creative strategy decisions. group assignment consider the market for compact cars. choose three...
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Creative Strategy Decisions
Group Assignment
Consider the market for compact cars. Choose three competitors in this market.
1. Develop a positioning grid using: Attributes Benefits
2. Show how the multiattribute model can be used in this market.
3. Develop a positioning statement for your three competitors
Articulate the Message
Many ways to convey an advertising message.
Common to all messages are:A creative strategy determining what the
message will say or communicate.Creative tactics for how the message
strategy will be executed.
An Advertising CampaignIntegratedIntegrated
InterrelatedInterrelated CoordinatedCoordinated
In Different MediaIn Different Media Over a Time Period
Over a Time Period
IntegratedIntegrated
InterrelatedInterrelated CoordinatedCoordinated
In Different MediaIn Different Media
Marketing Communication
Activities
Marketing Communication
Activities
Centered on a Theme or IdeaCentered on a Theme or Idea
Advertising Campaign Themes
“The Ultimate Driving Machine”
“The Ultimate Driving Machine”
BMWBMW
“At a place called Miller time”
“At a place called Miller time”
MillerLite
MillerLite
“Like a Rock”“Like a Rock”
ChevyTrucksChevyTrucksBMWBMWMiller
LiteMillerLite
The central message that will be communicated
in all of the various IMC activities
The central message that will be communicated
in all of the various IMC activities
Successful Long-Running Campaigns
Nike Just do it
Allstate Insurance You’re in good hands with Allstate
Hallmark cards When you care enough to send the very best
Budweiser This Bud’s for you
Intel Intel inside
State Farm Insurance Like a good neighbor, State Farm is there
Chevy Trucks Like a rock
Dial soap Aren’t you glad you use Dial?
Company or BrandCompany or Brand Campaign ThemeCampaign Theme
This ad is part of an advertising campaign for Miller Lite Beer
Approaches to Guide the Search for a Creative Theme
Positioning the Brand
Positioning the Brand
Use a UniqueSelling PositionUse a Unique
Selling Position
Create the Brand Image
Create the Brand Image
Find the Inherent Drama
Find the Inherent Drama
Seeking the Major Idea
Seeking the Major Idea
1. Approaches to the Major Selling Idea: USP
Buy this produce and you'll benefit this way or enjoy this reward
Buy this produce and you'll benefit this way or enjoy this reward
Must be unique to this brand or claim; something rivals can't or don't offer
Must be unique to this brand or claim; something rivals can't or don't offer
UniqueUniqueBenefitBenefit UniqueUniqueBenefitBenefit
Unique Selling Proposition
Unique Selling Proposition
The promise must be strong or attractive enough to move people
The promise must be strong or attractive enough to move people
PotentPotent
2. Creating a Brand Image
Often used for products such as soft drinks, perfume, liquor, clothing, airlinesOften used for products such as soft drinks, perfume, liquor, clothing, airlines
The creativity sales strategy is based on a strong, memorable brand identity through image advertisingimage advertising
The creativity sales strategy is based on a strong, memorable brand identity through image advertisingimage advertising
Used when competing brands are so similar it is difficult to find or create a unique attribute
Used when competing brands are so similar it is difficult to find or create a unique attribute
The creativity sales strategy is based on a strong, memorable brand identity through image advertisingimage advertising
The creativity sales strategy is based on a strong, memorable brand identity through image advertisingimage advertising
Used when competing brands are so similar it is difficult to find or create a unique attribute
Used when competing brands are so similar it is difficult to find or create a unique attribute
Approaches to the Major Selling Idea: Unique Brand Image
No Fear Ads Create a Unique Brand Image
3. Approaches to the Major Selling Idea: Inherent Drama
Inherent Drama
Inherent Drama
Messages generally presented in a warm, emotional way Hallmark, Maytag, Kellogg
Messages generally presented in a warm, emotional way Hallmark, Maytag, Kellogg
Focus on consumer benefits with an emphasis on the dramatic element in expressing them
Focus on consumer benefits with an emphasis on the dramatic element in expressing them
Messages generally presented in a warm, emotional way Hallmark, Maytag, Kellogg
Messages generally presented in a warm, emotional way Hallmark, Maytag, Kellogg
4. Approaches to the Major Selling Idea: Positioning
Establish a particular place in the customer’s mind for the product or service
Establish a particular place in the customer’s mind for the product or service
Establish a particular place in the customer’s mind for the product or service
Establish a particular place in the customer’s mind for the product or service
PositioningPositioning
Based on product attributes/ benefits, price/quality, use or application, type of user, problem solved
Based on product attributes/ benefits, price/quality, use or application, type of user, problem solved
Pennzoil’s Positioning is Based on Protection
Quaker State’s Positioning is Based on Performance
This Ad Positions 3M as Highly Innovative
Creative Consistency
Consistency in promotional creativity is a key success factor so that target audience retains the brand position.
