copyright 2015 by the up institute for small-scale...

Copyright 2015 by the UP Institute for Small-Scale Industries.

All rights reserved. Unless otherwise indicated, all photos, images and graphics are owned by the University of the Philippines Institute for Small-Scale Industries (UP ISSI). Materials contained in this publication may be quoted or reproduced in whole or in part provided that the publisher is duly credited. Users are restricted from reselling,

redistributing, or creating derivative works for commercial purposes without the express or written consent from the publisher.

The views expressed herein are those of the writers and do not necessarily reflect the views of the University, the Institute nor their administration.

“Sustainable enterprises should innovate, adopt appropriate environmentally friendly technologies, develop skills and human resources, and enhance productivity to remain competitive in national and

international markets.”

-- ILO Labour Conference 2007

iv

TabLe Of COnTenTS

Messages 6 - 7 • Message from the UP President • Message from the Director UP ISSI - USaPInG PanGneGOSYO, ILaW, SaLaMIn aT SanDaTa nG 8InDUSTRIYanG PILIPInOIMS Process Model and Structure 9 Green ISSI Milestones and Sulong Galing Change Program 11Voice of the future: Vision 2015 12Divisions and Service Streams 13Shakers and Movers 14 - 15 Cross-Functional TeamsInstitutional Linkages 16 -17new Strategic Partners 18 - 19UP ISSI balanced Score Cards 20 - 21Voice of Our Partners 22

Training and Continuing education framework 23Ladderized Training and Continuing education framework 242014 Demographics of UP ISSI Training Participants 25The Most Preferred Total Capability-building and 26 Development Service Provider2014 Top 100 Loyal Customers 27Outreach 2008-2014 28 • Start Your Own Business (SYOB) 29 • Planning for Expanding Business Training (PlanET) Program 30 - 31 • Productivity through Effective Supervision (PES) Course 32 • Total Communication Course (TCC) 33 • Creative and Effective Selling Techniques (CEST) Course 34 • Winning Strategy for a World-Class Customer Experience (WoW) Course 35 • Greening and Leaning through Energy and 36 - 37 Environmental Management (GLEEM) • Total Quality Management (TQM) 38 • Total Productive Maintenance Course (TPMC) 39 • Factory Automation Courses 40 - 41 • Promoting Food Industry Competitiveness (Pro-FIT) 42 - 43 • Accounting for Non-accountants (AfNA) Course 44 • Financial Management for Entrepreneurship and Investment (FINEST) 45 • Managers Course (MC) 46 - 47 • Strategic Marketing Course (SMC) 48 • Strategic Human Resource Management (SHuRE) 49 • Advanced Leadership and Management (ALMA) Course 50 • Business Continuity Planning Seminars 51SMe Roving academy with the Department of Trade 52 - 53 and Industry: bringing Training Closer to SMe ParticipantsCredit appraisal and Monitoring (CaM) Course, 54 - 55 and Risk Management Seminar (RMS)

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TRIZ: Theory of Inventive Problem Solving 56Training faculty and Resource Persons 57 - 58Programmatic and focused Research and Development agenda 59Research Problem and Design 60Research Validation and execution 61Research Deployment 61 • Gifts, Décors and Housewares Industry Situationer and Workshop 61 • APEC Global Value Chain 62 • Entrepreneurship Gravitas: Action Research Colloquium 63 in the setting of ASEAN Integration 63 • Presentations of Published, Peer-Reviewed Papers in 62 - 65 International Research Conferences • Evaluating the Effectiveness of the Planning for 66 Expanding Business Training • Entrepreneurship Gravitas: Action Research 66 Colloquium Proceedings • Measuring Competitiveness at the Local Level 67 • SPICE Seminar Workshop Proceedings 67 • Philippine Journal on Innovation and Entrepreneurship (PJIE) 68 • Documenting the Journey of the Industrial Guarantee 68 and Loan Fund as a Facility in Increasing SMEs’ Access to Finance • Press On! Bracing for the Challenges and Opportunities of the 68 2015 ASEAN Integrated Community to the Philippine Printing and Allied Industries Documentation of Proceedings • Wall News: The Official Newsletter of the 69 UP Institute for Small-Scale IndustriesUP ISSI in the broadcast Media 69Linking Industries With the academe Through Internships 70Sustaining biodiversity and Developing biodiversity-friendly enterprises 712013-2015 extension Reach 72biodiversity Partnerships Project with the Department of environment 73 and natural Resources Technical assistance to Support the Development of 74 biodiversity-friendly enterprises Jokaso Integrated Wastewater Sewerage Laboratory 75 with the Phil-Japan Worldwide Management Services, Inc. nurturing and advancing the Development of Technology-based Startups 76 - 78Research, extension, and Professional Staff 79 - 80administrative Staff 81

UP board of Regents 82 UP Officials UP Diliman Officials

UP ISSI Prospectus Technical, Creative and editorial Team 83

2015 UP ISSI PROSPeCTUS

Message from the PReSIDenT

Warm greetings and congratulations to the UP Institute for Small-Scale Industries (UP ISSI) on its 46th anniversary and on the launch of its Prospectus 2015!

This event effectively affirms the Institute’s leadership in the pursuit of new ideas – especially with the launch of Prospectus 2015. This newest, and insightful, edition features creative techniques, which draw attention to the Institute’s audacious initiatives, fresh collaborations and painstaking efforts to put them all into practice.Since its creation in 1969, the UP ISSI has remained true to its core missions of education, research and public service. It has consistently displayed values, among others, of commitment, professionalism, integrity and excellence.

Indeed, the Institute has done us proud!

Being at the forefront of innovation and collaboration is especially significant in light of ASEAN integration and internationalization. In today’s dynamic global business environment, the country’s global counterparts are continuously raising the bar of competitiveness through quality and productivity.

For us in the academe, there is no better time to innovate and collaborate – with our University’s traditional values of honor and excellence at the fore – than now.

Once again, our wholehearted compliments to the UP ISSI for its Prospectus 2015’s publication! May you have a fruitful and fun-filled 46th anniversary celebration!

Mabuhay, ang ISSI! Mabuhay ang UP!

aLfReDO e. PaSCUaL

6

“Continuously raising the bar of competitiveness through quality and productivity....”


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Message from the DIReCTOR

We are continuing what we have started to transition to become the National Institute for Entrepreneurship and Innovation. We are actualizing this vision through a host

of programs, projects and services with our partners while still upholding the tradition of honor and excellence of the University.

Our projects and training programs are focused on delivering customer-centric ecosystem of services to small and medium enterprises (SMEs), creating and building resilient, innovative startups and SMEs for ASEAN Integration and the rest of the world by increasing their access to finance, enabling biodiversity-friendly enterprises, and entrenching the technology and business incubation model. Our stakeholders can expect more pioneering, innovating and entrepreneuring initiatives and collaborations that are aimed to address the many complex problems afflicting the SME sector, be it in the financial, operational or productivity aspect of the business.

It is therefore my great pleasure to present to you the 2015 edition of the UP ISSI Prospectus, which highlights the Institute’s major accomplishments and plans moving forward. We hope that this edition will help future entrepreneurs, SME managers, change agents and catalysts learn more about innovative solutions to address the issues concerning the sector.

Sulong galing, Pinoypreneur! Kilos na, arangkada na, ngayon na!

neSTOR O. RaÑeSeS

“Creating and building resilient, innovative startups and SMEs for ASEAN Integration and the rest of the world....”


UP ISSI - Usaping Pangnegosyo, Ilaw, Salamin at Sandata ng Industriyang Pilipino (Entrepreneurship, Light, Model and Tool of the Philippine Industry)

The University of the Philippines Institute for Small-Scale Industries (UP ISSI) traces its history in the sixties, when UP ISSI was then what was called the Red, White and Blue Project, an initiative formed through a bilateral agreement between the Royal Government of the Netherlands and the Republic of the Philippines. Its principal objective then as now was to assist the development and growth of small-scale industries in the country.

On 4 August 1969 then Pres. Ferdinand E. Marcos signed Republic Act No. 6041, making UP ISSI an organic unit of the University of the Philippines. Under the said law, the major purposes of the University of the Philippines in the establishment of the Institute are:

1. Train competent people up to a level where they will be able to assist existing small-scale industries to increase productivity and to promote and develop new ones.

2. Provide consultancy and extension services to existing small-scale and medium- sized industries.

3. Conduct research on plant operations and make the result of such research available to interested parties, and the assumption of leadership in overcoming the various problems of small-scale and medium-sized industries needing the advice, simulation and assistance of consultants.

CORe PURPOSe

Creating and providing knowledge,

know-howand information to

empower entrepreneurs to grow and prosper

MISSIOn

Center of excellence for nurturing and

advancing an entrepreneurial Society

VISIOnTo create and

develop sustainable, viable and globally competitive micro, small and medium enterprises (MSMes)

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Output

CU

STO

MER

REQ

UIR

EMEN

TSA

cade

me

Gov

ernm

ent

Indu

stry

MSM

E

Continual Improvement of Quality Management Integrated System

ManagementResponsibility

ISO 9001: 2008Quality System

ISO 14001: 2004Environment System

OHSAS 18001: 2007Health and Safety System

ISO 50001: 2011 Energy Management System

Measurement, Analysis and Improvement

Resource Management

Objectives, Targets and Programs

» Compliance with Environmental and Occupational Health and Safety Legislations and Regulations » Management

Responsibility and Review » Quality System

Internal Audits » Customer

Satisfaction Program » Continual

Improvement

» Aspect and Impact Assessment » Risk

Assessment

» Request for Quotations

Input

IMS Process Model and Structure

Value Creating Processes

Operational Control

Training Development

ISO 22301: 2012Business Continuity Management System

Research and Development

Business Development

Information and Technology

Development

Graduates

Researches, Publication

Models, Consultancy

Information and Technology

Assistance

» Competence, Awareness and Training » Infrastructure

and Work Environment

» Operational Control » Infrastructure

and Work Environment » Emergency

Preparedness and Response » Safety and

Ergonomics

CU

STOM

ER SATISFA

CTIO

NA

cademe

Governm

entIndustry M

SME

KeyValue-addingInformation

RFQ

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Core ValuesUnwavering commitment We always find solutions. We execute with passion.Professionalism We serve ethically with honor. We treat everyone with dignity and respect.Integrity We give honest service. We take responsibility for results.

Synergy We value teamwork and support diversity.We build positive and lasting relationships with our stakeholders.

Service excellence We serve as we lead. We surpass clients’ expectations.

Innovation We transform ideas into entrepreneurial actions. We anticipate changes for continuous improvement.

Historical Mandate

• Established on 2 March 1966 between the Royal Kingdom of the Netherlands and the Republic of the Philippines

• Created as an organic research and extension unit of the University of the Philippines by virtue of Republic Act 6041 on 4 August 1969

Quality PolicyWe provide best-in-class services and total customer experience to all our clients with honor and excellence.

environment, Health, Safety and Security Policy • We are committed to operate in a safe, healthy and environmentally friendly work environment.• We shall comply with all applicable safety, health and environmental laws, regulations and other

requirements.• We shall continually improve our environmental performance and pursue prevention of

environmental pollution in any form.• We shall continuously educate and promote safety, wellness and environmental awareness to all

our employees, clients, partners and other stakeholders.• We shall safeguard and protect the assets and properties of the Institute.

