#cotesummit 2017 leveraging tech for student success

Leveraging Technologies for Student Success

@LauraPasquini.Open SUNY COTE Summit 2017Syracuse, NY March 9, 2017

#cotesummit

A Few Light Bulb Ideas…

•Defining & Shaping Technology•Identifying Learner Needs•Leveraging Tech to Support Learners•Strategies to Succeed

http://bit.ly/cotesummitleveragetech

#cotesummit

Tweet & share your ideas please!

#cotesummit#cotesummit

about.me/laurapasquini @LauraPasquini

#cotesummit

What does the word

“TECHNOLOGY” mean to you?

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#cotesummit

Technology has the power to shape and foster:

PARTICIPATIONCOLLABORATIONCONNECTIONSCOMMUNITY

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There is SO MUCH MORE going on beyond

the screen.

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#cotesummit

“The degree students truly can’t afford is the

one they don’t complete, or that employers don’t

value.” ~ Arne Duncan, former

US Secretary of Education

#cotesummit

Adult learners will constitute over 41% of

postsecondary students in the next five years.

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The New Normal/Traditiona

l

National Center for Education Statistics

(Pelletier, 2010)

Context is key!

#cotesummit

5 Questions to Ask First

1) Who are your learners?

2) What are their learning outcomes?

3) How will you facilitate learning/advising/support?

4) What are the characteristics of the technology?

5) What resources are available?

(adopted from Bates, 2015)#cotesummit

Leveraging PARTICIPATION

for Student Success

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#cotesummit

#ugstSTORY

#cotesummithttp://ugststory.wordpress.com

http://ugststory.wordpress.com/

Ask BIG Major/Career Questions

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Share Their Story#cotesummit

Time Management

#IUSedtech

Learn from Experts

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Learn from their Peers

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https://storify.com/ugststory

#cotesummit

https://storify.com/ugststory

What Employers Want…• Critical thinking• Problem-solving• Technical skills• Leadership• Teamwork

• Organization• Collaboration• Taking Initiative• Flexibility• Interpersonal

SkillsJobs Outlook 2016 via NACE

#cotesummit

http://www.naceweb.org/s11182015/employers-look-for-in-new-hires.aspx

Digital Literacy

#cotesummit(Jisc, 2015)

Technical Skills Development

#IUSedtech

Creative Commons http://creativecommons.org/OER Commons https://www.oercommons.org/

http://creativecommons.org/

https://www.oercommons.org/

Students Need Our SUPPORT Online…

- Develop a rapport and connection- Identify issues and challenges on campus- Establish a mentoring relationships- Demonstrate appropriate behavior online - Eliminate cyberbullying, harassment, etc. - Disclose personal wellness & mental health- Share academic and career goals- Provide outreach for well-being needs- Connection to advising & student success support

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Leveraging COLLABORATION

for Student Success

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How do you SUPPORT your learners at your

institution?

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36#cotesummit

“I just need help picking a few classes for next

semester”

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The Tools of the Trade

ENGAGEMENTSERVICE

LEARNING

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Student Info Systems Degree Audits, Student Records

Scheduling

WebsitesInstitutions Resources

E-mail, Blogs, Chat, Facebook, Twitter, Podcasts, Video,

etc.

Interactive Video, tablets, smart phones

CRMRetention Software

e Portfolios Portals

LMS

1

2

3

4

56

7

8 other9 Combination

The FERPA Line

ENGAGEMENT

ENGAGEMENT

SERVICE

LEARNING

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Streamline ALL.THE.TOOLS!

Right now, there are at least 4 systems we use daily (E-mail, PeopleSoft,

DegreeWorks, Blackboard) and have three different log ins. A "one stop shop" where we can log in once and see/use all of our required systems

would be wonderful.”

#cotesummit(Pasquini & Steele, 2016)

How often have you used the _____ technologies in your advising

practice?

