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1 CORPORATE GOVERNANCE ANNUAL REPORT - 2015 GRUPO ARGOS S.A. Corporate governance is a system used to determine the distribution of rights and responsibilities among the different actors in a company, and to define how the company acts. It reflects the organization’s spirit and the responsibility it assumes in seeki ng to do things well under principles of honesty, transparency and fairness, empowering its human and financial resources to achieve productivity and competitiveness without forgetting the needs of each stakeholder. Under these premises, Grupo Argos adopted certain business parameters that comprise its Corporate Governance Code in order to create bonds of confidence and transparency with its shareholders, the market and society in general. This annual Corporate Governance Report presents a summary of how the commitments set forth in the Corporate Governance Code have been met. Grupo Argos’ corporate governance practices are subject to constant review and upgrading under the highest international standards, with the goal of meeting and exceeding the minimum Colombian legal requirements. Furthermore, Grupo Argos makes sure that its subsidiaries meet these same standards. Corporate Governance practices are based on the following principles: Fair, equal treatment of shareholders and investors. Equal, timely and regulated disclosure of relevant information required by shareholders and investors to make sound decisions. Transparent, fluid and complete information provided to the market. Clear, general rules established to guide the actions of the administrative bodies, directors and employees. National and international regulations in force are observed and promoted. Responsibility to the environment. In 2015 Grupo Argos conducted various activities to establish its corporate governance and maintain compliance with the highest standards on the matter. Consequently, the Corporate Governance Code was amended to include the recommendations of the Nuevo Código País issued by the Financial Superintendence of Colombia at the end of 2014, and several of the policies suggested therein were adopted. Acting through the Sustainability and Corporate Governance Committee, the Board of Directors at Grupo Argos is responsible for steering issues of sustainability and corporate governance. In turn, the majority of the board members at Cementos Argos and Celsia, the principal businesses of Grupo Empresarial Argos, are independent. These boards also have

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Page 1: CORPORATE GOVERNANCE ANNUAL REPORT - 2015 GRUPO · PDF fileCORPORATE GOVERNANCE ANNUAL REPORT - 2015 GRUPO ARGOS S.A. ... Ana Cristina Arango Uribe Independent Member March 25, 2009

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CORPORATE GOVERNANCE ANNUAL REPORT - 2015 GRUPO

ARGOS S.A.

Corporate governance is a system used to determine the distribution of rights and

responsibilities among the different actors in a company, and to define how the company

acts. It reflects the organization’s spirit and the responsibility it assumes in seeking to do

things well under principles of honesty, transparency and fairness, empowering its human

and financial resources to achieve productivity and competitiveness without forgetting the

needs of each stakeholder.

Under these premises, Grupo Argos adopted certain business parameters that comprise its

Corporate Governance Code in order to create bonds of confidence and transparency with

its shareholders, the market and society in general.

This annual Corporate Governance Report presents a summary of how the commitments

set forth in the Corporate Governance Code have been met.

Grupo Argos’ corporate governance practices are subject to constant review and upgrading

under the highest international standards, with the goal of meeting and exceeding the

minimum Colombian legal requirements. Furthermore, Grupo Argos makes sure that its

subsidiaries meet these same standards.

Corporate Governance practices are based on the following principles:

• Fair, equal treatment of shareholders and investors.

• Equal, timely and regulated disclosure of relevant information required by

shareholders and investors to make sound decisions.

• Transparent, fluid and complete information provided to the market.

• Clear, general rules established to guide the actions of the administrative bodies,

directors and employees.

• National and international regulations in force are observed and promoted.

• Responsibility to the environment.

In 2015 Grupo Argos conducted various activities to establish its corporate governance and

maintain compliance with the highest standards on the matter. Consequently, the Corporate

Governance Code was amended to include the recommendations of the Nuevo Código País

issued by the Financial Superintendence of Colombia at the end of 2014, and several of the

policies suggested therein were adopted.

Acting through the Sustainability and Corporate Governance Committee, the Board of

Directors at Grupo Argos is responsible for steering issues of sustainability and corporate

governance.

In turn, the majority of the board members at Cementos Argos and Celsia, the principal

businesses of Grupo Empresarial Argos, are independent. These boards also have

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sustainability and corporate governance committees that define relevant guidelines on these

topics within the framework of action defined by Grupo Argos. A majority share in ODINSA

was acquired in 2015, and a process is in place to bring this entity into compliance with the

standards established for Grupo Empresarial Argos.

