cot hs app i cmp v1.0 151217 - derbyshiredales.gov.uk · 13. evidence gathering cameras ......

CROWDMANAGEMENTPLAN

VERSION1.0

HarbourCourt,CompassRoad,NorthHarbour,Portsmouth,Hants,PO64ST

CompanyRegistrationNumber:5713594

Tel:+44(0)2302295503-Fax:+44(0)2392293332

Email:[email protected]

www.vespasiansecurity.co.uk

CROWDMANAGEMENTPLANV1.0

VESPASIANSECURITY Page2of31 17/12/2015

DocumentTitle CrowdManagementPlan

Event SeeEventOverviewDocument

CrowdManager(Vespasian) OliverGardiner

DeputyCrowdManager(Vespasian) SimonHodge

IssueDate 06/10/15

Draft# 0.1

This document supersedes all previous versions of the crowd management plan and all information of

which it contains. Check the draft number; the final document will be identified as ‘final’. It is your

responsibilitytoensurethatyouareworkingfromthecorrectdocument.



TableofContents

1. Introduction.........................................................................................................................4

2. AudienceDemography.........................................................................................................4

3. OperationalTeamRolesandResponsibilities.......................................................................4

4. TrainingandCompetencyofStaff.........................................................................................6

5. Deployment.........................................................................................................................7

6. HealthandSafetyandRiskAssessment................................................................................7

7. SiteRecommendations.........................................................................................................7

8. Ingress..................................................................................................................................7

9. Circulation............................................................................................................................8

10. Egress...................................................................................................................................9

11. GeneralChallenges.............................................................................................................10

12. Ejectionpolicy....................................................................................................................12

13. EvidenceGatheringCameras(EGC).....................................................................................12

14. SpecialPoliceServices........................................................................................................12

15. VespasianCustomerEngagementProgramme-CrowdAlert..............................................13

16. References.........................................................................................................................13

1. Introduction.......................................................................................................................16

2. Summary............................................................................................................................16

3. Ejections.............................................................................................................................16

4. CustomerProcess...............................................................................................................18

APPENDIX1-EJECTIONPOLICY

APPENDIX2-CAMERAUSAGEPOLICY

APPENDIX3-DRUGSHANDLINGPOLICY



1. Introduction

ThefollowingtextformsthecrowdmanagementplanforTheFestival.Theplanwilltakeintoaccountany

and all aspects of the event and its planning that have an influence on crowd management. The plan

includes recommendations, calculationsand reasoning fordecisions,backedupby industrybestpractice

andacademicstudies.

Thepurposesofthecrowdmanagementplanistosetouttherolesandresponsibilitiesofallstakeholders

involved in the event, alongwith the appropriate actions to be takenwithin the pre-agreed emergency

plan.Thedocumentwill also showhowVespasianSecurity Ltdwillmakeeveryeffort;where reasonably

practicabletodoso,toensurethesafetyofcustomers,contractorsandartistsattendingtheevent.

Vespasian Security Ltd subscribes to the definition of crowd management created by the American

PedestrianplannerJohnFruin(1992)

“Thesystematicplanningforandthesupervisionoftheorderlymovementandassemblyofpeople.Crowd

managementistheassessmentofthepeoplehandlingcapabilitiesofspacepriortotheuse.Thisincludes

the evaluation of projected levels of occupancy, adequacy of means of ingress and egress, processing

proceduressuchasticketcollection,andexpectedtypesofactivitiesandgroupbehavior.”

Thisdocument istheculminationofaprocessofcontinualreview.Theprocess isdynamicandallowsfor

inputfromallstakeholdersuntilafinalversionisagreeduponbyallagencies.

2. AudienceDemography

AppendixA of the ESMP for the event identifies the audiencedemographic and this document seeks to

understand and plan for the effects and demands that demographicwill have on the crowd safety and

securityattheevent.

3. OperationalTeamRolesandResponsibilities

Figure1:OperationalStructure

3.1. Crowd/SecurityManager



TheCrowd/SecurityManagerwillberesponsibleforstrategicmanagementintermsoftheimplementation

of theCrowdManagementPlan.Thiswillbe inconsultationwith theEvent’sDirectors,TheEventSafety

Officer and the Production Manager. He will work with the organiser and oversee and implement all

strategic and tactical security operations. He will be responsible for all staff, briefing, operations and

monitoringofthesecurityandcrowdmanagementoftheevent.

3.2. EmergencyLiaisonTeamofficer(E.L.T.)–(Vespasian)

Due to the size of the event and the number of operational staff being deployed, the Vespasian Crowd

ManagerinconjunctionwiththeVespasianRadioControlRoomOperatorwillfulfiltheroleofELTofficer.

TheELTofficerwillliaisewiththeProductionteamandallotheremergencyservicesstakeholders.Allkey

areashavecommunicationswiththeELTandallrelevantinformationisfedback.

3.3. VespasianDeputyCrowdManager/NightManager

TheVespasianNightManagerandwillberesponsibleforthedeploymentoftheteam,monitoringofthe

siteandloggingandreportingofallrelevantincidents.

This Night Manager will ensure that all staff are correctly briefed. This is primarily done through the

Supervisors’briefing.

3.4. Supervisors

TheSupervisorswillassisttheoperationsteamasdirectedandhavespecificoperationalrequirementsas

pertheirareaofresponsibility.

3.5. SIALicensedSecurity

Thesestaffwillcarryoutanysecurityfunctionthatisidentifiedasa‘LicensableActivity’underthePrivate

SecurityIndustryAct2001, inandaroundthesitetoensuretheprotectionandsecurityofpeople,assets

andproperty.Theyareentitled tomakethedecisionson thesuitabilityofpersons toenteror remain in

licensedareas.ThismayincludeBody&BagSearching,EvictionsorEjections.Theirfunctionsfocusaround

themaintenanceofthefourlicensingobjectivesassetoutbytheLicensingAct2003.

3.6. CrowdSafetyStewards

TheCrowdSafetyStewards(CSS)deployedbyVespasianwillseektoworktogetherascloselyaspossible

withtheFestivalvolunteerstewards.

Thestewardsareanessentialpartoftheeventsafetymanagementteam,actingastheeyesandearsofthe

eventmanager.Atalltimesthestewardsshouldbeawareofandensurethecare,comfortandwellbeingof

allcategoriesofspectators.TheCSSssuppliedbyVespasianwillbedeployedtovariouspartsoftheFestival

site.AllVespasianCSSshavebeentrainedtothestandardsetoutbytheLevel2NVQAwardinSpectator

Safety/Level2AwardinUnderstandingStewardingatSpectatorEvents.AnyandallCSSthataredeployed

to the front of stage pit barrier (FOSPB) will have been trained by The Event Training Centre in a role

specificcourseprogram.

Thestewardsensurethattheyarefamiliarwiththelayoutofthesiteandtheavailablefacilitiesincluding



First Aid, toilets andwater in order to assist the publicwith relevant information. Theywill attend pre-

eventbriefings,ensuringtheyarefamiliarwitharrangementsforevacuatingtheaudience,includingcoded

messages.Thestewardswillcarryoutpreandposteventcheckswithintheirworkingareaensuringthesite

isclearpriortoandpost-event.

