cscx310-510 study guide

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Lexmark

CS310 CS410 CS510 andCX310 CX410 CX510

Color Product Study Guide


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Lexmark CS310/CS410/CS510/CX310/CX410/CX510 Color Product Study Guide Rev 1.4

For Training Purposes Only 10/31/2012

Edition: October 2012 Revision: 1.4

The following paragraph does not apply to any country where such provisions are inconsistent with locallaw: LEXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION “AS IS” WITHOUTWARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore,this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodicallymade to the information herein; these changes will be incorporated in later editions. Improvements orchanges in the products or the programs described may be made at any time.

Comments may be addressed to Lexmark International, Inc., Services Training/008-2, 740 West NewCircle Road, Lexington, Kentucky 40550, U.S.A or e-mail at [email protected]. Lexmark may use

or distribute any of the information you supply in any way it believes appropriate without incurring anyobligation to you.

References in this publication to products, programs, or services do not imply that the manufacturerintends to make these available in all countries in which it operates. Any reference to a product, program,or service is not intended to state or imply that only that product, program, or service may be used. Anyfunctionally equivalent product, program, or service that does not infringe any existing intellectual propertyright may be used instead. Evaluation and verification of operation in conjunction with other products,programs, or services, except those expressly designated by the manufacturer, are the user’sresponsibility.

Lexmark, Lexmark with diamond design, and MarkNet are trademarks of Lexmark International, Inc.,registered in the United States and/or other countries.

PCL® is a registered trademark of the Hewlett-Packard Company.

All other trademarks are the property of their respective owners.

© 2012 Lexmark International, Inc. All rights reserved.

UNITED STATES GOVERNMENT RIGHTSThis software and any accompanying documentation provided under this agreement are commercialcomputer software and documentation developed exclusively at private expense.


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Table of ContentsLASER PRINTER NAMING CONVENTION ................................................................... 1

TLI, TYPE AND SERIAL NUMBER LOCATION ............................................................ 2

TECHNICAL INFORMATION ......................................................................................... 3

S PECIFICATIONS : CS310/CS410/CS510 .................................................................................................. 3

Print Speed: CS310/CS410/CS510 ................................................................................................. 4

Duty Cycle: CS310/CS410/CS510 ................................................................................................... 4

Wireless Option: CS310/CS410/CS510........................................................................................... 5

MEDIA OPTIONS : CS310/CS410/CS510 .................................................................................................. 6

Media Sources and Capacities: CS310/CS410/CS510 ................................................................... 7

S PECIFICATIONS : CX310/CX410/CX510 .................................................................................................. 8

Print Speed: CX310/CX410/CX510 ................................................................................................. 9

Duty Cycle: CX310/CX410/CX510 ................................................................................................... 9

Wireless Option: CX310/CX410/CX510......................................................................................... 10

Fax Specifications: CX410/CX510 ................................................................................................. 11

Scanner Specifications: CX310/CX410/CX510 ............................................................................. 12

ADF Scan Speed: CX310/CX410/CX510 ........................... ................. .................. ................. ....... 12

Copy Speed: CX310/CX410/CX510 .............................................................................................. 13

MEDIA OPTIONS : CX310/CX410/CX510 ................................................................................................ 14

Media Sources and Capacities: CX310/CX410CX510 .................................................................. 15

THEORY OF OPERATION ........................................................................................... 16

ELECTROPHOTOGRAPHIC P ROCESS ........................................................................................................ 16

Charge............................................................................................................................................ 17

Expose ........................................................................................................................................... 18

Develop .......................................................................................................................................... 19

1 st Transfer ..................................................................................................................................... 20

2nd

Transfer .................................................................................................................................... 21 Fuse ............................................................................................................................................... 22

Clean/Erase ................................................................................................................................... 23

EP Process Key Components ........................................................................................................ 24

P APER TRANSPORT S YSTEM ................................................................................................................... 26

Paper Transport System Key Components: CS310/CS410/CS510 .............................................. 27

Print Engine Paper Path: CS310/CS410/CS510 ........................................................................... 29


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Paper Jam Locations: CS310/CS410/CS510 ................................................................................ 30

Paper Transport System Key Components: CX310/CX410/CX510 .............................................. 31

Print Engine Paper Path: CX310/CX410/CX510 ........................................................................... 33

Paper Jam Locations: CX310/CX410/CX510 ................................................................................ 34

SCANNER

S YSTEM

: CX310/CX410/CX510 ............................................................................................. 35

Flatbed Key Components............................................................................................................... 35

ADF Theory of Operation: CX310/CX410/CX510 .................. ................. .................. ................. .... 36

ADF Key Components: CX310 ...................... .................. ................. .................. .................. ......... 37

ADF Paper Path: CX310 .................. ................. .................. ................. .................. ................. ....... 38

ADF Key Components: CX410/CX510 ......................... ................. .................. .................. ............ 39

ADF Paper Path: CX410/CX510 ................. .................. ................. .................. .................. ............ 40

CONTROL PANEL AND MENUS ................................................................................. 41

CS310: 2-L INE APA DISPLAY ................................................................................................................ 41

Buttons and Functions: CS310 ...................................................................................................... 41

Administrative (Customer) Menu: CS310 ..................... ................. .................. ................. ............. 42

Service Menus: CS310 .................................................................................................................. 43

CS410: 2.4” COLOR DISPLAY ................................................................................................................ 45



Service Menus: CS410 .................................................................................................................. 47

CS510: 4.3” COLOR TOUCHSCREEN E TASK ........................................................................................... 49


Home Screen Buttons and Functions: CS510 ............................................................................... 50


Service Menus: CS510 .................................................................................................................. 52

CX310: 2.4” COLOR DISPLAY ................................................................................................................ 54

Buttons and Functions: CX310 ...................................................................................................... 54

Administrative (Customer) Menu: CX310 ..................... ................. .................. ................. ............. 55

Service Menus: CX310 .................................................................................................................. 56

CX410: 4.3” COLOR TOUCH S CREEN E TASK .......................................................................................... 58


Home Screen Buttons and Functions: CX410 ............................................................................... 59


Service Menus: CX410 .................................................................................................................. 61

CX510: 7” COLOR TOUCHSCREEN E TASK .............................................................................................. 63



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Home Screen Buttons and Functions: CX510 ............................................................................... 64


Service Menus: CX510 .................................................................................................................. 67

SUPPLIES .................................................................................................................... 69

S UPPLY ITEMS : CS310/CS410/CS510 ................................................................................................... 69

Toner Cartridges ............................................................................................................................ 69

Photoconductor / Imaging Unit / Developer ................................................................................... 70

Waste Toner Bottle ........................................................................................................................ 71

S UPPLY ITEMS : CX310/CX410/CX510 ................................................................................................... 72

Toner Cartridges ............................................................................................................................ 72

Photoconductor / Imaging Unit / Developer ................................................................................... 73

Waste Toner Bottle ........................................................................................................................ 74

S UPPLY LIFE MESSAGING INFORMATION .................................................................................................. 75

Menus Page ................................................................................................................................... 75

Supplies Status Page ..................................................................................................................... 75

Device Statistics Page ................................................................................................................... 75

Toner Cartridge Life Messaging ................ ................. ................. .................. .................. ............... 76

Imaging Unit Life Messaging .......................................................................................................... 77

Maintenance Kit Life Messaging .................................................................................................... 78

How to Change Supply Life Messaging Settings ........................................................................... 79