There are also cross-cutting teams that generate synergies as spaces for discussion and

analysis where employees of Grupo Argos interact with employees of its subsidiaries,

seeking to find consensus in the implementation of best practices.

I. STRUCTURE OF OWNERSHIP

Grupo Argos S.A. is the parent company of Grupo Empresarial Argos, which includes

organizations present in several countries around the Americas, with active participation in

businesses that include cement, energy, real estate, ports and road and airport concessions.

Grupo Argos is the controlling shareholder of Cementos Argos S.A., Celsia S.A. E.S.P.,

Grupo Odinsa S.A. and Situm S.A.S. and holds 50% of the share capital in Compas S.A.

and Pactia S.A.S.

Share Capital

Total repurchased shares 5,702,432

Total shares in reserve 375,844,911

* Share capital as at December 31, 2015.

Owners of significant shareholdings

o Common share

Name of shareholder Shares %

Share

GRUPO DE INVERSIONES SURAMERICANA S.A. 230,089,478 35.65%

GRUPO NUTRESA S.A. 79,804,628 12.37%

FONDO DE PENSIONES OBLIGATORIAS PORVENIR MODERADO 38,260,878 5.93%

AMALFI S.A. 36,324,221 5.63%

FONDO DE PENSIONES OBLIGATORIAS PROTECCIÓN MODERADO 21,153,572 3.28%

Common shares Preferred shares

Subscribed shares 651,102,432 173,052,657

Outstanding shares 645,400,000 173,052,657

Nominal value COP 62.5 COP 62.5

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o Preferred shares

Name of shareholder Shares %

Share

FONDO DE PENSIONES OBLIGATORIAS PROTECCIÓN MODERADO 39,262,482 22.69%

FONDO DE PENSIONES OBLIGATORIAS PORVENIR MODERADO 31,949,129 18.46%

FONDO DE PENSIONES OBLIGATORIAS COLFONDOS MODERADO 11,880,226 6.87%

FONDO DE CESANTÍAS PROTECCIÓN 5,463,067 3.16%

FONDO DE PENSIONES PROTECCIÓN 4,626,200 2.67%

Family, commercial, contractual or corporate relationships among those with

significant shareholdings and the Company, or among those with significant

shareholdings

Grupo Argos has no direct commercial or contractual relations with any persons with

significant shareholdings in the Company.

Grupo Argos holds 36.95%, directly and indirectly, of Grupo de Inversiones Sura S.A., and

9.83% of Grupo Nutresa S.A., and has several board members in common.

Directors.

In addition, the Company is engaged in commercial relations with some of the subsidiaries

of Grupo de Inversiones Sura S.A. and Grupo Nutresa S.A. These relations are developed

under regular market conditions.

Trading shares and other securities issued by the Company by Board Members,

Senior Management and other Managers

There was no trading of this nature in 2015.

Summary of known agreements between shareholders

At this time the Company is not aware of any agreements signed between shareholders.

Shares held by the Company and issuances during the period

No shares were issued or repurchased in 2015. Nevertheless, as indicated above, the

Company holds 5,702,432 repurchased shares.

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II. ADMINISTRATIVE STRUCTURE

Composition of the Board of Directors and its Support Committees

The Grupo Argos Board of Directors is comprised of seven principal members, five of whom

are independent members as required by Colombian law and the Corporate Governance

Code. None of the board members is a Company employee.

The Board is presided by Rosario Córdoba, an independent member of this body.

Name Quality Date of initial

appointment

Rosario Córdoba Independent Member and Chair of the Board of Directors

March 23, 2011

David Bojanini García Shareholder member March 20, 2004

Carlos Ignacio Gallego Palacio Shareholder member March 26, 2014

Mario Scarpetta Gnecco Independent Member March 29, 2006

Ana Cristina Arango Uribe Independent Member March 25, 2009

Jorge Uribe Independent Member March 25, 2015

Armando Montenegro Independent Member March 25, 2015

The Board of Directors has three support committees comprised of Independent or

Shareholder Members, and headed by an Independent Member. In choosing members, their

profiles, knowledge and professional experience as pertains to each Committee purpose is

considered. Furthermore, some Company employees are part of the Committees, with the

right to speak but not to vote.