Service Streams1. Training and Entrepreneurship Education 2. Research and Publications3. Business Enterprise Development 4. Information Technology and Enterprise Innovation

Target Publicsfinal Publics• Students• Startups• Entrepreneurs• Women’s groups• Cooperatives• Entrepreneurship educators and mentors• SME single proprietors• SME corporations

Intermediate Publics• Trainers• Extension officers• Government organizations• Non-government organizations• Industry associations• Financial institutions• Local government units• International partners• Other private entities advocating the

advancement of MSMEs

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Green ISSI Milestones

Sulong Galing Change ProgramAligning with the University of the Philippines as “The National University of Global Eminence,” UP ISSI puts into motion an initiative for organizational change. The battle cry “Sulong Galing UP ISSI” was coined to guide the UP ISSI Human Resource Program, whose components are:

1. Kagalingan - Staff Development and Competency Upgrading (training penetration and saturation rates)

2. Karangalan - Code of Ethics and Value Enhancement (compliance and attitude improvement, and UP ISSI values)

3. Kahusayan - Performance Management (productivity, customer sensitivity, and quality)4. Katapatan - Discipline and Work System 5. Kahandaan - Succession Planning and Organizational Readiness6. Kapurihan - Rewards and Recognition System 7. Walang Humpay na Pagsulong Tungo sa Pagbabago - Continuous Improvement

GreenMilestones

ISSI Integrated Management System

•ISO 9001:2008 + + EMS 14001: 2004 + OSHAS

18001:2007 + ISO 22301:2012 BCM

Green Operations-People, Policies and Practices

•Turning off lights•Water conservation•Paper conservation

•Time operation of elevator

Biodiversity Ecosystem Management

•Planting 128 trees around UP ISSI

•Biodiversity of 70 species of plants within 800 - metre radius

•Sustainable landscaping

Solid Waste Management•Electronic Filing – ISSI Document

Management System (DMS)•Waste Segregation

Indoor Air Quality•No Smoking

•Indoor Air Plants•Natural Air Cooling

Energy Efficiency and Green

Building Management and Maintenance

•Consumes a monthly average of 15849 kwh of electricity

•Relamping to Light Emitting Diode (LED) lamps

•Shifting to inverter-technology air-conditioning

•Natural lighting

Water Conservation•Consumes monthly average of 455

m3 of water•Repiping of water lines

•Recycling and rain water harvesting

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Voice of the future: Vision 2015 and beyondThe year 2015 is a turning point for UP ISSI as it transitions as the National Institute for Entrepreneurship and Innovation and UP’s Catalyst for an Entrepreneurial University. As it fully develops into an entrepreneurially innovative institute, UP ISSI is committed to pursue the following milestones well into the future:

• Virtual graduate degree program on technology entrepreneurship and innovation with affiliate colleges in the University

• UP executive arm for operational excellence and innovation with the UP executive Leadership academy and Management Development Institute for UP non-teaching staff

• Research and development powerhouse on innovation, technology, quality, productivity, and entrepreneurship

• Preferred total capability building (training) and development service provider on innovation, quality, productivity, and entrepreneurship

• national knowledge management nucleus on innovation, quality, productivity, and entrepreneurship

• Premier policy think tank on innovation, technology entrepreneurship, quality and productivity improvement

• Globally certified organization (with the Integrated Management System: ISO 9001, 14001, 50001, 22301 and OSHaS 18001)

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Service Streams

To live up to its purpose, UP ISSI delivers via four service streams:

Training and entrepreneurship educationUP ISSI envisions to be the most preferred total capability building and development service provider. It offers a wide range of training courses that meet general requirements as well as specific needs of target participants. The cutting-edge programs are grouped into four

categories: Management Development, Entrepreneurship Development, Quality and Productivity Improvement, and Project Development and Management.

Research and PublicationsAs a research and development powerhouse on innovation, technology, quality, productivity, and entrepreneurship, UP ISSI pursues programmatic and focused research and development agenda. It develops and implements research studies that have impact on SMEs and SME stakeholders.

business enterprise DevelopmentAs a premier policy think tank on innovation, technology entrepreneurship, quality and productivity improvement, UP ISSI extends business counseling and other technical and enterprise development assistance to various sectors, including non-government organizations, academic communities, associations, cooperatives and government agencies.

Information Technology and enterprise InnovationIn building the national knowledge management nucleus on innovation, quality, productivity and entrepreneurship, UP ISSI is working towards establishing a digital innovation and SME information hub and e-networking with other SME networks nationally and internationally. Already, it has served SMEs, entrepreneurs and SME stakeholders through a host of

knowledge-based and information technology-enabled services.

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Shakers and Movers

Dr. Michael L. Tan UP Diliman Chancellor

nestor O. Rañeses UP ISSI Director

antonette L. Dungca

University extension Specialist V, Deputy Director for

Organizational Development

Rolando Ramon C. Diaz

University extension Specialist V, Deputy Director for Operation and

administrative Delivery Division Head

Michael L. Tan UP Diliman Chancellor

nestor O. Rañeses UP ISSI Director

antonette L. Dungca University extension Specialist V

Rolando Ramon C. Diaz University extension Specialist V,

Deputy Director for Operation and administrative Delivery Division Head

Ma. Luisa Solarte-Lee University extension III,

Training and entrepreneurship education Division Head,

Integrated Management Sytem Representative,building administrator

nova Z. navo

University extension Specialist II and Research Division Head

Leoncio T. Cubillas Jr. University extension Specialist III

and business enterprise Development Division Head

Ian Jester M. de Vera

University extension Specialist III and Information Technology and

enterprise Innovation Division Head

Ma. Luisa Solarte-Lee University extension III,

Training and entrepreneurship education Division Head,

Integrated Management Sytem Representative, building administrator

nova Z. navo

University extension Specialist II and Research and Publications Division Head

Leoncio T. Cubillas Jr. University extension Specialist III

and business enterprise Development Division Head


University extension Specialist III and Information Technology and

enterprise Innovation Division Head

The human resource capital of the Institute exemplifies knowledge and competencies enhanced through years of first-hand experience, constant interaction with SMEs, and

continuing professional development and immersion in national and international fora. One of the Institute’s thrusts for the development of its human resources is producing in-depth research on the SME sector.

UP ISSI’s human resources include affiliate resources from professors and specialists in other units of the University, from practicing professionals in the private sector, and from entrepreneurship experts in international institutions.

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Performance Management Team

Integrated Management System and Change Team

environment, Health, Safety and Security Team

Website and Wall news Team

Ian Jester M. de Vera (Chair)Jocelle P. Mamarilbernie f. Villalluna

Ma. Luisa Solarte-Lee (Chair)Marsha Lee A. Delfinado

bernadette Christine D. escotoJaime S. Guanzon, Jr.

Joanna Rose T. Laddaran

Jocelle P. MamarilReynold ferdinand G. Manegdeg

bernie f. VillalunaMario C. Valeza

Ma. Luisa Solarte-Lee (Chair)antonette L. Dungca

Leoncio T. Cubillas, Jr.Ian Jester M. de VeraJaime s. Guanzon, Jr.

Janet L. bungay

Joanna Rose T. Laddaranbernadette Christine D. escoto

Clarita O. estebanReynold ferdinand G. Manegdeg

nova Z. navoGlennis S. Uyanguren

all UP ISSI Division Headsnestor O. Rañeses (Chair)

Cross-functional Teams

Roy D. apacibleMarsha Lee A. Delfinado

Kristianne abegail D. Gabriel

administrative Personnel and Grievance Team

nestor O. Rañeses (Chair)Rolando Ramon C. Diaz (Vice Chair)

Ma. Luisa S. Lee (alternate Vice Chair)Jaime S. Guanzon, Jr.

Mohidin P. abdul

Loreto P. Sandoval emerlita O. Marciano

Gloria S. RecioGlennis S. Uyanguren

Procurement Management Team

Reynold ferdinand Manegdeg (Chair) Severina P. bañagaLourdes P. Cubillasneil DC. Grimaldo

bernie f. VillalunaMario S. Valeza

Jaime S. Guanzon, Jr.

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neil DC GrimaldoRoy D. apacible

Karen Kay b. CoballesMarsha Lee A. Delfinado

Loreto P. Sandoval

Research and academic Personnel (ReaP) Council

all UP ISSI Research and extension Personnelnestor O. Rañeses (Chair)


Institutional Member, aPeC SMe Working Group. APEC’s Small and Medium Enterprises Working Group (SMEWG) encourages development of SMEs and builds their capacity to engage in international trade. Established in February 1995 as the Ad Hoc Policy Level Group on SMEs, its objective was to help SMEs improve their competitiveness and to facilitate a more open trade and investment environment. In 2000, the group was renamed SMEWG and granted

permanent status. SMEWG attains the Bogor Goals by fostering enabling business environments for SMEs to grow and develop into export-ready (internationalized) firms, through the sharing of information on best practice initiatives and the conducting of capacity-building activities.

Institutional Lead, aSean Internship network. The ASEAN Cooperation Project entitled “Establishment of a Regional Program for the Promotion of Internship Scheme for Staff Exchanges and Visits for Skills Training” is listed as one of the initiatives under the ASEAN Strategic Action Plan for SME Development (2010-2015). It is a priority project under the ASEAN Economic Community (AEC)

Blueprint for the period 2010-2014. The project aims to develop an ASEAN internship framework and a regional network in ASEAN with an alliance of stakeholders from the ASEAN Member States and a network of universities, SME agencies, SMEs and industry champions. This is to improve the competitiveness of SMEs in the region by providing them opportunities to develop and enhance business competencies through internship scheme and business exposure activities.

Institutional Member, aSean SMe Working GroupComposed of the SME Agencies of all member countries of the Association of Southeast Asian Nations, the ASEAN SME Working Group seeks to ensure the advancement of SMEs in the region since it was established in 1995.

Institutional Member, asia Professional education network (aPen). An international network composed of universities in Asia, APEN aims to contribute to the sustainable and equitable development of Asian economies. Recognizing that a key factor in achieving stable economic progress is the capacity of high-level human resources, APEN promotes the Project Based Learning, which is an educational method

that provides acquisition of knowledge, skills, competencies and hands-on training on business practices. In conjunction with fostering development of industrial human resources, APEN promotes SME development with focus on the areas of: higher industrial human resources, SME connectivity, and SME finance.

Institutional Member, Industrial Guarantee and Loan fund (IGLf). IGLF is a fund that has played a key role in the transformation of many small-scale enterprises. Unlike the sad plight of other government financing programs that have floundered, the IGLF has remained sustainable and viable. An IGLF review committee is composed of representatives from the National Economic and Development Authority as chair, the Bangko Sentral ng Pilipinas as vice-chair, the Development Bank of the Philippines (DBP), the Department of Trade and Industry (DTI),

the Department of Finance, and UP ISSI. The UP ISSI director is a member of the IGLF Review Committee while two ISSI staff members sit on the IGLF Technical Advisory Group.

Partner in Mission, Management association of the Philippines (MaP) educated Marginalized entrepreneurs Resource Generation (eMeRGe). UP signed a memorandum of agreement with MAP in conjunction with EMERGE project, where UP is designated as one of the partners-in-mission. An inclusive growth

program of MAP focused on livelihood and job generation, EMERGE aims to develop relevant courses with three key components: funding, mentoring, and values formation.

For its part, UP designated ISSI as the lead unit to implement EMERGE with MAP.

Institutional Linkages

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advisory Member, Micro, Small and Medium enterprises Development Council (MSMeD Council). MSMED Council was created by virtue of Republic Act (RA) No. 9501, otherwise known as the Magna Carta for MSMEs, with a specific mandate to spur the growth and

development of MSMEs throughout the country, by facilitating and coordinating national efforts to promote the viability and growth of MSMEs, including assisting relevant agencies in tapping local and foreign funds for MSME development and promoting the use of existing programs.

On 15 July 2014, Pres. Benigno S. Aquino III signed into law RA 10644 or the Go Negosyo Act of 2014, which placed UP ISSI as one of the members of the Advisory Unit of MSMED Council.

Institutional Member, Philippine Chamber of Commerce and Industry (PCCI) Committee on education. A proactive catalyst of development, PCCI promotes and supports the drive for globally competitive Philippine enterprises in partnership with the government, local chambers, and other business organizations. The main responsibility of PCCI is to provide focused advocacy for business growth and sustainable development through business services for the advancement of grass-root entrepreneurship, chamber development,

international trade relations, business innovation and excellence, and operational efficiency. These will be achieved through a professional organization in close cooperation with various stakeholders in public and private sectors.

Institutional Member, UP enterprise Steering board (enterprise business Incubation Program). The Enterprise Business Incubator Program, consisting of mentoring from successful entrepreneurs and professionals, networking events, and coaching sessions, increases a tech startup’s success rate, lowers its setup costs, and assists in the marketing of its innovations more efficiently.