Detection of Non-Genuine Supplies ............................................................................................... 81

MAINTENANCE ITEMS .............................................................................................................................. 82

PRINT QUALITY DIAGNOSTIC TIPS .......................................................................... 83

GENERAL TERMINOLOGY ........................................................................................................................ 83

P RINT QUALITY RULES OF THUMB ........................................................................................................... 84

PAPER TRANSPORT DIAGNOSTIC TIPS .................................................................. 85

P APER RULES OF THUMB ........................................................................................................................ 85

COMPLEX PARTS AND PROCEDURES .................................................................... 86

FLATBED S CANNER ASSEMBLY .......................................................................................... 87

ADF ASSEMBLY ..................................................................................................................... 87

TOP COVER ....................................................................................................................... 87

CONTROLLER BOARD ............................................................................................................. 87

CONTROL P ANEL ............................................................................................................................. 91


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P RINTHEAD ............................................................................................................................ 91

TRANSFER MODULE .................................................................................................................... 91

FUSER .................................................................................................................................... 91

TONER DENSITY S ENSOR ............................................................................................................. 91

MIRRORED NVRAM COMPONENTS ......................................................................................................... 92

Controller Board ................. ................. .................. ................. .................. ................. .... 92

Control Panel .................. ................. ................. .................. ................. .................. .................. 92

UICC Card ................ ................. ................. .................. ................. .................. .................. ...... 92

CLEANING THE MFP DOCUMENT GLASS .................................................................................................. 93

ZERO INSERTION FORCE (ZIF) CONNECTORS ........................................................................................... 94

Horizontal Top Contact Connector ................................................................................................. 95

How to Remove a Cable from the Horizontal Top Contact Connector.................................... 95

How to Insert a Cable into the Horizontal Top Contact Connector ......................................... 96 Horizontal Bottom Contact Connector ........................................................................................... 97

How to Remove a Cable from the Horizontal Bottom Contact Connector .............................. 97

How to Insert a Cable into the Horizontal Bottom Contact Connector .................................... 98

Vertical Mount Contact Connector ................................................................................................. 99

How to Remove a Cable from the Vertical Mount Contact Connector .................................... 99

How to Insert a Cable into the Vertical Mount Contact Connector .................. ................. ..... 100

Horizontal Sliding Contact Connector .......................................................................................... 101

How to Remove a Cable from the Horizontal Sliding Contact Connector ............................. 101

Inserting a Cable into the Horizontal Sliding Contact Connector .......................................... 102

Low Insertion Force (LIF) connector ............................................................................................ 103 How to Insert a Cable into the LIF Connector ....................................................................... 103

FIRMWARE AND FUNCTIONALITY CHANGES ....................................................... 104

AUTO REBOOT – ERROR RECOVERY ..................................................................................................... 104

Sample Generic Control Panel Messages after Auto Reboot...................................................... 105

S AFE MODE .......................................................................................................................................... 106

When Should Safe Mode be Enabled? ........................................................................................ 106

Configuration and Management ................................................................................................... 107

Messaging .................................................................................................................................... 107 Print Behavior ............................................................................................................................... 107

RESTORE P OINT ................................................................................................................................... 108

S OFTWARE S OLUTIONS ......................................................................................................................... 109

eSF Based Solutions .................................................................................................................... 109

cSF Based Solutions Support ...................................................................................................... 109


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NAMED COLOR REPLACEMENT .............................................................................................................. 110

S ECURITY AND P RIVACY FUNCTIONALITY ............................................................................................... 119

Security and Privacy Features: CS310/CS410/CS510 and CX310/CX410/CX510 .................... 119

Security and Privacy Features: CS510 and CX510 with a Hard disk .......................................... 120

Security and Privacy Features: CX410/CX510 with Fax Capability ............................................ 121

Security and Privacy Features: CS510 and CX410/CX510 eTask MFPs ................................... 121

NEW P RINTER FUNCTIONS : CS310/CS410/CS510 AND CX310/CX410/CX510 .................................... 122

MAJOR COMPONENT LOCATIONS ......................................................................... 125


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Laser Printer Naming Convention Beginning in the fall of 2012, Lexmark changed the naming convention of its laser printers based on a 5-digit identifier. The chart below outlines what each of these codes mean.

M S 8 1 2 dn

“M” for monochrome laser and “C” for color

“S ” for single function and “X” for multifunction

Class: higher the number, greater level of performance and duty cycle

Gen: changes with each generation of product introduced in that class

Model: identifies the specific model within a class and generation

Suffix Conventionn Networkd Duplexe eTaskh Hard Drivex High Capacity Input Trayf Finisher

m Mailboxt Trayp Hole Punch


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TLI, Type and Serial Number Location To find the TLI, printer Type and Serial number, open Tray 1 and look on the left side of the frame.


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Technical Information Specifications: CS310/CS410/CS510

CS310n, dn CS410n, dn, dtn CS510de, dteProcessor

Speed 800 MHZ Dual Core 800 MHZ Dual Core 800 MHZ Dual Core

Memory

Standard MB 256MB (soldered to board) 512MB

Optional 1GB, 2GBDDR3 X 32 DIMMs 1GB, 2GB DDR3 X 32DIMMs

Max 2.25 GB 2.25 GB 2.25 GB

Optional Hard Drive n/a160 GB or Higher

2.5 Notebook Style HDD,Serial ATA

Optional Flash Memory 256MB eMMC 256MB eMMC 256MB eMMC

Control Panel

2-Line APA Display 2.4” Color Display withNumber Pad

4.3” Color Touch Screenwith Number Pad

eTask

Connectivity

Standard 10/100 EthernetUSB 2.0 High Speed

10/100 EthernetUSB 2.0 High Speed, FrontHost USB 2.0 High Speed

Gigabit EthernetUSB 2.0 High Speed, Front

Host USB 2.0 High Speed, &Rear Host USB 2.0 High

Speed

Option Slots

DRAM DIMM Slots 1 1 11

eSF Support? No No All eSF apps supported

sSF Support? No No Lexmark EmbeddedSolutions Framework (sSF)

cSF Support? No No No

Wireless Option Yes 3 Yes 3 Yes 3

ISP (INA) Slots No No No

Speaker No No Yes

Paper Handling

DuplexManual on “n” Manual on “n”

StandardStandard on “dn” Standard on “dn” and “dtn”

Service

Warranty 1yr Advanced Exchange 1yr Advanced Exchange 1yr Advanced Exchange

Print Resolution

Default 4800CQ (full printer speed)

Optional 1200dpi (reduced printer speed) is supported in PS and PCL only


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Printer

Print Technology Electro-photography, Belt Fuser, LSU (Laser Scanning Unit), C- Paper Path

Paper Feed Orientation Short Edge Fed (SEF)1 The CS510 series ships with a 256MB DIMM in the extra memory slot. Increasing memory beyond the standard 512MBrequires removal of this DIMM.2

Only one firmware solution card may be installed in the printer at a time.3 See the following page for more information regarding the wireless option.

Print Speed: CS310/CS410/CS510

Media SizeCS310 CS410 CS510

MonoSimplex 1

ColorSimplex 1

MonoSimplex 1

ColorSimplex 1

MonoSimplex 1

ColorSimplex 1

Letter(plain) 25 ppm 25 ppm 32 ppm 32 ppm 32 ppm 32 ppm

A4 (plain) 23 ppm 23 ppm 30 ppm 30 ppm 30 ppm 30 ppm1 Calculated using Tray 1 and an Optional 550 Drawer. When printing from Tray 1 or the optional 550Drawer, the first print job after a POR or tray insertion causes the first 4 pages print at “legal” speed.The remainder of the pages printed (until the next POR or tray insertion) print at the speeds shown.