Audit, Finance and Risk Committee

This committee is comprised of 3 Independent Board Members who are experienced in

accounting and financial topics. At least one of the committee members must have

experience in corporate finance and/or matters related to the design and implementation of

internal control systems.

The committee’s ultimate goal is to assess accounting procedures, manage relations with

the Statutory Auditor, and efficiently supervise the control and risk management system

architectures.

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Members of the committee include:

• Armando Montenegro Committee Chair and Independent Member

• Rosario Córdoba Chair of the Board and Independent Member

• Ana Cristina Arango Uribe Independent Member

Also part of this committee are the Company’s CEO, the Chief Financial Officer, the Internal

Auditor, and the Statutory Auditor.

Appointment and Remuneration Committee

This committee is comprised of 3 Board Members, and at least one must be an Independent

Member. Members must be experienced in matters of strategy, human resources, and/or

topics related to salary policies and similar issues.

The committee’s primary goal is to support the Board of Directors in the exercise of duties

related to appointment and remuneration of Board Members and Senior Management.

Members of the committee include:

• Jorge Uribe Committee Chair and Independent Member

• Rosario Córdoba Chair of the Board and Independent Member

• David Bojanini Shareholder Member

Similarly, the Chief Officer of Human Resources and Chief Administrative Office is part of

this committee.

Information of the duties of the Board of Directors and its support committees and board

member resumes may be reviewed on the Grupo Argos’ website.

Sustainability Committee and Corporate Governance

This committee is comprised of three Board Members, and at least one must be an

Independent Member.

The committee’s primary goal is to assist the Board of Directors in its role of recommending

and supervising the Company’s Sustainability and Corporate Governance measures.

Members of the committee include:

• Mario Scarpetta Committee Chair and Independent Member

• Rosario Córdoba Chair of the Board and Independent Member

• Carlos Ignacio Gallego Shareholder member

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The Company CEO and Chief Legal Counselor are also part of the committee.

Changes to the Board of Directors during the period

Jorge Uribe and Armando Montenegro were elected as new Board Members replacing Jorge

Esteban Giraldo Arango and Guillermo Heins Finkesteadt, who submitted their resignation

due to the age requirement established by the Corporate Governance Code.

Board Members at the Parent Company who are also Board Members or hold

director level positions at subsidiaries

There are no Board Members of the Parent Company within Grupo Argos, who are also

board members or directors at Grupo Argos subsidiaries.

Policies approved by the Board of Directors during the period

The following policies were approved by the Board of Directors in 2015:

- Relationship Policy for Grupo Empresarial Argos Related Parties, which expressly

states the unified purpose that must govern the actions of all the companies in the

corporate group. The objective of this policy is to establish the rules and principles

that companies included in Grupo Empresarial Argos must observe, as well as their

Directors, Managers and Employees. Said rules and principles are of an economic,

legal, administrative and operational nature, always seeking to contribute to

strengthening the value of the businesses, preserve the company reputation,

consolidate the organizational identity and unify criteria.

- The Anti-Fraud, Bribery and Corruption Risk Management Policy contains the

general parameters of action to be followed by all Employees, Managers,

Shareholders, Directors and Third Parties in order to minimize the materialization of

situations giving rise to the risk of fraud, bribery and corruption. It also provides

guidelines to segment, identify, measure, control, investigate and correct this type of

conduct, promoting a culture of compliance.

- The Policy for Internal Audit, Anti-Money Laundering and Combating the Financing

of Terrorism is aimed at establishing the general parameters of action that must be

followed by every Employee, Administrator, Shareholder, Third Party and Director of

Grupo Argos to achieve efficient, effective and timely operation of the System for

Internal Audit, Anti-Money Laundering and Combating the Financing of Terrorism.

Similarly, it seeks to safeguard the reputation of Grupo Argos and to protect its

stakeholders, establishing the necessary measures and exercising the respective

oversight processes, with the goal keeping Company activities and resources from

being used for illegal purposes, or from being involved with third parties that are

engaged in these types of activities.

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- The Transparency Hotline Policy aims to regulate the operation of the transparency

hotline and provide the conditions necessary to make anonymous reports of events

or facts that may constitute or appear to constitute conducts that are irregular,

fraudulent or illegal.

- The Senior Management Selection, Remuneration and Promotion Policy aims to

define selection, remuneration and promotion criteria for Senior Management in the

Company.