3.7. SpecialistUnit

TheVespasian SpecialistUnit is designed to counter the challenge of targeted and organised crime that

poses a risk to safety at live events within the UK. The Unit is made up of seasoned Vespasian team

members that have received specific training in anti-organised crime initiatives. The Specialist Unit will

operatecovertteamsofSIAlicensedstaffinthecampsiteandhighdensityareasofthesite,attemptingto

disrupttheactivitiesofthosewishingtoillegallytargettheeventfortheirowngain.

TheUnitspecialises inworkingtodeterandapprehend individualsandgroupsthatare involved in theft,

illegal substances, disorder, touting andorganisedmass trespass. The SpecialistUnitmemberswill be in

continual contact with the Vespasian Radio Control Room. The Vespasian Crowd Manager will update

FestivalProductionteamonadailybasiswiththepositiveimpactoftheUnit’soperationsonsite.

4. TrainingandCompetencyofStaff

All levelsofVespasianSecuritystaffreceivespecifictraining inrelationtotheirresponsibilitieswithinthe

organisation. Throughout the operational management and directorship structure, further higher

educationalqualificationsarerequired.Allstaffmustpassallqualificationsofthosethattheyleadbefore

progressingtothenextleveloftheorganisation.

4.1. CrowdManager

FoundationDegreeCrowdSafetyManagementfromBucksNewUniversity.

4.2. OperationalManagers

Level3NVQinSpectatorSafetyandenrolledontheabovecourse.

4.3. OperationalSupervisors

Level 3NVQ Spectator Safety, Specialist Unit Training courses including Anti-Organised Crime initiatives,

CounterCampsiteCrime,CounterTicket-ToutingandEmergencyFirstAidatWork.

4.4. SIADoorSupervisorGradeCrowdManagementStaff

AllmustmaintainminimumSecurityIndustry.

4.5. LicensedgradeofDoorSupervisor

Crowd Safety Stewards - All staff must be qualified or enrolled upon an NVQ Level 2 Qualification in

SpectatorSafetyorLevel2AwardinUnderstandingStewardingatSpectatorEvents.

4.6. SpecificTeamTraining

SpecialistteamssuchasthosestaffdeployedtotheFrontofStagePitBarrierwillalsoreceiveextratraining



relatingtotherolesandresponsibilities.ResponseTeamstaffwillalsoreceivetrainingtoLevel2Awardin

PhysicalIntervention.AllmembersofVespasian’sSpecialistUnit,receivefocusedtraininginanti-organised

crimeinitiativesandcovertoperations

4.7. StaffCompetency

All staffoccupying roles fromOperational Supervisorup toCrowdManagermusthavedisplayed several

key attributes throughout previous operational deployments. Before each member of the team is

consideredforpromotionandtheresultingtraining,theymustfirstberecommendedandsecondedbytwo

oftheircolleagues.

5. Deployment

ThedeploymentofstaffisfortheeventisavailablefromtheeventManagement.

6. HealthandSafetyandRiskAssessment

Allmembersof staffwill understand their health and safety responsibilities to self andothers, including

those with special needs and children. Vespasian will hold a copy of all relevant health and safety risk

assessmentsandproceduresonsiteatall times.Anypersonoragencywishingtoviewthesedocuments

mayaskamemberoftheVespasianteamandthepaperworkcanbeproduced.

7. SiteRecommendations

As it standsall recommendationsandaspectsof thesitehavebeendiscussedat lengthwith theFestival

ProductionSeniorTeamMembersandtakenintoconsiderationbythem.Vespasiancurrentlydonothave

anyfurtherrecommendationstoincreaselevelsofcrowdsafetyattheevent.Thisdocumentisdynamically

reviewedenablingthisstatustochange.

8. Ingress

8.1. Arrival

OneoftheprimarymethodsofarrivalatFestivalisbyprivatevehicle.Moredetailedforecastingisavailable

intheEventOverview.

8.2. Queuing

Adequate queuing lanes will be in place to accommodate the expected number of attendees over the

predictedarrivalperiods.Intheeventofanearlyarrivalofsignificantnumbersofcustomers,Vespasianwill

deploy extra SIA teammembers as part of Incident Response Teams to the gates to assist with search

capacityandmonitorforsignsofdistressinthewaitingcrowd.Thiswaitingcrowdshouldalsohaveaccess

towelfare,toiletsandfirstaidprovision.

8.3. EntrySearchCalculations

TheSIAlicensedmembersoftheVespasianteamthataretobedeployedtotheentrygate,willhavethe



searchcapacityofaround3peopleperminutepermemberofstaffduringtheinitialingress.Thisisdueto

the amount of possessions and equipment that needs to be searched during initial ingress into the

campsite. This search ratewill increase on subsequent re-entry searches due to the reduced amount of

theseitemsthatwouldneedtobesearched.

Takingthesearchrateof3customersperminute,permemberofstaffduringinitialingressconditions,the

calculationshavebeenmadebelowtoshowhowtheVespasianteamcouldmanageanearlyarrivalqueue

situation.Responseteams(of3persons)areusedtomeetunexpecteddemandandmaintainsafequeuing.

Examplestaffinglevels

Numberofstaff Numberofcustomerssearchedperminute Totalperhour

1 3 180

2 6 360

3 9 540

4 12 720

5 15 900

6 18 1080

Fullstaffingprovisiondetailsareavailableinthedeploymentschedule.

Thosewishingtore-enterthesitefromthecarparkwithoutequipmentshouldbedirectedtoadedicated

re-entrysearchlanewherestaffcanconcentrateonbodysearches.Thiswillreduceflowtothemainsearch

lanesthereforeeasingqueuingforthoselanes.

8.4. Entryconditions

PleaseseeAppendixA-EventOverview.

9. Circulation

9.1. WristbandCheckPolicy

It is vital to the continued success of the event thatwristband checks are carriedout correctly and in a

uniformmanner.

Duringthedaysofthefestival,customerswillcirculatethroughouttheeventsite,withtheexceptionofthe

restrictedaccessareas.Asthecustomersmovefromoneareatoanothertheywillbesubjecttowristband

checks to confirm they are paying customers andmonitoring by theVespasian team to ensure they are

suitabletoremainonsite.

Thesecheckswillbecarriedoutat‘crossover’gateslocatedbetweendifferentareassuchascampsiteand

arenas.ThegateswillhavepedestrianbarrierlocatedatthemfortheuseoftheVespasianteampositioned

there.Thenarrowingofgatesandtheplacementofpedestrianbarrier in linewiththeflowofthecrowd

willenabletheVespasianteamtoslowacrowdandcheckmoreaccuratelyunderthenewlyplacedlighting



inthoseareas.

EachandeverytimeacustomermovesthroughawristbandchecklocationsuchasGateD/Fcustomerswill

berequiredtoshowtheirwristband.Dependingonstaffinglevels,lightingandfootfallthroughtheareathe

Vespasianteammemberwilleitherconductavisualorphysicalcheckofthewristband.

