cresst onr/netc meetings, 17-18 july 2003, v1 18 july 2003 the workforce learning community bill...

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CRESST ONR/NETC Meetings, 17-18 July 2003, v1 18 July 2003 The Workforce Learning Community The Workforce Learning Community Bill Bewley and Roxanne Sylvester UCLA / CRESST The ONR Workplace Education Project 2003 Regents of the University of California

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Page 1: CRESST ONR/NETC Meetings, 17-18 July 2003, v1 18 July 2003 The Workforce Learning Community Bill Bewley and Roxanne Sylvester UCLA / CRESST The ONR Workplace

CRESST ONR/NETC Meetings, 17-18 July 2003, v1

18 July 2003

The Workforce Learning CommunityThe Workforce Learning Community

Bill Bewley and Roxanne Sylvester

UCLA / CRESST

The ONR Workplace

Education Project

2003 Regents of the University of California

Page 2: CRESST ONR/NETC Meetings, 17-18 July 2003, v1 18 July 2003 The Workforce Learning Community Bill Bewley and Roxanne Sylvester UCLA / CRESST The ONR Workplace

2CRESST ONR/NETC Meetings, 17-18 July 2003, v1

• Funded by an ONR grant to UCLA CRESST

– “Research-Based Distance Learning to Support Navy Workplace Education”

The Workplace Education The Workplace Education ProjectProject

Page 3: CRESST ONR/NETC Meetings, 17-18 July 2003, v1 18 July 2003 The Workforce Learning Community Bill Bewley and Roxanne Sylvester UCLA / CRESST The ONR Workplace

3CRESST ONR/NETC Meetings, 17-18 July 2003, v1

• The goal– Create a framework for application of

guidelines to courseware evaluation by real users

• The process– Expert review

– Select guidelines, recast as questions

– Test, revise, test—an iterative process

– Base technical quality judgment on instrument and rater reliability

– Report and deliver

Guidelines FrameworkGuidelines Framework

Page 4: CRESST ONR/NETC Meetings, 17-18 July 2003, v1 18 July 2003 The Workforce Learning Community Bill Bewley and Roxanne Sylvester UCLA / CRESST The ONR Workplace

4CRESST ONR/NETC Meetings, 17-18 July 2003, v1

• Web-based instruction context

– Accuracy of course content, instructional design, operations, format, technical standards

• Other guidelines

– FSU “Evaluating the Course”: 27 categories, 119 questions

– ASTD “Courseware Certification”: 19 categories, 78 questions

– USMC “Interactive Multimedia Instruction Style Guide”: 12 categories, 50 pages

Guidelines FrameworkGuidelines Framework

Page 5: CRESST ONR/NETC Meetings, 17-18 July 2003, v1 18 July 2003 The Workforce Learning Community Bill Bewley and Roxanne Sylvester UCLA / CRESST The ONR Workplace

5CRESST ONR/NETC Meetings, 17-18 July 2003, v1

• The challenges

– Balancing technical quality with usability

– Creating sufficient user support to ensure rater reliability while not overburdening raters with information

Guidelines FrameworkGuidelines Framework

Page 6: CRESST ONR/NETC Meetings, 17-18 July 2003, v1 18 July 2003 The Workforce Learning Community Bill Bewley and Roxanne Sylvester UCLA / CRESST The ONR Workplace

6CRESST ONR/NETC Meetings, 17-18 July 2003, v1

• KMT Guidelines: Value Added

– Based on rigorous, up-to-date research

– Examination of technical quality of instrument; it may be possible to evaluate courseware well with fewer questions

– Examination of rater reliability

– Examination of scoring training issues related to calibration of rater scores

Guidelines FrameworkGuidelines Framework

Page 7: CRESST ONR/NETC Meetings, 17-18 July 2003, v1 18 July 2003 The Workforce Learning Community Bill Bewley and Roxanne Sylvester UCLA / CRESST The ONR Workplace