Furthermore, the Board approved an amendment to the Gifts and Entertainment Policy which

establishes general parameters of action to minimize the situations of real or potential

conflicts of interest, and the risks of Fraud, Bribery or Corruption derived from giving or

receiving business gifts and entertainment.

These policies are posted on the Grupo Argos website.

Process for appointing Board Members

The basic principles, general and specific competencies, and the limitations of candidates

who intend to become part of the Grupo Argos Board of Directors are drafted in the Bylaws

and the Corporate Governance Code.

The General Meeting of Shareholders holds the election for the Board of Directors.

- Directors may not be more than 72 years old and must have: (i) experience as a

member on other Boards of Directors, (ii) some professional specialty that is relevant

for the activity they perform in the Company, (iii) basic skills that allow them to

perform their tasks adequately; including

analytical and managerial skills, a strategic vision of the business, objectivity and the

capacity to present their point of view, and the ability to evaluate balanced

scorecards, (iv) the capacity to understand and to be able to question financial

information and business proposals, and to work in an international setting.

- In addition to the basic competencies, board members shall have other specific

competencies that will enable them to contribute in one or more dimensions because

of their special knowledge of the industry, of financial aspects and risks, legal

matters, business issues and crisis management.

- Board Members may be (i) Executive Members, persons employed by the Company,

(ii) Independent Members, persons that accredit compliance of the requirements set

forth in Chapter III, Section 4, Paragraph e of the Corporate Governance Code, or

(iii) Shareholder Members, persons that do not meet the description of Independent

Member and are Significant Shareholders in the Company, or persons expressly

nominated by a Significant Shareholder or group of Significant Shareholders.

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- When conforming the Board of Directors, the Company will aim to have Independent

Directors with experience in corporate finance and/or internal control who shall be

designated to be part of the Audit Committee.

- At least 50% of directors elected for a specific period must meet the requirements to

be considered as independent members and they must declare it as such at the time

of accepting their inclusion in a list of candidates. Independent Members will lose

that status after being an Independent Member for three consecutive 3-year terms.

It should be noted that at this time, 5 of the 7 members meet the independent member

requirements.

Election procedure is as follows:

- Prior to the meeting announcement, shareholders will be notified on the Company

website of the professional profiles recommended for candidates in accordance with

the evaluation made by the Appointment and Remuneration Committee.

-

- Proposals to elect board members shall be presented by shareholders at least 5

business days prior to the date set for the General Meeting of Shareholders in which

the election will take place.

- To ensure that profiles of Directors proposed by shareholders meet the criteria set

forth in the Corporate Governance Code, the Appointment and Remuneration

Committee will be responsible for evaluating and providing an opinion about the

proposals submitted prior to the General Meeting of Shareholders. This opinion will

be posted on the Company website.

- The electoral quotient system and other provisions set forth in the Bylaws and the

law shall be applicable to the election.

Board of Directors remuneration policy

According to the provisions of the Bylaws and the Corporate Governance Code,

remuneration is set by the General Meeting of Shareholders in accordance with the

structure, obligations and responsibilities of the Board, as well as the members’ personal

and professional qualities, dedication and experience.

Payment shall be made on a monthly basis, regardless of attendance to Board meetings, as

the Company understands that their duties go beyond mere attendance to the meetings. In

turn, members that participate on a Board support committee shall receive an additional

remuneration, which is determined by the Board of Directors.

Remuneration for the Chairman of the Board may be higher because of the scope of his or

her specific functions and greater dedication of time.

Remuneration of the Board Members and Senior Management Members

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As per the motion approved at the 2015 Ordinary General Meeting of Shareholders, Board

members were paid a monthly professional fee of COP 6,000,000. Furthermore, they

received COP 6,000,000 as professional fees for their participation in the various Board of

Directors support committees.

The remuneration for Senior Management members is disclosed in the information provided

pursuant to Article 446 of the Code of Commerce. This information is part of the financial

statements and may be viewed on the Company website.

Dates of attendance to Board of Directors meetings

o Number and type of meetings conducted

Type of meeting Number of meetings

Conventional 14

Teleconference 1

Total number of meetings 15

o Attendance

Board Member Attendance

percentage

Average

percentage of

attendance

Rosario Córdoba 100%

98%

David Bojanini García 100%

Carlos Ignacio Gallego Palacio 100%

Mario Scarpetta Gnecco 100%

Ana Cristina Arango Uribe 93%

Jorge Uribe 100%

Armando Montenegro 93%

Chair of the Board of Directors

In accordance with the provisions of the Corporate Governance Code, only a Board member who is an independent member may be elected and hold the position of Chair of the Board.

