crisis innovation and relationship cards 2.0
DESCRIPTION
Innovation in the smart card and payment industry for the USTRANSCRIPT
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FaultlineCommerce
Crisis, Innovation and Relationship Cards
Smart Card Alliance Annual MeetingScottsdale, May 17-18, 2010
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FaultlineCommerce
Patrick
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FaultlineCommerce
Faultline Commerce
V I S AA D V I S EA V I S
Management ConsultingStart-up Financing
Private Equity Transactions
Mobile CommercePayment Technologies
Digital Media
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FaultlineCommerce
Visionary, Moi ?
Source: Nilson Report, 2007
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FaultlineCommerce
Today’s Presentation
• The end of the Crisis ?• A New Innovation Cycle• Relationship Cards• So What ?
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FaultlineCommerce
Circa 2008…
Source: Sequoia Capital
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FaultlineCommerce
Circa 2010 …?
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FaultlineCommerce
The End of the Crisis !
Quarter to Quarter Growth in US Real GDP
Source: Finfacts.com, The Market Oracle.com
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FaultlineCommerce
The End of the Crisis !
US Unemployment Rate
Source: Finfacts.com, The Market Oracle.com
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FaultlineCommerce
The End of the Crisis !
S&P 500 Index
Source: Finfacts.com, The Market Oracle.com
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FaultlineCommerce
The End of the Crisis !
Corporate Profits – Financial Industries
Source: Finfacts.com, The Market Oracle.com
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FaultlineCommerce
Crisis & Innovation
Source: Business Week
Great companies born at time of crisis
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FaultlineCommerce
Crisis & Innovation
Source: Forbes
Great products from last recession
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FaultlineCommerce
4 Remarkable Changes
The 3rd Interface Paradigm
Source: Morgan Stanley
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FaultlineCommerce
4 Remarkable Changes
Here Comes F(bk)-Commerce
Source: Morgan Stanley
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FaultlineCommerce
4 Remarkable Changes
The Rise of the Mobile India & China
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FaultlineCommerce
4 Remarkable Changes
There’s an App for That!
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FaultlineCommerce
Relationship Card
Trip Down Memory Lane
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FaultlineCommerce
Relationship Card
The Troubles with that Great Idea
Connectivity
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FaultlineCommerce
Relationship Card
The Troubles with that Great Idea
User Experience
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FaultlineCommerce
Relationship Card
The Troubles with that Great Idea
Business Model
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FaultlineCommerce
Relationship Card 2.0
Touch(Tap)SeeConnectRequestReceive
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FaultlineCommerce
Merchandising Example
Awareness(Advertisement)
Evaluation (Information)
Post-Purchase(Feedback)
Decision(Order)
Purchase(Pay)
Interest(Search)
Source: Faultline Commerce
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FaultlineCommerce
So What ?
Remember, User Experience Matters
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FaultlineCommerce
So What ?
1. Bring Together The Cloud & The Hand
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FaultlineCommerce
So What ?
2. Look Beyond Payment
CARD ActFinance Reform (IRF)Credit MaturationEMV Everywhere ?
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FaultlineCommerce
So What ?
3. Solve The Identity Puzzle
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FaultlineCommerce
So What ?
4. Innovate Beyond Technology
Source: Doblin Group