Institutional Member, entrepreneurship educators’ association of the Philippines, Inc. (eneDa). ENEDA is a non-stock, non-profit professional organization composed of the nation’s entrepreneurship educators, teachers, and trainers from leading schools, colleges, universities and other training and academic institutions. It promotes excellence in entrepreneurship education in the country and recognizes the need for entrepreneurship educators and entrepreneurs from all over the country to come together and share ideas to raise academic standards.

Institutional Member, UP Diliman Technology Management Center (UPTMC) Coordinating Council. The UP ISSI Director sits as an Affiliate Faculty of TMC. The Center was established through a resolution approved by the UP Board of Regents on 23 February 1995. TMC is mandated to serve two fundamental purposes: (1) to respond to the urgent need of firms and industries for technology upgrading, productivity improvement, and enhanced global competitiveness; and (2) to respond

to the established requirements of the Philippine government for expert advice and assistance on science and technology. TMC is the first institution of its kind in the country and in the ASEAN region, being an interdisciplinary undertaking which draws from the expertise, experience, and perspectives of nine affiliated UP Diliman units.

Institutional Member, filipinnovation network. The Network is composed of key stakeholders that are involved in fostering innovation in the Philippines in the light of the country’s goal to be globally competitive. Committee members are involved in the conceptualization of the National Innovation Summit and the development of the framework and strategy to promote innovation.

Institutional Partner, The Small enterprises Research and Development foundation (SeRDef). Established in 1976 as a non-stock, non-profit foundation, SERDEF focused initially on developing entrepreneurial skills through training. It has since become a private institutional medium that initiates, sponsors, and conducts programs and projects for the promotion and development of small-scale industries. Its range of capability-building services from training to research and

consultancy, addresses a growth arc of a spectrum of business establishments-from small- to medium-scale enterprises down to micro enterprises. By virtue of a Memorandum of Agreement between SERDEF and UP, the Foundation undertakes various development programs and projects for SMEs in collaboration with UP ISSI, from where it draws most of its pool of human resources: experienced trainers, industrial extension specialists, counselors, consultants, productivity experts, industrial automation specialists, researchers, information officers, training coordinators, and project managers.


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Prof. Mitsuhiro Maeda, executive director of the Secretariat of the asia Professional education network (aPen), and UP ISSI director Prof. nestor O. Rañeses (center) show the signed memorandum of agreement between aPen and UP ISSI. also in the photo are UP ISSI research, extension and professional staff as well as members of the Institute’s executive committee, who witnessed the ceremonial signing.

from left to right: Sandra S. Montano, president of Community Health education emergency Rescue Services, Inc. and also consultant of the budi Luhur Institute on International Curriculum Development; Sri Wahyuni and Ijun Rijwan Susanto, vice-president for international affairs and director respectively of budi Luhur Institute of Health Sciences; UP ISSI director Prof. nestor O. Rañeses; engr. Ma. Luisa S. Lee, UP ISSI head of Training and entrepreneurship education Division; and Jocelle P. Mamaril, account manager for PRO-fIT courses.

new Strategic Partners

asia Professional education network

budi Luhur Institute of Health Sciences

netherlands fellows foundation of the Philippines, Inc.

H.e. Marion Derckx, ambassador of the netherlands embassy in the Philippines (center) with (from left to right) UP ISSI’s Crispina b. almonte; Deputy Director Rolando Ramon C. Diaz; engr. Ma. Luisa S. Lee, UP ISSI’s head of Training and entrepreneurship education Division, and Director nestor O. Rañeses


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UP ISSI director nestor O. Rañeses (3rd from right) shakes hands with PDRf co-chair Mr. Manuel V. Pangilinan. also in the photo are PDRf President Rene S. Meily (2nd from left), PDRf Co-chair Mr. Jaime augusto Zobel de ayala (3rd from left), Mr. napoleon L. nazareno (extreme left), Mr. Guillermo M. Luz (2nd from right), and Mr. Oscar S. Reyes (extreme right)

UP President alfredo e. Pascual (seated right) signs a memorandum of agreement with the Management

association of the Philippines represented by its president, Mr. francisco f. del Rosario (seated left) in conjunction with the project educated Marginalized

entrepreneurs Resource Generation or eMeRGe, where UP is designated as one of the partners-in-

mission. Witnessing the MOa signing are UP Diliman Chancellor Dr. Michael L. Tan (standing in the

middle) and UP ISSI director Prof. nestor O. Rañeses (standing right).

Philippine Disaster Recovery foundation

Management association of the Philippines

Community Health education emergency Rescue Services

UP ISSI Managers’ Course alumni association, Inc.

UP ISSI Managers’ Course alumni association, Inc. members with their

president, Divino Seer P. Valle (third from right)

The UP ISSI and CHeeRS recognize that collaborative efforts in food safety, entrepreneurship, and disaster management will be of mutual benefit and will contribute to an enduring institutional linkage for cooperation and assistance. from left to right: Sandra S. Montano & John alvin L. Montano, Vice President & President, respectively, of CHeeRS; and Prof. nestor O. Rañeses & engr. Ma. Luisa Solarte-Lee, Director and Training Division head, respectively, of UP ISSI.


UP ISSI balanced Score Cards

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21

2015 figures are based on forecasts.


Voice of Our Partners

I laud the UP Institute for Small-Scale Industries for its untiring support and dedicated partnership with the Industrial Guarantee and Loan fund in our small business advocacy. Over the years, the UP ISSI has been an active partner of

IGLf in developing innovative capability programs to improve MSMe’s access to financing, and in influencing the mindset of financial institutions from traditional collateral-based lending ways towards risk-based lending. UP ISSI and IGLf partnership may just run for a very long time, and will leave its mark in the empowerment of filipino small and medium enterprises.

benel D. LaguaChief Executive OfficerIndustrial Guarantee and Loan fund

Photo credit: IGLf

It was a pleasure to have partnered with UP ISSI in the implementation of the PH-led aSean Internship Project for SMes. The Institute’s expertise in entrepreneurship promotion has greatly contributed to the timely execution and completion of the project

which aims to address aSean SMe’s need for greater information, skills, and technology exchange to raise the sector’s productivity and competitiveness.

The DTI - bSMeD and UP ISSI partnership is an affirmation of our shared commitment to advance greater cooperation towards achieving the goals of the aSean economic Community.

Jerry T. ClavesillasDirector IIIDepartment of Trade and Industry - bureau of Small and Medium enterprise Development

The best thing about our strong partnership with the University of the Philippines Institute for Small Scale Industries is being able to provide viable solutions for our micro, small and medium enterprises and other stakeholders in

Rizal Province. for over the past several years, we valued UP ISSI’s expertise, professionalism, flexibility and client service to our entrepreneurs. UP ISSI has been a tremendous partner of DTI-Rizal every step of the way, and our assisting MSMes have benefitted from UP ISSI’s guidance and support.

Mercedes a. ParreñoProvincial DirectorDepartment of Trade and Industry - Rizal

In 1966, when the nation was steeped in the think-big mentality, the UP Institute for Small-Scale Industries (UP ISSI) blazed the trails for the “small-is-beautiful” movement. Ten years later, the leadership of the UP ISSI itself put up the Small enterprises Research and Development foundation (SeRDef) to provide the private sector thrust to the growing SMe

advocacy. Soon after, small enterprises became a national movement and eventually the center of national development plans.

Thus, when one speaks of the UP ISSI in the context of SMe development, one thinks of the SeRDef in the same breath. Theirs has been a vibrant partnership that has given rise to various pioneering and innovative strategies and programs to benefit small entrepreneurs.

Today, even as SeRDef has made inroads in its efforts to build a separate identity for itself, it commits to steadfastly support UP ISSI’S programs and activities in developing an enterprising society and helping SMes flourish.

Paterno V. Viloria, PhDPresident, Small enterprises Research and Development foundation, Inc.

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23

Training and Continuing education framework

UP ISSI as the most preferred total capability-building and development service provider offers two kinds of training programs: public and special. It has pioneered in the

experiential learning methodology by using activity-based, learning-by-doing simulation exercises as well as business games, immersions and the Integrated Organizational Survey and Assessment or IOSA.

All courses are certificated, each with corresponding continuing education units or CEU.

What is a CeU?

The Continuing education Unit (CeU) is a currency that started in the United States and used by professionals in measuring a person’s participation in a formal, non-credit continuing education program, such as a workshop, seminar, tutorial, or self-study course. Courses approved by UP ISSI for awarding CeUs meet strict requirements for course exercises, assessments, and evaluations.

Training Needs Assessment •  Smart TNA

• Custom-‐built training

Course Curriculum

Development • Ac<vity-‐based

• Outcome-‐based

Implementa<on and Delivery

• Learning by Doing • Immersion • e-‐Learning

Assessment and Monitoring

• Transcript of Records • CEU

Impact Evalua<on

• Kirkpatrick’s Four Levels of Evalua<on:

1. Reac<ons 2. Learning

3. Transfer 4. Results


ManaGeR’S COURSe (MC)

STRaTeGIC MaRKeTInG COURSe (SMC)

STRaTeGIC HUMan ReSOURCe ManaGeMenT (SHuRe)

TOTaL COMMUnICaTIOn COURSe (TCC)

TOTaL QUaLITY ManaGeMenT (TQM) COURSe

TOTaL PRODUCTIVe MaInTenanCe (TPM) COURSe

STaRT YOUR OWn bUSIneSS (SYOb)

PRODUCTIVITY THROUGH effeCTIVe SUPeRVISIOn (PeS)

PLannInG fOR eXPanDInG bUSIneSS TRaInInG (PlaneT) PROGRaM

CReaTIVe anD effeCTIVe SeLLInG TeCHnIQUeS (CeST)

WInnInG STRaTeGY fOR a WORLD CLaSS CUSTOMeR eXPeRIenCe (WoW)

GReenInG anD LeanInG THROUGH eneRGY anD enVIROnMenTaL ManaGeMenT (GLeeM)

InSTRUMenTaTIOn anD PROCeSS COnTROL COURSe (CCIPC)

PROGRaMMabLe LOGIC COnTROL COURSe (PLCC)

SUPeRVISORY COnTROL anD DaTa aCQUISITIOn (SCaDa)

PROMOTInG fOOD InDUSTRY COMPeTITVeneSS TRaInInG (PRO-fIT)

aCCOUnTInG fOR nOn-aCCOUnTanTS (afna)

fInanCIaL ManaGeMenT fOR CenTRePReneURSHIP anD InVeSTMenT (fIneST)

aDVanCeD LeaDeRSHIP ManaGeMenT COURSe (aLMa)

STaRTInG

GROWInG

MaTURInG

SUSTaInInG

enTRePReneURIaL ManaGeMenT CYCLe

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Ladderized Training and Continuing education framework

UP ISSI’s programs are anchored on its ladderized training framework, which establishes the path of learning and development of each participant from one course to

another. Each course is complete in itself but a participant may pursue a more advanced training program to further build competencies along the ladder.


25

aGe

20 & below 21-30 31-40 41-50 51-60 61

& above

2% 21%

GenDeR

23% 19% 16% 5%

45% 55%

TYPe Of ORGanIZaTIOnInDUSTRY SIZe

TYPe Of InDUSTRY

25% 71% 4%

40%

12%

12%

36%

Government Industry

Cooperative

Foundation/NGO/ Association

14% 61%

15%

6%

MICrO

SMALL

MEDIUM

LArGE

MANUFACTUrING SErVICE AGrICULTUrE

2014 Demographics of UP ISSI Training Participants

19%


The Most Preferred Total Capability-building and Development Service Provider

UP ISSI as a training institution is the most preferred total capability-building and development service provider. A testimony to this are the longest-running courses

such as the Manager’s Course (now on its 110th run), the top 100 loyal customers who regularly send their staff to train in the Institute as well as the wide geographical reach of UP ISSI programs spanning 16 regions in the country.