Duty Cycle: CS310/CS410/CS510

Usage (Pages)

Model Recommended Monthly Usage 1 Duty Cycle 2

CS310n, dn 500 – 5,000 Pages 60K PagesCS410n, dn, dtn 800 – 6,000 Pages 75K Pages

CS510de, dte 1500 – 7,000 Pages 85K Pages

1 Recommended Monthly Usage is an average range of pages customers plan to print on the deviceeach month. Lexmark recommends that the number of pages per month be within the stated range foroptimum device performance, based on factors including: supplies replacement intervals, paper loadingintervals, speed, and typical customer usage.

² Duty Cycle is defined as the maximum monthly usage verified using multi-shift operation. The usagerate can be limited by application and run mode.


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Wireless Option: CS310/CS410/CS510

The printers have a customer installable 802.11 b/g/n wireless option that connects through an externalport.


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Media Options: CS310/CS410/CS510

Options

650 Sheet Duo Tray(550 + 100 MPF)

Comes preinstalled on the CS410dtn, CS510dte

550 Sheet Tray(Installs underneath the 650 Sheet Duo Tray)

Not available as an option for the CS310n orCS310dn printers

Lexmark Swivel Cabinet

Recommended with the optional 550 sheet Tray tosupport the printer and options. The cabinet swivelsand has a drawer that can hold up to three reams of

paper (letter or A4) and three sets of tonercartridges.

Adjustable Printer Stand


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Media Sources and Capacities: CS310/CS410/CS510

Source CS310n,CS310dnCS410n,CS410dn CS510de

CS410dtn,CS510dte

Input Sources

Standard Sources 1 1 1 3Optional trays 1 2 2 1

Maximum Input Sources 1 31 4 1 4 1 4 1

Standard Input Capacities 2

Standard Input 250 250 250 250MPF Capacity (optional onn, dn and de models) N/A N/A N/A 100

Second Tray Capacity N/A N/A N/A 550

Manual Slot 1 1 1 1

Total Standard Capacity 251 251 251 901

Optional Input

650-Sheet Duo Tray(550+100MPF) Yes Yes Yes Included

550-Sheet Tray No Yes Yes Yes

Max Input Capacity 901 1451 1451 1451

Standard OutputStandard Output BinCapacity 125 125 125 125

Max Output PaperCapacity 125 125 125 125

1 Includes the 100 sheet MPF that is included with the 650-Sheet Duo Tray2 Assuming 20 lb. xerographic paper at ambient environment


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Specifications: CX310/CX410/CX510

CX310n, dn CX410e, de, dte CX510de CX510dhe, dtheProcessor

Speed 800 MHZ Dual Core 800 MHZ Dual Core 800 MHZ Dual Core 800 MHZ Dual Core

Memory

Standard MB 512MB (512 MB soldered to board) 1GB

Optional 1GB, 2GB DDR3 X 32 DIMMs 1GB, 2GB DDR3 X 32 DIMMs

Max 2.5 GB 2.5 GB 3 GB

Optional Hard Drive n/a Optional160 GB or Higher

2.5 Notebook StyleHDD, Serial ATA

Optional FlashMemory 256MB NAND 2Gb (Gigabits) eMMC 2Gb (Gigabits) eMMC 2Gb (Gigabits) eMMC

Connectivity

Standard Gigabit EthernetUSB 2.0 High SpeedGigabit EthernetUSB 2.0 High Speed,

Front Host USB 2.0High Speed

Gigabit Ethernet

USB 2.0 High Speed,Front Host USB 2.0High Speed, & RearHost USB 2.0 High

Speed

Gigabit Ethernet

USB 2.0 High Speed,Front Host USB 2.0High Speed, & RearHost USB 2.0 High

Speed

Control Panel

Control Panel Style 2.4” Color TFT w/ NumPad4.3” Touch w/ Num Pad

eTask7” Touch w/ Num Pad

eTask7” Touch w/ Num Pad

eTask

Option Slots

DRAM DIMM Slots 1 1 1 1

eSF Support? No Supports eSF that doesnot require HD Supports eSF that

does not require HD All eSF apps

supported

sSF Support? NoLexmark EmbeddedSolutions Framework

(sSF)

Lexmark EmbeddedSolutions Framework

(sSF)

Lexmark EmbeddedSolutions Framework

(sSF)

cSF Support? NoLexmark Cloud

Solutions Framework(cSF)

Lexmark CloudSolutions Framework

(cSF)

Lexmark CloudSolutions Framework

(cSF)

Flash/Font Card Yes Yes Yes Yes

DLE Firmware Card,Font Card and FlashMemory Card Slots

11 1 1 1 1 11

Wireless Option Yes Yes Yes Yes

ISP (INA) Slots None None None None

Speaker Beeper Speaker Speaker Speaker

Paper Handling

DuplexManual on “n” Manual on “e”

StandardStandard on “dn” Standard on “de” and“dte”

Service

Warranty One year On-site Repair


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Print Resolution

Default 4800CQ (full printer speed)

Optional 1200dpi (reduced printer speed) is supported in PS and PCL only

Printer

Print Technology Electro-photography, Belt Fuser, LSU (Laser Scanning Unit), C- Paper Path

Scanner ADF Type Simplex Duplex (RADF)

Fax No Yes

Paper FeedOrientation Short Edge Fed (SEF)

1Only one firmware solution card may be installed in the printer at a time.

Print Speed: CX310/CX410/CX510

Media SizeCX310 CX410 CX510

MonoSimplex 1 ColorSimplex 1 MonoSimplex 1 ColorSimplex 1 MonoSimplex 1 ColorSimplex 1 Letter(plain) 25 ppm 25 ppm 32 ppm 32 ppm 32 ppm 32 ppm

A4 (plain) 23 ppm 23 ppm 30 ppm 30 ppm 30 ppm 30 ppm1 Calculated using Tray 1 and an Optional 550 Drawer. When printing from Tray 1 or the optional 550Drawer, the first print job a fter a POR or tray insertion causes the first 4 pages print at “legal” speed.The remainder of the pages printed (until the next POR or tray insertion) print at the speeds shown.

Duty Cycle: CX310/CX410/CX510

Usage (Pages)

Model Recommended Monthly Usage 1 Duty Cycle 2

CX310 500 – 5,000 Pages 60K Pages

CX410 800 – 6,000 Pages 75K Pages

CX510 1500 – 7,000 Pages 85K Pages

1 Recommended Monthly Usage is an average range of pages customers plan to print on the deviceeach month. Lexmark recommends that the number of pages per month be within the stated range foroptimum device performance, based on factors including: supplies replacement intervals, paper loadingintervals, speed, and typical customer usage.

² Duty Cycle is defined as the maximum monthly usage verified using multi-shift operation. The usagerate can be limited by application and run mode.


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Wireless Option: CX310/CX410/CX510

The printers have a customer installable 802.11 b/g/n wireless option that connects through an externalport.