The Chair of the Board is responsible for the following:

- Ensure that the Board of Directors establishes and implements the Company’s

strategic management efficiently.

- Coordinate and plan the Board of Directors functions by establishing an annual work

plan based on the duties assigned thereto.

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- Make the meeting announcement, either directly or through the Board of Directors

Secretary.

- Prepare the agenda for the meetings, in coordination with the Company CEO and

Secretary of the Board.

- Ensure information is duly to the Board Members in a timely manner, directly or

through the Board Secretary.

- Preside over meetings and manage the debates.

- Ensure the execution of agreements reached by the Board of Directors and monitor

the orders and decisions thereof.

- Monitor the active participation of the Board Members.

- Lead the process of annually evaluating the Board of Directors and its Committees,

except for his or her own evaluation.

Secretary of the Board of Directors

As per the Bylaws, the General Counsel would be a high-level company employee,

designated by the Board of Directors as suggested by the Company CEO and by

recommendation of the Appointment and Remuneration Committee.

Furthermore, the Corporate Governance Code stipulates that the duties of the General

Counsel, in addition to those established by law, the Company Bylaws, the Board of

Directors, the Company CEO and other internal regulations and codes, are as follows:

- To preserve company documentation, duly reflect the development of the sessions

in the Books of Minutes, and to attest to agreements reached by governing bodies.

- Ensure that the Board of Directors’ performance is in line with applicable regulations

and guarantee that its governance procedures and rules are respected and

periodically revised in accordance with the Bylaws and other internal Company

regulations.

- Handle conflicts of interest that may arise in the Company which the Board of

Directors must be made aware of.

- Inform the Board of Directors of the shares registry system and situations of control

in the entity.

- Provide legal advice to the Board of Directors and submit reports regarding legal

issues of material importance for the Company’s activity and management.

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- Report Board of Directors’ decisions to different departments and employees in the

Company.

- Comply with the functions delegated by the Board of Directors.

Relations between the Board of Directors and the Statutory Auditor, financial

analysts, investment banks, and rating agencies during the year.

In 2015, the Statutory Auditor was present in every meeting held by the Audit, Finance and

Risk Committee.

External Counseling received by the Board of Directors

In 2015 the Company work with Spencer Stuart firm to design a matrix with the qualities and

competencies to be considered when naming Board Members.

As part of the annual board member training plan, in 2015 the Directors participated in the

Annual Meeting of the League of Directors, organized by Prospecta, with the participation of

Jeffrey A. Sonnenfeld, Associate Dean of the School of Business and Founder of the Chief

Executive Leadership Institute (CELI) at Yale University.

Handling Information with the Board of Directors

In seeking to ensure a communication channel that is fluid, timely and confidential we have

a special application (app) in place since 2014 that is used to share information with Board

Members. The application was used successfully in 2015. This channel is confidential and

exclusively for members of the Board and Senior Management, and can store and share all

the information needed for Board Members to engage in their duties.

Information on attendance and activities of Board of Directors Committees

Meetings of the three Board of Directors Support Committees had 100% attendance by their

members.

Major topics addressed by the Audit, Finance and Risk Committee

- Financial Statements

- Progress in conversion to IFRS

- Comprehensive Risk Management Model

- Internal Control System

- Internal Audit Report

- Statutory Audit Report

- Evaluation and recommendation to adopt the Anti-Fraud, Bribery and Corruption

Risk Management Policy, the Policy for Internal Audit, Anti-Money Laundering and

Combating the Financing of Terrorism and the Transparency Hotline Policy.

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Major topics addressed by the Sustainability and Corporate Governance Committee

- Assessment and recommendation to adopt the Policy governing Relationships

between

Related Parties and Grupo Empresarial Argos

- Amendments to the Corporate Governance Code

- Assessment and recommendation of the Human Rights Protection System.

Major topics addressed by the Appointment and Remuneration Committee

- Regulations for the variable compensation system

- Salary increase proposal

- Assessment and recommendation to adopt the Senior Management Selection,

Remuneration and Promotion Policy

- CEO promotion process analysis and timetable

- Business training

Information on conducting evaluation processes for Board of Directors and

Senior Management, and a summary of results

The Board of Directors is evaluated on an annual basis, alternating external evaluations with

self-evaluations. The external evaluation is conducted by an independent firm selected by

the Board itself based on a recommendation by Administration. These evaluations consider

both quantitative and qualitative aspects, and are the basis to adopt corrective actions or

amendments, as well as to establish training for members.

