creating sustainable value with value and risk management · creating sustainable value with value...
TRANSCRIPT
Alain LeBlanc, BEng, MSc, MEng
Manager, PW800 Engine Production Readiness
CSVA 2008 Annual Conference
Creating Sustainable Value with Value andRisk Management
October 27th, 2008
2
Our vision is to provide innovative
power solutions that spark the
imagination and move the world!
MISSION
We, at Pratt & Whitney Canada, are committed to providing innovative power
solutions and global support services that delight our customers. We will grow
and achieve breakthroughs by teaming with our customers, partners and
suppliers, and by leveraging our knowledge and technology. We will ensure a
safe, healthy and challenging environment where our people can realize their
full potential. And we will cultivate a high-performance organization where
quality, speed and innovation are valued and rewarded. Pratt & Whitney
Canada will passionately lead the way by providing the best solutions and
value and anticipating the power needs of future generations.
3
OUTLINE
Introduction
Value Methodologies Overview
Value Methodologies Integration
Concept Phase
Pre-detail and Detail Design
Conclusions
4
CREATING SUSTAINABLE VALUE …
… is about working on the right product andworking on the product right.
Working on theright product or
project
Working on theproduct or
project right
VE, Design for X, Risk Assessment,Operation Process Optimization
Methodologies
Market methodogies, ParametricPaired Comparison, Quality
Function Deployment, FunctionAnalysis, VE, Risk Assessment
Supporting Value Methodologies
Market Analysis and Concept Design Design and Operation Execution
5
VALUE METHODOLOGY OVERVIEWLast 15 Years Journey at P&WC
ACE Operations Transformation - ‘033P, VSM, etc
ACE Launch - ‘98-’99
First Cells Achieve SilverSupply Chain Excellence - ‘00ACE Tool Box, Master Methods,VSM
First Cell Achieves Gold - ‘02
KAIZEN - ‘93-’96
Q + ‘86-’90
Manufactu
ring
Value Engineering - ‘96
Quality Function Deployment - ‘98
Risk Assessment - ‘01
Direct Value Measurement - ‘99
Product Function Specification - ‘98
Parametric Paired Comparison - ‘97Enginee
ring
Parametric Cost Estimation - ‘00
Lean Engineering - ‘03Project Mngt, EVM, etc.
Should cost analysis - ‘07
DFX - ‘97
6
VALUE ENGINEERING
VE was initiated in 1996 to tackle thepressing need to preserve the costmargin on legacy and new products
• Over 160 workshops and 300 peopletrained
• A strong methodology for defining theproduct right
Key Applications :
Cost Reduction
Target Costing
New Product Introduction
Technology Game Changers
Total CostStakeholders
• Factory Standard Cost(FSC)
• Capital cost
• Service cost
• Operating cost
• Non-recurring cost
• Customer, OEM
• Operator
• Certifying Authority
• P&WC
• Vendors & Partners
7
DESIGN for X
DfX (… for Manufacturing or Assembly)was introduced in 1997 as a means tochallenge manufacturing and assemblyconsiderations during design.
• This methodology focuses on productsimplification or part elimination.
Key Applications :
Product Cost Reduction
New Product Introduction
Supplier Bidding process
Manufacturing Process andMaterial Selection
Assembly Time reduction
Consider each part and its mating part with respect to these criteria:
1.Does the part move to the mating part?
2.Must the part be a different material or be isolated from the mating part?
3.Must the part be separate because otherwise later disassembly for service wouldbe impossible?
If the answers to all three questions are NO, the subject part and its mating partmight be combined
All threaded fasteners are automatically candidates for elimination
8
FUNCTION PERFORMANCE SPECIFICATION(FPS)
Function analysis applied to thedevelopment of a function performancespecification
• Similar to the technical FAST diagram
• Rigorous definition of stakeholders'needs
• Competitive suppliers involved in theprocess
• Used to challenge the relationships andthe trade-offs between the enginecontrol function and the major productfunctions
• A most performing tool to innovate anddefine the right product
ManagePowerPT6REngineConcept
Name Criteria Level
Trade-Off
Range Interactors Comments
2.0.0RespondtoLoads/ControlEngineOperationPilotWorkload LowtoHigh Customer,Marketing ex:Fullauto,manual,#ofinputs
Thrust-to-DemandRelationship·Slope Positive F1 ex:Flatspot(region,size,etc.)·NumberofDiscontinuities None F1 ex:"Bumps"(region,size,etc.)