Any individual foundtobewithoutawristband, inpossessionofadamagedortamperedwithwristband

willcausethemtobeescortedtoSecurityControlandorescortedfromthesite.Theseindividualswillthen

be subject to a referral to the box office for a replacement due to genuine damage sustained to the

wristbandorbesubjecttotheejectionpolicyduetotrespass.

9.2. CrowdMigration

Thekeytimeperiodforrisktocrowdsafetyfrommigrationisattheendoftheentertainmenteachnight

whenthecrowdattempttoleavethearenaforthecampsites.Thisanticipatedlargescalemigrationshould

howeverbeplannedforasthisactionformspartoftheemergencyproceduresforalocalisedevacuation.

Mobile teamswill bedeployed togate controlpoints that lead from theaffectedareaand instructed to

assisttheVespasianteamatthatlocationinmaintainingacontinual,unheededflowofcrowd.Duringlarge

migrationssuchasthis,allrelevantgateswillbeturnedintosingledirectiongatesuntilthecrowdflowhas

reducedtoalevelwheretwo-wayfoottrafficcanbereinstated.

TheVespasianCrowdManagerwillmonitor the crowdmigration from theaffectedarea froma vantage

point. The Crowd Manager will then use the communication system to orchestrate the re-direction of

crowdfrombusyareastogateswithspareflowcapacity.ThiswillbeadministeredbyResponseTeamsthat

havebeenstrategicallyplacedtore-directcustomersfromgroundlevel.

10. Egress

10.1. Non-Emergency

Thosehavingarrivedbypublictransportwillmostlikelyreturnbythesamemethod.

Due to the expectation of the on-site campsite being used by the crowd there is a reduced risk that

egressing customers will inundate local access roads and routes. This possibility should be considered

howeveron theSundaynightafter thearenahasbeen clearedand customersawaitbeingpickedupby

friends/relatives.AnyshuttlebustimetablewillbemadeavailabletotheCrowdManagersoastoprepare

foranydelaysinegressingcustomerssafelyfromthesite.

Eacheveningtheegresswilltakeplacefromthemainstagearenatowardsthecampsitecrossovergates,

until the point that the exit can be shut to allow the sweep to confirm the arena is clear of customers.

Fromexperienceweexpect thearenashouldclear in20-30minutes. There ishoweveraprovision fora

slowegressfromthemainarenatoreducetheimpactonthecampsiteeachevening.Thisthereforemeans

thateacheveningwillbejudgedonitsownmeritregardingoccupancylevelspriortoanegresslinebeing

formed.

Appropriatesitelightingwillbepositionedalongallegressroutesenroutetothecampsiteandmaingate.



10.2. EmergencyEgressCalculations

Toexitthearenainanemergencywithinatenminuteevacuationtargettime,thecalculationisNumberof

Attendees/thenumberofpeoplethroughthegatein1minute/evacuationTargettimexbygatewidthin

meters = the exit capacity required inmeters. The evacuation time (10minutes) is taken from the HM

Government publication Fire Safety Risk Assessment: Open Air Events and Venues (p.63). The risk

assessmentfortheeventsiteisasa‘LowRisk’siteasHMGovernment(p.63)statesTherisktopeoplefrom

fireoutdoorsmaygenerallybeviewedaslowerthanthatinanindoorsituation,simplybecausepeopleare

lesslikelytobeaffectedbysmokeandheatandtheirescaperoutesaremuchlesslikelytobecutoff.

Exitwidthismadeupofthecombinedwidthofalloftheemergencyexitgatesthatareavailabletousefor

an evacuation. There should also be a separate entry to the event site that is designated for theuseof

emergencyvehiclesonly.Thegatedesignatedfortheemergencyservicevehiclesshouldbewideenough

for the purpose and have an all-weather surface if possible. For more information please see the

EmergencyPlan.

11. GeneralChallenges

11.1. ArtistBackground

Thepopularityandon-stagebehaviorofartistscanpositivelyandnegativelyaffectthesafetyofthecrowd

gatheringtowatchaspecificperformance.Furthermore,artistsaresometimesbookedtoappearonstages

thatsubsequentlybecomeinappropriateforthesizeofcrowdtheyattract.

In termsof crowdsafetyVespasian recommendsaprocessenabling theevent tobe riskawarewith the

particularpotentialthreattosafety.Thisprocessisdetailedbelow.

11.1.1 Procedure

OncetheactsareannouncedamemberoftheProductionteamshouldregularlyrequestupdatesfromthe

artist booking agent as to trends affecting thebands and acts booked for the event. Focusing on crowd

safetyissues,venuessellingoutofticketsandonstagebehaviourbytheartistsleadingthecrowdtoactin

an adverse manner, the updates should be relayed to the Vespasian Contract manager to review. This

informationtheninformsthedeploymentplanintheleaduptotheeventandVespasiancanrecommend

necessaryalterationstotheeventmanagementteamtoschedulingandstaffdeployment.

Wheretrendsareidentifiedbutfoundtobewithinsafeparametersfortheperformancestagestheartists

are booked for, Incident Response Teams will be detailed to attend the scheduled performances in

preparation. The front of stage pit barrier supervisor will also be made aware of any performance or

musicaltracksthatrepresentaparticularconcern.ThePitBarrierSupervisorwillnotifysecuritycontrolof

thisinformationallowingredeploymenttothebarrierbescheduledinlinewithrequirement.

11.2. Theftfromtents

11.2.1 Tactics

Notoriously challenging to combat, theft of customers’ personal belongings from tents needs a multi-



prongedapproach.Vespasianproposestheuseofseveraldifferenttacticstodisruptandapprehendthose

intentontheft.

11.2.2 CovertTeams

ConsistingofSIAlicensedDoorSupervisorsdrawnfromVespasian’sSpecialistUnitwilloperatethroughout

thesitebutwillbefocusedoncombatingtheftsfromtents.

11.2.3 DecoyTents(“HoneyTrapTents”)

Tents that have been pitched by the Vespasian team in the general camping areas will be specifically

monitoredbyteammembersdeployedclosetothelocation.Anypersonspottedenteringthesetentswill

bestoppedandaskedtoaccountfordoingso.Thesetentswillbepitchedinhorseshoeshapedformations

inanattempttoemulateothersocialgroupsthatdothesame.

Anypersonfound inpossessionofsuspectedstolengoodsatanyotherpartof thesitewillbeexamined

withUVlighttoseeiftheyhavebeenintothedecoytents.Thiswouldthenbeseenasreasonablesuspicion

thatthispersonhadbeen‘scanning’tentswithaviewtotheftenablingthepersontobeejectedorspoken

tobypolice.

11.2.4 HighVisibilityPatrols

Additional high visibility staffing in the campsites will act as a deterrent to those trying to steal items.

Vespasian use the same model as police constabularies within inner city areas, high visibility teams

regularlyseenaroundspecificlocationsdoreduceincidentsofcrime.