PaReTO Of UP ISSI ReGULaR TRaInInG PROGRaMS aS Of JULY 2015

no. of runs

2

2

2

2

2

3

3

3

4

7

8

10

11

13

17

22

25

32

32

41

41

52

60

63

110

0 20 40 60 80 100 120

Total Preven6ve Maintenance Course (TPMC)

Cer6fied Quality Associate (CQA)

Cer6fied Food Safety Professional (CFSP)

Diploma in Food Safety Management (DFSM)

Financial Management for Entrepreneurship and Investment (FINEST)

Cer6fica6on Programme on Good Manufacturing Prac6ces (CPGMP)

Winning Strategy for a Worldclass Customer Experience (WOW)

Risk Management Course (RMC)

Advanced Leadership and Management Course (ALMA)

Greening and Leaning Through Energy and Environmental Management (GLEEM)

Planning for Expanding Business Training (PlanET)

Strategic Human Resource Management (SHuRe)

Basic Course on Food Safety Management for SMEs (BCSMEs)

Total Communica6on Course (TCC)

Advanced Instrumenta6on and Process Control (AIPC)

Crea6ve and Effec6ve Selling Techniques (CEST)

Total Quality Management (TQM) Course

Strategic Marke6ng Course (SMC)

Supervisory Control and Data Acquisi6on (SCADA)

Start Your Own Business (SYOB)

Accoun6ng for Non-‐Accountants (AfNA)

Produc6vity through Effec6ve Supervision (PES)

Comprehensive Course on Instrumenta6on and Process Control (CCIPC)

Programmable Logic Controller Course (PLCC)

Manager's Course (MC)

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2014 Top 100 Loyal Customers

SeRVICeElectrical Equipment and System IntegrationBank of the Philippine IslandsDr. Carl Balita Review CenterMacagang Business CenterPhilippine Long Distance Telephone CompanyManila Community Services, Inc.ANZ BankAssociated Medical & Clinical Services, IncBDO Unibank, Inc.Contract Services, Inc.City Planning & Devt. Office, City of ManilaDeltek Systems Ltd.Dualtech Training Center Foundation, Inc.Endless Rise, Inc.E.C.Daughson Inc.Exponent General Services, Inc.eCrest Development CorporationFirst-AVPR Venture, Inc.Farclean LaundryGeodata Systems Technologies, Inc.George Vallo PhotographyIndra PhilippinesIBMKENS Beauty & Wellness ShopIntertek International, Ltd.Heart of Jesus HospitalKin Manpower Service CorporationM & G CorporationMonarel Loans Inc.Makati Dev't Corp. Build PlusManila Water Company, Inc.National UniversityNitto Printing, Inc.New Fields Asia Pacific, Inc.Philippine National BankPhilippine Eagle Protectors Co. Inc.Sobrepena-Baldemor & Associates Medical ClinicSterling Bank of AsiaTamaraw Security Service, Inc. Ticketing & Bills Payment One-Stop ShopVulcan Security Agency, Inc.World of FunWexham Medical ResourcesWebcast Technologies, Inc.Wakuland AmusementsVictoria Court/ Urban Upgrade/ IntraWPP Marketing Communications Inc.DKT Philippines Inc.Easy Bio PhilippinesCollins International Trading CorpPSTI Global Inc.Elektrowerk Inc.Medport Distributors, Inc. ABR TradingAvesco Marketing CorporationEplus Marketing CorporationEnigma Technologies, Inc.

*This ranking is based on number of participants and customer allegiance.

Gintong Silangan Merchants, IncJJAM88 Resources Inc.King Edwards Food Mix SupplyJR & R DistributionMheco Inc.M&W Townstores, Inc.Morzian Equipment TradingRobinsons Retail Rudolf Lietz, Inc.Sim Beng Ko Marketing CorporationSybex Animal Health & Nutirition, Inc.Think GiveawaysZinven International Corporation

ManUfaCTURInGGoldilocks Bakeshop, Inc.Leslie CorporationTsukiden Electronics Philippines Inc.Nestle Philippines-CabuyaoInternational Elevator and Equipment, Inc.Thick and Thin Agri Products, Inc. Asiaphil Manufacturing Inds., IncSevilla Trading, IncCentro Manufacturing CorporationMegapaint CorporationGardenia Bakers Philippines, Inc.Aboitizpower, Therma Mobile, Inc.EJM Industrial Sales & Fabricator Corp.Eljan Ventures, Inc.Global Foodsolutions, IncGTB Integral Time Element, IncAsiaphil Group of CompaniesHamilton Leather Mfg.Imarflex Battery Mfg. Corp.Hi-Grade Feeds Corp.Oberthur TechnologiesTiger Machinery and Industrial Corp.VKC Incorporated

GOVeRnMenTOffice of the President of the PhilippinesUniversity of the PhilippinesCenter for International Trade Expositions and MissionsHome Development Mutual Fund

aGRIbUSIneSSAgriworld Agri-products, Inc.CJT Rice and Palay Trading and Agricultural SupplyPineword LumberDVF Dairy Farm, Inc.Fisher Farms, Inc.

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formerly the entrepreneurial Career Development Program, the Start Your Own business Course (SYOb) is one of the longest running course offerings at

UP ISSI. first implemented in 1986, the SYOb seeks to develop entrepreneurial motivation and confidence as well as reinforce basic management skills. Now on its 42nd batch, UP ISSI stays true to its mandate in building and advancing an entrepreneurial Philippines - one pinoypreneur at a time.

Start Your Own Business (SYOB) Course

Voice of the CustomerThis course has inspired us. now there’s that burning desire and yearning. Through this course some had clear visions while others realigned their visions, and that’s a very good thing.

Roxanne Girlie b. Cipriano-MostolesCommunication assistant41st Start Your Own business Course

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DUCATION UNITS (CEU):

4.2

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Planning for Expanding Business Traning (PlanET) Program

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3.6

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access to finance remains the most pressing concern among MSMEs and has been a major constraint in their production and operations-related

activities. In response, the main objective of the PlaneT Program is to enhance access by MSMEs to the lending programs of financial institutions.

PlaneT focuses on assisting participants to develop business plans that will be acceptable to financial institutions.

Target participants are owners of micro, small- and medium-sized enterprises, members of the board and members of cooperatives and coopreneurs who have plans of expanding their businesses, and those who want to obtain financing.


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Voice of the CustomerI would like to express my great appreciation for having attended PlaneT.

PlaneT training has prepared me and my staff to address [business expansion] problems. This also helped us appreciate the importance of the business plan, which gave us more confidence and a clear view of pursuing the expansion project.

engr. arnold LabunogJojie’s bakeshoppe, Tagbilaran City, bohol5th Planning for expanding business Training (PlaneT)


Productivity through Effective Supervision (PES) Course

UP ISSI recognizes the pertinence of a supervisor’s post as one of the most demanding in an organization. It requires the management of people as

well as operations which, if mismanaged, could result to the breakdown of an organization. Through the Productivity through effective Supervision (PeS) Course, UP ISSI aims to graduate effective supervisors who will drive their organization towards optimum levels of output through motivated employees.

Voice of the CustomerThe Productivity through effective Supervision (PeS) Course is the best stepping stone prior to taking the Manager’s Course. I enjoyed preparing the back Home action Plan (bHaP) and the actual presentation before the evaluators from UP ISSI. I highly recommend the course to all my friends and my officemates. Charisse ann f. Perez Goldilocks bakeshop, Inc.- Cake Plant49th Productivity Through effective Supervision Course

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Total Communication Course (TCC)

Previously known as the PowerComm Course, the Total Communication Course (TCC) harnesses the power of communication in one’s professional

as well as personal life. TCC employs active training methodologies which encourage the participants to share the stage with the resource speakers by being speakers themselves. Through the enhancement of oral and written communication skills in english, focusing on effective use of language, voice and body, UP ISSI turns ordinary speakers into confident communicators.

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Creative and Effective Selling Techniques (CEST) Course

The Creative Selling Techniques (CeST) Course develops in each participant a positive outlook in the art of selling. CeST is suited for individuals who want to

enhance their present skills or to reinforce plans of pursuing selling as a career or to generate more sales outputs in privately owned or wholly-owned business concerns. The concept of sales has expanded beyond the products and services that are being offered by the company: it includes the person doing the sales. Developing this person into a creative and dynamic agent who gains more ground through increased sales for the company is the aim of CeST.

Voice of the CustomerThe Creative and effective Selling Techniques course helped me understand the fundamentals of selling, its connection in marketing and the importance of preparing a sales plan.... This is good for entry-level sales professionals and entrepreneurs who need to acquire and practice sales techniques and a glimpse of strategic views.

francesca amor L. DorioManagement Professional20th Creative and effective Selling Techniques

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Winning Strategy for a World-Class Customer

Experience (WoW) Course

aptly dubbed as the “WoW Course,” the Winning Strategy for a World-Class Customer experience course aims to create that exclusive “wow

feeling” from the participants and from their respective clients as well. from handling customer complaints, turning it around to customer satisfaction, this Course leads the participants to a culture of service excellence and a good understanding of best practices through benchmarking.

UP ISSI’s affiliate resource person Ma. Teresa U. Bagaman during a class on WoW.

Voice of the CustomerWith the 1st Winning Strategy for World-Class Customer Service experience seminar, my classmates and I were able to understand where customer service is deeply rooted from—customer satisfaction. Here we learned that in the end, it’s really not about the products nor the services—it’s all about having that magical experience that would make you come back for more. Only this time, you’ll bring your friends with you....

Denis G. ViolaLearning and Developing Officer, Robinsons Retail Group 1st Winning Strategy for World-Class Customer Service experience

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Greening and Leaning Energy and Environmental Management

(GLEEM) Course

The Greening and Leaning energy and environmental Management or GLeeM is a program started by UP ISSI in support of the Green UP Initiative,

where the whole idea is to transform the University into a green university. Under this program, UP ISSI promotes the integrated wastewater treatment system via fora and seminars conducted in partnership with the Phil-Japan Worldwide Management Services, Inc.

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UP ISSI’s affiliate resource person Dr. Jose A. Azarcon (seated third from left) with UP ISSI director Prof. nestor O. Rañeses (seated fourth from right) and engr. Ma. Luisa S. Lee (seated third right), head of the Institute’s Training and entrepreneurship education Division.


UP ISSI’s affiliate resource person Dr. Jose A. Azarcon demonstrates an energy-saving device during a GLeeM forum.

Voice of the CustomerOn behalf of Langdon & Seah Phils., Inc., we would like to thank UP ISSI for the knowledge imparted to us and the wonderful experience of meeting people from various sectors. It was our first time to attend a training in UP and we can say that UP is the best and we are proud to be part of the family....

Melanie R. CruzCe, LeeD Green associate. environmental Sustainability Consultant Langdon & Seah Philippines, Inc.2nd Greening and Leaning energy and environmental Management Training

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Total Quality Management (TQM) Course

The Total Quality Management (TQM) Course aims to equip the participants with the right mindset and skills in implementing total quality that will enable

their organizations to compete globally and attain sustained business success and growth. TQM is the process of continuously providing more added value that matters most to our customers – no defects, no errors, no problems and complaints from the customers, easy to do business with 100 percent on-time delivery, superlative responsiveness, and flawless execution by highly-charged and energetic people. Constant innovation and passion for excellence and growth are but a few of the expectations when we live by the tenets of the TQM.

Voice of the CustomerThe course has given me the necessary information on ways to improve my organization’s quality system, especially on how to make our processes more effective to enable us to meet our client’s requirements. I started to have a wider perspective of how quality bond all the elements in the organization, propelling it towards successful operations, and have sustainable growth and profitability.

Marilou abiera, MD25th Total Quality Management Course

UP ISSI Director Prof. nestor O. Rañeses compares notes with TQM participants.

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Total Productive Maintenance (TPM) Course

While several manufacturing companies have been experiencing frequent machine breakdown, they are still continuously implementing the

traditional maintenance program, which is reactive and expensive. The Total Preventive Maintenance Course leverages on a proven approach to accelerate organization capability development, which ultimately translates to higher level of business performance. This six-day program will tackle on the principles and framework of TPM as well as the different tools and techniques in TPM that are effective in addressing equipment maintenance issues.