·Aspect Linear F2
·RangeMatching Concordance F2Demandmovementmatchestheengine
operatingenvelope(min/maxthrust)
·SelectionAccuracy±XX%ofdemanded
controllingparameterF2
EngineConfiguration,Customer,
Marketing
ConsistantThrust/Demandrelationship,
regardlessofenginecondition
·Repeatability±XX%of
controlling
parameterF2
Forgivenambientconditionsandagiven
demand, theoutputpoweristhesame. ex:
Demandhysterisis
·Selections'Scatter
±XX%of
controlling
parameterbetween
engines
F2Coordinationofleversinmultipleengine
applications.
TransientResponse
·StabilityatEndofTransient %error, time F1ex:Overshoot,undershoot, timefor
stabilization·RateofPowerIncrease XXSHP/t F1 EngineConfiguration,Customer, ex:Surge·RateofPowerDecrease XXSHP/t F1 Marketing,Rules ex:Flameout
·DelayofResponse XXsec F1/F2 Timebetweennewdemandandreaction
EmergencyPowerManagement
·AbilitytoAchieveMaxPowerNumberoftimes=
f(duration,
amplitude)F1
·AbilitytoRecoverFromthe
IncursioninMaxPowerRangeYes F0/F1
Customer,EngineConfiguration
·MaxPower XXSHP F2
TheLEVELSnotedXXand*areapplication-
dependantandaredeterminedbythe
CustomerRequirements
9
QUALITY FUNCTION DEPLOYMENT (QFD)
A series of matrices which focus ongathering, understanding and deployingthe “voice of the customer” throughoutan organisation
QFD was introduced in ‘98 and used for
• product portfolio and technologypriorization
• contractual scope validation
• strategic sourcing and corecompetency analysis
• market needs link to productspecification
RELATIONSHIP BETWEENWHAT'S AND HOW'S
8 - Does it matter?
CU
ST
OM
ER
NE
ED
S(W
HA
T)
1-
Wh
at
do
es
the
cu
sto
mer
wa
nt?
SPECIFICATION (HOW)4 - How do we do what the
customer wants?
CUSTOMER RATING
3 - Is the customerhappy with us orthe competition?
TARGET6 - What are the numbers we must meet?
ENGINEERING COMPETITIVE ASSESSMENT
7 - How well do we meetour specifications?
How well does the competition meetthe specifications?
RANKING9 - What is important in what we do?
ROOF
5 - What are the contradictions?
2-
Wh
at
isth
ere
lati
ve
imp
ort
an
ce
betw
ee
nc
us
tom
er
ne
ed
s?
WHATsWHATs
HO
Ws
HO
Ws
10
PARAMETRIC PAIRED COMPARISON (PPC)
A systematic tool used to provideweighted priorities by comparingmultiple attributes against each other(in pairs).
• A complementary tool to QFD and VE.
