corporate learning technology talk at expertus customer summit
TRANSCRIPT
With Katrina Baker, Resources of Fun Learning
Author of LMS Success
LMS SUCCESS: SIMPLE TIPS TO ADMINISTER YOUR LEARNING MANAGEMENT SYSTEM
© 2015 Resources of Fun Learning
Assembling Your Administrator Team
Types of Training Content and Course Content CreationMaintaining the System and Handling Technical Issues
Realize the Value of Your LMS
“Choose Your Own Adventure” Topics
Traits of an Ideal AdministratorHighly
Analytical
Excellent Multi-Tasker
Technical Backgroun
d
Customer Service Skills
Patience & Sense of Humor
Tips for Communicating with the Admin Team
Create a list of tasks
performed on an ongoing
basis
Create a list of development
projects
Check-in procedure for
remote admins
Create tasks and deadlines for each high-level admin
Admin Team: Common Concerns
How can I minimize the amount of time spent maintaining the LMS?
How do I get supervisors on board with training and the LMS?
I’m not sure what tasks to give my admins.
I don’t have employees who fit the bill of an “ideal admin.”
Types of Course Content and Resources
Videos
Documents
Interactive Games
Assessments & Surveys
Virtual Classes
Course Content Considerations
Formatting Consideratio
ns
• HTML 5 vs. Flash-based• SCORM, AICC, API Tin Can, CMI5, etc.• Mobile device compatibility• Load time
Legal Consideratio
ns
• Electronic Signatures• ADA Guidelines & Accessibility• Differences in laws throughout
company territory• Careful wording – “exam” vs.
“assessment”
Admin Team: Common Concerns
I need help with course creation!
Yikes! Can someone help me choose software?
What are some ways I can be sure my courses are as accessible as possible?
How do I know that I am choosing the ideal format for my trainings?
How can I ensure that my trainings comply with the law?
Regular Maintenance
Set course creation
guidelines
Set data entry procedure
Enter data in a timely manner
Training data audits
Technical Issues: Common Concerns
What are some ways I can decrease the number of questions about common technical issues?
I wish I knew more about performing training data audits.
How do I help my technology-challenged employees adjust to a computer-based training environment?
Five Clever Ways to Use Your LMS
Deliver classes to a broad base of employees. Keep up with company
growth.
Five Clever Ways to Use Your LMS
Ensure compliance courses, such as harassment trainings, are
automatically assigned and completed on time.
Five Clever Ways to Use Your LMS
Make it easier for employees to find and register for upcoming instructor-
led classes.
Five Clever Ways to Use Your LMS
Auto-assign a curriculum for new employees so they can start
learning immediately.
Five Clever Ways to Use Your LMS
Create competition by releasing training stats by team every quarter.
Make Your LMS an Important Company Tool
Determine what "training success"
looks like in relation to your LMS.
Make Your LMS an Important Company Tool
Provide a list of electives that
employees can take when there is down
time.
How Do You Create Efficiencies with Your LMS?
Scorecards that advertise employees’ training accomplishments to leadership
A catalog of increasingly challenging courses on a variety of subjects
Auto-assigned curricula
Automatic/recurring reports to track progress of your training initiatives
Thank you for chatting!Katrina can be contacted at [email protected], on LinkedIn, or on Twitter at @ROFL411.
© 2015 Resources of Fun Learning