CORE 1:PROJECTMANAGEMENTOverview

TECHNIQUES FOR MANAGING A

PROJECT

Communication Skills

Active Listening• Mirroring• Paraphrasing• Summarizing• Clarifying Questions• Motivational Responses

Conflict Resolutions

Negotiation SkillsInterview Techniques

Team Building

Project Management Tools

GANTT Charts

Funding Management Plan

Journal and Diaries

Communication Management Plan

Social and EthicalIssues

The Work Environment

Security of Data / Info

Copyright Issues

UNDERSTANDING THE PROBLEM

Requirement Report

Primary Consumable at the stage

The primary aim of this first stage of the SDLC is to determine the purpose and requirements of a new system.

How do we determine the requirements?

• Interview USERS• Interview participants• Analyze Existing SystemSystems

Analyst

Requirement

Prototype

PLANNING

In the second stage of the traditional SDLC the aim is to decide which solution, if any, should be developed.

Feasibility Study

Primary Consumable at the stage

• TECHNICAL Feasibility

• SCHEDULE Feasibility

• FINANCIAL Feasibility

• OPERATIONAL Feasibility

Choose a SystemDevelopment

Approach

• Traditional

• Outsourcing

• Prototyping

• Customization

• Participant Development

• Agile Methods

DESIGNING

This stage is where the actual solution is designed and built. This includes describing information processes and specifying system resources (participants, data/info, IT) to perform these processes.

System Tools for understanding, explaining and documenting the operation of a system

• Context Diagrams

• Data Dictionaries

• Data Flow Diagrams

• Decision Tree’s

• Decision Tables

• Storyboards

Designing the Information Technology

Having used design tools to model the systems treatment of data into information it is now important to choose the Information Technology that will be involved.

The ability of a system’s hardwareand software to performinformation processing is crucial.

IMPLEMENTING

The fourth stage of the SDLC is where the new system is installed and commences operation. The old system ceases operation and is replaced with the new.

Usual Steps for Implementation

• Installing network cabling and outside communication lines

• Acquiring and installing new hardware and software• Configuring the new hardware• Installing and configuring the software• Converting data from the old system to the new • Training users and participants

Conversion Methods

• Direct conversion

• Parallel conversion

• Phased conversion

• Pilot conversion

Implementing Training for Participants and Users

• Traditional Group Training

• Peer Training

• Online Tutorials

• Operation Manuals

TESTING, EVALUTING AND

MAINTAINING

The final stage of the SDLC commences with formal testing of the operational system to ensure it meets the needs specified in the requirement report.

Acceptance Testing

Volume Data Simulated Data

Live Data

Trialing and Using the Operation Manual

Ongoing Evaluation to monitor Performance

Financial PerformanceMonitoring

Technical PerformanceMonitoring

Maintaining the System to ensure it continues to meet Requirements1. Regular Maintenance

2. Repairs when faults occur