Involves consistency across:TimeCreative executionsAdvertising mediaPromotional toolsProducts
Consistency Across Executions
Canadian Creative Themes
Find unique ways of speaking to Canadians
Find unique ways of speaking to Canadians
Canadians have a different set of social values which influence our motivation for consumption.
Canadians buy products for what they do for us instead of what they say about us.
Canadians have a different set of social values which influence our motivation for consumption.
Canadians buy products for what they do for us instead of what they say about us.
Message Appeals
To influence consumer feelings toward a product, service or cause
To influence consumer feelings toward a product, service or cause
To influence consumer feelings toward a product, service or cause
To influence consumer feelings toward a product, service or cause
The approach used to attract the attention of consumers
The approach used to attract the attention of consumers
The way an appeal is turned into an advertising messageThe way an appeal is turned into an advertising message
The way the message is presented to the consumerThe way the message is
presented to the consumer
The approach used to attract the attention of consumers
The approach used to attract the attention of consumers
The way an appeal is turned into an advertising messageThe way an appeal is turned into an advertising message
AdvertisingAppeals
AdvertisingAppeals
Creative Execution
Style
Creative Execution
Style
Rational Appeals
Focus on the consumer’s practical, functional, or utilitarian need for product or service.Emphasize features and/or benefits. Reasons for owning or using.
Informative Deal with facts, learning, and the logic of persuasion.
Rational Appeals
The features, benefits, or evaluative criteria important to consumers which can serve as the basis of a rational appeal vary:Between product or service categories.Among various market segments.
Types of Rational Appeals
Popularity: Stresses the brand’s popularityPopularity: Stresses the brand’s popularity
News: News announcement about the productNews: News announcement about the product
Price: Makes price offer the dominant pointPrice: Makes price offer the dominant point
Competitive: Makes comparisons to other brandsCompetitive: Makes comparisons to other brands
Feature: Focus on dominant traits of the productFeature: Focus on dominant traits of the product
News: News announcement about the productNews: News announcement about the product
Price: Makes price offer the dominant pointPrice: Makes price offer the dominant point
Competitive: Makes comparisons to other brandsCompetitive: Makes comparisons to other brands
Feature: Focus on dominant traits of the productFeature: Focus on dominant traits of the product
A Very Direct, Side-by-Side Comparison Ad
A Rational, “Popularity” Appeal
Emotional Appeals
Relate to the customers’ social and/or psychological needs for purchasing a product or service.
Many consumer motives for purchases are emotional.
Using Emotional Appeals
Many advertisers believe appeals to consumers’ emotions work better at selling brands that do not differ markedly from competing brands. i.e. When rational differentiation is difficult.
Advertising must resonate with the target audience and evoke relevant processing responses connected to the purchase decision or consumption experience.
Appealing to Socially-Based Feelings
StatusStatus
AcceptanceAcceptance
RespectRespect
ApprovalApproval AffiliationAffiliation
BelongingBelonging
RejectionRejection RecognitionRecognition
Embarrass-ment
Embarrass-ment
InvolvementInvolvement
AcceptanceAcceptance
RespectRespect
ApprovalApproval AffiliationAffiliation
BelongingBelonging
RejectionRejection RecognitionRecognition
Embarrass-ment
Embarrass-ment
InvolvementInvolvement
Social-BasedFeelings
Social-BasedFeelings
Music and Visual Effects Excite Feelings
Transformational Ads
RicherRicher
MoreExcitingMore
Exciting
WarmerWarmer
FeelingsFeelings
MeaningsMeanings
ImagesImages
BeliefsBeliefs
MoreExcitingMore
Exciting
WarmerWarmerRicherRicher
BeliefsBeliefs
ImagesImages
MeaningsMeanings
FeelingsFeelings
MoreEnjoyable
MoreEnjoyable
It must make the product use experience . . .
It must make the product use experience . . .
The ads create . . .The ads
create . . .
Norwegian Uses Transformational Advertising
Fear Appeals
Fear An emotional response to a threat that expresses or implies some sort of danger.
Ads sometimes use fear appeals to evoke this emotional response and arouse individuals to take steps to remove the threat.
Often used for social change issues.
Threat Plus Solution Gently Persuades
Humour Appeals
Best known and best remembered of all advertising.