The Corporate Governance Code establishes that: (i) a report with the conclusions of the

evaluations will be posted on the Company website, (ii) the evaluation plan is intended to

analyze the reasonableness of internal regulations and the Directors’ dedication and

performance, and (iii) The Administration shall inform the General Meeting of Shareholders

about the operation and main activities undertaken by the Board of Directors, Board

committees, and the Company CEO in the previous year.

III. TRANSACTIONS WITH ASSOCIATES

Board of Directors’ attributions on this type of transactions and conflict of

interests

According to the Bylaws, one of the duties of the Board of Directors is to authorize

transactions with associates, when necessary.

In turn, the Corporate Governance Code stipulates that one of the main duties of the Audit,

Finance and Risk Committee is to: (i) be aware of and ask the Board to approve transactions

carried out by the Company with associates, Significant Shareholders, Board members,

Company Managers or Associates of any of the aforementioned when these have a material

impact, are outside the ordinary course of business or are conditions other than usual market

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conditions, and (ii) evaluate and notify the Board of Directors about any potential conflicts of

interest that may arise between the Company and its associates or between associate

companies, and propose mechanisms to manage the situation.

Grupo Argos’ Code of Conduct, approved by the Board of Directors, establishes the

parameters to identify, disclose and prevent potential conflicts of interest. According to this

Code, when a Conflict of Interest or a situation that may eventually lead to a Conflict of

Interest is identified, company employees must disclose it in a timely and adequate manner,

describing the situation fully and in detail, documenting the event and providing all

information that may be relevant to make the corresponding decision. In disclosing conflicts

of interest, the Company requires all its employees to complete a Statement of Potential

Sources of Conflicts of Interest every year. In the event that the situation occurs during the

period between two annual declarations, it must be reported to the Business Conduct Officer

by completing the forms provided for this purpose. Said person will make a decision based

on the general parameters established by the Business Conduct Committee. If the situation

does not fall within these parameters, the Business Conduct Officer will refer it to the

Business Conduct Committee. Conflicts of Interests shall be resolved by strictly applying the

following principles: when Grupo Empresarial Argos’ interest and those of its Shareholders,

Managers or a third party related thereto come into conflict, Grupo Argos’ interests will

always be given priority; when the shareholders’ interests and those of its Managers or a

third party related thereto come into conflict, the shareholder’s interests will always be given

priority.

Furthermore, as indicated above, in 2015 Grupo Argos and its subsidiaries implemented the

Relations Policy Between Companies Related to Grupo Empresarial Argos, which expressly

states the unified purpose that must guide the actions of all the companies included in the

group, and whose object is to establish the regulations and principles to be observed by

companies that are part of Grupo Empresarial Argos, its Directors, Managers and

Employees in their legal, administrative and operational relations.

Details of transactions with the most relevant associates in the Company’s

opinion, including transactions between Conglomerate companies.

Details of transactions between companies in Grupo Empresarial Argos are found in the

Special Report prepared as per Article 29 of Law 222 / 1995, which is part of the

documentation made available to shareholders during the right of inspection period and will

be provided to the shareholders with meeting documentation.

Conflicts of interest that occurred and Board Members’ actions

In 2015, there were no conflicts of interest.

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Mechanisms to resolve conflicts of interest between companies in the same

Conglomerate and its application during the year

The Relations Policy Between Companies Related to Grupo Empresarial Argos describes

the tools to resolve conflicts of interest that may arise between Group companies.

In 2015, there were no conflicts of this nature.

IV. RISK MANAGEMENT SYSTEMS

Explanation of the Internal Control System and amendments during the year

Grupo Argos’ Internal Control System is supported by a solid structure comprised of the

Audit, Finance and Risk Committee, the Internal Audit Department, the Compliance Office,

the Statutory Auditor and the Risk Department. Grupo Argos created the Corporate

Controller position in the last quarter of 2015 with the aim of strengthening the Internal

Control System by designing and coordinating the elements that make up the Control

Architecture with its Associates.

