page 55: Custom Publisher to Content Agency

Blog Content Measurement

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The Ultimate Measurement

Visitors Leads Customers

SEO 5,289 754 12

Social Media 834 72 3

YouTube 511 28 1

Visitors from Social Media

Page 57: Custom Publisher to Content Agency

Case Study: The Free Web App

Page 58: Custom Publisher to Content Agency

Your Ideas Spread!

The trusted expert resource everywhere your customers are!

Social Media does not work without a Content Strategy

Page 59: Custom Publisher to Content Agency

Search EngineOptimization

Video / Webinars / Webcasts

Sharable / Gated Content

Social Media / Blogs Apps /

Branded Software

Mobile

Listening /Reputation

Management

Online Analytics / Measuring

Web Content Strategy

Targeted Print / In-Person

ContentMarketing

Page 60: Custom Publisher to Content Agency

Thank You!

Joe [email protected](216) 941-5842Site: www.junta42.comAbout Joe: www.joepulizzi.comBlog: blog.junta42.comBook Site: www.getcontentgetcustomers.com

Ways to Connect:LinkedIn: Joe PulizziFacebook: juntajoeTwitter: juntajoe