• A very performing consensus anddecision making tool
LifeReliability
?Attribute
Description A B C D E F G H
ABCDEFGH
Reliability (MTBUE)
Life
Installation time
Development time
Direct Operating Cost
Acquisition cost
Maintenance time
Maintenance frequency
11
DIRECT VALUE MEASUREMENT (DVM)
The quantification of (product) marketvalues through interventions at keycustomer gatherings:
• DVM defines an intrinsic value for aproduct independent of its cost (HarryCook, ‘99)
• Market survey data allow Marketingand Advanced Design to validate theirperceived customers’ values
• Key to QFD and Target Costing
• A strong methodology to quantifymarket values
Price Price
$100
$100
$100
$100
SELECTONE
$110
$120
$130
$140
10 speed 12 speed
SELECTONE
SELECTONE
SELECTONE
x
x
x
x
Looking for the price switching points
12
RISK ASSESSMENT
Risk assessment identifies andquantifies the risk associated with avalue proposition where RISK is ameasure of the possibility of deviationfrom the expected
Key Impacts:
• more reliable product cost target riskexposure
• product cost expectation (evolution)curve as a function of the productdevelopment cycle : recurring and non-recurring cost
• increased management confidencelevel and consistency across programs
Lik
elih
oo
d
Very Likely
Impact
1
4
2
3
5
6
78
9
Unlikely
Remote
Likely
Certain
No Impact Negligible Marginal Significant Critical
10
11
• Mitigation Plans
• Contingency Plans
• Risk Waterfalls
13
OUTLINE
Introduction
Value Methodologies Overview
Value Methodologies Integration
Concept Phase
Pre-detail and Detail Design
Conclusions
14
THE DESIGN PROCESS
Conceptdesign
Gate 1 -Offer Concept Design
•Small specialist team
•Market definition
•Competitive analysis
•Product specification
•Technology readiness
•Architecture study
•Business case study
Gate 0 -Study
Working onthe right
product orproject
15
Conceptdesign
Gate 1 -Offer Concept Design
VALUE METHODOLOGIESIntegration into the design process
• Direct Value Measurement
• Parametric Paired Comparison
• Quality Function Deployment
• Function Analysis
• Value Engineering
• Risk Assessment
Working onthe right
product orproject
16
Market requirements analysis of:
• values (thrust, weight, emissions,noise, ….)
• competitive position
• timing and technology impacts
• customer perspective
Translate customer requirements
into engineering requirements
Market Feedback Analysis
enhanced by Direct Value
Measurement or other marketing
tools
QFD APPLICATION
Short Runway Capability
Range
Working onthe right
product orproject
17
DIRECT VALUE MEASUREMENT (DVM)
Light Jet 1 $2M
FOCUS:NBAA
Value for:• TO distance• range• seats• payload• speed• time to climb• engine OEMs
Working onthe right
product orproject
18
VALUE CURVE
is the % of the time attribute is used
Air
craft
Pri
ce
$ $
nm
nm
Tank - Full Range (nautical mile)
Business JetGeneral Aviation
Working onthe right
product orproject
19
Life Reliability
Installation time
Acquisition $
Operation $
Reliability
Attribute
Description A B C D E F G H
ABCDEFGH
Reliability (MTBUE)
Life
Installation time
Development time
Direct Operating Cost
Acquisition cost
Maintenance time
Maintenance frequency
COMPARATIVE JUDGEMENT
LifeReliability
?
Working onthe right
product orproject
20
PPC MATRIXEstablishing Priorities
Attribute Description
Minimum
acceptable A B C D E F G H
Significant
Improvement
Maximum
differentiator
Absolute
score
Relative
score
Reliability (MTBF) 25 000 h a1 a2 a1 e1 f1 g1 a3 50 000 h 100 000 h 7 6
Life 10 years b2 d3 e2 f1 g2 b2 15 years 25 years 4 3
Installation time 5 days d3 e3 f2 g2 c1 48 h 12 h 1 1
Development time 12 months e1 d1 g1 d2 8 months 6 months 9 8
Direct Operating Cost 150 $/h e1 e1 e3 100 $/h 0 12 10
Acquisition Cost 200 000$ f1 f3 175 000$ 100 000$ 8 7
Maintenance time 24 h g3 12 h 0 9 8Maintenance frequency every month 2 months 6 months 1 1
Meet these first
Then meet these
Never exceedthese
Order
Working onthe right
product orproject
21
OUTLINE
Introduction
Value Methodologies Overview
Value Methodologies Integration
Concept Phase
Pre-detail and Detail Design
Conclusions
22
Gate 1 -Offer
Pre-detaildesign
Pre-detail &
Detail Design
• Customer committed
• Component & System specs
• Partnership specs
• Supplier selection
• Budget validation
• Technology mitigation
Detail design
Gate 2 - Launch
Design specificationdefined
THE DESIGN PROCESS Working onthe productor project
right
23
Detail Design
Bill of Materials Definition
Bill of Materials Characterisation
Product Certification
Production Plan
Entry-into-Service
Gate 2 - Launch
Design specificationdefined
THE DESIGN PROCESS
DetailDesign
Gate 3 - Produce
Working onthe productor project
right
24
Gate 1 -Offer
Pre-detaildesign
Pre-detail &
Detail Design
• Risk Assessment
• Value Engineering
• Design for X
• Operation Process
Optimization methodologies
VALUE METHODOLOGIESIntegration into the design process
Detail design
Gate 2 - Launch
Working onthe productor project
right
25
RISK ASSESSMENT
INPUTS• Key Product Indicators (Weight, Perfo., …)• Key Project Indicators (Schedule, Cost…)• Design Cross-Section• Engineering Cost Estimate• Technology Assessment• Risk Historical Data• Contractual Penalties• etc.
