Marcio Monti

Brasil São Paulo – SPCel: 55(11) 97160 0108Home : 55(11) 2225 2946 e-mail: marciomontti@gmail.com

Others Education_____________________________________________________________________________Economics - Universidade Sao Paulo USP

Politecnico di Milano - Costs 1994 – 1994

PMI – Project Managemtent 2002 – 2004

MBA University of Mia - Applied Regression Analysis and Forecasting & Services Marketing –

2014

Languages

LanguagesEnglish Italian

Spanish

Level

objective__________________________________________________________________________

Commercial Manager

Qualifications

________________________________________________________________________

Professional career developed in national and multinational company, with operations in several

areas and positions as a commercial Director, Manager processes and revenue in sales.

organizational knowledge trajectory directed by the ability to develop and implement Planning

Strategic, Revenue Department of Management, Customer Service, Reservation booking trends

Analysis of data understanding and preparation of necessary tactical pricing actions to ensure

maximum revenue for each output; monitoring competitors, develop processes to improve

revenue management functions, analyze dynamic reserves and historical relative to inventory,

FIT and GRP, develop strategic plans and targets for sales teams and Travel Agencies and major

partners, Management Call Center Brazil / Mexico / Argentina / Guatemala, as well as operating

costs as Commission / Card Credit / Fuel Formulate pricing model to arrive at a truly

representative pricing structure for the various products offered by the brand empresa.Reúnir

budget data, cost accounting and market research to simulate price movements and seasonal

price fluctuations.

Professional Trajectory ______________________________________________________________________________

Diretor Sales OPS / Revenue Manager January 2009 - Present (7 years 7 months)

Royal Caribbean International and Operations Brazil & Mexico Manager - Revenue Management March 2009 - Present (7 years 7 months)

Costa Crociere S.p.A. Revenue Manager at Costa Crociere – South American June 2002 - March 2009 (6 years 10 months)

TAM & LAN Airlines

Revenue / Price at TAM Airlines/AviationMarch 1998 - June 2002 (4 years 4 months)

Pricing Manager at LAN AirlinesMarch 1994 - February 1998 (4 years)

Additional projects____________________________________________________________________________

Acquisitions Ladeco in 1995 (Lan Chile)

TAM Implementing Revenue Management 1998 – AIRMAX and KPIS

Costa Cruises Implementing Revenue Management and Sales 2002

P&P - Price and Promotion – New system prices Royal Caribbean Cruises LTD - 2010

Revenue Analitics - Royal Caribbean Cruises LTD 2011

Horazion – Integration all System Royal Caribbean Cruises LTD 2012

Eden Project - Guatemala Call Centers September 2013

Project leader for the Brazilian & Mexico market, map all processes, Reservations, Costumer

Service, Groups Courses and Sales Process

______________________________________________________________________

Awards

Circle of Excellence ROYAL CARIBBEAN Mar 2010 e 2014 - Recognition of good performance.

2009

The awards acknowledge superior accomplishments That have lasting impact, Demonstrates the Highest level of professionalism and Deliver exceptional results.

2014Has conduced the AGILE project implementation for Brazil in early 2014, transferring the call center from Brazil to Xerox Guatemala. The implementation was such a success for Brazil that he ended up being promoted and taking ownership for Mexico that needed to improve the results . In 6 months, Marcio turned the Mexico results around as well, leveraging the results to one of the best globally. In the past months, Marcio has implemented successful initiatives for Brazil and Mexico that turned out to be implemented globally and his level of engagement to this project has been recognized internationally.

Top Skills

Revenue Analysis17%

Sales Management15%

Pricing14%

Yield Management13%

Cruises9%

Management7%

Tourism7%

Revenue Forecasting7%

E-commerce5%

Forecasting5%

Top Skills