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© 2015 Cloud Cruiser | www.cloudcruiser.com © 2015 Cloud Cruiser | www.cloudcruiser.com Cost Transparency: I Can See Clearly Now Series: Because IT Means Business

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Page 1: Cost Transparency: I Can See Clearly Now - Cloud Cruiser · © 2015 Cloud Cruiser |  Cost Transparency: I Can See Clearly Now Series: Because IT Means Business

© 2015 Cloud Cruiser | www.cloudcruiser.com© 2015 Cloud Cruiser | www.cloudcruiser.com

Cost Transparency: I Can See Clearly Now

Series: Because IT Means Business

Page 2: Cost Transparency: I Can See Clearly Now - Cloud Cruiser · © 2015 Cloud Cruiser |  Cost Transparency: I Can See Clearly Now Series: Because IT Means Business

© 2015 Cloud Cruiser | www.cloudcruiser.com

Meet our Speakers

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Andrew AtkinsonSenior Director, Product MarketingCloud Cruiser@prdtmktgman

Deirdre MahonCMO

Cloud Cruiser@DBMahon

Page 3: Cost Transparency: I Can See Clearly Now - Cloud Cruiser · © 2015 Cloud Cruiser |  Cost Transparency: I Can See Clearly Now Series: Because IT Means Business

© 2015 Cloud Cruiser | www.cloudcruiser.com

Key Topics for Today

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● The cost of flying blind

● What IT cost transparency is…and isn’t

● The value of Cost Transparency

● Best practices

● Q&A

poll #1

Page 4: Cost Transparency: I Can See Clearly Now - Cloud Cruiser · © 2015 Cloud Cruiser |  Cost Transparency: I Can See Clearly Now Series: Because IT Means Business

© 2015 Cloud Cruiser | www.cloudcruiser.com

The Cost of Flying Blind

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80%Employees use non-approved apps to do their job

35%SaaS apps purchased are used

without company oversight

For every cloud app the CIO knows about, there are at least 10 more in use

15-20x

35%

Percentage of waste attributed to apps left running over the weekend.

Frost & Sullivan Cisco

Wall Street Journal

Page 5: Cost Transparency: I Can See Clearly Now - Cloud Cruiser · © 2015 Cloud Cruiser |  Cost Transparency: I Can See Clearly Now Series: Because IT Means Business

© 2015 Cloud Cruiser | www.cloudcruiser.com

Top “pains” we hear from customers

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IT Finance Business

IT FIN LOB

Who’s using how much of what services?

No way to predict demand

Not enough/too much detail on vendor bills

Need to validate charges

Did we save money?

Need to control costs

Need accurate IT budgets

Faster, faster, more, more

Am I getting value?

Denial – I didn’t use that service

Page 6: Cost Transparency: I Can See Clearly Now - Cloud Cruiser · © 2015 Cloud Cruiser |  Cost Transparency: I Can See Clearly Now Series: Because IT Means Business

© 2015 Cloud Cruiser | www.cloudcruiser.com

You can’t manage what you can’t measure

● Insufficient usage detail on service provider invoices

● Files are often so large, users can’t process the data

● Tagging is inconsistent and error-prone

● Tagging is insufficient for business reporting (BU, department,

project, application, geo, etc.)

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poll #2

Page 7: Cost Transparency: I Can See Clearly Now - Cloud Cruiser · © 2015 Cloud Cruiser |  Cost Transparency: I Can See Clearly Now Series: Because IT Means Business

© 2015 Cloud Cruiser | www.cloudcruiser.com

What Cost transparency is = and isn’t

● Exposing costs of doing business

● Not chargeback -- does not move money

● Education

● Visibility

● User accountability

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Page 8: Cost Transparency: I Can See Clearly Now - Cloud Cruiser · © 2015 Cloud Cruiser |  Cost Transparency: I Can See Clearly Now Series: Because IT Means Business

© 2015 Cloud Cruiser | www.cloudcruiser.com

The Many Pieces of IT Cost Transparency

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PUBLIC CLOUD | PRIVATE CLOUD

CO

RP

OR

ATE

FIN

AN

CIA

L ST

RA

TEG

Y

REPORTING & ANALYTICSDASHBOARD | REPORTING | TRANSPARENCY & ACCOUNTABILITY

COST DRIVERSSALARIES, BENEFITS | HARDWARD / SOFTWARE | FACILITIES

SERVICE CATALOGAPPLICATION SERVICES | SERVICE DESK | NETWORK SERVICES

COST OUTPUTSCOST PER CLIENT | COST PER APPLICATION | COST PER RESOURCE UNIT

$

RESOURCE METRICSSERVER COUNTS | PEOPLE-TIME ENTRY | HARDWARE USAGE

poll #3

Page 9: Cost Transparency: I Can See Clearly Now - Cloud Cruiser · © 2015 Cloud Cruiser |  Cost Transparency: I Can See Clearly Now Series: Because IT Means Business