7CRESST ONR/NETC Meetings, 17-18 July 2003, v1

• How technical quality is established

– Representative sample population, various course types; variability of raters and courses

– Qualitative data on rater interactions with framework and course components

– Quantitative data on instrument reliability and rater reliability

– Development of rater scoring training materials

Guidelines FrameworkGuidelines Framework

Page 8: CRESST ONR/NETC Meetings, 17-18 July 2003, v1 18 July 2003 The Workforce Learning Community Bill Bewley and Roxanne Sylvester UCLA / CRESST The ONR Workplace

8CRESST ONR/NETC Meetings, 17-18 July 2003, v1

• Initial work on KMT guidelines

– Reviewed guidelines in relation to formative evaluation of course components• Originally 58 guidelines, reduced to 52

– Selected guidelines supporting formative evaluation of course components• From 52 to 14 guidelines

– Turned guidelines into questions• From 14 guidelines to 45 questions

– Applied guidelines questions to three courses, reviewed results, revised guidelines selections and questions

Guidelines FrameworkGuidelines Framework

Page 9: CRESST ONR/NETC Meetings, 17-18 July 2003, v1 18 July 2003 The Workforce Learning Community Bill Bewley and Roxanne Sylvester UCLA / CRESST The ONR Workplace

9CRESST ONR/NETC Meetings, 17-18 July 2003, v1

• Usability Study 1: Questions

• Courseware Evaluation Questions Usability Study– Videotaped think-aloud– Review of Systems Thinking lesson– Use of paper-based Guidelines questions– Graduate students and temporary workers– August-December 2003– Revision of questions; addition of definitions &

examples to enhance rater agreement

Guidelines FrameworkGuidelines Framework

Page 10: CRESST ONR/NETC Meetings, 17-18 July 2003, v1 18 July 2003 The Workforce Learning Community Bill Bewley and Roxanne Sylvester UCLA / CRESST The ONR Workplace

10CRESST ONR/NETC Meetings, 17-18 July 2003, v1

• Usability Study 2: Prototype E-Tool

• Prototype E-Tool Usability Study– Think-aloud screen and audio capture– Examine e-tool functionality– Examine interplay between e-tool and

courseware– Begin to examine rater reliability– Graduate students, instructional designers,

SMEs– January to April 2004– Determine all features required– Use results to program final e-tool

Guidelines FrameworkGuidelines Framework

Page 11: CRESST ONR/NETC Meetings, 17-18 July 2003, v1 18 July 2003 The Workforce Learning Community Bill Bewley and Roxanne Sylvester UCLA / CRESST The ONR Workplace

11CRESST ONR/NETC Meetings, 17-18 July 2003, v1

• Usability Study 3: Final E-Tool

• Final E-Tool Usability Study– Think-aloud screen and audio capture– Refine e-tool– Examine rater reliability– Develop rater training procedures– Graduate students, instructional designers,

SMEs– June to September 2004– Deliver October 2004

Guidelines FrameworkGuidelines Framework

Page 12: CRESST ONR/NETC Meetings, 17-18 July 2003, v1 18 July 2003 The Workforce Learning Community Bill Bewley and Roxanne Sylvester UCLA / CRESST The ONR Workplace

12CRESST ONR/NETC Meetings, 17-18 July 2003, v1

• Continue formative evaluation

– Evaluate additional WLC courses

– Continue research on validity of framework and rater reliability

– Disseminate framework for review

– Develop worked examples

– Develop rater scoring training materials

– Conduct rater and trainer training

04/05 Tasks04/05 Tasks

Page 13: CRESST ONR/NETC Meetings, 17-18 July 2003, v1 18 July 2003 The Workforce Learning Community Bill Bewley and Roxanne Sylvester UCLA / CRESST The ONR Workplace

13CRESST ONR/NETC Meetings, 17-18 July 2003, v1

• Bill Bewley

– 310-825-7995

[email protected]

• Roxanne Sylvester

– 310-206-5672

[email protected]

For More InformationFor More Information