OUTPUT• Risk Summary• Top Risks with Value Impact
• on Project• on Product
• Risk Exposure into Target Costing
Working onthe productor project
right
26
INPUTS• Risk Assessment• Risk Exposure• Risk Cube• Past Risk Mitigation Experience• Alternative Plan Possibilities
OUTPUTS• Risk Mitigation Plan• Waterfall Chart• Risk Reduction Monitoring
(%)
RISK RESPONSE Working onthe productor project
right
27
VALUE ENGINEERING
Fu
ncti
on
Nu
mb
er
Function Name
Tu
be
Bu
nd
le
Ho
usin
g
Slid
er
Th
erm
al
Actu
ato
r
Co
ver
Co
st
per
fun
cti
on
Co
st
Dis
trib
uti
on
Co
st
per
fun
cti
on
Co
st
Dis
trib
uti
on
1 Transfer Heat 313 X X X X 313 30% 256 31%2 Contain Fluid 110 100 X X 0 210 20% 188 23%3 Modulate Fuel Temperature X X 82 83 X 165 16% 165 20%4 Locate / Position 33 69 56 7 0 165 16% 110 13%5 Respect Envelope 17 33 X X X 50 5% 17 2%6 Resist Environment 0 33 X 10 X 43 4% 33 4%7 Permit Maintainabillity 0 0 15 X 28 43 4% 18 2%8 Mix hot and cold fuel X X X 18 X 18 2% 13 2%9 Interface 0 18 X X X 18 2% 11 1%10 Prevent leaks / Seal 10 5 X X 0 15 1% 15 2%11 Achieve service life 0 0 0 0 X 0 0% 0 0%
Total Cost per Component---> 483 258 153 118 28 1040 826Before VE (%) 46% 25% 15% 11% 3%After VE (%) 52% 19% 19% 10% 0.4%
Component Name Before VE After VE
What
1. Planning
2. Info Gathering
3. Function / CostAnalysis
4. Idea Generation
5. Idea Evaluation
6. Recommendations
7. Implementation
Who
MGT, Facilitator
Key Players, Facilitator
Reduced VE Team
Full VE Team
Full VE Team
Full VE Team
PMT, IPDT, etc.
Working onthe productor project
right
28
OUTLINE
Introduction
Value Methodologies Overview
Value Methodologies Integration
Concept Phase
Pre-detail and Detail Design
Conclusions
29
CONCLUSIONS
Creating SUSTAINABLE value is based on two fundamental elements:
1. Working on the RIGHT product or project
2. Working on the product and project RIGHT
Value methodologies have been instrumental in achieving success in the pastat P&WC. Its success was influenced by the following enablers:
1. the accountability of the process owner,
2. the buy-in of the process users, and
3. the support from Management
Working onthe productor project
right
30
THANK YOU
31