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Factory Automation Courses

The Comprehensive Course on Instrumentation and Process Control (CCIPC), Programmable Logic Controller Course (PLCC) and Supervisory Control

and Data acquisition Control System Course (SCaDa) are the three factory automation courses offered by the Institute for engineers, engineering graduates, instructors of technical schools and industrial technicians. all the three courses employ sufficient simulation of industrial applications in the laboratory as the hands-on portion of the programs.

Voice of the CustomerThrough the Comprehensive Course on Instrumentation and Process Control, we are exposed and we are able to familiarize ourselves with the practical applications and technologies for instrumentation and process control. We learned the basic theories and concepts. as we learned instrumentation, may we be instruments of efficient transformation in our society. As we understand the process control, may we be productive and competent in all our endeavors. Six Saturdays is over, time to apply all the learning in our own work. We are all now calibrated and ready to face any challenge.

Ryan e. VillamerSupervisor, Maynilad Water Services Incorporated59th Comprehensive Course on Instrumentation and Process Control

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41

UP ISSI’s senior lecturer Chuck L.G. ebalo demonstrates a programmable logic controller model with a class of engineers and technicians.

Voice of the Customer

UP ISSI helped me extend my comfort zone. being immersed in the comprehensive & advanced instrumentation and process control courses.

Michelle ann buccat 14th advanced Instrumentation and Process Control Course


Promoting Food Industry Competitiveness Training

(PrO-FIT) Courses

The Promoting food Industry Competitiveness Training Programme or PRO-fIT is a special program implemented by the UP ISSI in cooperation with the

Small enterprises Research and Development foundation. PRO-fIT continues to give food and beverage SMes better chances of entering domestic and foreign markets and contribute to a growing economy in the Philippines through the conduct of a variety of qualification courses on food safety regulations and standards in order to enhance the capacity of local MSMes in the f&b industry and make them competitive in the local and foreign markets. PRO-fIT also aims to generate awareness and address benefits of food safety regulations and standards and create a coordinated effort of relevant stakeholders to develop curricula for various qualification courses on food safety regulations and standards.

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43

Carmelita V. alkuino of the food Development Center gives a lecture on microbiology during a PRO-fIT class.

Voice of the CustomerI would like to thank UP ISSI for giving me the opportunity to enroll in the Diploma on food Safety Management Course.....

When the Department of agriculture Region 3 Research Department learned that I graduated from [the] UP ISSI Diploma on Food Safety Management, I gained the confidence and favor of the key staff and its head.

Maria Concepcion arcega President, florida Lubao Organic farmers associationPampangaPRO-fIT Diploma on food Safety Management


The accounting for non-accountants (afna) Course enables participants to have knowledge on basic accounting terms, concepts, and their

applications. at the end of the course, the participants are expected to have a good grasp of the accounting cycle, among others. They are also expected to gain knowledge and confidence in preparing financial statements and analyzing financial transactions and records. ”

Accounting for Non-Accountants

(AfNA) Course

44


Thank you …for teaching us the basics of cash flow statements, internal controls and bank reconciliation… for giving us a very insightful and comprehensive introduction to the basics of accounting, and the accounting cycle.

engr. neil Kendrick L. Sy VP-finance, Synergy Corporation41st accounting for non-accountants

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Financial Management for Entrepreneurship and

Investment (FINEST) Course

One of the newest courses being offered by UP ISSI, the financial Management for entrepreneurship and Investment course helps make your money work

for you. This course aims at upgrading the financial management skills of finance managers, managers, business owners, entrepreneurs, and the general public for effective decision-making using financial tools and techniques. Such tools that are to be taught in this 6-Saturday course include financial statement analysis, working capital management, financial forecasting, capital budgeting, and business taxation.

Voice of the CustomerThis course has been of great help to us from understanding not only the basics but also up to the details involved in financial management. In the six sessions, our resource speakers have not only provided theoretical concepts but also real life examples. a practical approach has allowed us to better understand the various financial data. A comprehensive module enabled us to learn the essential tools and skills for financial analysis and planning. Through the interactive nature of the sessions, we did not only learn from the resource person but also from our classmates.

Jimmie Kang 1st financial Management for entrepreneurship and Investment Course

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Prof. Diogenes C. Dy of the UP Virata School of Business gives financial management lecture to the first FINEST batch..

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Manager’s Course:Developing Entrepreneurial

Leaders and Managers

The UP ISSI Manager’s Course (MC) has been for decades the flagship training program of the Institute, having been the longest running and the

most frequently held of all its courses. now run for 21 consecutive Saturdays and jointly implemented with UP ISSI’s major private-sector partner the Small enterprises Research and Development foundation, Inc., MC is composed of modules which covers the four functional areas of management: marketing, operations, organization, and finance. Its curriculum continually evolves, responding to the ever-changing needs of the business environment, and in keeping with modern management tools and technology.

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12


Voice of the CustomerISSI has helped us achieve our goals to become better managers and entrepreneurs. We are grateful to our lecturers, facilitators and coaches who mentored us during the whole Managers’ Course; our program director; the ISSI staff; fellow participants who have made this a fruitful and memorable experience; and our respective families and organizations that have supported us in this endeavor.

Raymond San PedroManager, Association of Certified Fraud Examiner109th Manager’s Course

MC’s main application exercise is the conduct of the Integrated Organizational Survey assessment (IOSa) which was formerly called the Integrated Plant Survey (IPS).

What used to be an exercise completed at the end of the course is now done in every module as the enterprise or IOSa site assigned to each group of participants is now treated as a running case. Thus, the participants learn about the marketing, production, organization and finance operations of the firm as the course covers these function areas of management in modules.

besides being a practicum exercise where participants apply their knowledge about management, IOSa also has an extension or consultancy component. Guided by their coaches, the participants integrate their recommendations in an IOSa report.

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Strategic Marketing Course (SMC)

The Strategic Marketing Course (SMC) teaches a strategic framework of knitting together profit goals and its impact on the marketing strategy, market and

product business portfolio, market segmentation and positioning strategies. The concept of strategic marketing provides a perspective and emphasis that extends beyond the traditional focus on managing the marketing mix, which is imperative for entrepreneurs and business startups alike.

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UP ISSI’s senior lecturer Crispina b. almonte during an SMC class.

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3.6


Strategic Human resource Management

(SHure) Course

The organization’s greatest assets are their personnel, for without them daily business functions such as managing cash flow, making business

transactions, and dealing with customers could not be completed. Human resource management works to ensure that employees are able to meet the organization’s goals. It is for this reason that the Strategic Human Resource Management (SHuRe) Course is designed to provide participants with all the tools and practical knowledge needed to be an effective HR leader.

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Dr. Virgel C. binghay of the UP-School of Labor and Industrial Relations oversees the group workshop of SHuRe participants.


The 9th SHuRe (Strategic Human Resource Management) was a well-designed program that imparts outstanding benefits to those who take it. The resource speakers that we have had had been very professional and generous in sharing their knowledge and experiences within the challenging world of human resource management....

Maj Romulus b. Rabara9th Strategic Human Resource Management

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Advanced Leadership and Management (ALMA) Course

While the thrust of the MC has been to orient and upgrade knowledge and skills in marketing, financial, human resource and operations management,

the advanced Leadership and Management or aLMa course anchors on such competencies and further expands them with a greater emphasis on critical areas of management like leadership, innovation, technology, environment, people management, strategic management, risk management and customer relations management. It ultimately aims to equip participants with sustained growth competencies zeroing in on analytical and systematic approaches.

Voice of the CustomerI attended the Manager’s Course in 1983 when I was starting my business, a nursery school. I knew then that I needed a social background in entrepreneurship because my degrees are all in education. It was a wise decision because I gained insights about how businesses work....

Lourdes J. alcantara Directress, Piagetian Guided educational Center1st advanced Managers’ Course

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Business Continuity Planning Seminars

While micro, small and medium enterprises’ (MSMEs) first priority is to be profitable, UP ISSI recognizes that how MSMEs prevent, respond, and

recover from natural disasters, hazards, and climate change has a huge impact on business. as such, since 2014, UP ISSI has partnered with the Department of Trade and Industry to spread business continuity planning awareness and its importance in coping with natural disasters and related risks. The program aims to capacitate MSMes to build their own business continuity plans in order to continue their business operations even during natural disasters and hazards.

With this, UP ISSI hopes to develop a culture of preparedness among MSMes in the Philippines.

SMeRa participants with UP ISSI’s Joanna Rose T. Laddaran (middle, seated)


SME roving Academy with the Department of Trade and Industry:

Bringing Training Closer to SME Participants

The Department of Trade and Industry has been a strong partner of UP ISSI in promoting continuous learning for micro, small and medium enterprises

through the Small and Medium enterprise Roving academy (SMeRa). The SMeRa is designed as a capability-building program for startup and existing entrepreneurs to further improve their competitiveness in the local market and global arena.

SMeRa aims to equip the MSMes in building their capability in marketing management and promotion. Seminars conducted under this track included: effective Customer Service and Image Management: building Your Personal brand, Visual Merchandising and booth Setup, Webpage Development and Hosting, and Winning Strategy for a World-Class Customer experience.

SMERA also aims to harness the strengths and core values of MSMEs for financial management, productivity improvement of business operations, and enterprise continuity and sustainability. Seminars conducted under this track included: basic Costing and Pricing, business Continuity Planning, fund Management, Managing Shared Service facilities, Green Workplace, Traceability awareness (for the food sector), business ethics and Competitive Intelligence.

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UP ISSI’s head of Information Technology and enterprise Innovation Division Ian Jester M. de Vera (third from left) is seated with Ms. Mercedes a. Parreño (third from right), provincial director of the Department of Trade and Industry (DTI) Rizal Provincial Office during the Seminar on Business Ethics held 18 June 2015 at the event Center of SM City Taytay. at the foreground are members of the Rizal Exporters and Manufacturers’ Association, Inc. as well as officers and staff of DTI Rizal Provincial Office.


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2015 SMeRa Reach

ReGIOn IV-a= 565| 46%

ReGIOn III = 629|51%

nCR = 32 | 3%

TOTaL = 1226 graduates


Voice of the CustomerI attended this training to be fully equipped and to gain knowledge on how I can analyze and evaluate loan applications. as a person, of course, this is for my personal growth. UP conducted this training program. When you say UP, they are intelligent people; so no questions asked. I really like this program. With that, I would like to thank the people behind this program: UP ISSI, CSf, bSP, and IGLf.

Jocelyn e. ObdinManager, Peoples Multipurpose Cooperative, Limay, bataanCredit appraisal and Monitoring bataan, 3 to 7 november 2014

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To increase the credit worthiness of the mSMes in the countryside, the bangko Sentral ng Pilipinas engaged the services of the UP ISSI to conduct

two programs under the Credit Surety fund (CSf): the Credit appraisal and Monitoring Course (CaM) and the Risk Management Seminar (RMS). The CaM addresses the needs of cooperatives in terms of increasing loan portfolio and strengthening the capability of loan and credit officers on the principles, tools, techniques, and best practices in appraising the soundness and viability of business plan proposals. The RMS, on the other hand, aims to improve the cooperatives’ risk management processes and instill a risk management culture.

Credit Appraisal and Monitoring (CAM) Course, and risk

Management Seminar (rMS)


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PP

PP

PPPP

CaR

PPPP

PP

PP

ReGIOn III

nCR

PP

PPPP

PP

PP

PPPP

PP ReGIOn XII

ReGIOn VII

2010 to 2015CaM – 911 participants 445 cooperatives

2014 to 2015 RMS – 338 participants 217 cooperatives

PP

PP

PPPP

CSf Program Reach


TRIZ is the acronym for the Russian phrase for “Theory of Inventive Problem Solving”. Developed by the Soviet inventor and author Genrich altshuller

in 1946, TRIZ is a systematic problem-solving, forecasting and analytical tool derived from the study of patterns of invention from patents filed around the world. It provides a range of strategies and tools for finding inventive solutions that will overcome the need for a compromise or tradeoff between two elements.

UP ISSI in cooperation with the Ie 245 Class of the UP Department of Industrial engineering and Operations Research and the Malaysia TRIZ Innovation Association (MyTRIZ) brings TRIZ seminars as well as a MyTRIZ Level 1 Certification Program to all students, professionals, practitioners, managers and entrepreneurs who want to know about TRIZ and level up their innovative and entrepreneurial strategies amid the changing business landscape brought about by shifts in economic trade and competition due to the aSean Integration.

