cru wiebetech ultradock udv5...4 protectin your diital assets tm cru wiebetech ultradock udv5.5 user...

6
CRU ® WiebeTech ® UltraDock UDv5.5 User Manual Features Four separate host attachment options (USB 3.0, USB 2.0, FireWire 800, and eSATA) for compatibility with virtually any computer Multiple LEDs indicate operational status, including disk activity, hidden area detection, error state, and the status of power input and output LCD menu allows user to configure settings and view information on attached drives Detects and indicates hidden areas (HPAs or DCOs) found on hard drives Able to create HPAs and DCOs Aluminum case for rugged durability and excellent heat dissipation

Upload: others

Post on 25-Feb-2021

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: CRU WiebeTech UltraDock UDv5...4 Protectin Your Diital Assets TM CRU WiebeTech UltraDock UDv5.5 User Manual 1 INSTALLATION STEPS a. Use the provided screws to attach the protective

Wiebetech Branding

2c85m76yPMS 711C

66c7m7yPMS 299C

Product Name:Univers 73 Black Extended

abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ

CRU® WiebeTech® UltraDock UDv5.5User ManualFeatures

• Fourseparatehostattachmentoptions(USB3.0,USB2.0,FireWire800,andeSATA)forcompatibilitywithvirtuallyanycomputer

• MultipleLEDsindicateoperationalstatus,includingdiskactivity,hiddenareadetection,errorstate,andthestatusofpowerinputandoutput

• LCDmenuallowsusertoconfiguresettingsandviewinformationonattacheddrives

• Detectsandindicateshiddenareas(HPAsorDCOs)foundonharddrives

• AbletocreateHPAsandDCOs

• Aluminumcaseforruggeddurabilityandexcellentheatdissipation

Page 2: CRU WiebeTech UltraDock UDv5...4 Protectin Your Diital Assets TM CRU WiebeTech UltraDock UDv5.5 User Manual 1 INSTALLATION STEPS a. Use the provided screws to attach the protective

2

Protecting Your Digital AssetsTM

CRU WiebeTech UltraDock UDv5.5 User Manual

1 PRE-INSTALLATION

1.1 PACKAGE CONTENTS

The following list contains the items that are included in the com-

pleteconfigurationforthisdevice.PleasecontactCRUifanyitems

aremissingordamaged:

Accessories Quantity

UltraDock 1

ACadapterandpowercord 1

USB3.0cable 1

FireWire800cable 1

eSATAcable 1

SATAdriveattachmentcable 1

IDEcable 1

MolexMini-Fittolegacypowercable 1

Metaldriveplate 1

Packetofscrewsandbumpers 1

QuickStartGuideandWarrantyInfo 1

TABLE OF CONTENTS1Pre-Installation 2

1.1PackageContents 2

1.2IdentifyingParts 3

1.3LEDBehavior 3

1.4WarningsandNotices 3

1InstallationSteps 4

2HowtoUsetheLCDInterface 4

3HPA/DCOHandling 5

4CRUConfigurator 5

5TechnicalSpecifications 6

Page 3: CRU WiebeTech UltraDock UDv5...4 Protectin Your Diital Assets TM CRU WiebeTech UltraDock UDv5.5 User Manual 1 INSTALLATION STEPS a. Use the provided screws to attach the protective

3

Protecting Your Digital AssetsTM

CRU WiebeTech UltraDock UDv5.5 User Manual

1.3 LED BEHAVIOR

LED COLOR STATE DESCRIPTION

PowerOut Green SolidTheUltraDockUDv5.5ispoweredonandoutputtingpower.

PowerIn Green Solid TheUltraDockUDv5.5isconnectedtopower.

Error Red SolidThereisaproblemwiththeUltraDockUDv5.5.PleasecontactTechnicalSupport.

DriveAccess AmberBlinking

Dataiscurrentlybeingac-cessedfromtheattacheddrive.

Solid Yourcomputerhostdoesnotsupportdriveactivitypolling.

HPA/DCO Green Solid

Ahostprotectedarea(HPA)ordeviceconfigurationoverlay(DCO)hasbeendetectedontheattacheddrive.

1.4 WARNINGS AND NOTICES

Pleasereadthefollowingbeforebeginninginstallation.

General Care

• Themain circuit board of the UltraDock UDv5.5 is sus-

ceptibletostaticelectricity.Propergroundingisstrongly

recommendedtopreventelectricaldamagetotheenclo-

sureorotherconnecteddevices,includingthecomputer

host.Avoidall dramaticmovement, tappingon theunit,

andvibration.