11.3. Arson

Highvisibilitypatrols (mentionedabove)passingthroughthecampsiteswillbethemosteffectivewayof

combating this challenge. The festival also contracts a dedicated on-site fire safety team. Utilising high

visibility firefighting equipment and vehicles the ire team patrol the site also acting as an excellent

deterrenttoanypersonsintentoncommittingarson.Ifanypersonisfounddestroyingatent,theperson

willbeejectedregardlessoftheownershipofthetent.

11.4. Assault

Deploymentplanswillbebuiltwithflexibility inmindallowingdeployedteamstoberespondfaster.This

added flexibilitywill enableCrowdManagersandSupervisors to relocate teams tobusyareas increasing

thecoverageofthesite.

11.5. PickPocketing

Theuseofcovert teamstosearch for thoseengaging in theactivity ispartof theresponsivestaffbased

solution to the challenge. The use of intelligence from NMPCU at the entry gates to screen for those

individualswishingtoenter thesitewill formpartofaproactiveresponsetothethreatofpickpocketing

crime.

11.6. SexualAssaults

Itisnotoriouslychallengingtodeterindividualsthatarefocusedonthistypesofactivitybutitisthebelief



of the Vespasian team that the review of the security deployment plan should provide comprehensive

coverageofthesite.Thiscomprehensivesitecoverageisvitalinassistingwiththedeterrentleveloffered

toindividualsthatareintentoncommittingsuchcrimes.

11.7. TicketTouting

Thedeployedteamofcovertsecuritywillbedetailedtodifferenttasksdependingonthedynamicneedsof

the event.Oneof these taskswill be tomonitor for toutingoperations during ingress periods. The gate

Supervisorwillalsobetaskedwithsearchingforsignsoftoutingduringtheremaininghoursofdeployment.

Policeonsitewillbemadeawareofanypersonssuspectedofengagingintouting.

11.8. Drugs

PleaseseeAppendixJ-DrugsPolicy

12. Ejectionpolicy

PleaseseeAppendix1-EjectionPolicy.

13. EvidenceGatheringCameras(EGC)

VespasianSecuritydeployEvidenceGatheringCameras(EGC)withkeyteamsandteammembersonsite.

Thedeploymentof thesecamerasare focusedupontheSeniorOperationalManagementTeam, Incident

ResponseTeamsandFrontofStagePitBarrierSupervisors.VespasianSecuritycurrentlymaintainastockof

threeRevealMediaBodyWornvideocamerasandthreehandheldPanasoniccamcorderstobeoperated

by a trainedCrowdSafety Steward. For thepurposesof this planboth typesofdevicewill be knownas

Evidence Gathering Cameras (EGC). The EGC are used to record video evidence of situations involving

customerinteractionswherestaffareengagedin:

• thechallengingofimproperbehavior

• managementofcrowdsafetysituations

• challengingofsuspectedcriminalactivity

• assistinginmedicalcasualtyextractions

• firerelatedincidents

• incidentsoftrespass

ResearchstatisticsshowthattheuseofEGCactivelyreducesincidentratescommittedbymembersofthe

public(26%)aswellasinstancesofcomplaintsandallegationsagainstsecurityteammembers.Theuseof

EGC also resulted in faster resolutions to complaints received. The use of EGC are regulated within

Vespasian by the ‘Evidence Gathering Camera Usage Policy’ which appears as an Appendix to this

document.

14. SpecialPoliceServices



ThelevelpoliceonsitewillbeagreedwiththeLocalPolice.Whererelevant,thefocusoftheseserviceswill

bealsoagreedwiththepolice.

15. VespasianCustomerEngagementProgramme-CrowdAlert

The Vespasian customer engagement programme is designed to create a culture of trust between the

festival customers and the security and crowd management team. This is done by the distribution of

informationtotheFestivalattendeesthroughsocialmedianetworkingsites,flyersandposters.Usingthese

differentdeliverymethods,theFestivalcustomerswillbe

• introducedtoVespasian

• toldwhothesecuritymanagerisforthefestival

• encouragedtomakepositivecontactwiththeVespasianstaff

• givenusefuleventsafetytips

• givenusefulpersonalsecuritytips

• offeredsimpleanti-theftmeasuressuchaslanyardstopurchasefromthesecuritycompound

• givenadirect contactnumber for theVespasian control roomalongwithdirectemail and social

networkingaddressesfortheVespasianteam

• encouragedtoseetheVespasianteamasbeing‘heretohelp’

• askedtocontacttheVespasianteamiftheybelievetheymayhaveinformationthatmaybeofuse

tous

• bemadeawareofkeylocationssuchasfirstaidandthesecurityoffice

16. References

Ambrose,J(2001)Theviolentworldofmoshpitculture.London:OmnibusPress

Fruin,JJ.(1993)Thecausesandpreventionofcrowddisasters.PublishedseminarpaperinEngineeringfor

CrowdSafety:EdSmith,RA.andDickie,JF:ElsevierPressBV.

HMGovernment.(2007)Firesafetyriskassessment:openaireventsandvenues.London:Departmentfor

CommunitiesandLocalGovernmentPublications

HSE.(2000)Managingcrowdssafely.2nded.London:HSE.

http://www.pinnacleresponse.com/DataEditorUploads/ScottishEvaluationFinalReportNov2011.pd

APPENDIX1

EJECTIONPOLICYV1.0


EJECTIONPOLICY

EJECTIONPOLICYV1.0


TableofContents

1. INTRODUCTION..................................................................................................................16

2. SUMMARY..........................................................................................................................16

2.1. SAFER...........................................................................................................................................................16

2.2. Recording.....................................................................................................................................................16

3. EJECTIONS..........................................................................................................................16

3.1. IncidentReporting........................................................................................................................................16

3.2. EvidenceGatheringCameras.........................................................................................................................16

3.3. SecurityManager..........................................................................................................................................17

3.4. Accreditation................................................................................................................................................17

3.5. Evictionlocation...........................................................................................................................................17

3.6. Telephone....................................................................................................................................................17

3.7. Welfare.........................................................................................................................................................17

3.8. PersonsUndertheAgeof18.........................................................................................................................17

3.9. EjectionSlip..................................................................................................................................................17

3.10. Force...........................................................................................................................................................18

3.11. Police..........................................................................................................................................................18

3.12. Log..............................................................................................................................................................18

3.13. Production..................................................................................................................................................18

3.14. Disciplinaries..............................................................................................................................................18

4. CUSTOMERPROCESS..........................................................................................................18

EJECTIONPOLICYV1.0


1. Introduction

This policy details the procedures to be followed for any evictions. It is to be used in conjunctionwith

customerprocessescalationchartbelow.Thedrivingprinciplesforthispolicyaresafetyandtransparency.

Thefirstsectionsummariseshowsafeevictionsaremanaged,thesecondsectiondiscussesthefinerdetails

of suchevictionand final section isa customerprocess chart thatdetailshow incidentsareescalated to

evictionstatus.

2. Summary

2.1. SAFER

EjectionsarealwaysalastresortandmustfollowtheSAFERprocedure.

SUPERVISION–Wherereasonablypracticableeveryejectionwillhaveasecuritymanagerpresent.Policemayberequired.

ABILITY–Aretheyinafitstatetolookafterthemselves?Ifnot,gotowelfare.