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Fax Specifications: CX410/CX510

Feature NotesFax Send Transmission Speed

– 33.6Kbps


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Scanner Specifications: CX310/CX410/CX510

CX310 CX410 CX510

Scanner

Scanner Type Color/Mono Scanner, Flatbed and ADF attached

Scan Technology Charge Coupled Device (CCD)

Light Source LED

Number of Light sources 42

Scanner ADF

ADF Type Simplex Duplex RADF Duplex RADF

Max ADF Resolution 1200 x 600 dpi - Mono600 x 600 dpi Color 1 Scanner ADF Document Input &Output Capacity 50 Sheets, 20 lb. (75 g/m

2) Bond

Scanner Media WeightMax. 32lb (120g/m 2)

Min. 14lb (52g/m 2)

ADF Scan Area Max. 8.5” x 14.0” (216mm x 355mm) Short Edge Feed (SEF) Min. A6 (74mm x 105mm) Short Edge Feed (SEF)

Scanner Flatbed

Flatbed Scan Area Max 8.5 ” x 11.7 ”

Max Flatbed Resolution 1200 x 600 dpi - Mono600 x 600 dpi Color 1 1 Paper Size dependent – via scan to host or scan to USB

ADF Scan Speed: CX310/CX410/CX510

Model Sides Size PPM (Mono) PPM (Color)

CX310 SimplexLetter 32 32

A4 30 30

CX410Simplex

Letter 32 32

A4 30 30

DuplexLetter 14 14

A4 13.5 13

CX510

SimplexLetter 32 32

A4 30 30

DuplexLetter 14 14

A4 13.5 13.5


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Copy Speed: CX310/CX410/CX510

Model Sides Size PPM (Mono) PPM (Color)

CX310Simplex

Letter 25 25

A4 23 23

Duplex (1:2) Letter 12 12 A4 12 12

CX410Simplex

Letter 32 32

A4 30 30

DuplexLetter 15 15

A4 15 15

CX510Simplex

Letter 32 32

A4 30 30

DuplexLetter 15 15

A4 15 15


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Media Options: CX310/CX410/CX510

Options

650 Sheet Duo Tray(550 + 100 MPF)

Comes preinstalled on the CX410dte, CX510dthe

550 Sheet Tray(Installs underneath the 650 Sheet Duo Tray)

Not available as an option for the CX310n orCX310dn printers

Lexmark Swivel Cabinet

Recommended with the optional 550 sheet Tray tosupport the printer and options. The cabinet swivelsand has a drawer that can hold up to three reams of

paper (letter or A4) and three sets of toner

cartridges.

Adjustable Printer Stand


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Media Sources and Capacities: CX310/CX410CX510

Source CX310n,CX310dnCX410e,CX410de

CX510de,CX510dhe

CX410dte,CX510dthe

Input Sources

Standard Sources 1 1 1 3Optional trays 1 2 2 1

Maximum Input Sources 1 31 4 1 4 1 4 1

Standard Input Capacities 2

Standard Input Tray 250 250 250 250 + 550MPF Capacity (optional onn, dn, e, de and dhemodels)

N/A N/A N/A 100

Manual Slot 1 1 1 1

Total Standard Capacity 251 251 251 901

Optional Input650-Sheet Duo Tray (550+ 100MPF) Yes Yes Yes Included

550-Sheet Tray No Yes Yes Yes

Max Input Capacity 901 1451 1451 1451

Standard OutputStandard Output BinCapacity 150 150 150 150

1 Includes the 100 sheet MPF that is included with the 650-Sheet Duo Tray2

Assuming 20 lb. xerographic paper at ambient environment


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Theory of Operation

Electrophotographic Process

This color laser printer uses the Electrophotographic process (EP Process) to image toner onto the mediavia a tandem (in-line) system. This system contains four toner cartridge assemblies (cyan, yellow,magenta, and black). The Electrophotographic Process steps are as follows:

EP Step Function

Charge The Photoconductor Drum surface is charged with electricity from the Bias ChargeRoll.

ExposeThe Laser (Printhead) exposes the photoconductor with light and creates a LatentImage on the surface. The latent image has a different charge than the rest of thePhotoconductor surface.

DevelopToner from the Developer Roll adheres to the latent image on the surface of thePhotoconductor. This happens because of the difference in charge potential betweenthe two surfaces.

1st Transfer

An electrical charge is sent to each of the four 1 st Transfer Rolls inside the TransferModule (Transfer Belt). Due to the difference in charge potential, toner is transferredfrom the Photoconductor to the surface of the Transfer Module as it passes eachphotoconductor.

2nd Transfer

Media passes between the Transfer Roller and Transfer Module surfaces. Anelectrical charge is sent to the Transfer Roller to create a difference in chargepotential. This causes the toner image to transfer from the Transfer Module to thesurface of the media.

Fuse Toner is bonded permanently to the media by heat and pressure.

Clean/Erase The Photoconductor and Transfer Module Belt surfaces are cleaned of residual toner.This printer does not have erase lamps.

If a component fails, it is important to recognize at which step the failure took place. By knowing this, youcan determine the source of the problem. Understanding the EP Process is the key to troubleshootingprint quality problems.

The next few pages illustrate the various EP Process steps with a cross-sectional of aCX310/CX410/CX510 printer.


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Charge

During the charge step, voltage is sent from the high-voltage power supply to the charge roller locatedbeside each of the four photoconductors (the charge roller is part of the photoconductor unit).

The charge roller puts a uniform negative charge over the entire surface of the photoconductor to prepare

it for exposure by the laser beam.

Photoconductors

Charge Rollers


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Expose

During the expose step, the laser fires a focused beam of light at the surface of each colorPhotoconductor and writes an invisible image called a latent image or electrostatic image. This invisibleimage is created by discharging the Photoconductors only where the laser beam strikes its surface. Thiscreates a difference in charge potential between the exposed area and the rest of the photoconductor

surface.

Service Tips:

The laser beam passes through a glass lens as it exits the laser unit. If this lens gets contaminated with toner or otherdebris, it will cause vertical streaking of white/lightness on the page. Cleaning the lens will solve the problem.

Never touch the surface of the photoconductor with your bare hand. The oil from your skin may cause a chargedifferential on the surface and toner will not stick properly. The result would be repeating blotches of voids/light printon a page. Then the photoconductor will have to be replaced.

The surface of the photoconductor is coated with an organic substance that makes it sensitive to light. Be sure andcover the photoconductor when you are working on the printer so you don’t “burn” it. If exposed to light for too long, itwill cause light/dark print quality problems and have to be replaced.

Laser Beam

Photoconductors


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Develop

Once the laser exposes the Photoconductor, the HVPS sends charge to the Developer Roll. For eachcolor, the Developer Roll engages the Photoconductor so it is in contact with the surface. Because of thecharge difference between the toner on the Developer Roller and the electrostatic image on thePhotoconductor, toner only attracts to the Photoconductor where the laser exposed the surface.

This process would be similar to using glue to write on a can and then rolling it over glitter. The glittersticks to the glue but won’t stick to the rest of the can.

Service Tips:

Never touch the surface of the developer roller with your bare hand. The oil from your skin may cause a chargedifferential on the surface and toner will not stick properly. The result would be repeating blotches of voids/light printon a page. Then the affected Developer Unit will have to be replaced.

If the developer roller is damaged, it will not contact the surface of the photoconductor properly. The result could berepeating marks, thin vertical voids or thin vertical lines of color on the printed page. Check the surface of thedeveloper for damage.

Developer Rolls

Photoconductors


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1 st Transfer

When the latent images are developed on each Photoconductor, the high-voltage power supply sendsvoltage to the 1 st Transfer Rollers inside the Transfer Module.