• Avoidplacingtheharddrivesclosetomagneticdevices,

highvoltagedevices,ornearaheatsource.Thisincludes

anyplacewheretheproductwillbesubjecttodirectsun-

light.DoNOTallowwatertomakecontactwiththedrive

ortheUltraDockUDv5.5.

• Remove the drives before transporting the UltraDock

UDv5.5topreventdamagetothedriveinterfaces.

SIDE VIEW

DCPowerConnector

SATAPowerConnector

1.2 IDENTIFYING PARTS

TakeamomenttofamiliarizeyourselfwiththepartsoftheUltraDock

UDv5.5.Thiswillhelpyoutobetterunderstandthefollowinginstruc-

tions.

TOP VIEW

FanFailIndicator

PowerOutputStatusLED

HPA/DCOIndicator

DriveAccessLED

LCDScreen

Navigationbuttons PowerSwitch

PowerInputStatusLED

ErrorLED

FRONT VIEW

AdminConfigPort

FireWire800Connectors

USB3.0Connector

eSATAConnector

REAR VIEW

eSATAConnector

MolexMini-FitPowerConnector

IDE/PATAConnector

Page 4: CRU WiebeTech UltraDock UDv5...4 Protectin Your Diital Assets TM CRU WiebeTech UltraDock UDv5.5 User Manual 1 INSTALLATION STEPS a. Use the provided screws to attach the protective

4

Protecting Your Digital AssetsTM

CRU WiebeTech UltraDock UDv5.5 User Manual

1 INSTALLATION STEPSa. Usetheprovidedscrewstoattachtheprotectivemetalplatetothebottomofyour3.5”drive.Thisstepis

optional.Thepurposeofthebottomplateistoprovideprotectiontothedriveelectronicsofyourharddrive.

b. Ifyou’reattachinganIDE/PATAdrive,configurethejumpersontherearofthedrivetoMaster.Consultthe

instructionsonyourharddrive’slabel.

c. ConnecttheUltraDockUDv5.5tothedrive(oradapter),usingtheIDEribbonandMolexpowercablesforIDE/

PATAdrivesortheunifiedSATAdata/powercableforSATAdrives.

d. Ifyou’reusinganadapter,connectthedrivetotheadapter.

e. ConnectaeSATA,FireWire,orUSBcablefromyourcomputertothecorrespondingportontheUltraDock

UDv5.5.

f. ProvidepowertotheUltraDockUDv5.5.ConnecttheincludedACadapteroraSATApowercablefromthe

insideofyourcomputercase.

g. Turnonthepowerswitch.

YouarenowreadytousetheUltraDockUDv5.5toaccesstheattacheddrive.Ifthedriveisalreadyformatted,it

canbeusedrightaway.Ifthedriveisbrandnew,oritsformatisnotcompatiblewithyourcomputer,thedrivewill

needtobeformattedbeforebeingused.

Formattingadrivewillerasealldataonthedrive,sobesuretobackupyourdatabeforebeginningthisoperation.

2 HOW TO USE THE LCD INTERFACEUsetheLCDand4-buttonnavigationinterfacetoviewinformationabouttheattacheddriveandtheUltraDock

UDv5.5.Onthe4-button interface,UpandDownallowyoutoscroll throughoptions,whileEnter selectsan

optionandBackgoesbacktothepreviousscreen.Thecontentsofthemenuarelistedonthefollowingpage.

MENU ITEM SUBMENU ITEM ACTION

ViewDriveInfo DiskTemp Displaysthetemperatureoftheattacheddrive,displayedin°C.

Capacity(MB) Displaysthecapacityoftheattacheddrive,measuredinmegabytes.

Manufacturer Displaysthemanufactureroftheattacheddrive.

Modelnumber Displaysthemodelnumberoftheattacheddrive.

Serialnumber Displaystheserialnumberoftheattacheddrive.

Firmwarerev Displaysthefirmwarerevisionoftheattacheddrive.

HPAsize(MB) Displaysthesizeofthehostprotectedarea,ifany,ontheattacheddrive.Measuredinmegabytes.

DCOsize(MB) Displaysthesizeofthedeviceconfigurationoverlay,ifany,ontheattacheddrive.Measuredinmegabytes.

Diskhealth DisplaystheS.M.A.R.T.statusoftheattacheddrive.

Start/Stops Displayshowmanytimestheattacheddrivehasspunupandspundown.

