CSSRCSSR

Career Success Standards Career Success Standards RatingRating

What are the Characteristics of a Five Star What are the Characteristics of a Five Star Resort?Resort?

* Professionalism of its staff: The people who run the Professionalism of its staff: The people who run the resort and work there.resort and work there.

* QUALITY QUALITY of the of the ACCOMADATIONSACCOMADATIONS and and OTHER FACILITIES OTHER FACILITIES at the hotel. at the hotel. NO PACIFYING NO PACIFYING - - PACIFERS ARE FOR BABIES PACIFERS ARE FOR BABIES

* The The FOODFOOD is also a major part of the vacation is also a major part of the vacation experience.experience.

* All agree--a resort that has a All agree--a resort that has a A SENSE OF PLACE A SENSE OF PLACE (BELONGING) (BELONGING) reflects the reflects the CULTURE CULTURE where it is located, where it is located, is of utmost importance.is of utmost importance.

http://www.luxist.com/2010/01/12/what-are-the-http://www.luxist.com/2010/01/12/what-are-the-characteristics-of-a-five-star-resort/characteristics-of-a-five-star-resort/

OverviewOverview

Description of what the CSSR Description of what the CSSR System is and what it entails.System is and what it entails.

The problems that surface when we The problems that surface when we misuse the system.misuse the system.

The solutions to resolve the The solutions to resolve the problems that surface from problems that surface from misuse of the system.misuse of the system.

 

Superheroes turn into villains (bad Superheroes turn into villains (bad character) when they misuse their character) when they misuse their

POWERSPOWERS!

What is the CSSR system? What is the CSSR system? Career Success Standards Rating SystemCareer Success Standards Rating SystemStudent Employability Rating SystemStudent Employability Rating SystemWeekly Evaluation System ranging from 1-5Weekly Evaluation System ranging from 1-5Qualitative Rating System (NOT QUANTITAVEQualitative Rating System (NOT QUANTITAVE)

Performance ExpectationsPerformance Expectations

1 = Consistently does not meet performance1 = Consistently does not meet performance expectations expectations 2 = Frequently does not meet performance2 = Frequently does not meet performance

expectationsexpectations3 = Meets performance expectations3 = Meets performance expectations4 = Frequently exceeds performance 4 = Frequently exceeds performance

expectationsexpectations5 = Consistently exceeds performance5 = Consistently exceeds performance

expectationsexpectations

POP QUIZPOP QUIZ

POP QUIZ – WCPIIMCIPOP QUIZ – WCPIIMCI

MEETS EXPECTATION = ? (BASIC MEETS EXPECTATION = ? (BASIC EMPLOYABILITY)EMPLOYABILITY)

UNSATISFACTORY = ?UNSATISFACTORY = ?

OUTSTANDING = ?OUTSTANDING = ?

NEEDS IMPROVEMENT= ?NEEDS IMPROVEMENT= ?

EXCEEDS EXPECTATION = ?EXCEEDS EXPECTATION = ? 

ScoresScores

Representative of behavior & effortRepresentative of behavior & effortReflective of Reflective of OUR OUR effectiveness or effectiveness or

lack thereoflack thereofTools to promote improvement, not Tools to promote improvement, not

punishmentpunishment

WE CANNOT AFFORD TO IDENTIFY A WE CANNOT AFFORD TO IDENTIFY A BEHAVIOR PROBLEM, AND NOT SUPPLY BEHAVIOR PROBLEM, AND NOT SUPPLY A SOLUTION TO THE PROBLEMA SOLUTION TO THE PROBLEM

1 + 1 = ?1 + 1 = ?

We can We can ALL ALL easily solve this problem easily solve this problem because we ALREADY LEARNED THIS because we ALREADY LEARNED THIS LESSONLESSON

In some circumstances we must In some circumstances we must provide provide OUROUR students with the solution students with the solution through through OUROUR WORDSWORDS and and ACTIONSACTIONS

Provide ANSWERS to the trials and Provide ANSWERS to the trials and teststests

If we do not , we set an If we do not , we set an UNREALISTIC UNREALISTIC performance expectation on the centerperformance expectation on the center

Does your boss clearly state her/his Does your boss clearly state her/his expectations for you?expectations for you?

ProblemsProblemsBehavior patterns are not identities, they Behavior patterns are not identities, they

are are personalitiespersonalities

Scoring behavior as a “2” for one incidentScoring behavior as a “2” for one incidentPromoting punishment , not improvementPromoting punishment , not improvement

If we warn a student SEVERAL times, then If we warn a student SEVERAL times, then these are incidents that lead up to the “2”these are incidents that lead up to the “2”

SolutionsSolutionsConcise communicationConcise communicationUS: US: WEWE are going to score you according to THE are going to score you according to THEbehavior and effort displayed. You gave yourselfbehavior and effort displayed. You gave yourselfthis score. Do you understand what we’re saying this score. Do you understand what we’re saying

totoyou?you?

Students: Yes.Students: Yes.

US: Ok, here’s how you can improve your scoreUS: Ok, here’s how you can improve your scorefor this week (NOT DAY).for this week (NOT DAY).

Alternative Solutions – P&SAlternative Solutions – P&S

Personal Growth & Development (Ms. Personal Growth & Development (Ms. Brown)Brown)

Anger Management (Ms. Fox)Anger Management (Ms. Fox)Mental Consultation (Ms. DePratt)Mental Consultation (Ms. DePratt)Healthy Relationships (Mr. Cage)Healthy Relationships (Mr. Cage)Guardian Angels (Ms. Grangent)Guardian Angels (Ms. Grangent)LGBT (Ms. Grangent)LGBT (Ms. Grangent)Men’s Group (Mr. Conner & Mr. Cage)Men’s Group (Mr. Conner & Mr. Cage)Prayer – Everyday By EveryonePrayer – Everyday By Everyone