FUTURE–Whereare they going, theymusthavebeenmadeawareof safe transportoptions topromoteasafeonwardjourney.

EJECTIONSLIP–Mustbesignedbyasecuritymanager.Removeallaccreditation.

RING–Makesuretheyhavetheopportunitytoringataxi,relativeorfriend.

MoreinformationontheelementsinvolvedintheSAFERprocedureisgivenlaterinthisdocument.

2.2. Recording

Followinganyeviction,thesecuritymanagermustensurethefollowing4stepsarecompleted:

• Incidentreportsarecompleted

• EvidenceCameraFootage(whereanEGCisavailable)isrecordedandbackedup

• Logisrecorded

• Seniorproductionteammemberisinformed

3. Ejections

3.1. IncidentReporting

Allejectionsmusthaveanincidentreportwrittenforthem,andthismustbehandedtotheradiocontroller

ortheCrowdManager(dependentonsizeoffestival)

3.2. EvidenceGatheringCameras

EjectionswherepossibleshouldberecordedwithanEvidenceGatheringCamera,and footageshouldbe

loggedwithincidentnumber.AnyuseofEGCmustadheretoEGCpolicy

EJECTIONPOLICYV1.0


3.3. SecurityManager

EjectionfromsitemayonlybeauthorisedbyaSeniorVespasianManager,aSeniorProductionManager,or

anondutypoliceofficer.

3.4. Accreditation

Allaccreditationfromejectedpersonmustberemovedatpointofexitfromsite.

3.5. Evictionlocation

Theejectedpersonorpersonsmustberemovedtoapredeterminedareaofsafetydependentonhowthey

arrivedtosite.ThiswillbeagreedbyaSeniorProductionManagerandaSeniorVespasianManagerbefore

theevent,andwillbebriefedtoallstaffduringtheevent.

3.6. Telephone

Theejectedpersonorpersonswillbeofferedtheuseofatelephonetocallataxiorfriend/relative.Ifthey

areunabletocallataxiorafriend/relativeataxiwillbecalledforthembyeitheramemberofproduction,

ortheradiocontroller/eventcontroller.

3.7. Welfare

Ifthepersonisidentifiedasbeingvulnerableduetointoxication,incapacitationorsuspectedtobeunder

theinfluenceofacontrolledsubstancebytheSeniorVespasianManager/SeniorProductionManager/on

dutypoliceofficerauthorisingtheejection,theperson(s)toberemovedfromsitetheywillbeeithertaken

welfareormedicalareasforassessment. FollowingadvicefromwelfareormedicaltheSeniorVespasian

Manager/SeniorProductionManager/ondutypoliceofficerwillactaccordinglytoensuretheindividualor

individuals are removed from site in the safestmanner (i.e. an ambulance called or being picked up by

friendorrelative)

3.8. PersonsUndertheAgeof18

If the person is identified as being under the age of 18 theymust be immediately escorted toWelfare.

SecurityControlmustbe informedsothatthiscanbe loggedandpassedontotheWelfareteampriorto

the person’s arrival at the Welfare area. The young person must be formally handed over to Welfare

following theWelfareprocedure. If thepersonposes a risk to themselvesorothers a response teamor

VespasianSeniorManagermustbepresentuntil theparent/guardianarrives toensure the safetyof the

youngpersonorothers.WelfarearetoinformVespasianSecurityControlofthearrivaltimeandmodeof

transportoftheparentorguardiansothattheycanbeescortedontositetocollecttheyoungperson. If

welfarecannotcontacttheparentorguardiantheymaycontactsocialservicesorthepolice,andwillkeep

VespasianSecurityinformedofallactions.

3.9. EjectionSlip

Thepersonorpersonsbeingejectedwill begivenanejection slip thathasbeen filledoutby theSenior

Manager (productionorVespasian) authorising the ejection. Thiswill explainbriefly reason for ejection

andtime/dateofejection.Ifacrimehasnotbeencommittedbutanejectionisrequiredandtheindividual

EJECTIONPOLICYV1.0


wishesto leavepriortoaSecurityManager isableto issueanejectionslip,that individualshouldnotbe

detainedtoenablethis.

3.10. Force

Onlyreasonableforcemaybeusedtoeffecttheejectioninlinewithstatuteandcommonlaw.

3.11. Police

Iftheejectionisdeemedseriousenoughtoinvolvethepolicethenthepersonorpersonswillbehelduntil

thepolicehavebeeninformedandhavearrived.Thepersonorpersonswillthenbehandedtothepolice

and the response team enforcing the ejection or the Vespasian SeniorManager will ensure that police

officeridentificationisrecordedviacontrol. Ifpoliceofficersareunabletoattendfullavailabledetailsof

thepersonorpersonswillberecordedandgiventothepoliceatalatertime.

3.12. Log

Oncethepersonorpersonshaveleftthedesignatedareaforejectionradiocontrolwillbeinformedanda

logmade.Thelogwillincludemethodoftransportationaswellasregistrationnumberifvehicular.Ifthe

person or persons decides to leave by any othermethod other thanmotorised vehicle, verbalwarnings

relating to the health and safety ramifications of their chosen method of transport including but not

restrictedto,unlitroadsandfastmovingvehicleswillbegiven.Thisinformationisalsoontheejectionslip.

3.13. Production

AllincidentsofejectionwillbereportedtoaSeniorProductionManagerateitherthefirstavailablebriefing

time,orviatheproductionradio.Thisthirdpartycheckhasbeenincludedtoensureallrelevantprocedures

havebeenfollowed.

3.14. Disciplinaries

StafffailingtofollowtheSAFERprocedurewillbesubjecttotheVespasiandisciplinaryprocess.

4. CustomerProcess

Ejectionsarealwaysalastresort.Thechartbelowdetailstheprocessthatleadstoanejection.

EJECTIONPOLICYV1.0


VESPASIANDRUGHANDLINGPOLICY


APPENDIX2

EvidenceGatheringCameraUsagePolicy

When a team member is deployed with an Evidence Gathering Camera (EGC) the

team member will be reminded of this usage policy for the deployment of EGC. The

team member should check that the camera is in working order and report any faults

immediately to their Supervisor/Line Manager. Any faults must then be recorded by

Security Radio Control with details of the perceived fault and an estimation of the

time required to fix and return the EGC back to service. If the EGC is unusable then

this should be recorded by Security Radio Control.

1. When called to respond to an incident or when already present at a standard

customer interaction and this develops to represent a threat to safety, an

Incident Response Team (IRT) that have the use of an EGC should switch the

device on.

2. Body Worn EGC devices show clear signs of recording via the forward facing

display screen as well as the presence of an indicator light at the top of the

unit. Any team member issued with the Body Worn EGC should (if possible to

do so given the restrictions of the incident) visually confirm the unit is

recording after the attempt to activate it.

3. All team members present at an incident regardless of their position within

Vespasian Security hierarchy have the right to instruct all EGC devices

present to be switched on.

4. EGC held by CSS should be stood a sufficient distance from any incident to

gain a wider picture of the incident encompassing the IRT involved. If residual

sound levels allow, the EGC should move close enough to record any verbal

exchanges between any Vespasian team members and the customers in

question.