Powercycles Displayshowmanypoweron/offcyclestheattacheddrivehasundergone.

Badsectors Displaysthenumberofbadsectorsreportedbytheattacheddrive.

STOP!

Page 5: CRU WiebeTech UltraDock UDv5...4 Protectin Your Diital Assets TM CRU WiebeTech UltraDock UDv5.5 User Manual 1 INSTALLATION STEPS a. Use the provided screws to attach the protective

5

Protecting Your Digital AssetsTM

CRU WiebeTech UltraDock UDv5.5 User Manual

HOW TO USE THE LCD INTERFACE, CONTINUED...

MENU ITEM SUBMENU ITEM ACTION

ViewDockInfo ProductName Displaysthebrandnameoftheproduct(e.g.UltraDock)

UniqueID# Displaysthespecific,uniquenumberassignedtotheunitforidentification,akintoaserialnumber.

FirmwareVer.# DisplaystheversionofthefirmwarecurrentlyinstalledontheUltraDockUDv5.5.

CreateHPA/DCO SetDCOSize ThisoptionisonlyavailableifnoHPAexistsonthedrive.ItallowsyoutosetanewsizefortheDCO.PressUporDowntosetanewsizefortheHPA,andEntertoconfirmthechoice.Thediskcapacityavailabletoacomputerwillbereducedbythisamount.Setthevalueto0tohavenoDCO.Valuesexceedingtheavailablecapacitywillnotbeaccepted.

SetHPASize AllowsyoutosetanewsizeforanHPA.PressUporDowntosetanewsizefortheHPA,andEntertoconfirmthechoice.Thediskcapacityavailabletoacomputerwillbereducedbythisamount.Setthevalueto0tohavenoHPA.Valuesexceedingtheavailablecapacitywillnotbeaccepted.

3 HPA/DCO HANDLINGTheUltraDockUDv5.5willchecktoseeifanyHPAs(hostprotectedareas)orDCOs(deviceconfigurationoverlays)

arepresentonstartup.IfanHPAorDCOisdetected,theUltraDockUDv5.5willindicatethatonehasbeenfound

andaskwhatyouwanttodowithit.UsetheUpandDownbuttonstoscrollthroughtheoptions,shownbelow,

andthenpressEntertoselectanoption.

DCO FOUND HPA FOUND

Keep DCO–KeepstheDCO Keep HPA–KeepstheHPA

Remove DCO–PermanentlyremovestheDCO,

exposinganyhiddendatawithinthatarea

Remove HPA Temp–TemporarilyremovestheHPA

Remove HPA Perm–PermanentlyremovestheHPA

4 CRU CONFIGURATORCRUConfiguratorforbothMacandWindowsprovidesextendedconfigurationoptionsformanyCRUproducts,

includingtheUltraDockUDv5.5.ItdisplaysinformationabouttheUltraDockUDv5.5andanyattacheddriveand

canmonitortheUltraDockUDv5.5inthebackgroundandsendsanemailortextmessageifaproblemisdetected.

Downloadithere:www.cru-inc.com/support/software-downloads/configurator-software-download/

Setup Instructions

ConnectaUSBmicro-Bcabletothe“Admin”portontheUltraDockUDv5.5andconnecttheotherendtoyour

computer.Then,turnontheUltraDockUDv5.5.Finally,opentheConfiguratorapplication.

Page 6: CRU WiebeTech UltraDock UDv5...4 Protectin Your Diital Assets TM CRU WiebeTech UltraDock UDv5.5 User Manual 1 INSTALLATION STEPS a. Use the provided screws to attach the protective

For more information, visit the CRU web site.

www.cru-inc.com

5 TECHNICAL SPECIFICATIONSProductModels UltraDockUDv5.5

U.S.PatentNo. 8,090,904

DriveInterfaceTypes&Speeds

PATA/IDE:upto133MB/sSATA(witheSATAcable):upto6Gbps

HostInterfaceTypes&Speeds

eSATA:upto6GbpsUSB3.0:upto5GbpsFireWire800:upto800MbpsUSBMicro-B:upto480Mbps(Adminconfigurationonly)

SupportedDriveTypes 2.5”and3.5”rotationalandsolidstateSATAdrives3.5”rotationalIDE/PATAdrives2.5”rotationalIDE/PATAdrives*,Hitachi1.8”drives*,Toshiba1.8”drives*,MacBookAir2010*,MacBookAir2011*,mSATA*,miniPCIePATA*,miniPCIeSATA*,miniPCIeUSB**RequirestheappropriateCRUSATAorPATAadapter