Used for many reasons:Attract and hold consumers’ attentionCreate positive moodDistract receiver from counterarguing the
message
Using Humour Appeals
StrengthsStrengths WeaknessesWeaknesses
Using Humour Appeals
Does Not Aid Persuasion in General
Does Not Aid Persuasion in General
Aids Attention and Awareness
Aids Attention and Awareness
StrengthsStrengths WeaknessesWeaknesses
May Harm Recall and Comprehension
May Harm Recall and Comprehension
May Harm Complex Copy Registration
May Harm Complex Copy Registration
Does Not Aid Source Credibility
Does Not Aid Source Credibility
Is Not Effective in Bringing About Sales
Is Not Effective in Bringing About Sales
May Wear Out Faster Than Non-humorous Ads
May Wear Out Faster Than Non-humorous Ads
May Aid Retention of the Message
May Aid Retention of the Message
Creates a Positive Mood and Enhances PersuasionCreates a Positive Mood
and Enhances Persuasion
May Aid Name and Simple Copy Registration
May Aid Name and Simple Copy Registration
May Serve As a Distracter, Reducing Counterarguing
May Serve As a Distracter, Reducing Counterarguing
Does Not Aid Persuasion in General
Does Not Aid Persuasion in General
Aids Attention and Awareness
Aids Attention and Awareness
May Harm Recall and Comprehension
May Harm Recall and Comprehension
May Harm Complex Copy Registration
May Harm Complex Copy Registration
Does Not Aid Source Credibility
Does Not Aid Source Credibility
Is Not Effective in Bringing About Sales
Is Not Effective in Bringing About Sales
May Aid Retention of the Message
May Aid Retention of the Message
Creates a Positive Mood and Enhances PersuasionCreates a Positive Mood
and Enhances Persuasion
May Aid Name and Simple Copy Registration
May Aid Name and Simple Copy Registration
May Serve As a Distracter, Reducing Counterarguing
May Serve As a Distracter, Reducing Counterarguing
Clever Execution of Humour in a Print Ad
Combined Rational and Emotional Appeals
In many situations, creative specialists don’t choose, but determine a method to combine the two approaches.
“Few purchases of any kind are made for entirely rational reasons. Even a purely functional product such as laundry detergent may offer what is now called an emotional benefit – say, the satisfaction of seeing one’s children in bright clean clothes.” David Ogilvy and Joel Raphaelson
Teaser Advertising
A unique example of combining rational and emotional appeals.
Teaser Ads May Not Show the Product
Teaser Ads Excite Curiosity
MasterCard Creates an Emotional Bond
Source of the Message Appeal
Source The person involved in communicating a marketing message, either directly or indirectly.
Source The person involved in communicating a marketing message, either directly or indirectly.
Direct source
•A spokesperson who delivers a message and/or demonstrates a product or service.
•Andre Agassi endorsing Head tennis rackets.
Indirect Source
•Doesn’t actually deliver a message.
•Draws attention to and/or enhances the appearance of the ad.
•A model.
1. Source Credibility
Expertise Expertise TrustworthinessTrustworthiness
CREDIBILITYCREDIBILITY
Endorsement by Both a Celebrity and an Expert
2. Source Attractiveness
Resemblance between the source and
recipient of the message
Resemblance between the source and
recipient of the message
SimilaritySimilarity
Knowledge of the source
through repeated or prolonged exposure
Knowledge of the source
through repeated or prolonged exposure
FamiliarityFamiliarity
Affection for the source resulting
from physical appearance, behaviour, or other personal
traits
Affection for the source resulting
from physical appearance, behaviour, or other personal
traits
LikeabilityLikeabilitySimilaritySimilarity FamiliarityFamiliarity
Attractive Models are Often Used in Cosmetics Ads
Popular Celebrities Help Attract Attention to Commercials
Risks of Using Celebrities
The celebrity’s behaviour may pose a risk to the company
The celebrity’s behaviour may pose a risk to the company
The target audience may not be receptive to celebrity endorsers
The target audience may not be receptive to celebrity endorsers
The celebrity may be overexposed, reducing his or her credibility
The celebrity may be overexposed, reducing his or her credibility
The celebrity may overshadow the product being endorsed
The celebrity may overshadow the product being endorsed
The target audience may not be receptive to celebrity endorsers
The target audience may not be receptive to celebrity endorsers
The celebrity may be overexposed, reducing his or her credibility
The celebrity may be overexposed, reducing his or her credibility
The celebrity may overshadow the product being endorsed
The celebrity may overshadow the product being endorsed
Understanding the Meaning of Celebrity Endorsers