5. CSS who are operating handheld EGC should avoid becoming verbally

involved in the situation being filmed and concentrate on ensuring the device

collects as much visual and audio evidence as possible.

6. EGC operators should be aware that the use of the device can cause the

operator to be a target of aggression from incident protagonists and/or



bystanders. EGC operators should therefore be careful to maintain their

peripheral vision and a safe distance from individuals circling or joining the

situation.

7. EGC devices should remain filming until there is a resolution of the incident. If

the team involved in the incident hands over to another team, the EGC should

remain filming until the new team has activated their EGC. If the new team

has not got the use of a EGC the operator should remain with the new team

until the individual has either, amicably agreed to alter their behaviour and

accept the intervention of the IRT or has left the premises or been handed

over to the Police or been spoken to by Vespasian Senior Operations Team

and then released back into the event. This includes the individual being

escorted to medical or welfare locations and those relevant teams give the

permission to film due to the threat to safety.

8. EGC devices should remain filming until a Vespasian Senior Operations

Manager gives instructions to cease filming. A request can be made by an

EGC operator or radio holder within a team containing an EGC operator for

permission to stop filming but this can only be done once the incident has

reached a resolution.

9. Once filming has, ceased battery levels and recording time capacities on the

EGC device are to be checked to ensure the ability for the camera to be

activated for any future incidents.

10. In the event of an EGC battery or recording capacity running down below

acceptable levels during an incident, the operator should state this verbally so

the EGC can record the fact and if possible note the time of the statement.

11. In the event of an EGC battery or recording capacity running down below

acceptable levels, where reasonably practicable to do so, the EGC operator

should return to Security Control to switch the necessary resources as soon

as possible.

12. At the end of a shift performed by an EGC operator the device should be

handed back to Security Control and the time recorded and any device faults

noted. Any incident reports should be completed at this point with the fact that

the EGC was activated.


23

APPENDIX3

VespasianSecurityDrugsHandlingPolicy(DHP)

Forward

Thisguidancerecognizesthecomplexitiesofworkingwithinthelawinrespectofhandlingcontrolledsubstancesanditisintendedtoprovideclarityandguidanceinrespectofsomeoftheissues.ItrecommendsbestpracticethathasbeendevelopedasaresultofGovernmentresearch.

Thispolicyisintendedtocomplementanyexistingarrangementsthatevents/festivals/venuesmayhavewiththeirlocalpolicelicensingunitandtheyshouldalwaysbeconsultedinthesemattersindetermininghowthiscodeofpracticemightassistandcomplementexistingarrangements.

VespasianSecurityarecommittedtoreducingtheavailabilityofdrugswithinoursphereofinfluence.Whilstpoliceauthoritieshavetheoptiontotakealenientviewofthepossessionofdrugsforpersonaluse,i.e.bywayofstreetwarningsforpossessionofsmallquantitiesofcannabis,thisisnotwithintheremitofprivatesecuritycontractors.VespasianSecuritythereforeissuestrictguidelinesthatourteammembersmustoperatebytoensuretherecanbenosuspicionofmismanagementinthematterofillegalsubstances.

Alternatively,thelawpermitsthedisposalofverysmallamountsofsuspecteddrugs,butinthecaseoftabletsandcapsulesandtheincreaseintheavailabilityof“legalhighs”theremightbebenefitsofaddingtoexistingintelligencebynotdoingso.Matters,suchashowmuchandwhat,inrespectofarrestordestruction,mustbediscussedwiththepolicelicensingofficerthatislocaltotheevent/festival/venuelocation.Thisofficerwilladviseaccordingtolocalneed.

Thefinaldecisionsinrespectofwhatactionistakenwillbethatofeachindividualteammemberineachgivensituation.Thisdecisionwillneedtobelawfulandjustified.

IntroductionVespasianSecurityrecognisesthatthecircumstancesofdrugpossessionandusethatteammemberswillcomeacrossmightvaryenormously.Somepeoplewillbecarryingdrugsfortheirownrecreationalusewhileothersarelookingtoprofitfromthesaleofdrugs


24

regardlessoftheconsequences.

Foreigntouristsmightnotrealisetheimplicationsofourdruglaws.Thisguidanceissetouttohelpyoutakethecorrectcourseofactionontheoccasionswhenyoubecomeawareofthepresenceofasuspecteddrugatthepremisesyouareworkingat.Thiswillusuallybeeitherthroughfindingorasaresultofabodysearch.

ThisguidancehasbecomenecessaryduetothevarietyofpoliciesthatarebeingadoptedacrosstheUKpoliceauthoritiesandisviewedasamajorcontributiontoensuringthesafetyofalloftheVespasianSecurityteamandcustomers.Ourcombinedprioritiesmustbetopreventallformsofdrugtakingwithinyourpremisesandtotackletheavailabilityofdrugsthroughrestrictingthesupply,whilstatalltimesactingwithinthelaw.

Background

MisuseofDrugsAct1971:

Createsanumberofoffencesaroundspecificdrugsthatareclassifiedinrespectoftheirstrengthandharmfuleffectsonhealth.

Class‘A’-‘HardDrugs’likeHeroin,Cocaine,CrackandEcstasy(Possession7yrsImprisonment,withintenttosupply-Lifeimp.)

Class‘B’-‘SoftDrugs’likeCannabisresinandAmphetamine(Speed)(Possession-5yrsimp.,withintenttosupply-14yrsimp.)

Class‘C’-OtherlessdangerousdrugslikeFlunitrazepam(Rohypnol)GHBandsomeofthesteroids(Possession-2yrsimp.,withintenttosupply-14yrs)

Thepenaltiesarerelevantandwillbereferredtolater.

Youshouldbeawareofsomeofthecommonoffencesinconnectionwithdrugs;beinginpossession(theuser),unlawfulsupply(dealer),beingconcernedwiththeunlawfulsupply(i.e.thelookout,bodyguard,go-between,orholderofmoney)andallowingpremisestobeused(i.e.Crackhousesandpublichouseswherenothingisdonetodiscourageobvioususe).

Youshouldalsobeawarethatthelawchangesfromtimetotimeandthatitistheresponsibilityoftheindividualtoensurethattheykeepuptodate.WhilstVespasianSecuritywillendeavourtoupdatethiscodeofpracticetheydonotacceptanyresponsibility


25

foranyactiontakenthatmaybecontrarytocurrentlegislation.TheadvicecontainedwithinthisDrugsHandlingPolicyisbaseduponPolice.

ThePublicEntertainmentLicences(DrugsMisuse)Act1997

Thispieceoflegislationgavethelocalauthority-ontheadviceofthepolice-thepowertoclosepremiseswhereaseriousdrugproblemisperceivedalongwithothermattersrelatingtolicensing.

