creating an organizational learning culture: the perspective of workplace learning
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Creating an organizational learning culture: The perspective of workplace learning. Iris Ai-Tzu Li Assistant Professor Graduate Institute of Adult & Continuing Education National Chung Cheng University. Introduction 1/3. - PowerPoint PPT PresentationTRANSCRIPT
Creating an organizational learning culture:
The perspective of workplace learning
Iris Ai-Tzu LiAssistant Professor
Graduate Institute of Adult & Continuing Education
National Chung Cheng University
Introduction 1/3
• Environmental change: technology, knowledge economy, globalization, demographic change
• Learning is inevitable and increasingly important to survive changes in today’s workplace
• Many researches have paid attention on formal educational training
• Informal learning as one of the most important training strategies to form the learning organization in enterprises
Introduction 2/3
• A broader perspective: integrate high-leverage training and continuous learning into the learning practice.
• It aims to create a learning culture which in turn links training and learning to performance improvement.
Introduction 3/3
• The purposes of the paper– describe what organizational learning culture is– discuss the meaning and approaches of workplace
learning– provide a case to explain how the company
established a learning culture through different venues of workplace learning and achieve the competitive advantage .
What is Organizational Learning Culture? 1/4
• A culture is the way we do things around here
• Organizational culture has a number of basic elements that provide a guide to what is important, what attitudes are appropriate, and how to behave within an organization.
• These elements are beliefs, values, assumptions, attitudes, and behavioral norms (shared expectations).
What is Organizational Learning Culture? 2/4
• An organizational learning culture was defined as the existence of a set of attitudes, values and practices with in an organization which support and encourage a continuing process of learning for the organization and/or its member
What is Organizational Learning Culture? 3/4
• Schein’s framework (2004)
tacit assumptions regarding learning of the group
espoused values
day-to-day behavior or artifacts
What is Organizational Learning Culture? 4/4
• a learning organization could also be seen as indicators of an organizational with a culture of learning or a commitment to learning– a learning strategy (learning becomes a deliberate and
conscious part of the strategy)
– a flexible structure with reduced bureaucracy and restrictive job descriptions and which encourages cross function co-operation
– a blame-free culture in which learning is valued and encouraged and the environment itself is blame-free
Implication
• Fostering learning in the organizational context extend beyond the concept of a well-established orthodox training system
• But link closely to the behaviors, attitudes, values, and structures operating in organizations.
The Meaning of Workplace Learning 1/3
1700
1800
1872
apprenticeship
workers’ education
a school for employees
• interactively used with training and human resources development.
The Meaning of Workplace Learning 2/3
1900 Westinghouse, General Electric, and Ford organizationally provided educational training for employees.
1900s HRD was replaced by Workplace Learning and Performance (WLP), and shifted the focus of workplace training from “Teaching” to ”Learning” and “the results of learning”.
1945 ASTD was established
The workplace learning community
Environmental factors such as competitiveness, globalization,
knowledge economy, technological change and government policy
Networks andpartnershipsSupply chainsGovernmentCommunityProfessional
societiesOther enterprises
Formal VET
The enterpriseCulture of learning Technology
Training
Plans
Access to networks
The workgroupand individual
Skills and capabilityInnovative capacity
Workplace learning for increasedcompetitiveness and innovative capacity
ANTA (Australian National Training Authority) (2003). What makes for good workplace learning?.
A systemic view of workplace learning
The Meaning of Workplace Learning 3/3
Workplace learning
formal learning
informal learning
incidental learning
A case report 1/4
• STAR company
• The rationale of choosing this case:– A multinational organization – identified itself as having a commitment to
learning/learning culture.
• The analysis focused on the elements of characteristics of a learning culture and the ways to build a learning culture.
A case report 2/4
• Characteristics of the company– Founded in 1940s– Multinational information technology corporation– $104 billion in 2007
• Organizational structure– 3 business units– Matrix structure
A case report 3/4
• Approaches to building an organizational learning culture– The headquarter develops a standardized training
system (competence-based)– The development of the training courses suits
local circumstance– Training and informal learning integrated
• Mobile learning system
• Mentoring
A case report 4/4
– Training and informal learning integrated• Seed “instructor”• Training and learning assessment systems• Self-responsibility for learning
– Knowledge sharing mechanism– Changing roles of learning consultant– Management system
• Flexible organizational structures• Team work job design• Performance review system
Organizational structure
Training
system
Work system
Management system
Motivated employee
Informal learning
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