creating a learning strategy for maximum impact€¦ · 2 “if you don't know where you are...

Entire presentation Copyright ©2017 Cognitive Advisors LLC All Rights Reserved

Creating a Learning Strategy

for Maximum Impact

Marty Rosenheck, Ph.D.,

Director, Talent Development Consulting

[email protected]

@mbr1online©2018 eLearning Brothers Custom LLC All Rights Reserved

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“If you don't know where you are going,you'll end up someplace else.”

― Yogi Berra

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• Case Example Water Quality Association

• Apply Learning Strategy Template

Agenda

Learning Strategy Template

Leaders

Guidance

Action

Support

Value to Organization

Outcomes

MeasurementsAnalytics

CompetenceProficiencies

Employee

ManagerCoachPeers

Learning Path

Learning Experiences

ContentPerformance Support

Tools

Organizational Technology Ecosystem

ExpertsMaster Practitioners

ExecutivesStakeholders

Learning and Dev Professionals

Results Performance Enablement

Learning Science Learning Experience DesignDesign ThinkingDisciplines

©2018 eLearning Brothers Custom LLC All Rights Reserved

Context Cultural

Modular EducationProgram

Basics

Office/Support StaffSales

InstallersService Technicians

Designers

Fundamentals

Sales(Certified Water Treatment Rep)

Design(Certified Water

Specialist)

Installation(Certified Installer)

Service(Certified Service

Tech)

Master Water(Master Water

Specialist)

Master Service(Master Service Tech)

Foundational

Core Advanced

• Manages and tracks learning paths that include formal, informal, and on-the job learning (OJL)

• Provides a targeted Nano-Coaching Feedback CycleTM

• Automates tracking, reporting, accountability, and analytics

Mobile SaaS software that optimizes the development of workplace skills

that lead to business results

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Water Quality Association(TREK screen shots from an

Android phone)

• New sales rep logs in• Sees 3 assigned learning

paths

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• Sales rep touches the Sale Rep Certificate and it expands out to show one assigned badge with three learning activities.

• He selects the third –Perform a Water Test.

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• He looks at a quick video on how to conduct a water test.

• (TREK can link to any relevant proprietary customer or outside content – just in time, at the teachable moment.)

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• Now he conducts the test and records his results.

• He uses the sensors of the mobile device to capture and track real-world work product.

• In this case he takes a picture with his phone’s camera and uses the GPS to show that he was on the customer’s site.

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• He takes the picture, which is uploaded into TREK.

• When he submits it, his coach or supervisor is sent a notification that he needs to review the Sales Rep’s work and provide feedback.

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Coach’s View• The coach got the

notification so he logs on to his phone.

• He reviews the submission of work from the Sales Rep including the photo.

• The coach is given guidelines and the info needed to make it easy to give good feedback.

• The coach can approve the work or tell rep to try it again.

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• When the Sales Rep completes the requirements and shows that he can actually do the job, he earns a badge.

• The badge is authenticated and, when clicked, it shows the evidence of accomplishment.

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What you want to hear:

“I enthusiastically recommend the program. It’s a great tool for both new and

experienced people. “

WQA Member Company Owner