© 2015 Cloud Cruiser | www.cloudcruiser.com

The value of cost transparency

● Increased accountability

● Data-driven decision making

● Savings opportunities

● Insights into profitability of services

● Clear direction on future investments

● Confidence in financial measures ROI, NPV, NPP

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Page 10: Cost Transparency: I Can See Clearly Now - Cloud Cruiser · © 2015 Cloud Cruiser |  Cost Transparency: I Can See Clearly Now Series: Because IT Means Business

© 2015 Cloud Cruiser | www.cloudcruiser.com10

How do you

manage DEMAND you can’t predict

with SUPPLY you can’t control?

Page 11: Cost Transparency: I Can See Clearly Now - Cloud Cruiser · © 2015 Cloud Cruiser |  Cost Transparency: I Can See Clearly Now Series: Because IT Means Business

© 2015 Cloud Cruiser | www.cloudcruiser.com

Demand management

● Demand comes from the user, not IT

● What is driving the business need?

● IT decides how to meet demand

● How much?

● How much will the business need in the future?

● What is the value of dollars spent?

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Page 12: Cost Transparency: I Can See Clearly Now - Cloud Cruiser · © 2015 Cloud Cruiser |  Cost Transparency: I Can See Clearly Now Series: Because IT Means Business

© 2015 Cloud Cruiser | www.cloudcruiser.com

Supply Management

● IT supply chain

● Usage and Utilization at a granular level

● Show what you buy – Service Catalog

● Optimization

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Page 13: Cost Transparency: I Can See Clearly Now - Cloud Cruiser · © 2015 Cloud Cruiser |  Cost Transparency: I Can See Clearly Now Series: Because IT Means Business

© 2015 Cloud Cruiser | www.cloudcruiser.com13

Cloud Cruiser’s Solution

AN

ALY

TIC

SFO

UN

DAT

ION

Business

DECISION ANALYTICS

TRENDS & FORECASTS

AUTOMATED BILLING

PROFIT ANALYSIS

CUSTOM DASHBOARDS

MULTI-SOURCE COLLECTORS

FLEXIBLE DATA TRANSFORMATION

FLEXIBLE PRICING

IT

AUTOMATED CHARGEBACK

BUDGETS & ALERTS

SELF-SERVICE REPORTING

COST TRANSPARENCY

Page 14: Cost Transparency: I Can See Clearly Now - Cloud Cruiser · © 2015 Cloud Cruiser |  Cost Transparency: I Can See Clearly Now Series: Because IT Means Business

© 2015 Cloud Cruiser | www.cloudcruiser.com

Meet Cloud Cruiser

● Founded in 2010

● Focus on hybrid cloud metering & management

● Customers: enterprises & cloud service providers

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Page 15: Cost Transparency: I Can See Clearly Now - Cloud Cruiser · © 2015 Cloud Cruiser |  Cost Transparency: I Can See Clearly Now Series: Because IT Means Business

© 2015 Cloud Cruiser | www.cloudcruiser.com

PREDICTABLITYReal-time visibility vs. end

of month surprisesBetter forecasting

EFFICIENCYComprehensive reporting

Simple to understandEasy to maintain

Simple & straightforward

ACCOUNTABILITYQuantifiable charges

linked to actual usage & user

What’s being usedWho’s using it

ACCURACY Equitable chargesDefensible data

IT USER

Cost Transparency in Action

Page 16: Cost Transparency: I Can See Clearly Now - Cloud Cruiser · © 2015 Cloud Cruiser |  Cost Transparency: I Can See Clearly Now Series: Because IT Means Business

© 2015 Cloud Cruiser | www.cloudcruiser.com

Q & A

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Page 17: Cost Transparency: I Can See Clearly Now - Cloud Cruiser · © 2015 Cloud Cruiser |  Cost Transparency: I Can See Clearly Now Series: Because IT Means Business

© 2015 Cloud Cruiser | www.cloudcruiser.com

What next?

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© 2015 5nine Software Inc. | www.5nine.com

Related Resources

White Paper: Total Cost of Ownership

Exec Brief: Business Clarity Through IT Cost Transparency

ZDNet article: Wanted: More Transparency in Cloud Costs and Usage Patterns

‘Uberfy’ IT: How To Deliver IT as a ServiceCo-Hosted by William Fellows and Owen Rogers, 451 Research

Thursday, December 10, 2015

Next webcast!

Page 18: Cost Transparency: I Can See Clearly Now - Cloud Cruiser · © 2015 Cloud Cruiser |  Cost Transparency: I Can See Clearly Now Series: Because IT Means Business

© 2015 Cloud Cruiser | www.cloudcruiser.com18

[email protected]

www.cloudcruiser.com

@CloudCruiserInc

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