creating greater value for your business. full service offerings including: digital and electronic...
TRANSCRIPT
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Creating Greater Value for Your
Business
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Full Service offerings including:• Digital and Electronic Data collection• Data entry• Audit and reconciliation• Analytics and reporting• Account collections
Thorough reconciliation based on customer requirements• Back office bookings to commissions • Many customers utilize CTS for external audits• Many customers utilize CTS for compliance purposes
How we work with you
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Customization of reporting• Timeline of commissions• Reporting and analysis customized• Comparison of estimated to actual commissions • Identification of non-commissioned bookings• Ranking of commissions paid by operators based on
history
Strong marketplace presence• Over 90% of the current Commonwealth members• Contacts with major hotel operators• Over 200 Small to mid-size agencies• Partnerships with ECS, HGP, WPS, Concur (GDSx), Pay
mode, Commtrak and TACS
Customization and Consolation
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Contract Flexibility• Power of Attorney assignment not required• 30 day out clause
Collections• We chase your money as you. Money goes directly to you, the
way you want it• Managed by full-time dedicated team• Inquires sent to hotels via email, mail, phone call, fax and
electronic file• TACS PMS relationship with 33,000 hotels• WPS intranet for 19,000 hotels• Multilingual invoices and statements• Imaging of hotel responses
Benefits to your company
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Customer Service• Dedicated Account Manager• We help agencies optimize back office and ETF process• Full audit trail from booking to payment• No guest unknown, we contact the hotels to match unknown
records to payment
Technology• Best in class in-house development team dedicated to finding
solutions and reporting for agencies• Database expert support staff• Proprietary software• Booking collection• Importing records back into the back office
• Continual enhancement of normalization and reconciliation logic
• Customized Reporting, analysis and Collection software
Customer Benefits
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New Partners
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Collection information represented by color graphs and charts
Master view of all clients data
Outstanding and Collected Commissions by Month
CTS and Agency Collection Percentages
Booked vs. Actual Commission (on Collected)
Visual Collect powered by
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Visual Reporting
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Provide vital consumed data to HGP’s customized reporting platform
Accurate data reporting down to the agent sign with RATE CODE
Booked vs. Actual Commission (on Collected)
Quarterly reporting and ongoing consultation with partner
Understand your entire spend to capitalize on all opportunities
Hickory Global Partners
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Midoffice GDS data provider
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ASTA PROUD PARTNER
Proud supporter of the American Society of Travel Agents
We LOVE our agency partners and believe in the future and sustainability of the distribution channel
Support of advocacy and education
Supplier member of Corporate Advisory Council, responsible for setting the legislative agenda for ASTA
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Strong presence in Canadian market
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Coming soon!
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Brand NEW Reporting
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Are your commissions coming in on a timely
manner?
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Thank You!
Who owes you the most $$
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Thank You!
Opportunities
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Thank You!
Control market share by identifying your top Brands
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Thank You!
Identify opportunities by knowing your top Chains
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Thank You!