The Board of Directors works to create a solid control environment in the Business Group

by standardizing the internal control system’s bases, and promoting a risk prevention culture

with clearly establish report hotlines.

One of the roles of the Audit and Finance Committee is to support the Board of Directors in

supervising the effectiveness of the Control Architecture’s various components applicable to

the business group. This position is also in charge of supervising the efficiency of the

regulatory compliance function and anti-money laundering and combating the financing of

terrorism activities.

In turn, the Internal Audit Department is responsible for engaging in its independent activity

to assess the quality and effectiveness of the internal control system objectively, and of

providing guidance and advice to add value in the execution of company activities. In order

to ensure its independence, the Internal Audit Department depends directly on the Audit,

Finance and Risk Committee.

The Compliance Office is responsible for promoting the design of procedures aimed at

ensuring compliance with all regulations applicable to the Company, proposing policies that

foster adequate compliance with corporate conduct expectations, designing training

materials on competency and preparing and monitoring risk guidelines associated to their

work.

The Risk Department consolidates risk guidelines and monitors risks that may affect the

achievement of the conglomerate’s strategic objectives. Enterprise Risk Management

includes all types of risks, including social, environmental and financial risks, as part of the

Company's fundamental sustainability strategy and vision. Grupo Argos supervises its

subsidiaries’ risk status through the Audit, Finance and Risk Committee on a quarterly basis.

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Grupo Argos’ Statutory Audit is provided by a prestigious international firm designated by

the General Meeting of Shareholders. In order to ensure it is independent, the Statutory

Audit firm is forbidden from performing or providing services other than those inherent to its

position to companies within the Conglomerate. In 2015, the Statutory Auditor did not report

any legal disqualifications or incompatibilities.

The Corporate Governance Code stipulates that the agreement between the Company and

Statutory Auditor must indicate that in the event of successive reelections, the maximum

total duration of the contractual relation shall be 10 years, that individuals designated to

exercise the position of principal and alternate must change at least every 5 years, and that

said individuals may act as Grupo Argos Statutory Auditors after at least 2 years have

passed from their withdrawal from the post.

Description of the risk policy and its application during the year, and response and

oversight plans for the principal risks

Grupo Argos has an Enterprise Risk Management Model that includes an integral analysis

of the performance of its subsidiaries and the sectors in which they participate. This model

continued to be implemented in 2015 in order to define the corporate risk profile, strengthen

the system based on Grupo Argos’ challenges as parent company, consolidate the corporate

risk map and take the actions necessary to assess handling and monitoring risks.

The risk policy is unified for the entire business group, and is complemented with a series of

complementary policies and guidelines that aim to frame the strategy, projects and

processes within the highest standards of corporate governance and sustainability. The risk

strategy proposed for the organization has 4 fundamental pillars: governance, culture,

methodology (best practices) and information technology. Each element is the basis to

analyze risks and subsequently handle them.

The culture of risk is a fundamental pillar within the model adopted, and is the basic premise

to ensure that the risk management system works as a dynamic model in the company. The

risk culture strategy, called "Awareness means taking the right steps," seeks to promote the

recognition of the risk factors that affect the strategy, projects, processes and facilities in the

different levels within the organization. This campaign is complemented with training, internal

methodologies to evaluate and delegate risks and surveys to measure maturity and risk

culture.

V. GENERAL MEETING OF SHAREHOLDERS

Operating differences of the General Meeting of Shareholders between the minimum levels established by current regulations and those set forth by the Company Bylaws and the Rules of Procedure for the Meeting of Shareholders.

Listed below are the best practices established in different corporate documents of Grupo

Argos that have been adopted by the Company to ensure greater transparency and respect

for the rights of shareholders at the General Meeting of Shareholders:

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- The announcements for ordinary meetings shall be made at least 30 calendar days

in advance, and for extraordinary meetings at least 15 calendar days in advance.

- In no case shall the announcement include points such as "Miscellaneous" or "Other"

that would impede participants from accurately knowing ahead of time the totality of

the topics to be addressed at the respective meeting. This does not preclude the

introduction of a point for shareholders to present proposals they deem pertinent.

- During the period between the announcement and the Meeting, shareholders may

consult the website and the General Counsel for documents related to the respective

General Meeting of Shareholders, including the minutes of the last meeting. During

the same period, at the express written request of any shareholder, copies of

documents specifically indicated in the request may be consulted anywhere the

Company has administrative offices.