The charge difference between the developed toner image on the Photoconductor surface and the 1 st

Transfer Rollers causes the images to transfer to the surface of the Transfer Module belt for each color.This takes place by a direct surface-to-surface contact between the Photoconductors and the TransferModule belt.

Service Tips:

Never touch the surface of the Transfer Module belt with your bare hand. The oil from your skin will cause a chargedifferential on the surface and toner will not stick properly. The result would be repeating blotches of voids/light printon a page. Then the Transfer Module belt will have to be replaced.

Don’t use solvents or other cleaners to clean the Transfer Module belt surface. No matter how careful you are, thesurface will be compromised causing scratches or a charge differential that will produce a void or light blotch on theprinted page. Then the Transfer Module belt will need to be replaced.

1 st TransferRollers

Transfer Module(belt surface)

Photoconductors


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2nd Transfer

Once the four planes of color are transferred to the Transfer Module from the Photoconductors, the imageis carried towards the Transfer Roll (this is part of the Transfer Module assembly). The media is pickedfrom the input source and timed to pass between the Transfer Module Belt and Transfer Roll when theimage on the Belt reaches the second transfer area.

The high voltage power supply sends voltage to the Transfer Roll to create a positive charge. As themedia passes between the Transfer Module and Transfer Roll, the entire image is transferred to themedia due to the charge differential between the negative toner on the Transfer Module Belt and thepositive Transfer Roller.

Service Tips:

If the transfer roller has nicks, pits or flat spots on it, the surface doesn’t come into contact with the media and transfer unit properly. This will cause voids or lights spots on the page or repeating voids /light areas, because the toner can’tbe fully transferred due to the charge difference in the areas of damage.

If the transfer roller does not engage the transfer unit, or does not have voltage coming from the high voltage powersupply, the toner will not fully transfer from the transfer unit; the entire page will be very light or blank. Any toner thatdoes transfer will be due to a “contact” transfer instead of a “charge” transfer. Check the high -voltage power supplycontacts to the transfer roller.

Transfer Roller (2 nd transfer)

Transfer Module(belt surface)


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Fuse

Once the image has been fully transferred to the media, the Transfer Roller helps move the paper into theFuser area.

The Fuser applies heat and pressure to the page to melt the tiny toner particles and bond them

permanently to the media.

Service Tips:

If the fuser rollers are damaged, they can cause toner to be pulled off the page or cause paper jams. Toner that rubsoff a printed page can be a sign of a malfunctioning fuser or an improper media setting. Always check the paper typesetting before replacing the fuser. A common mistake is to print on heavier media (such as cardstock) with the papertype set to plain paper.

Never pull un-fused toner through the fuser if you can help it; try to back the jammed page out of the fuser in theopposite direction it was traveling.

Fuser


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Clean/Erase

There are two main cleaning processes that take place during the EP Process. One process cleans theTransfer Module Belt and the other cleans the Photoconductors.

Transfer Unit Clean

Once the image on the Transfer Module Belt is transferred to the media, the Cleaning Blade scrapes anyresidual toner left on the surface of the Belt. This waste toner is carried by an auger system to the WasteToner Box.

Photoconductor Clean/Erase After each plane of color is transferred to the Transfer Module Belt from the Photoconductors, a CleaningBlade scrapes the residual toner from the surface of each Photoconductor. This p r in te r does no t h aveerase lamp s.

Once complete, the Photoconductor surface is prepared to begin the EP cycle once again.

Cleaning Blade (Transfer Module)

Cleaning Blade (Photoconductor)


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EP Process Key Components

The next page shows a chart with each EP Process component and a detailed explanation of its function.

Fuser

Developer Roll Toner Cartridge

Charge Roll

Controller Board

Photoconductor 1st Transfer Rolls

Transfer Module

Transfer Roll(2 nd Transfer)

Transfer ModuleCleaning Blade

HVPS – not shown

PhotoconductorCleaning Blade

Laser


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EP Process Key Components Table

Component Function

Photoconductor Coated with an organic substance that makes the surface light sensitive.Holds the latent image written by the Laser.

Developer Roll Images toner on the Photoconductor surface where the latent image islocated.

Toner Cartridges (4) – Cyan, Magenta, Yellow,Black

Act as a reservoir or holding tank for the toner.

Charge Roll Negatively charges the Photoconductor surface.

LaserScans the surface of the Photoconductor with a beam of light and partiallydischarges the surface. The area that is partially discharged is called a

latent image.

Controller BoardCreates a bitmap image of the data sent by the computer, determines thelaser firing pattern to create the image for each color and coordinates allmotors, clutches and sensors.

PhotoconductorCleaning Blade Cleans the residual toner on the Photoconductor.

1 st Transfer Rolls

Receives a charge from the HVPS which in turn charges the back surfaceof the Transfer Module Belt at each color station. This causes the toneron the photoconductor to transfer to the surface of the Transfer Module

Belt.

Transfer Module(Transfer Belt) Receives the print image from the photoconductors.

Transfer Roller (2 nd Transfer)

Receives a charge from the HVPS and transfers the print image on theTransfer Module Belt to the media. It is part of the Transfer Module

Assembly.

Transfer Module BeltCleaning Blade Cleans the residual toner on the Transfer Module Belt surface.

Fuser Applies heat and pressure to the media and bonds the toner permanently

to the page.

HVPS (High VoltagePower Supply) Provides charge voltage to components in the EP Process.


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Paper Transport System

The CS310/CS410/CS510 and CX310/CX410/CX510 printers have a “C” shaped paper path. Paper isfed from the bottom rear of the printer and travels upward through the front cover.

Not all models come standard with a duplex capability and adding duplex later is not an option. The unitis integrated into the front cover and Tray 1. When duplexing, the fuser rollers reverse causing the paperto partially exit the printer and then retract back into the printer. This is called a “peek -a- boo” method .

Unlike most printers, these printers do not have registration rollers due to the short paper path in theprinter. Instead, the printer uses an encoder wheel to time the paper entering the EP Process at the rightmoment. The encoder wheel is located in the middle of the Autocompensator Assembly.

Service TipsWhile paper is being transported through the duplex unit, it is the only piece of paper being processed by the printengine. If the printer is in the process of duplexing and a sheet of paper is loaded into the Manual Feeder, a jam willoccur.


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Paper Transport System Key Components: CS310/CS410/CS510

Bi

The next page shows a chart with each Paper Transport component and a detailed explanation of itsfunction.

Fuser

Paper Pick MotorDrive Assembly

(hidden)

Pick Roller

Gate Aligner

Fuser ExitSensor

Tray PresentSensor

Encoder Wheel Duplex/Manual

Feed Sensor (S1)

Input Sensor(S2)

Bin Full/NarrowMedia Sensor

Exit Rolls -Duplex Entry

DuplexAligner Rolls

Diverter


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Paper Transport Key Components Table: CS310/CS410/CS510

Component Function

Fuser Exit Sensor Detects the presence and passage of media in the fuser.

Fuser Exit Rolls Moves media out of the Fuser toward the Paper Redrive Rolls. Ifduplexing, however, the rollers reverse and feed the media past theDiverter and into the duplex unit.

Bin Full/Narrow Media Sensor

This sensor has two functions:

Detects if the output bin is full Detects if narrow media is being printed

When narrow media exits the printer, it does not hit the flag to triggerthe sensor. This lack of trigger alerts the printer that narrow media isbeing printed and it will not allow it to be duplexed. In addition, afterabout 15 or so pages on continuous narrow media printing, the print

speed will slow to protect the fuser.

