cultivating vips with data

22
Sponsored by: A Service Of: Culivating VIPs with Data Jennifer Darrouzet April 10, 2012

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Learn a repeatable method for getting purposeful & personal with VIP donors & prospects - informed by the data you work so hard to collect.

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Page 1: Cultivating VIPs With Data

Sponsored by:A Service

Of:

Culivating VIPs with Data

Jennifer Darrouzet

April 10, 2012

Page 2: Cultivating VIPs With Data

Sponsored by:A Service

Of:

Protecting and Preserving the

Institutional Memories of

Nonprofits Since 1993

www.cjwconsulting.com

(866) 598-0430

[email protected]

Page 3: Cultivating VIPs With Data

Sponsored by:A Service

Of:

Affordable collaborative data

management in the cloud.

Page 4: Cultivating VIPs With Data

Sponsored by:A Service

Of:

Today’s Speaker

Jennifer DarrouzetCommon Ground Product Development,

Convio

Hosting:

Cheri J Weissman, CJW Consulting & Services, Inc.Assisting with chat questions: April Hunt, Nonprofit Webinars

Page 5: Cultivating VIPs With Data

5©2012 Convio, Inc. | Page

Cultivating VIPs

with Data

A repeatable method for getting

purposeful & personal with VIP

donors & prospects

Page 6: Cultivating VIPs With Data

6©2012 Convio, Inc. | Page

Presenters

Jennifer DarrouzetSr. Strategist

Common Ground CRM from Convio

Cheri WeissmanFounder/Owner

CJW Consulting & Services, Inc.

Page 7: Cultivating VIPs With Data

7©2012 Convio, Inc. | Page

Recognition/Cultivation

Step

Timeline

$1

-

$249

$250

-

$499

$500

-

$999

$1,000

and up

Action

Thank You Letter, Signed by ED

with Tax Info (On Letterhead)

Within 24 hours X X XX

Print Letter for ED

to Sign

Handwritten Thank You Note with

Pet Photo

48 hours X X X X Provide Card

Phone Call from ED or

Development Director

48 hours X

X X Provide Number

Note from Furry Friends Board

Chair

2 weeks X X Send Board Chair

Info, Card

Call from Furry Friends Board

Member

Within 2 weeks X Provide Number

Mission Moment: Invitation to

Tour Shelter, Mobile Spay/Neuter

Clinic, etc.

As Appropriate Today’s

focus

Send Invite

Note from Volunteer Shelter

Worker, Veterinarian, Adopter,

etc

2 months X

Identify, Give

Stationery

Holiday Cards Send in

November

Every Year

X X X XPut Together

Mailing List

Donor Listing in “The Scoop”

Annual Report

Annual X X X X

Invite to “Wag and Purr”

Donor Appreciation Event

Annual X X X X Plan, Organize

Page 8: Cultivating VIPs With Data

8©2012 Convio, Inc. | Page

Concept: High-Value Volunteering

Page 9: Cultivating VIPs With Data

9©2012 Convio, Inc. | Page

• Chat in your org’s name and mission

• 2 groups will get creative concepts on this call

• Submit your org now!

Page 10: Cultivating VIPs With Data

10©2012 Convio, Inc. | Page

Get theGuide

Page 11: Cultivating VIPs With Data

11©2012 Convio, Inc. | Page

Strategic planning: data says “who”

• Who?

Donors

Page 12: Cultivating VIPs With Data

12©2012 Convio, Inc. | Page

• Who else??

Donors

Prospects

Strategic planning: data says “who”

Page 13: Cultivating VIPs With Data

13©2012 Convio, Inc. | Page

• Why?

Strategic planning: data says “why”

Page 14: Cultivating VIPs With Data

14©2012 Convio, Inc. | Page

• What?

• Review profiles for PATTERNS of skills & expertise

• Similar employers, industries, hobbies, etc.

Strategic planning: data says “what”

Page 15: Cultivating VIPs With Data

15©2012 Convio, Inc. | Page

• What?

Strategic planning: data says “what”

Page 16: Cultivating VIPs With Data

16©2012 Convio, Inc. | Page

• What?

Strategic planning: data says “what”

Page 17: Cultivating VIPs With Data

17©2012 Convio, Inc. | Page

• Tailored to concept & audience

• Do you have their home addresses?

• Do you have their work addresses?

• Do you track times they are available to volunteer?

Strategic planning: “where” & “when”

Page 18: Cultivating VIPs With Data

18©2012 Convio, Inc. | Page

Technology can help

The “How”

Page 19: Cultivating VIPs With Data

19©2012 Convio, Inc. | Page

• Let’s hear some “on-the-fly” creative concepts!

Page 20: Cultivating VIPs With Data

20©2012 Convio, Inc. | Page

Thank you!

Learn more

• Reach out: [email protected] or 1.888.528.9501

• Or visit on your own time: www.commongroundcrm.com

• Browse the “See How It Works” video library (3-10 minute previews)

Page 21: Cultivating VIPs With Data

Sponsored by:A Service

Of:

Upcoming Tech Tuesday Webinars

Dates Topic

4/17 CRM Software for Nonprofits

4/24 Increasing Productivity With Google Apps & Gmail Tools

Register at NonprofitWebinars.com

Page 22: Cultivating VIPs With Data

Sponsored by:A Service

Of:

Thank you!

Please complete the post event surveythat will show up as you leave the webinar.

You will be receiving an email with links

to the materials shortly after the webinar.