csc retail

8/13/2019 Csc Retail

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In

troduction


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AbouttheScheme

100,0

00C

SCsinRuralIndia-10,0

00inUrbanIndia

OneCSC

toserviceaclusterof6villages6,0

0,0

00villages

networked

CSCsena

bledwithappropriateITInfrastructureandConnectivity

Schemetobeimplemented

inaPPPFramework

Focuson

RuralEntreprene

urship&MarketM

echanisms

CSCstob

epositionedastheretailextensionoutletsinruralIndia

NoCapita

lSubsidybutGuaranteedRevenueSupport


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TheSCA

Ownerof

theCSCbusiness

SelectedbyStateGovernm

entsthroughacompetitivebidding

process

Selection

basedonlevelof

revenuesupport

bid

Invests,operatesandmanagestheCSCsin

designatedlocations

Obligated

toprovideG2Cs

ervices-otherse

rvicesoptional

Allowedtoco-brandtheCS

Csalongwiththe

State

GuaranteedRevenueSupp

ortpayablefor4

years@p

erCSC

/per

month


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RoleofIL&FS

FacilitateStateGovernmen

tstorollouttheC

SCsintheirlocations

SupporttheSCAin:

Pre-selectionPhase

Develo

pingState-wisebusinessplans

SupportintheRFPBiddin

gprocess

Post-selectionPhase

StatefacilitationforG2Cs

ervices

EnablingB2Cpartnerships

Recom

mendingappropriatetechnologyandc

onnectivityoptions

Capacitybuildingsolutions

ResourceMobilizationsup

port

Strateg

icinputsandsupportduringtheCSCrollout


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TheS

ervicesG2C

GovernmentServicesG2C

LandRecords

Birth/D

eathCertificates

Grieva

nces

Formdownloadsandsubmissions

Billpa

ymentswater,electricity,

telecom,etc.

Licens

es,permits,subs

idies

PropertyTaxandRegis

tration

Buspass,

Railwayticke

ts,

Passport,etc.

Business

toBusinessB2B/G2B

Marke

tResearch

RuralBPOServices(DataCollection,Da

taDigitalization,etc.)

Advertising,

BrandingandPromotions


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TheServicesB2CandB2B

Business

toConsumerServices-B2C

ITservices(Printing,Sc

anning,

DTP,websurfing,etc.)

Agri-businessservices(consulting,

testin

g,procurement,e

tc.)

BankingandFinancialServices(Loans,Deposits,

SHGs,etc.)

Teleco

mServices(PCO

,newconnection

s,mobilephonesales)

Comm

ercialServices(M

atrimonial,Astro

logy,Bio-data,etc.)

RetailS

ales&Referrals(FMCG,

Consum

erGoods,Vehicles,etc.)

Educa

tionServices(ITTraining,

English

Speaking,etc.)

Health

(Tele-medicine,OTCmedicines,etc.)

eCommerce(Onlineshopping,

Trading,etc.)


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Cu

rrentStatus


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CurrentStatusoftheCSCRollo

ut(AsonJune8,2007)


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ThePeekintotheCS

CPilot:Baram

ati,Maharas

htra


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RetailAc

tivitiesatthe

CSCs


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RetailAc

tivitiesatthe

CSCs


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RetailAc

tivitiesatthe

CSCs


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PR,B

randing,Mark

etResearchandPromotions


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IncomePote

ntialforB2CServices

MobilePhoneSales:

6-8%commissionsRs.

150-600persale

5phon

essoldthrough2

CSCsinlast2-1/2

months

Agri-procu

rement

Rs.500pertonascomm

issionsforPomegranateProcurement

Procurementundertaken

for50tons,butdealcouldnotbefin

alized

dueto

paymentissues.N

extdealinpipelin

eforGrapes.

Banking

Rs.100-500commission

onvalueofloansreferred

Rs.22

lacsworthofloan

sdisbursedinlast4monthsthrough

1CSC


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IncomePote

ntialforB2CServices

10400

4kgsa

day

X

200

women

X

Rs.

0.5

0

SCA

1560

4kgsa

day

X15

Womenper

kios

kXRs.

1.0

0

CSC

Operator

1300

4kgsa

day

X

Rs.1

2.5

0

Women

Ro

llers

Earningsperm

onth(INR)

Earningsperday

StakeHolders

EarningsfortheCommunity

StatusFie

ld:

1.

Atotalof180womenrollersactive

2.

Averageincome-Rs.850perrollerpermonth

3.

KioskaveragerevenueRs.400

4.

Highestrevenueearnedbyakio

skRs.

1400

5.

HighestrevenueearnedbyRollerRs.1600

RuralB

PO

Myiladuthuraikiosksare

successfullyimplementingtheruralBPO

modelforITCsAgarbattidivision


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BankLoans

inKatewadi,B

aramati


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OpportunitiesforRetailBu

sinesses


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E

xtendingthe

BusinessSupplyChain

Suchanaccesspointcandriv

etremendoussynergiesforlarger

etail

businessesinthefollowingareas:

Identifying

customers

Dissemina

tingbrandrelated

knowledgethrou

ghPRactivities

Trainingandcapacitybuildingactivities

e-Commer

ce

SupplyChainfacilitation

Onlinetrac

kingandmonitoring

BrandBuildingandAdvertis

ing

Target-driv

enretailsalesan

ddistribution


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Optionsfo

rRetailBusin

esses

ServiceProvidertoCSC

Useth

eCSCsasapartoftheirBusiness

SupplyChain

ServiceC

enterAgency

OwntheChannelandu

sethesameforintegratingvarious

businessesthattargetruralmarkets


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Option1:

AsServicePr

ovider

PartnerwithexistingSCAs

inlocationsofinterest

IntegrateCSCsinexistingsupplychainmod

el

Developa

nagri-businessa

ndimplementatio

nplanfortheCS

Csin

associatio

nwiththeSCAs

Settargetsforachievementanddelivery

Undertakeextensionandprocurementactivities

Developa

ppropriatemonitoringandtracking

mechanisms


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ProsandCons

Lowinves

tmentmodel

NodealingswithState

Optionto

pickandchooselocations

LimitedholdontheSCAas

wellasCSC

Exclusivitymaynotbeguaranteed


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Option2:AsSCA

MakeaStatewisebusinessplan

Bidthroug

hacompetitiveS

tateselectionpro

cess

IdentifyCSClocations

Selectandtrainkioskoperators

Setupthe

connectivityinfrastructure

Setuptec

hnologyarchitecturelikesever,ba

ck-endcallcenter,etc.

SetupcenterswithITinfrastructure

SetupSe

rvicePartnerships

Setupac

entralizedPortala

ndmonitoringm

echanisms

Undertakekioskbrandinga

ndlaunch

TotalInvestment

ofRs.3

.5-5.0crs

per

district


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ProsandCons

Guaranteedexclusivityforallbusinessactivities

CanbeusedforProcurementaswellasRet

aildistribution

Accessto

Stateconnectivityatsubsidizedra

tes

Guaranteedfootfallstothe

CSCduetoG2C

services

HighInvestments

Stateco-o

rdinationessential

Focuson

G2Cservicesma

ndatory

csc retail

Documents