HostDataConnectors One(1)USB3.0connector(backwardscompatiblewithUSB2.0)One(1)eSATAconnectorTwo(2)FireWire800connectors

SupportedOperatingSystems

Windows10,8,and7WindowsServer2016,2012and2008productfamiliesOSX/macOS10.10“Yosemite”ornewerLinuxdistributionsthatsupporttheconnectiontypeused

Compliance EMIStandard:FCCPart15ClassAEMCStandard:EN55022,EN55024CE,RoHS,RCM

ProductWeight 0.4pounds(0.18kg)

ProductDimensions 4.33inWx2.95inLx1.06inH(110mmWx75mmLx27mmH)

TechnicalSupport YourinvestmentinCRUproductsisbackedupbyourfreetechnicalsupportforthelifetimeoftheproduct.Contactusthroughourwebsite,cru-inc.com/supportorcallusat1-800-260-9800or+1-360-816-1800.

©2015,2017CRUAcquisitionGroup,LLC.ALLRIGHTSRESERVED.

ThisUserManualcontainsproprietarycontentofCRUAcquisitionGroup,LLC(“CRU”)whichisprotectedbycopyright,trademark,andotherintellectualpropertyrights.

UseofthisUserManualisgovernedbyalicensegrantedexclusivelybyCRU(the“License”).Thus,exceptasotherwiseexpresslypermittedbythatLicense,nopartofthisUserManualmaybereproduced(byphotocopyingorotherwise),transmitted,stored(inadatabase,retrievalsystem,orotherwise),orotherwiseusedthroughanymeanswithoutthepriorexpresswrittenpermissionofCRU.

UseofthefullUltraDockUDv5.5productissubjecttoallofthetermsandconditionsofthisUserManualandtheabovereferencedLicense.

CRU®andWiebeTech®(collectively,the“Trademarks”)aretrademarksownedbyCRUandareprotectedundertrademarklaw.ThisUserManualdoesnotgrantanyuserofthisdocumentanyrighttouseanyoftheTrademarks.

Product WarrantyCRUwarrantsthisproducttobefreeofsignificantdefectsinmaterialandworkmanshipforaperiodoftwoyearsfromtheoriginaldateofpurchase.CRU’swarrantyisnontransferableandislimitedtotheoriginalpurchaser.

Limitation of LiabilityThewarrantiessetforthinthisagreementreplaceallotherwarranties.CRUexpresslydisclaimsallotherwarranties,includingbutnotlimitedto,theimpliedwarrantiesofmerchantabilityandfitnessforaparticularpurposeandnon-infringementofthird-partyrightswithrespecttothedocumentationandhardware.NoCRUdealer,agent,oremployeeisauthorizedtomakeanymodification,extension,oradditiontothiswarranty.InnoeventwillCRUoritssuppliersbeliableforanycostsofprocurementofsubstituteproductsorservices,lostprofits,lossofinformationordata,computermalfunction,oranyotherspecial,indirect,consequential,orincidentaldamagesarisinginanywayoutofthesaleof,useof,orinabilitytouseanyCRUproductorservice,evenifCRUhasbeenadvisedofthepossibilityofsuchdamages.InnocaseshallCRU’sliabilityexceedtheactualmoneypaidfortheproductsatissue.CRUreservestherighttomakemodificationsandadditionstothisproductwithoutnoticeortakingonadditionalliability.

FCC Compliance Statement: “ThisdevicecomplieswithPart15oftheFCCrules.Operationissubjecttothefollowingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.”

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassAdigitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferencewhentheequipmentisoperatedinacommercialenvironment.Thisequipmentgenerates,uses,andcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructionmanual,maycauseharmfulinterferencetoradiocommunications.Opera-tionofthisequipmentinaresidentialareaislikelytocauseharmfulinterferenceinwhichcasetheuserwillberequiredtocorrecttheinterferenceatthisownexpense.

IntheeventthatyouexperienceRadioFrequencyInterference,youshouldtakethefollowingstepstoresolvetheproblem:

1) Ensurethatthecaseofyourattacheddriveisgrounded.2) UseadatacablewithRFIreducingferritesoneachend.3) UseapowersupplywithanRFIreducingferriteapproximately5inchesfromtheDCplug.4) Reorientorrelocatethereceivingantenna.

PartNumber:A9-000-0055Rev1.1

FOROFFICEORCOMMERCIALUSE

1000SETechCenterDr.Suite160,Vancouver,WA98683