TRIZ: Theory of Inventive Problem Solving

Voice of the CustomerThank you so much and congratulations for the very insightful, interactive, enjoyable and productive two-day TRIZ Level 1 Certification Program. We hope that this will be the start of a Philippine TRIZ association. all the best and God bless.

atty. Dulce blanca T. PunzalanPresident, Co-Founder, Chief Operating Officer and Director, Filbamboo Exponents Inc. President and Director, Mandaluyong Packaging Industries, Inc. executive Director and Proprietor, Crea 8 Innov 8 Marketingbranch Operator, Human nature - Quezon City and Parañaque City Country Representative (Philippines), International Sustainable Development enterprise, Ltd.

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Training faculty and Resource Persons

• Crispina b. almonteConsultant, MA in Public Administration, Units in PhD ASEAN and Philippine Studies, UP Diliman; MA Economics Education, Courses at the Center for Research and Communication; Entrepreneurship and SME Consultancy, Nagoya, Japan, Singapore, The Netherlandsentrepreneurship and enterprise Promotion Development, Monitoring and evaluation, Organizational Development

• Rafael G. angangcoManaging Director, Seed Capital Ventures, Inc.; Professorial Lecturer, Engineering Economy, UP Diliman College of Engineering; Consultant, National Engineering Center and Engineering Research and Development Foundation, Inc.; MS in Engineering Management, Stanford University; BS in Mechanical Engineering, UP DilimanCorporate Planning, financial engineering

• Jose a. azarconSenior energy expert, TEST Consultants, Inc.; MS and PhD in Electrical Engineering, Iowa State University; BS in Electrical Engineering, UP Dilimanenergy Conservation and Management

• Melinda S. balbarinofaculty Member, Polytechnic University of the Philippines Sta. Mesa; Part-Time faculty, Far Eastern University; MBA, Polytechnic University of the Philippines; BSC Accounting, FEUaccounting

• Carl e. balitaChair, Carl E. Balita Group of Companies; PhD in Education, Pamantasan ng Lungsod ng Maynila; MA in Nursing, Pamantasan ng Lungsod ng Maynila; BS Nursing, University of Santo Tomasentrepreneurship, business Strategy formulation

• Virgel C. binghayassociate Professor, UP SOLAIR; Director, Center for Industry Productivity and Competitiveness, UP-SOLAIR; PhD Education (Sociology and Anthropology), UP Diliman; Master of Industrial Relations, UP Diliman; Diploma in Industrial Relations, UP Diliman; BA Sociology, UP DilimanIndustrial Relations, Human Resource Development, Organization Development and Transformation, Organization and Job Design, Human Resource Planning, Recruitment Selection and Placement

• Daniel Vincent H. borjaassociate Professor, Cesar E.A. Virata School of Business, UP Diliman; Certified Public Accountant; PhD Business Administration, UP Diliman; MS Management and MS Finance, UP Diliman; BS Business Administration and Accountancy cum laude, UP Dilimanfinancial and Management accounting, Corporate finance, Investment Management, advanced financial accounting, Management accounting and Control

• Reynaldo D. CabaloChair, Management and Marketing Department, Jose Rizal University; Busi-ness Development Officer, College of the Holy Spirit, Manila; Faculty, San Beda College Graduate School of Business, De La Salle College of St. BenildeMarket Research, Organizational Development Studies and HR Strategy

• belen D. CalingacionChair, Department of Speech Communication and Theater Arts, College of Arts and Letters, UP Diliman;Professor 6, Department of Speech Communication and Theater Arts, College of Arts and Letters, UP Diliman;PhD Communication, UP Diliman; MA Speech Communication, UP Diliman; BA Speech and Theatre Arts, Siliman UniversitySpeech Communication, Lecturing, Moderating and Rapporteuring

• angelita a. CastilloSenior Lecturer, College of Engineering, UP Diliman;MBA, Ateneo Graduate School of Business;BS Industrial Engineering, UP DilimanMarketing, Strategic Management, business Strategy, and Sales

• arthur S. CayananProfessor, UP College of Business Administration;Certified Public Accountant; Chairman, Department of Accounting and Finance, UP College of Business Administration; PhD Business Administration, UP Diliman; MA Economics, UP Diliman; BS Business Administration and Accountancy cum laude, UP Dilimanfinancial and Management accounting

• Debbie Chua bun Pho-Wongassistant Professor, UP College of Business Administration; Part Time Treasurer, UP Provident Fund;Part Time Accountant, UP Engineering Research and Development Foundation, Inc.; MBA, UP Diliman; BS Business Administration and Accountancy, UP Dilimanfinancial Management and accounting

• Jerry T. ClavesillasDirector III, Department of Trade and Industry - Bureau of Small and Medium Enterprise Development;Program Manager, DTI-Rural Micro-Enterprise Promotion Program Certified Public Accountant;BS Accounting, Notre Dame of Marbel College SMe Promotion and Development, formation of Industry associations, Development and Management of Government Projects

• Leoncio T. Cubillas, Jr.University extension Specialist III, Master of Technology Management, UP Diliman; BS Engineering, Cebu Institute of Technology; Standards Based Management Systems, Asian Institute of Management; Industrial Extension Tools, Thailand; Advanced Training in Industrial Management, The Netherlands entrepreneurship Development, Planning, Marketing, Production and finance, Management audit, Project Management and Development

• Regina C. de la CruzAssistant Revenue District Officer, Bureau of Internal RevenueBS Accounting, Polytechnic University of the Philippines; MBA, Philippine Women’s Universitybusiness Taxation and Tax Computerization

• eduardo n. De CastroFreelance Consultant, Microfinance Specialist; Trainer/Facilitator MBA, BS Accounting, Ateneo De Davao University Graduate SchoolMicrofinance, Strategic Planning and Capacity Building

• fortunato T. Dela Peñaformer Undersecretary, Sciences and Technological Services, Department of Science and TechnologyProfessor, Department of Industrial Engineering and Operations Research, College of Engineering, UP DilimanMS in Industrial Engineering, UP Diliman; Graduate Studies in Operations Research, Polytechnic Institute of New YorkDiploma in Industrial Quality Control, Bouccentrum International Education, The NetherlandsSMe Promotion and Development, Technology Management, Technology and Technology Transfer, Manufacturing Productivity, Quality Management Practice, Work Measurement

• Louernie f. De Sales-PapaGeneral Manager, All Waste Services; MS and PhD in Environmental Engineering; BS in Chemical Engineering, UP DilimanSolid Waste Management, Water and air Quality Monitoring, Hazardous Waste Characterization and Treatment

• Ian Jester M. De VeraUniversity extension Specialist IIIMaster of Technology Management, UP Diliman; AB Legal Management cum laude, University of Santo Tomas; APEC Training Course on Enhancing Entrepreneurship Skills for SMEs, Vietnam; Training Course on Improving the Managerial Skills of Entrepreneurs in Agribusiness SMEs, Sri Lanka; Certified Level 1 TRIZ Practitionerentrepreneurship education, e-Learning, Web Design

• Rolando Ramon C. DiazUniversity extension Specialist V MS in Industrial Engineering major in Operations Research, UP Diliman; BS Industrial Engineering cum laude, UP DilimanTotal Quality Management, Management Information System, Project Management

• Marietta M. Doqueniafaculty Member, Polytechnic University of the Philippines Sta. Mesa Master of Business Administration, Polytechnic University of the Philippines; Bachelor in Accountancy, Polytechnic University of the Philippinesaccounting, Spreadsheet

• Chuck G. ebaloTechnical Director and Quality Management Representative, Instrumentation and Control Specialists, Inc.; Certified Instrument EngineerInstrumentation Project Consultant, Factory Automation and Instrumentation Corporation; ConsultantVP, Academic Affairs and Head Instrumentation and Automation, Philasia School of Instrumentation and Automation;BS Electrical Engineering, UP DilimanInstrumentation and Process Control, engineering Design, Installation, Implementation, Commissioning and Start Up, Technical Instrumentation Training

• Jaime S. Guanzon, Jr.University extension Specialist III MBA, International Academy of Management and Economics; BA Economics, Far Eastern University; Graduate units in Economics, FEUenterprise and Strategic Planning, Small business Research and Training

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• arturo benedicto M. Ilanoassistant Professor, Cesar E.A. Virata School of Business, UP Diliman;Management Consultant and Director, The PIMA Foundation, Inc.; Business Consultant for MSMEs; PhD Communication (ongoing), UP Diliman; MBA, Cesar E.A. Virata School of Business, UP Diliman; BS Economics, UP DilimanMarketing Management, Marketing Strategy, business Policy, Strategic Planning Process

• Teresita M. Isidroassistant Professor, Department of English and Comparative Literature, College of Arts and Letters, UP Diliman; PhD English Studies, UP Diliman; MA Literature (English), Ateneo de Manila University; Master of Education Language Teaching (English), UP Diliman; BA English, University of the East, Manilabusiness Communication, english as a Second Language; Intensive english for foreigners and filipinos; english Grammar and Literature, Textbook Writing: english Grammar and Literature

• Philip Marvin D. JovenManager, Technical Systems and Design Department, Industrial Controls Corporation; Lecturer and Trainer on Electrical Controls Technology Course, TESDAMS Electrical Engineering Major in Instrumentation and Control, UP Dilimanbasic and advanced Programmable Logic Controller, Industrial automation, Mechatronics and Robotics, Instrumentation and Control

• Concepcion P. Labitanfreelance Consultant; Professor, Dela Salle College of St. Benilde;General Manager, CPL Management Consultancy; PhD Counselling Psychology, De La Salle UniversityHuman Resource Management and Development, Supervisory Effectiveness, Conflict Management

• Joanna Rose T. LaddaranUniversity extension Specialist I Lecturer, UP College of Education; Units in MA Education (Philosophy of Education) (on going), UP Diliman; BA Philosophy cum laude, UP Diliman; APEC Train-the-Trainer Workshop on Promoting SME Business Continuity Plans, Chinese Taipei, Taiwanbusiness Continuity Planning

• benel P. LaguaChief Executive Officer, Industrial Guarantee and Loan Fund; finance Committee Head, National SME Agenda;Chair, SME Unified Lending Opportunities for National Growth (SULONG) ProgramManagement and finance

• Ma. Viktoria O. MagkalasOfficer-In-Charge, Management Services Division, Department of Trade and Industry - Bureau of Small and Medium Enterprises Developmententrepreneurship, enterprise Promotion and Development

• ferdinand G. Manegdegassociate Professor, Mechanical Engineering, College of Engineering; UP Diliman; BS Mechanical Engineering, UP Diliman; MS Combustion Engineering, University of Leeds, UKenergy and environment audit, Mechanical engineering

• Reynold ferdinand G. ManegdegUniversity extension Specialist II Master of Industrial Relations, UP Diliman; BS Commerce in Economics, University of Santo Tomas; Certified Level 1 TRIZ Practitioner; APEC Train-the-Trainer Workshop on Promoting SME Business Continuity Plans, Chinese Taipei, Taiwanentrepreneurship, business Development, Customer Relationship Management, Marketing Research, business Continuity Planning

• Dennis M. MasulaSystems Manager and General Manager, Factory Automation and Instrumentation Corporation (FAIC);Bachelor of Science in Computer Science, AMA Computer Collegeelectro-pneumatics, Programmable Controllers, Systems analysis and Design

• Melchor C. MorandarteProgram Chair, BS in Entrepreneurship, E.T. Yuchengco College of Business, Malayan Colleges Laguna;Doctor of Business Administration, Pamantasan ng Lungsod ng Maynila; Master of Business Administration, Philippine Christian University; BSC in Management, Mabini Collegesentrepreneurship, Social entrepreneurship, Corporate Social Responsibility

• Melanie banzuela-De Ocampoassistant Dean, School of Business and Economics, University of San CarlosDoctor of Business Administration, USC; Master of Management, UP Cebu; Bachelor of Business Management, UP CebuMarketing Management, financial Management, access to finance for MSMe, Credit and banking