ThepremisesthatVespasianSecurityteammembersaredeployedtomaybesubjecttothefollowingcondition:-

“ThelicenseeshallenterintoawrittenandbindingagreementwiththeLicensingAuthorityregardingdoorsupervisionpolicy,searchingofpatronsandproceduresassociatedwiththeseizureofunlawfulitems.ThefocusofsuchanagreementwillbeThePublicEntertainmentLicences(DrugsMisuse)Act1997”

Evenifnosuchconditionexists,VespasianSecurityteammembersshouldoperateinlinewiththeaboveconditionasamatterofbestpractice.

ApplicationofLegislation

Whatconstitutesanarrest

Anarrestwillbedeemedtohavebeenmadewhenasuspectedoffenderisdeprivedoftheirlibertyorfreedom.Thefactthatapersonhasbeen‘detained’‘forthepurposeof…’makesnodifference.Itdoesn’tmatterwhatyouchosetocallitstillamountstothesamething.Thereforeifasuspectedoffenderistakentoanofficeandpreventedfromleavingthentheyhavebeenarrested.Evenwordsthatareconsideredbythepersontocompelthemintodoingsomethingandasaresulttheysubmittothatcompulsion,mayamounttoanarrest.

Powers-Arrest

Whilstthepolicehaveawiderangeofpowers,amemberofthepublichasthepowertoarrestandisdefinedas:

Sections24AofthePoliceandCriminalEvidenceAct1984providesthepowerofarrestforpersonsotherthanconstablesanddesignatedpersons(e.g.membersofthepublic).


26

24A(1)Apersonotherthanaconstablemayarrestwithoutawarrant-

(a)Anyonewhoisintheactofcommittinganindictableoffence;(b)anyonewhomhehasreasonablegroundsforsuspectingtobecommittinganindictableoffence.

24A(2)Whereanindictableoffencehasbeencommitted,apersonotherthanaconstablemayarrestwithoutawarrant-

(a)Anyonewhoisguiltyoftheoffence;(b)anyonewhomhehasreasonablegroundsforsuspectingtobeguiltyofit.

24A(3)Butthepowerofsummaryarrestconferredbysubsection(1)or(2)isexercisableonlyif-

(a)Thepersonmakingthearresthasreasonablegroundsforbelievingthatforanyofthereasonsmentionedinsubsection(4)itisnecessarytoarrestthepersoninquestion;and(b)itappearstothepersonmakingthearrestthatitisnotreasonablypracticableforaconstabletomakeitinstead.

24A(4)thereasonsaretopreventthepersoninquestion-

(a)Causingphysicalinjurytohimselforanyotherperson;(b)sufferingphysicalinjury;(c)causinglossofordamagetoproperty;or(d)makingoffbeforeaconstablecanassumeresponsibilityforhim.

Wheretheoffendercouldgetfiveyearsimprisonmentormoreonfirstconviction(alloftheaboveexceptpossessionofaClass‘C’drug.)

Withtheexceptionofthepossessionofclass‘C’drugs,thepowertoarrestexistsforeachoftheotheroffenceslistedaboveprovidedyouhave‘reasonablegrounds’tosuspectanoffenceisbeingcommitted.Onceagain,‘reasonablesuspicion’shouldbegivenitsnormalunderstandingandnotmanufacturedtofitthecircumstances.This‘reasonablesuspicion’cannotbebasedonstereotypingofindividualsthroughrace,colour,gender,sexualorientationorappearance.

Asaroughguide,apieceofCannabisresinthesizeofasmallfingernailwouldbeconsideredbymanypoliceauthoritiesandVespasianSecuritytobea‘personal’useamount.Likewisea


27

‘wrap’withatinyamountofpowderoracoupleoftabletsmightalsobeconsideredtobepersonaluse.Itiswidelyacceptedbymanybutnotallpoliceauthoritiesthatanoperationalsecurityteamwilloftenbeverybusyandmayhaveinsufficientstafftotakeanypositiveaction,butthepolicetendtodiscussanyfindingswhentheycalltocollectthemfromthepremisesorresponsibleperson.

Makinganarrest

MostdrugsencounteredarelikelytobeeitherClass‘A’or‘B’.Thepowersofarresthavealreadybeenstatedinrespectoftheseoffences.Havingmadeyourriskassessmentinrespectofthelikelihoodofanypersonalinjury,takethepersonawayfromanyothersthatmighthavebeenarrestedandintoaconvenientarea,makingitquiteclearthattheyhavebeendetainedandwillbehelduntilthepolicearrive.Youcanonlyuseasmuchforceasisreasonableandnecessary.

Careshouldbetakenwiththeseizeditems.TheyshouldremaininthepossessionofthefindingpersonandthenhandeddirectlytotheinitialattendingPoliceofficer,therebyavoidinganycontinuityissues.Theseizeditemsareineffecttheseizingperson’sexhibit.Itremainsapieceofevidence.Thereforeconsiderationmustbetakentopreserveitinitsnaturalform.Itmustremaininitsoriginalpackagingandattheearliestopportunityplacedinapoliceevidencebag,sealedandthelabellingcorrectlyfilledout.Whenoperationalrequirementsdictate,thefindingpersonmayhandovertheseizeditemstoaseniorVespasianteammemberthatistakingchargeoftheincident.Eachteammemberinvolvedinthisshouldmakeanoteofthetimethisexchangetookplaceincludingadescriptionoftheseizeditemsatthetimeofthehandover.

Yoursafetyandthesafetyofothersareparamount.Thepoliceshouldthenbecalledimmediately,viatheVespasianSecurityradionetworkoriftheeventorlocationhasnocontrolroom,thepoliceshouldbecontactedvia999.Theteammembercallingforpoliceattendanceshouldasktheoperatorfortheincidentnumberandanestimatedtimefortheirattendance.Ifthepoliceareunabletoattendduetootherpriorities,thisincidentnumbermaythereforebecomeevenmorerelevantatalaterdateandshouldbenotedinyourdrugoccurrence/incidentbook.

Ifitbecomesclearthatanoffencehasnotbeencommittedthenthepersonmustbereleasedimmediatelyandthepoliceinformedaccordingly.

Ifitisnotpracticaltoarrestordetaintheperson,thentheyshouldbeejectedfromthe


28

premisesandarecordmadeoftheincidentforyourprotection.Ifpossiblethisrecordmustincludethedetainedperson’sdetails.

PowersofSearch

Onlythepolicehavepowerstosearchpeoplewithouttheirconsent.Theonlywayinwhichyoumaysearchapersonisbyconsent,asaconditionofentryorbyconsentasaconditiontoremainonthepremises.Inexceptionalcircumstancesyouhavethepowertosearchundercommonlawinordertoprotectyourselforothersfromharm.Thereisnoautomaticpowertosearchsomeonewhomyouhavedetainedorarrested.

Inkeepingwiththelawfulpowerstosearchbypolice,youshouldensurethatyouonlyengageinsamesexsearchesandrestrictthesearchtooutergarments,hats,gloves,bagsandaskingthemtoturnouttheirpocketsfollowedbya‘gentlepatdown’.Therearenoclearguidelinesthatcanbeprovidedinrespectofsearchinggay,lesbianortransgenderpeople,butcommonsensemustprevail,withrespectbeingshownfortheindividualandbeingsensitivetoanyrequests.Wherepossible,makingsearcheswithinviewofCCTVorVespasianteammembersthatareusingevidentialrecordingcamerascanensurefurtherprotectionfromanyallegations.