4. e-mail, Social Media, etc. 1.3 %

2. CRM 2.9%

7. LMS, e-Portfolio, etc. 12.7%

8. Other 65.1%

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Holistic Student Support

“A tool that allows for students to develop an academic, career and financial plan that also integrates the degree

evaluation tool.”#cotesummit(Pasquini & Steele, 2016)

Need for Communication &

Information Sharing“An integrated system that includes

advising notes, degree audits, appointment scheduling, a

communication system with students that also documents those communications in

the student's advising file, and incorporates all records regarding

students' academic status (e.g. good standing, probation, etc.)”

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Technologies to Support Our Learners

• Culture of change in our institutions• Leadership vision for leveraging student support• Align advising technology with campus strategy• Reduction in resources=increase need for NEW

models and modes of support• Interest in holistic advising practices across

campus• Push to move online and blended support models#cotesummit

Leveraging CONNECTIONS

for Student Success

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#cotesummit

92 Interviews from these MOOCs

(Veletsianos, Reich, & Pasquini, 2016)

Challenges in Open, Online Learning

#cotesummit(Veletsianos, Reich, & Pasquini, 2016)

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Learner Strategies


Strategy #1

Within their immediate physical environment:

Note taking

Printing out course content

Other books

Talking to others face-to-face


Content Curation & Information

Literacy#cotesummit

Strategy #2Within the broader online environment:

Forming study groups

Joining social networks

Google

Wikipedia


#cotesummit

@catspyjamasnz #cotesummit

Technology to Connect

“I would like for technology to play a larger role in my advising practice. I would love to be able to utilize Facebook and Twitter to connect as an individual advisor to my students.”

#cotesummit(Pasquini & Steele, 2016)

#cotesummit(Pasquini & Evangelopoulos, 2016)

Strategy #3Within their broader life, world, and context:

Stopping and returning to the course later

Skipping activities; prioritizing course content

“Stealing time” or fitting their learning into their personal schedule


Adding to Cottom’s (2015) “roaming autodidacts” – learners work in a broader context of a complete life:The workstation

The ecology of learning

The life landscape

#cotesummit

Implications for Practice

Understanding barriers to distance education

Scarcity of time for learning

Sensitivity to external commitments of learner

Emphasis & importance of instructional design

Self-remediation strategies to succeed as a distance learner

#cotesummit

The “So What” for Research =

Sharing Practical Implications

#cotesummit

#cotesummithttp://bit.ly/researchshortshttp://thedlrgroup.com

#cotesummit

Leveraging COMMUNITY

for Student Success

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(Milton & Cox, 2004)

#cotesummit

Image c/o @nancywhite(Wenger, 2009) #cotesummit

#AcAdv#phdchat#SAchat#edtech#AcWri#highered #cotesummit

Meet the #AcAdv Chat Community

Follow on Twitter:@AcAdvChat

Tuesdays 12-1 pm CST

Hashtag #acadv

acadvchat.wordpress.com

#cotesummit

https://twitter.com/acadvchat

http://acadvchat.wordpress.com/about/

#cotesummit

(Spinal Tap, 1984)

Turning P.D. Up to 11

#cotesummit

#cotesummit

Cultivate an Active Social Network

#cotesummithttp://networkedcommunity.wordpress.com

Flowing from Digital Water Coolers…

• Innovative Thinking• Knowledge curation • Interdisciplinary Studies of Student

Support• Idea Generation• Debates On Practice

#cotesummit

At Your Campus Can You?• Partner to integrate student

support with IT Services• Share practices across disciplines

and departments• Evaluate who is at the table for

technology decisions & planning

#cotesummit

At Your Campus Can You?• Cross-train and mentor across

functional area• Connect advising/support with

instructional designers• Collaborative on technology

integration projects

#cotesummit

How will you foster participation,

collaboration, connections & community?

#cotesummit

Stay in touch #cotesummithttp://bit.ly/cotesummitleveragetech

@LauraPasquini#cotesummit