• Henry O. PalacaPresident and Managing Director, Quality Plus Management Consulting Co.; Professor, Mapua Institute of TechnologyLicensed Quality Auditor of the International Register of Certified Auditors, MA Technology Management, UP Technology Management Center; BS Industrial Engineering, UP DilimanProduction Management, Total Quality Management, Quality and Process Improvement, Quality audit

• Christine S. Pardiñasassistant Vice President for Logistics, Rustan Supercenters, Inc.MBA, Cesar E.A. Virata School of Business, UP DilimanOrganization Development, Strategic Marketing, financial Operations, and Production Management, Supervisory Development, Work attitude and Values enhancement

• Mercedes a. ParreñoProvincial Director, Department of Trade and Industry, Rizal Provincial Office Master in Business Administration, San Sebastian College; Master in Development Management, Asian Institute of Management; BS in Animal Science, UP Los BañosProject Development and evaluation, Program and Project Management, Organizational Development and Strategic Planning

• Ma. Jocelyn Q. PobreSenior assistant Vice President, Development Bank of the Philippines; Master in Economics, University of Asia and the Pacific; Master in Business Administration, De La Salle University Graduate School of Business; BSC in Economics, University of Santo TomasProject appraisal, evaluation and Monitoring, Marketing Management

• nestor O. RañesesDirector, UP Institute for Small-Scale Industries; associate Professor, Industrial and Systems Engineering, UP Diliman;Affiliate Faculty, UP Diliman Technology Management Center; assistant Vice President for administration, UP System;MS Industrial and Systems Engineering, Georgia Institute of Technology; Graduate Studies in Operations Research, UP Diliman; Graduate Studies in Energy and Systems Engineering, University of Wisconsin, USA; BS Industrial Engineering and Operations Research, UP DilimanLean Six Sigma, Production and Operation Management, energy and environmental Management and Continuous Improvement

• Ma. Luz R. RavalDirector and Chief Legal Officer, UP Diliman; Professorial/Senior Lecturer, Administrative Law and Gender Equality, UP National Center of Public Administration and Governance; Lecturer, Law on Local Governments, Lyceum College of Law; Lecturer, Constitutional Law Review, Commercial Law Review, New Era College of LawHuman Resource Management, Legal Studies

• Rene S.L. ResurreccionPresident, Passion for Perfection, Inc.; Director, Floodgates Foundation; International Cefe Trainer, Instructor, Dale Carnegie Course, the Haggai Institute and the Asian Theology Seminary; PhD Philippine Studies, UP Diliman; MA Development Studies, The NetherlandsHuman Resource Management, Training of Trainers, Performance Management, Labor Management

• Dani Rose Salazarassistant Professor, Cesar E.A. Virata School of Business, UP DilimanMS in Finance, University of the Philippines College of Business Administration; BS in Business Administration and Accountancy, University of the Philippines College of Business Administrationfinance and accounting

• edwin M. Susonassistant Professor 3, Marketing and Entrepreneurship Department, University of Santo Tomas; Registered financial Planner, Registered Financial Planner Institute, USA; MA Applied Business Economics, University of Asia and the Pacific (UA&P); MS Management, UA&P; BS Computer Science, UA&PMarketing, Personal finance and Wealth Management, entrepreneurship, business Development

• Joselito C. TorresTraining Manager, Automations and Drives, Siemens, Inc.Don Bosco Technical Collegeelectro-pneumatics, Programmable Controllers, Systems analysis and Design

• Hope R. ValenzuelaSenior Partner, Fajardo Ruiz-Valenzuela Law Firm; Corporate Secretary, Educators Incorporated; Lecturer/Trainer/Resource Speaker, Cyberjuris International Communication Services Masters of Laws in Public Internation-al Law, University of Oslo; Bachelor of Laws, UP College of Law; BA Political Science, UP DilimanCorporate Law, Labor Law, Property family Law, Civil Law

• Karla M. VelasRevenue Officer, Assessment Division, Bureau of Internal Revenue; Doctor in Public Administration (units), National College of Public Administration and Governance, UP Diliman; Doctor in Business Administration, Jose Rizal University; Master of Business Administration, Jose Rizal College; BSBA in Accounting, University of the EastManagerial accounting, business Taxation, finance, accounting, entrepreneurship, Marketing

• Lawrence G. Velasco assistant Professor, Cesar E.A. Virata School of Business, UP Diliman; MS in Finance, UP Diliman; BS in Business Administration and Accountancy, UP Dilimanfinance and accounting

• Rosario T. VenturaAccredited Assessor/Adviser and Corporate Secretary, Investors in People Philippines; President, Ponticelli, Inc.AB Sociology and MA Sociology, UP Diliman; Master in Business Administration, Ateneo de Manila University; Management Development Program, Asian Institute of ManagementHuman Resource Management, Leadership and Management Development58


Programmatic and focused Research and Development agenda

The Onion Model. Reeg, C. (2013): Micro, small and medium enterprise upgradingin low- and middle-income countries: a literature review, Bonn: DIE (Discussion Paper 15/2013)

Business Environment

Professional Networks

Personal Networks

Enterprise Characteristics

Entrepreneur Characteristics

UP ISSI’s research and development agenda is programmatic and focused on a framework that follows the onion model adopted by the German Development

Institute in producing the landmark study Which Factors Determine the Upgrading of Micro, Small and Medium-Sized Enterprises? At the core of the onion model are the entrepreneur characteristics, which are the necessary and sufficient conditions for the upgrading of a small enterprise.

Research and Development Framework •  Policy Issues

•  Industry Problems

Formulate Research Problem

• Ac>on Research • Case Studies

Research Design • Quasi-‐experimental Design

• Surveys • Focus Group Discussions

Research Valida>on/Execu>on • Field Work • Simula>on

Research Deployment • Conferences • Symposia • Colloquia • Fora

• Paper Presenta>ons • Journals

The UP ISSI Research and Development

framework

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Research Problem and Design

UP ISSI’s research and development framework begins with a research problem that reflects an industry problem or policy issue. It is further developed into an action

research and case studies. The research design follows a quasi-experimental design in the form of surveys and focus group discussions.

Are we entrepreneurial?

Are scientists

entrepreneurial?

Are

UP

Dili

man

stu

dent

s en

trep

rene

uria

l?

What does it take to become an entrepreneur?

What are the critical success

factors of entrepreneurship?

Why are SMEs having difficulty getting access to finance from banks?

A research problem discusses an industry problem or policy issue.

What is the legislative environment for SMEs?

What are the legislative enablers for SMEs?

Are w

omen m

ore entrepreneurial than m

en?What are the incentives for growing SMEs? Availability, availments and impacts?

What is the technology environment for SMEs? Assimilation and adaptation issues?

What is the financing environment for SMEs? Availability, access, availment and impacts?

Wha

t are

the

barr

iers

an

d ca

taly

sts

of S

ME

deve

lopm

ent?

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Research Deployment

The Gifts, Décors and Housewares (GDH) Industry Situationer and Workshop was one of the major activities of the project Strategy Roadmaps for the Gifts, Housewares and

Holiday Décors Industry. The Department of Trade and Industry is the funding agency and has commissioned UP ISSI to implement the said undertaking. The main objective of the workshop was to establish the current state of these sectors by bringing together industry players and representatives from the government to discuss the programs that are available to enterprises, the needs of these enterprises and the market trends and opportunities.

Research Validation and execution

Hypotheses formulated with respect to the research

problem are tested and validated through interviews and surveys done in field works and simulations.

Gifts, Décors and Housewares Industry Situationer and Workshop

UP ISSI realizes the need to disseminate the results of studies it made. Thus, research deployment comes in the form of conferences, symposia, fora, colloquia, and paper

presentations. The Institute carefully documents the proceedings of workshops and focus group discussions. The results of its studies are published in journals and proceedings.

Are we entrepreneurial?

UP ISSI’s Severina P. bañaga conducting an onsite interview with Mr. Timoteo V. De Guzman, owner of Uncle Tom food Product in Sto. Domingo Sur, Luna, La Union.

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The APEC SME Business Matching and Internship Consortium for Global Value Chain Integration project is being conducted to:

• Jumpstart information exchange and to identify the knowledge and capability gaps for SMEs in global value chains• Create an SME Global Value Chain Business Matching and Internship Consortium in APEC to foster cooperation and to spur information exchange among industry stakeholders (multinationals, SME training providers, SME agencies, and industry champions)• Develop an online platform for easier communication and information exchange

As one of the major deliverables of the project, a workshop was held in Atlanta, Georgia, USA on 8 and 9 June 2015. A total of 33 delegates from 12 APEC economies--Chile, Japan, Malaysia, Mexico, Papua New Guinea, Peru, Philippines, Russia, Chinese Taipei, Thailand, USA, Vietnam, and a representative from the International Trade Center attended the said workshop.

A stakeholders consultation workshop was also held last 29 April 2015 in UP ISSI, where 55 participants composed of SMEs, key industry players, training and academic institutions, and government agencies who were able to identify issues that are critical to SME’s participation in the global supply chain.

aPeC Global Value Chain

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Presentations of Published, Peer-Reviewed Papers in International Research Conferences

Consistent with the research and extension thrusts of UP ISSI, UP ISSI joins international conferences where its staff present their peer-reviewed, quality research papers.

Some of the countries which UP ISSI has presented papers included Australia, Finland, Greece, Japan, South Korea, Spain, and the United States.

These international conferences served as venues to share research experiences with an international academic audience, and to showcase efforts of UP ISSI in developing an enterprising culture in the Philippines through its entrepreneurship education programs.

In keeping with its mandate of advancing research undertakings, UP ISSI Research Division recently held a colloquium showcasing pioneering studies on issues relevant

to micro, small and medium enterprises (MSMEs) especially in view of the impending ASEAN Economic Community (AEC) in 2015.

With the theme: Entrepreneurship Gravitas: Action Research Colloquium in the Setting of ASEAN Integration, the event harnessed ISSI’s applied and innovative researches addressing the major concerns of businesses, government instrumentalities and the academe on various topics including Human Resource Training and Development, Competitive Business Environment, Entrepreneurial Mind-setting, and Green Enterprises.

entrepreneurship Gravitas: action Research Colloquium in the setting of aSean Integration

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beyond Intention to Start: What Distance Learning Can Provide to aspiring entrepreneurs, paper presented and published in the peer-reviewed proceedings of the australasian Conference on business and Social Sciences on 13 and 14 april 2015 in Sydney, australia and published in the conference proceedings.

The paper presents lessons learned from the experience of the University of the Philippines Institute for Small-Scale Industries, a first-time adopter of electronic or distance learning, in conducting its training program for aspiring entrepreneurs. While some of the aspects of teaching were either automated or digitized, there still remain some human factors such as motivation and interest that come into play and therefore cannot be enhanced through distance education or e-learning alone. The paper also presents some recommendations for a successful conduct of online training for aspiring entrepreneurs.

Other Papers:• agribusiness and entrepreneurship Students: Which Ones are More business-Minded, paper presented at the 2014 entrepreneurship education Conference sponsored by the european Council for Small business and entrepreneurship on 10 and 11 april 2014 in Turku, finland.

• What Capability-building Programs entrepreneurs are Taking, paper presented at the 10th annual International Conference on Small and Medium Sized enterprises: Management – Marketing – economic aspects on 29 July to 1 august 2013 in athens, Greece.