Thefrequencyofsearchescarriedoutshouldbebasedonariskassessmentthatisdrawnfromtheexpectedvenueoreventdemographic.

Specialeffortsshouldbemadetoarrestforpossessionwithintenttosupply,whichisanyamountmorethanforpersonaluse.ThePolicewilldeterminetheirintent.Whereeverpossibleavisualrecord(photographorvideo)shouldbesecuredofeachindividualsuspect.Areferenceshouldbemadetothisvisualrecordwhenitemisingtheincidentinthedrugslogbook.

UseofPoliceDrugsDogs

EachindividualconstabularypolicywillguidetheuseofPolicedrugsdogs.AttimeVespasianwilldeploydrugssearchdogsinresponsetoarequestfromaclient.Drugsearchdogswillpredominantlyusedtosearchthevenuebeforethepremisesopensandalsoinrespectofqueuingpatrons.Drugsearchdogswillalsobepresentatentrysearchlanepositionstotakeadvantageofthefunnellingaspectofthispartofthevenue/eventlocations.

DrugOffenceswithinthePremises


29

Ifyouwitnessorsuspectanydrugoffencesbycustomerswhohavealreadybeenadmittedtoyourpremisesthenyoushouldtakethemtothemainentrance.Onceatthemainentrance,theyshouldbegiventheopportunitytoleaveorbesubjecttoasearchshouldtheywishtoremain.Failuretoconsentshouldresultinejectionasaconditiontoremainonthepremises.Refusaltoevengotothemainentranceshouldbeenoughtoconfirmyoursuspicionsandresultinimmediateejection.

DrugDealers

DetectingdrugdealersisamajorpriorityforVespasianSecurity.Anyonesuspectedofdealingindrugsshouldbeapproachedandrobustlychallengedbutyourownsafetyisapriority.Attheveryleastwerequesteachteammembertoobtainasmuchrelevantintelligenceasispossible.

DrugsFoundonorNearthePremisesorDuringaSearch

Drugsfoundduringasearchwherethepersonisnotdetainedorfoundduringthesearchofyourpremises,includinginsideorjustoutsideinanyqueuingorholdingareashouldberecordedandmadesecure.

TheMisuseofDrugsAct1971providesyouwithadefencetothepossessionofdrugsforthepurposeofpreventinganotherfromcommittinganoffence,andassoonaspossibletakeallreasonablestepstodeliverthemintothecustodyofthepoliceorotherpersonwithlawfulauthority.

Weacceptthatitisnotpracticabletocallthepoliceoneveryoccasionandneitherisitdesirable,butthelawsaysas‘soonaspossible’.Itwillthereforebeexpectedthatitwillbetheresponsibilityofthedesignatedpremisessupervisor(DPS)ornominatedpersontoensurethatthedrugsaredeliveredintothecustodyofthepolicewithinapredeterminedtimespan.Anexpectedtimewouldbeafteroperationsonthedayofthefind.Thepolicemaynotattendforacoupleofdaysafterthecallbutyouhaveexercisedyourresponsibility.

Anydelayonthevenuecontactingthepolicemaynegateanydefenceinlawsurroundinglawfulpossession.

Thecollectingprocedurewillbebywayof-avenuerepresentativeringingthePoliceonthenonemergency“101”numberandexplainingthatdrugshavebeenfound/seizedontheirpremises.Anincidentnumberwillbeallocated;thisnumberisattachedtothecorrespondingrecords.Anofficerwillthenbedeployed“slowtime”tocollectthedrugs.The


30

PoliceOfficercollecting,willensurethatthedrugsareproperlyplacedinasealedevidencebagandthedate,time,personfinding/depositingclearlymarkedandsigned.Thiswillbecrossreferencedwiththevenue/eventdrugsbook,forbestpractice,thisshouldbemadeoncameraifpossible.IncertaincasestheVespasianseniorteammaybeinpossessionofdrugsevidencebagstoenablethesecurecontainmentofeachseizure.

Eachmemberofstaffshouldreadthisguidanceandsignittosaythattheyunderstanditandwillcomplywiththeadvicethatitcontains.

Ifthevenue/eventdoesnotoperateadrugsafetydepositbox,thevenues/eventssafemustbeused.ThissafecanbelocatedeitherinthemainproductionofficeorinthecareofVespasianSecurity.

Recordingofincidents

Alldrugsearches,drugrefusalsanddrugejections,onandintothepremisesmustberecorded.

Thelogsshouldbecountersignedattheendofeachday,preferablybytheDPSorProductionDirector.

AlllogsshallbemadeavailabletothePoliceforinspection.

Preventativemeasures

Venue/eventwilltakepreventativemeasurestodeterdrugtakinginsidethevenue.Thesemeasureswillincludethedisplayingofantidrugpostersinkeyareasoftheevent/venue,toiletareasandpinchpoints,gates,doorwaysshouldbetheconsideredlocations.

Fig.1

NumberDate&Time

Staff

Member

Details Location Action

N/A 1/7/11

19.30hrs

Danny

Dealer1”lineofwhite

powderontoilet

seat

Numberone

gentstoilet

cubicle

Wipedwithtoiletpaperandflusheddownthetoilet

12/20116/7/11 BobBlunt Onewhitetabletfoundwithdove

Inthequeuing

areaPlacedinevidencebagandputindepositbox


31

01.15hrs motif

N/A 7/7/11 Steve

StraightSuspiciousmale Aroundpool

tableInvitedtoentrancetosubmittosearch.Searchdeclined.Male

ejected.CCTVcamerarecordingandretainedforpolice.Message

leftforlicensingofficertoadvise.

Safety

Whilsttheaboveguidanceisofferedtothemutualbenefitofallpartiesthelistisnotexhaustive.Aboveallelse-butnottobeusedasagetoutclause-isthesafetyofcustomersandVespasianSecurityteammembers.

Withtheuseofhypodermicneedlescomesconsiderableriskbutgenerallyspeakingmostofthedrugsusedonyourpremisewillbeingested,smokedorsniffed.DrugdealerscansometimesgetaggressiveeitherthroughtheuseofdrugsthemselvesorbecauseofthepotentialimpactVespasianteammembersactionsmighthaveontheir‘earnings’.Evenintheabsenceofanarrestthereisoftenvaluableintelligenceabouttheemergingtrendsbehinddrugmisuse.

Thedrugsthemselvesarealsolikelytobeatoxicsubstanceandcareshouldbetakenwhenhandlingthesubstance.Itisalsoamisconceptionthatbysniffingortastingthesubstance,youcanidentifyit.ThisisglamorisedbyTVandundernocircumstancesshoulditattempted.

Considerationshouldthereforebetakentothewearingofdisposablegloveswhenhandlingasuspectedillegaldrug.

Nobody’spersonalsafetyshouldbeputatRISK!!OliverGardinerVespasianSecurityLtd01/04/12

cot hs app i cmp v1.0 151217 - derbyshiredales.gov.uk · 13. evidence gathering cameras ......

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