An indication that this sensor is malfunctioning is slow print speedand no duplex capability.

Tray Present Sensor Detects the presence of the Tray.

Pick Roller

Picks paper from the Tray and acts as the registration roller to timethe entrance of the media into the EP Process (because of the shortpaper path). In addition, the pick motor reverses during duplexingand drives the duplex aligner rolls

Input Sensor (S2)

When triggered, the speed of the paper is adjusted to accommodate

the speed of the transfer belt to ensure proper registration of theimage on the media.

Duplex/Manual Feed Sensor(S1)

When triggered, it indicates the presence of the media at the turnaround in the tray.

Gate Aligner Aligns the media as it exits the duplex area.

Duplex Aligner Rolls Moves the media through the duplex unit.

Fuser Applies heat and pressure to the media and bonds the tonerpermanently to the page. The Fuser rolls reverse during duplexing todrive the reversed Exit Rolls.

DiverterThe diverter gate moves when the media passes by to direct themedia into the duplex unit when the Exit Rollers reverse.

Paper Pick Motor DriveAssembly Drives the Pick Roller


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Print Engine Paper Path: CS310/CS410/CS510

Simplex Paper Path Duplex Paper Path


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Paper Jam Locations: CS310/CS410/CS510

Error message Jam Area Message

200.xx Paper Tray 1 Open Tray 1

201.xx Front Door Open Front Door

202.xx Fuser Open front door to clear fuser

203.xx Standard Bin Clear standard bin

23y.xx Duplex Open front door to clear

24y.xx Tray Open tray [y]

250.xx Multipurpose Feeder Clear multipurpose feeder

251.xx Manual Feeder Clear manual feeder

202.xx

250.xx 251.xx

201.xx

23y.xx

24y.xx

203.xx

200.xx


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Paper Transport System Key Components: CX310/CX410/CX510

Bi

The next page shows a chart with each Paper Transport component and a detailed explanation of itsfunction.

Paper RedriveRollers

Fuser

Paper Pick MotorDrive Assembly

(hidden)

Pick Roller

Gate Aligner

Fuser ExitSensor

Tray PresentSensor

Duplex/ManualFeed Sensor (S1)

Input Sensor(S2)

Bin FullSensor

Exit Rolls -Duplex Entry

DuplexAligner Rolls

Diverter

Narrow MediaSensor


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Paper Transport Key Components Table: CX310/CX410/CX510

Component Function

Fuser Exit Sensor Detects the presence and passage of media in the fuser.

Fuser Exit Rolls Moves media out of the Fuser toward the Paper Redrive Rolls. Ifduplexing, however, the rollers reverse and feed the media past theDiverter and into the duplex unit.

Paper Redrive Rollers Carries the paper underneath the Scanner unit to the Output Bin

Bin Full Sensor Detects when the Output Bin reaches its maximum capacity.

Narrow Media Sensor

This sensor detects if narrow media is being printed

When narrow media exits the printer, it does not hit the flag to triggerthe sensor. This lack of trigger alerts the printer that narrow media isbeing printed and it will not allow it to be duplexed. In addition, afterabout 15 or so pages on continuous narrow media printing, the printspeed will slow to protect the fuser.

An indication that this sensor is malfunctioning is slow print speedand no duplex capability.

Tray Present Sensor Detects the presence of the Tray.

Pick Roller

Picks paper from the Tray and acts as the registration roller to timethe entrance of the media into the EP Process (because of the shortpaper path). In addition, the pick motor reverses during duplexingand drives the duplex aligner rolls

Input Sensor (S2)When triggered, the speed of the paper is adjusted to accommodatethe speed of the transfer belt to ensure proper registration of theimage on the media.

Duplex/Manual Feed Sensor(S1)

When triggered, it indicates the presence of the media at the turnaround in the tray.

Gate Aligner Aligns the media as it exits the duplex area.

Duplex Aligner Rolls Moves the media through the duplex unit.

Fuser Applies heat and pressure to the media and bonds the tonerpermanently to the page. The Fuser rolls reverse during duplexing todrive the reversed Exit Rolls.

DiverterBy use of gravity, the diverter gate closes when the media passes by;if the page is to be duplexed, the media passes into the duplex unit

when the Exit Rollers reverse.Paper Pick Motor DriveAssembly Drives the Pick Roller


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Print Engine Paper Path: CX310/CX410/CX510

Simplex Paper Path Duplex Paper Path


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Paper Jam Locations: CX310/CX410/CX510

Error message Jam Area Message

200.xx Paper Tray 1 Open Tray 1

201.xx Front Door Open Front Door

202.xx Fuser Open front door to clear fuser

203.xx Standard Bin Clear standard bin

23y.xx Duplex Open front door to clear

24y.xx Tray Open tray [y]

250.xx Multipurpose Feeder Clear multipurpose feeder

251.xx Manual Feeder Clear manual feeder

28y.xx ADF Open automatic feeder top cover

28y.xx

203.xx

202.xx

200.xx250.xx

251.xx

201.xx

23y.xx

24y.xx


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Scanner System: CX310/CX410/CX510

The document scanning section consists of a scanner that reads a single-sheet document placed on theflatbed glass and an Auto Document Feeder (ADF) that can read the pages of a multiple-sheet and/orduplexed document.

Flatbed Key Components

Flatbed Scanner Key Components Table

Component Function

Scanner Home Position Sensor(hidden) Detects the registration position of the scanner.

CCD Imaging Unit (hidden) Shines light onto the document (LED).

ADF Open Sensor Detects if the ADF lid is open.

Flatbed Glass Glass surface where the document is scanned.

CCD ImagingUnit

ADF OpenSensor

Flatbed Glass

Scanner Home

Position Sensor


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ADF Theory of Operation: CX310/CX410/CX510

A duplex ADF enables the user to create duplex scans automatically thus eliminating the need tomanually flip the document. The ADF uses DC motors with encoder wheels and a series of sensors todetermine the position of the media in the paper path during the scan process. The following steps areperformed in creating a duplex scan on a duplex ADF.

Step Function

1 The scanner control unit (on the controller board) receives a command to create a scan, fax, or copy.

2 A signal is sent to the ADF to poll the document sensor to check if the media to be scanned is in the correct position.Media must be placed in the ADF input tray so it actuates the documen t sensor. If the ADF document sensor isn’tactuated, a flatbed scan is run by default.

3

If the media actuates the document sensor, then an ADF scan is executed. At this point, the pickup roller on the pickarm assembly drops and advances the paper into the ADF. To minimize the possibility of multiple sheets being fed, the

ADF uses a separator roll that counter-rotates against the feed direction. After passing the pick assembly, the mediaactuates the stage and interval sensors. Actuating these sensors indicates this will be the first side of the document tobe scanned.

4The stage sensors are used to determine and correct document skew if it is present. If the stage sensors actuate atdifferent times, the paper is slowly fed to the paper feed 1 roller. The feed motor encoder wheel count tracks the paperlocation in the paper path.

5 The paper feed 1 roller is stationary and acts as a registration roll which causes the paper to de-skew.

6When the encoder count reaches a certain point, the paper feed 1 roller advances the de-skewed paper to the paperfeed 2 roller and feed sensor. If the paper does not actuate the feed sensor before the pre-determined encoder countis attained, a paper jam error is generated.