- When a meeting includes Board Member elections, information available to

shareholders must include the proposals of candidates for the positions. To that

effect, shareholders must send their proposals for Board Members at least five

business days prior to the meeting date. The proposed list of candidates to the Board

of Directors must include copies of their resume and a Declaration of Independence

signed by these individuals, as well as a Declaration of Conflicts of Interest.

- At events where the General Meeting of Shareholders intends to address a

substantial change of corporate purpose, waive pre-emptive rights, announce a

change of corporate or early dissolution or segregation of the Company, these topics

must be expressly indicated in the meeting announcement. Additionally, the right to

withdraw will be allowed at these events under the same terms and conditions

provided by law for events like mergers or splits.

- During the announcement period, shareholders will have access to the financial

information of subsidiaries.

- During the meeting, the company will make electronic media outlets available to

shareholders to disclose meeting progress and enable shareholders who were

unable to attend to follow the event.

Measures adopted during the year to encourage shareholder participation

In order to foster active, enriching communication with shareholders, in recent years the

Company has been engaged in different strategies to get to know its shareholders. One such

strategy is the CRM platform (Customer and stakeholders Relationship Management) thus

providing systematized management of shareholder information. Furthermore, and based

on the provisions of the Company’s Stakeholder Dialog system, in November several focus

group sessions were held with different stakeholders in which Company shareholders were

also present. These sessions are opportunities to establish effective communication

channels with the various stakeholders, seeking to learn about their main concerns and

needs.

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Information provided to shareholders and communication

Grupo Argos uses the following channels to communicate with its shareholders and to

provide information:

- Website: www.grupoargos.com.

- The Fiduciaria Bancolombia Shareholder Service Center with the following service

lines: +57 (4) 404-2371, +57 (4) 404-2362, +57 (4) 404-2453, +57 (4) 404-2451, +57

(4) 404-2452.

- Investor Service Office, managed by the Chief Financial Officer

([email protected]) and the Director of Investor Relations

([email protected]).

- Financial Superintendence website which discloses relevant information to the

market: www.superfinanciera.gov.co.

Number of requests and topics for which shareholders have asked the company

for information.

o First half of 2015

Request Amount

OFFICE VISIT 45

TELEPHONE CALLS 154

Total shareholders served: 199

Request Amount

GENERAL CERTIFICATES 21

OVER-THE-COUNTER TRANSFERS 3

TAX CERTIFICATES 326

HISTORICAL CERTIFICATES 3

CHANGE IN DEPOSITOR 46

INFORMATION UPDATE OR CHANGE 3

DIVIDEND PAYMENT INFORMATION 29

Total requests 431

o Second half of 2015

Request Amount

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OFFICE VISIT 14

TELEPHONE CALLS 30

Total shareholders served 44

Request Amount

GENERAL CERTIFICATES 19

OVER-THE-COUNTER TRANSFERS 4

TAX CERTIFICATES 397

HISTORICAL CERTIFICATES 1

CHANGE IN DEPOSITOR 50

REPOSSESSIONS AND CLEARANCE 1

INFORMATION UPDATE OR CHANGE 2

DIVIDEND PAYMENT INFORMATION 49

Total requests 493

Attendance to the General Meeting of Shareholders

The most important information concerning attendance to the 2015 General Meeting of

Shareholders is presented below:

Ordinary Meetings 2015 General Meeting of Shareholders

Grupo Argos S.A.

Shareholders represented 738

Assistants 323

Shares represented 541,350,671

Outstanding shares 645,400,000

Percentage of shares represented 83.87%

Details of major agreements

The following topics were approved during the ordinary General Meeting of Shareholders in

2015:

- Financial Statements for 2014

- Management Report by the Board of Directors and the CEO

- Profit Sharing Plan

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- Designation of Jorge Uribe and Armando Montenegro as new board members,

replacing Jorge Esteban Giraldo Arango and Guillermo Heins Finkensteadt

- Board of Directors remuneration

- Amendment to the Bylaws to align them to the recommendations made by Código

País

- Election of Deloitte as the Company’s Statutory Auditor, and setting the professional

fees - Appropriation for social benefit

In addition, the Administration named the most important impacts of the IFRS convergence

process, as well as activities and timetable to be implemented in 2015 to meet Código País

recommendations.

The minutes of the 2015 Ordinary General Meeting of Shareholders may be consulted during

the right of inspection period at the Company website.