corporate learning technology talk at expertus customer summit
TRANSCRIPT
- 1. With Katrina Baker, Resources of Fun Learning Author of LMS Success LMS SUCCESS: SIMPLE TIPS TO ADMINISTER YOUR LEARNING MANAGEMENT SYSTEM 2015 Resources of Fun Learning
- 2. Assembling Your Administrator Team Types of Training Content and Course Content Creation Maintaining the System and Handling Technical Issues Realize the Value of Your LMS Choose Your Own Adventure Topics
- 3. Assembling Your Administrator Team
- 4. Traits of an Ideal Administrator Highly Analytical Excellent Multi-Tasker Technical Background Customer Service Skills Patience & Sense of Humor
- 5. Determining Admin Team Structure Recruit a Lead Super Administrator and Back-Up
- 6. Determining Admin Team Structure Define how many levels of admins are needed
- 7. Determining Admin Team Structure Define the tasks associated with each role
- 8. Determining Admin Team Structure How will you train your admins?
- 9. Tips for Communicating with the Admin Team Create a list of tasks performed on an ongoing basis Create a list of development projects Check-in procedure for remote admins Create tasks and deadlines for each high-level admin
- 10. Admin Team: Common Concerns How can I minimize the amount of time spent maintaining the LMS? How do I get supervisors on board with training and the LMS? Im not sure what tasks to give my admins. I dont have employees who fit the bill of an ideal admin.
- 11. Types of Course Content & Course Creation Resources
- 12. Types of Course Content and Resources Videos Documents Interactive Games Assessments & Surveys Virtual Classes
- 13. Course Content Considerations Formatting Considerations HTML 5 vs. Flash-based SCORM, AICC, API Tin Can, CMI5, etc. Mobile device compatibility Load time Legal Considerations Electronic Signatures ADA Guidelines & Accessibility Differences in laws throughout company territory Careful wording exam vs. assessment
- 14. Admin Team: Common Concerns I need help with course creation! Yikes! Can someone help me choose software? What are some ways I can be sure my courses are as accessible as possible? How do I know that I am choosing the ideal format for my trainings? How can I ensure that my trainings comply with the law?
- 15. Maintaining the System & Handling Technical Issues
- 16. Regular Maintenance Set course creation guidelines Set data entry procedure Enter data in a timely manner Training data audits
- 17. Planning for Difficulties Who are your resources in the event of a system outage?
- 18. Planning for Difficulties Create back-ups of courses and data.
- 19. Planning for Difficulties Organize the editable files associated with course content.
- 20. Technical Issues: Common Concerns What are some ways I can decrease the number of questions about common technical issues? I wish I knew more about performing training data audits. How do I help my technology-challenged employees adjust to a computer-based training environment?
- 21. Realize the Value of Your LMS
- 22. Five Clever Ways to Use Your LMS Deliver classes to a broad base of employees. Keep up with company growth.
- 23. Five Clever Ways to Use Your LMS Ensure compliance courses, such as harassment trainings, are automatically assigned and completed on time.
- 24. Five Clever Ways to Use Your LMS Make it easier for employees to find and register for upcoming instructor-led classes.
- 25. Five Clever Ways to Use Your LMS Auto-assign a curriculum for new employees so they can start learning immediately.
- 26. Five Clever Ways to Use Your LMS Create competition by releasing training stats by team every quarter.
- 27. Make Your LMS an Important Company Tool Determine what "training success" looks like in relation to your LMS.
- 28. Make Your LMS an Important Company Tool Incorporate transcripts into job evaluations.
- 29. Make Your LMS an Important Company Tool Link promotions to completion of certain courses.
- 30. Make Your LMS an Important Company Tool Provide a list of electives that employees can take when there is down time.
- 31. How Do You Create Efficiencies with Your LMS? Scorecards that advertise employees training accomplishments to leadership A catalog of increasingly challenging courses on a variety of subjects Auto-assigned curricula Automatic/recurring reports to track progress of your training initiatives
- 32. Thank you for chatting! Katrina can be contacted at [email protected], on LinkedIn, or on Twitter at @ROFL411. 2015 Resources of Fun Learning