7

When the feed sensor actuates, the paper advances to the scan area. While the paper is advancing to the scan area,the DC motor encoder generates a count which is stored in an on-board counter. These counters, in conjunction withthe feed sensor, ensure the media is travelling at the correct speed through the scan area. The speed of the documentthrough the ADF scan area is dependent on the image DPI which is specified by the user.

8 After a predetermined number of counts, the media reaches the scan area and the image acquisition process isinitiated. While the image acquisition process is executing, the feed sensor is polled to determine if the trailing edge ofthe media has reached the sensor.

9 Once the trailing edge of the scan media reaches the feed sensor, the sensor switches off. Once off, the imageacquisition process continues for a predetermined length of time.

10 When the image acquisition process completes, the trailing edge of the media continues to the reverse point. If thescan job is simplex, the media advances to the exit roller and exits the ADF.

11 If the scan job is duplex, however, the feed motor reverses with a swing gear as the trailing edge of the media reachesthe reverse point. The swing gear moves the diverter gate to the down position.

12The reversed exit roll pulls the paper back into the ADF. The eject 2 roll moves the media to the duplex sensor. Oncethe duplex sensor actuates, it signals the control board that this is the second side of the media to be scanned and theexit roll stops rotating.

13 After the media actuates the duplex sensor, the eject 2 roll moves the media to the paper feed 1 roll and the feedsensor. Like the first pass of the media, the image acquisition process is repeated for the second side of the media.

14

When the trailing edge of the media reaches the reverse point the second time, the swing gear moves the diverter gateto the down position and exit roll reverses. The paper moves back into the ADF unit for a third time. The paper passesthrough the paper path, but no imaging occurs. This pass turns the paper over to the original side up. On the thirdpass of the media trailing edge over the reverse point, the eject two roller does not reverse and the paper passes out ofthe ADF.


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ADF Key Components: CX310

ADF Key Components Table: CX310

Component Function

Document Sensor Determines the first side of the document to be scanned and signals theflatbed Carriage Motor to move the CCD Imaging Unit to the ADF scan area.

Pickup Roller Feeds the media into the ADF.

Friction Pad Keep multiples sheets of paper from feeding.

Interval Sensor Indicates the trailing edge of the page so that the next page can be picked assoon as possible.

Paper Feed 2 Roller Advances the media to the Scan Area.

Feed SensorIf the paper does not reach the Feed Sensor before a certain encoder count isattained, a 28x.xx paper jam error is generated.

Scan Area The media is scanned by the CCD and image acquisition takes place.

Eject 2 Roll Pushes the media toward the Exit Rollers

Exit Roller Pushes the media into the bin.

DocumentSensor

Pickup Roller

Friction Pad

Interval Sensor

Paper Feed 2Roller

Feed Sensor Scan Area

Eject 2 Roll

Exit Roller


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ADF Paper Path: CX310

Simplex Paper Path


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ADF Key Components: CX410/CX510

ADF Key Components Table: CX410/CX510

Component Function

Document Sensor Determines the first side of the document to be scanned and signals the flatbed Carriage Motor tomove the CCD Imaging Unit to the ADF scan area.

Pickup Roller Feeds the media into the ADF.

Separator Roller Counter rotates against the Pickup Roller to keep multiples sheets of paper from feeding.

Stage and IntervalSensors

They tell the ADF this is the first side of the document to be scanned. Also, they measure pageskew and trigger the Auto-Deskew function if enabled. In addition, the Interval Sensor indicatesthe trailing edge of the page so that the next page can be picked as soon as possible.

Paper Feed 1 Roller Acts as a registration roller to correct skew in the media. After a certain count (determined by thefeed motor encoder), the roller rotates and advances the media to the Paper Feed 2 Roller andFeed Sensor.

Paper Feed 2 Roller Advances the media to the Scan Area.

Feed Sensor If the paper does not reach the Feed Sensor before a certain encoder count is attained, a 28x.xxpaper jam error is generated.

Scan Area The media is scanned by the CCD and image acquisition takes place.

Duplex Sensor When the Duplex sensor actuates, the exit roll stops and indicates this is the second side of themedia to be scanned.

Eject 2 Roll On a duplex scan, helps pulls the media back into the ADF toward the Duplex Sensor.

Exit Roller Pushes the media into the bin. If the job is duplex, the roller reverses and pulls the media backinto the duplex toward the Eject 2 Roll.

DocumentSensor

Pickup Roller

Separator Roller

Stage and IntervalSensors

Paper Feed 1Roller

Paper Feed 2Roller

Feed Sensor Scan Area

DuplexSensor

Eject 2 Roll

Exit Roller


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ADF Paper Path: CX410/CX510

Simplex Paper PathDuplex Paper Path


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Control Panel and Menus CS310: 2-Line APA Display

Buttons and Functions: CS310

Button Function

Display The display allows the user to view printing options as well as status and error messages.

Menus ButtonThis button opens the menus.

The menus are available only when the printer is in Ready state.

Pressing the button while in a menu item lets you return to the top level menu screen.

Sleep Button

This button enables sleep mode or hibernation mode.

Pressing any hard button, sending a print job, or performing a power on reset with the mainpower switch wakes the printer from Sleep mode.

Pressing the Sleep button or performing a power on reset with the main power switch wakes theprinter from Hibernation mode.

Stop Button Press to stop all printer activity.

Right Arrow Button This button scrolls through the menus or moves between screens and menu options. This buttonalso increases the numeric value of an option or setting being displayed.

Select Button The button selects menus options and saves settings.

Left Arrow Button This button scrolls through the menus or moves between screens and menu options. This buttonalso decreases the numeric value of an option or setting being displayed.

Back Button This button returns to the previous screen.

Indicator Light

OFF – The printer is off or in Hibernation Mode

Blinking Green – The printer is warming up, processing data or printing.

Solid Green – The printer is on but idle.

Blinking Red – Control Panel intervention is needed.

Menus Display Sleep

Left ArrowBack Right ArrowSelectStop Indicator Light


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Administrative (Customer) Menu: CS310

For a complete listing of the printer menu tree, consult the User’s Guide.

CS310 Administrative (Customer) Menu Tree

Supplies Paper Menu Reports SettingsCyan Cartridge Default Source Menu Settings Page General SettingsMagenta Cartridge Paper Size/Type Device Statistics Print SettingsYellow Cartridge Configure MP Network Setup PageBlack Cartridge Substitute Size Network [x] Setup PageWaste Toner Bottle Paper Texture Profiles ListBlack or Color Imaging Kit Paper Weight Print FontsMaintenance Kit Paper Loading Print Directory

Custom Types Print DemoUniversal Setup Asset Report

Security Network/Ports 1 Set Date and Time Active NIC

Standard Network 2 Standard USB

The menu items in this menu appear only in network printers or printers connected to print servers.2 Depending on the printer setup, this menu item appears as Standard Network or Network [x].


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Service Menus: CS310

Several hidden menus exist to configure advanced settings, troubleshoot problems or obtain additionalprinter information. The settings contained in these menus should not be changed unless it isspecifically requested by the Service Manual or technical support. Changing the settings may causeimproper operation of the printer.

For a complete list of these menus, consult the Service Manual for the printer.

DiagnosticsMode

To enter the Diagnostic Menu , do the following:

1. Turn off the printer.

2. Press and hold Left and OK.

3. Turn on the printer.

4. Release the buttons when the splash screenappears.

The Diagnostics Menu containsadvanced settings and operations usedfor repair, adjustments or otherdiagnostic actions.

ConfigurationMenu

To enter Configuration Menu , do the following:


2. Press and hold Right and OK .



The Configuration Menu contains a set

of menus, settings and operationswhich are infrequently required by auser.

Generally, the options made availablein this menu group are used toconfigure a printer for operation.

SE MenuFrom a browser, add “/se” to the device IP address.

(for example: http://158.183.3.2/se)Capture diagnostic and debug data.

InvalidEngine Code

To enter the Invalid Engine Code state, do the following:


2. Press and hold Left , OK andRight .



This state allows you to POR theprinter into a mode that disables theEngine Code and allows the

programming of new code into theEngine card.

Typically this function is used toreprogram defective Engine code butcan be useful in other applications.

RecoveryMode

To enter Recovery Mode , do the following:


2. Press and hold OK and Back .



NOTE: Recovery Mode onlyavailable on non-eTask printers.

This mode will allow the printer to bootfrom a secondary set of instructions toallow a code flash to the printer. Noother functions are available. Thescreen will have a red background andsay " Recovery ”.

While in this mode, you can ONLYflash code via USB directly connectedto a PC.


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Safe Mode

To Enable/Disable Safe Mode , do the following:


2. Press and hold 6 and 7.


Release the buttons when the splash screen appears.

***** OR *****

Go to Configuration Menu:


5. Press and hold Right and OK .


7. Go to Safe Mode Menu

8. Select ON/OFF

9. POR the printer to take effect

NOTE: Only available for printerswith a code level of EC1 or greater.

Allows print operations to be used evenif a non-critical subsystem failureoccurs. When configured in SafeMode, the device operates in aminimal/base function state for printoperations, permitting a customer tocontinue printing until service can bearranged to repair the device. SafeMode is designed to be a short-termsolution.

Safe Mode state will not disable onPOR without holding down thespecial button sequence.

Safe Mode can co-exist with otherPOR button sequence modes, suchas Config and Diagnostics.


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CS410 : 2.4” Color Display


Button Function

Display The display allows the user to view the printer’s s tatus and to set up and operate the printer.

Select button This button selects menu options and saves settings.

Keypad The keypad allows the user to enter numbers, letters, or symbols.

Sleep button




Stop Button This button stops all printer activity.

Back button This button returns to the previous screen.

Home button This button goes to the home screen.

Indicator Light



Solid Green – The printer is on but idle. Blinking Red – Control Panel intervention is needed.

USB Port The USB port connects a camera or flash drive to the printer.

Display SleepKeypad

Back

ArrowButtonsSelect

Stop Home USB Port Indicator Light


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Administrative (Customer) Menu: CS410

For a complete listing of the printer menu tree, consult the User’s Guide.

CS410 Administrative (Customer) Menu Tree

Supplies Paper Menu Reports Network/PortsCyan Cartridge Default Source Menu Settings Page Active NICMagenta Cartridge Paper Size/Type Device Statistics Standard Network or

Network [x]Yellow Cartridge Configure MP 1 Network Setup PageBlack Cartridge Substitute Size Network [x] Setup

PageStandard USB

Waste Toner Bottle Paper Texture SMTP SetupBlack or Color Imaging Kit Paper Weight Profiles ListMaintenance Kit Paper Loading Print Fonts

Custom Types Print DirectoryCustom Names Print DemoUniversal Setup Asset Report

Security Settings Help Option Card Menu

Miscellaneous SecuritySettings

General Settings Print All Guides Note: A list of installedDLEs (DownloadEmulators) appears.

Flash Drive Menu Color QualityConfidential Print Print Settings Print QualityDisk Wiping Printing GuideSecurity Audit Log Print Defects Guide

Set Date and Time Information GuideSupplies Guide

1 This menu item appears only when a 650-sheet duo tray is attached.


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Service Menus: CS410

Several hidden menus exist to configure advanced settings, troubleshoot problems or obtain additionalprinter information. The settings contained in these menus should not be changed unless it isspecifically requested by the Service Manual or technical support. Changing the settings may causeimproper operation of the printer.

For a complete list of these menus, consult the Service Manual for the printer.

DiagnosticsMode

To enter the Diagnostic Menu , do the following:




4. Release the buttons when thesplash screen appears.

The Diagnostics Menu containsadvanced settings and operations usedfor repair, adjustments or otherdiagnostic actions.

ConfigurationMenu

To enter Configuration Menu , do the following:





The Configuration Menu contains a set

of menus, settings and operationswhich are infrequently required by auser.

Generally, the options made availablein this menu group are used toconfigure a printer for operation.

Network SEMenu

To enter the Network SE Menu , do the following:

1. In the Customer Menus, go to:

Network/Ports>StandardNetwork>Std Network Setup

2. Press and hold 6, 7 and 9.

3. Release the buttons when theNetwork SE Menu appears.

You do not POR the machine to accessthis menu.

SE MenuFrom a browser, add “/se” to the device IP address.

(for example: http://158.183.3.2/se)Capture diagnostic and debug data.

InvalidEngine Code

To enter the Invalid Engine Code state, do the following:





This state allows you to POR theprinter into a mode that disables theEngine Code and allows theprogramming of new code into theEngine card.

Typically this function is used toreprogram defective Engine code butcan be useful in other applications.


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RecoveryMode

To enter Recovery Mode , do the following:





NOTE: Recovery Mode onlyavailable on non-eTask printers.

This mode will allow the printer to bootfrom a secondary set of instructions toallow a code flash to the printer. Noother functions are available. Thescreen will have a red background andsay " Recovery ”.

While in this mode, you can ONLYflash code via USB directly connectedto a PC.

Safe Mode

To Enable/Disable Safe Mode , do the following:




Release the buttons when the splash screenappears.

***** OR *****

Go to Configuration Menu:




4. Go to Safe Mode Menu

5. Select ON/OFF

6. POR the printer to take effect

NOTE: Only available for printerswith a code level of EC1 or greater.

Allows print operations to be used evenif a non-critical subsystem failureoccurs. When configured in SafeMode, the device operates in aminimal/base function state for print

operations, permitting a customer tocontinue printing until service can bearranged to repair the device. SafeMode is designed to be a short-termsolution.

Safe Mode state will not disable onPOR without holding down thespecial button sequence.

Safe Mode can co-exist with otherPOR button sequence modes, suchas Config and Diagnostics.


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CS510 : 4.3” Color Touchscreen eTask


Button Function

Display The display allows the user to view the printer’s status and to set up and operat e the printer.

Home button This button goes to the home screen.

Keypad The keypad allows the user to enter numbers, letters, or symbols.

Sleep button




Stop Button This button stops all printer activity.

Indicator Light



Solid Green – The printer is on but idle.

Blinking Red – Control Panel intervention is needed.

USB Port Connect a flash drive to the printer. Note: Only the front USB port supports flash drives.

Display SleepKeypad

Indicator Light Stop

Home

USB Port


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Home Screen Buttons and Functions: CS510

The home screen and its icons and buttons may vary depending on your home screen customizationsettings, administrative setup, and active embedded solutions.

Description Function

Change Language Launch the Change Language pop‑ up window that lets you change the primary language of the

printer.

Bookmarks

Create, organize, and save a set of bookmarks (URL) into a tree view of folders and file links.

Note: The tree view supports only bookmarks created from this function, and not from any otherapplication.

Held Jobs Display all current held jobs.

USB

View,

cscx310-510 study guide

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