• an assessment of Micro, Small and Medium enterprises That Underwent UP ISSI’s Integrated Plant Surveys from 2006 to 2011, paper presented at the International Conference on SMe Development last 15 June 2012 in Puri Saron Hotel in bali, Indonesia, and published in Procedia economics and finance.

antonette L. Dungca

Emotional Competence on Work/Family Conflict: basis for Organizational Development Programs, 2nd International Conference on advances Management, economics and Social Science, Rome, Italy, 18-19 april 2015

The study focuses on the cross-cultural study of emotional competence and its role on work-family conflict among 437 purposively selected call center representatives (CSRs) from the Middle East, Iran, Pakistan, Russia, India, and the Philippines. The paper aims to establish a baseline literature on the link between emotional competence and work-family conflict and the interplay of each on demographic variables such as age, gender, civil status, work time schedule, and nationality. Moreover, the study leads to an organizational change management program to aid organizations to cope with diversity concerns. The descriptive, comparativecorrelational methods were employed as this paper also threshes out whether CSRs differ on emotional competence and work-family conflict based on demographic characteristics. The researchers utilized three instruments, namely: The Demographic Profile Sheet, Emotional Competence Inventory, and Work/Family Conflict Scale. The general findings confirm that with emotional competence, CSRs did not significantly differ in terms of age. But in terms of gender, civil status, work time schedule, and nationality, CSRs demonstrated significant differences in emotional competence. Male CSRs and those who are single are higher in all areas of emotional competence as well as in their overall emotional competence. CSRs whose work time schedules are opposite or have a time difference of more than ten hours with the businesses they serve are likewise higher in all areas of emotional competence and in the overall emotional competence. In terms of nationality, there was a significant difference in social awareness only.

Other Papers:• What is the Value of Soft Skills? emotional Intelligence and Work Values in Global Work environment, 9th International Conference on business administration, Dubai, United arab emirated, 22-24 february 2015.

• The Demographic Variables and emotional Intelligence as Correlates of Work Values: a Cross-Cultural examination towards Organizational Change, 4th International Conference on economics, business and Management, Sydney, austrialia, 8 and 9 December 2013.

• The Role of emotional Competence on Organizational Change, Global business Research Symposium, Valencia, Spain, 22-24 May 2013.

The author (third from right at the back)during Global business Research Symposium, Valencia, Spain, 22-24 May, 2013..

The author at the australasian Conference on business and Social Sciences held in Sydney, australia on 13 and 14 april 2015.

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Joanna Rose T. Laddaran

Towards Humane and ethical Perspectives in entrepreneurship education: Students’ Voices and Reflections on the Concept and Practice of entrepreneurship,” paper (co-authored with Dr. Maricris acido-Muega and Ms. Dottie Rose Tinga) presented at the International Journal of arts & Sciences International Conference for Teaching and education, Harvard Medical School, boston, Massachusetts, 26-28 May 2015.

This is a descriptive, exploratory study of students’ perspectives and reflections on entrepreneurship, which would have eventual implications for entrepreneurship education. Using questionnaires, it looks into one hundred sixty (160) students’ views on the various elements involved in entrepreneurship. Furthermore, interviews of select participants offer a much deeper perspective of the more subjective elements and factors related to entrepreneurship. The findings point to a more subjective, personal, and communitarian aspects of entrepreneurship as viewed by students, and as such, highlight the importance of ethical and humane directions and considerations in the conceptualization, development, implementation, and assessment of a holistic entrepreneurship education.

Other Papers:• adult education Towards the Development of a Thinking Society, adult and Continuing education International Conference, Korea University, Seoul, South Korea, 30 May 2015.

• Pangangisuro iti Ilocano: Perceptions of elementary School Teachers on the Role of MTb-MLe in Preserving Cultural Identity, 6th asian Conference on education, International academic forum, Osaka, Japan, 28 October 28 to 2 november 2014, published in the The asian Conference on education 2014 - ISSn: 2186-5692 issued by the national Diet Library of Japan.

Glennis U. Uyanguren

Migration and Development: Voices of the Overseas filipino Workers,” 2014 International Conference on Asia Pacific Studies, National Sun Yat-sen University, Taiwan, 13-15 november 2014.

This descriptive study is an articulation of the experiences, aspirations, challenges and insights of overseas Filipino workers. It will also look into the Global Forum on Migration and Development, a “government-led process that marks the culmination of more than a decade of international dialogue on the growing importance of the linkages between migration and development.” Four case studies will be highlighted. Content analysis is one method that will be used to cull learnings from the narratives of the OFWs vis-à-vis the existing policies on labor migration.

Other Papers:• Diasporic Culture: narratives of the new Japanese Immigrants to the Philippines (co-authored with Ms. Ivy Marie Ganadillo), 25th School of Pacific and Asian Studies Graduate Student Conference, Center for Korean Studies, University of Hawai’I at Mānoa, 2-4 April 2014.

• Weak State or Strong State: The Implications of Self-Organization in a Disaster-Prone Community in the Philippines (co-authored with Mr. edgie Uyanguren), 25th School of Pacific and Asian Studies Graduate Student Conference, Center for Korean Studies, University of Hawai’I at Mānoa, 2-4 April 2014.

The author (third from left) at the 25th School of Pacific and Asian Studies Graduate Student Conference held on 2-4 april 2014 in Hawaii, USa.

The author (fourth from right) at the International Journal of arts & Sciences International Conference for Teaching and education held in boston, Massachusetts.

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evaluating the effectiveness of the Planning for expanding business Training

UP ISSI conducted an impact study to gauge the effectiveness of one of its

major training programs, the Planning for Expanding Business Training (PlanET) held in 2012 and 2013.

PlanET was a five-day training program that aimed to assist small and medium enterprises in preparing business plans so they could have increased chance of being granted loans from banks and other financial institutions.

entrepreneurship Gravitas: action Research Colloquium Proceedings

In keeping up with its mandate of presenting its research undertakings, the UP ISSI Research Colloquium themed,

Entrepreneurship Gravitas: Action Research Colloquium in the Setting of ASEAN Integration, showcased pioneering studies on issues relevant to mSMEs especially in view of the impending ASEAN Economic Community in 2015.

The colloquium harnesses applied and innovative researches carried out by the Institute and its partners, addressing the major concerns of businesses, government institutions and the academe on various topics including Human Resource Training and Development, Competitive Business Environment, Entrepreneurial Mindsetting, and Networking and Collaboration.

Following are recommendations that program managers can adopt so that the training program can evolve:1. More rigorous screening and pre-qualification of participants • Those who need to access loans and have plans to expand their businesses should be recruited for the PlanET program.• Training participants should be ready and committed to take up and finish the course. • Consider other factors such as industry, size of the business, job function, educational level and computer software literacy to ensure maximum training program effectiveness.

2. Improvements in the conduct of the training program• Acquaint the participants with the business planning jargon and other terminologies that might be unfamiliar to them.• Tap resource persons who are also conversant in the vernacular.• Update the SME Loan Application Template.• Smart, evidence-based evaluation should be built in in the conduct of PlanET.

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SPICe Seminar Workshop Proceedings

UP ISSI, together with the Philippine Metrology,

Standards, Testing and Quality, Inc. (PhilMSTQ), held a seminar workshop

entitled “SPICE: Standardization, Productivity, Innovation and Certification

for Enterprises in Food Processing” on 25 - 26 November 2014.

This two-day seminar-workshop aimed to discuss and understand national quality

infrastructure (NQI) issues and concerns of the processed food sector and to create action points.

An NQI Community of Practice and action plan for the food processing industry were the expected

outcomes of the event. The end goal was to help the food processing industry to become more competitive

locally and globally.

The program utilized lectures, talk shows with audience participation, and workshops to discuss the different topics such as quality as a competitive advantage, the importance of testing and certification, and innovative food processing technology.

Measuring Competitiveness at the Local Level

The Cities and Municipalities Competitiveness Index project is

one of the various government initiatives towards good governance, transparency,

accountability and improved public services. Part of the project is capturing data from all the

17 local government units in the National Capital Region based on the set indicators prepared by the

National Competitiveness Council to complement the positive response of the local chief executives towards

developing a competitiveness index of the cities and municipalities in the region. The three indicators identified

are: economic dynamism, government efficiency and infrastructure.

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Philippine Journal on Innovation and entrepreneurship (PJIe)

UP ISSI in cooperation with the Small Enterprises Research and

Development Foundation, Inc. publishes the Philippine Journal on Innovation and Entrepreneurship, which aims to popularize SME research studies and enrich the literature on the subject and related topics such as: enterprise development, entrepreneurship education, marketing and customer management, product design and development, technology management, quality management, productivity improvement and management, environment and energy management, green enterprises, innovation management, financial management, human resource management, information management, SME policy development, ergonomics and safety.

Documenting the Journey of the Industrial Guarantee and Loan fund as a facility in Increasing SMes’ access to finance

IGLF and the Filipino Entrepreneur: A Partnership Forged in History is a coffee table book that chronicles the evolution and performance of the Industrial Guarantee and Loan

Fund (IGLF).

The book is divided into four parts: the main story of IGLF, feature stories on special topics of interest, mini-stories of selected successful IGLF borrowers, and cases of selected partner financial institutions.

Press On! bracing for the Challenges and Opportunities of the 2015 aSean Integrated Community to the Philippine Printing and allied Industries Documentation of Proceedings

Teaming up with industry champions, the academe and government, the Philippine Printing and Technical

Foundation braced themselves in a one-day symposium workshop entitled “Press On!” on 25 June 2014 in UP ISSI. Consisting of members who were at the forefront of the printing and allied industries, the group gathered to solicit issues and concerns of the industry especially in the light of the impending ASEAN Integration 2015.

The synthesis of discussions as well as the issues that surfaced during the symposium workshop is published in a documentation of proceedings.

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Wall News: The Official Newsletter of the UP Institute for Small-Scale Industries

To be intimate to UP ISSI’s primary target audience and live its avowed

total customer experience postulate, the Institute has to connect to its primary

audience effectively. Thus, the UP ISSI Wall News serves as a quick virtual medium by which

the Institute can communicate to its stakeholders what it is doing, how it is doing, and how it can

engage them in the things it does. Cognizant of the importance and value of time, the Wall News digests

significant events, news, happenings, and prospective activities the Institute considers beneficial and useful to

the publics it has committed to serve. It also serves as a forum for discussing contemporary entrepreneurial issues

and action research trajectories which are of great interest to the SME community.

UP ISSI Wall News - News to inform. News to ignite actions. News to innovate. News to drive change.

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THE OFFICIAL NEWSLETTER OF THE UP INSTITUTE FOR SMALL-SCALE INDUSTRIES

ISSI WALLNEWS ISSUE NO.32

Copyright 2015 UP ISSI. All right reserved.

E. Virata Hall, E. Jacinto Street,

UP Campus, Diliman, Quezon City

Tel nos. 426-5759; 928-7070; 920-6923; 928-7076 to 79

www.entrepreneurship.org.ph http://facebook.com/upissi

Sustaining biodiversity thru

dev’t of biodiversity-friendly enterprises

Nature is considered one of

the most valuable assets in

business so much so that while

every enterprise can exploit its

potential on the business side,

every entrepreneur is duty-

bound to protect, sustain and

enhance it on the social and

environmental side. In 2014,

UP ISSI was engaged in several

activities that were aimed to

support the sustenance and

rehabilitation of biodiversity while helping stakeholders create profitable yet

biodiversity-friendly enterprises.

As an implementing partner of the Biodiversity Partnerships Project (BPP), UP ISSI

attended the BPP Investment Forum on 11 February 2015 to support the business

matching between potential investors and participating local government units and

people’s organizations. This year, ISSI will conduct various Project Feasibility Study

training programs in identified key biodiversity and protected areas to establish

profitable and biodiversity-friendly enterprises to attract more investors.

UP ISSI also continuously promotes the Jokaso

Integrated Wastewater Sewerage Laboratory of the

Phil-Japan Worldwide Management Services, Inc.

After the seminar workshop on sewerage and septage

management held at the Mazua Island Resort in

Butuan City last 11 and 12 March 2015, where locals

learned of living a balanced and healthful ecology

as well as best practices in sanitary interventions,

continued efforts will be made to campaign for

wastewater treatment within UP ISSI premises, where

an integrated wastewater laboratory is expected to

rise within the same year.

Some technical assistance was also provided to Kalahan Educational Foundation

(KEF) in the ancestral domain of the Ikalahan indigenous people at Barangay

Imugan, Santa Fe, Nueva Vizcaya for the improvement of KEF’s Mountain Fresh

Products. The technical assistance was provided to ensure the commercial viability

and profitability of these products, which included fruit jams and jellies. This was

made possible through the UP Office of the President and the UP Office of the Vice

President for Public Affairs. The Ikalahan indigenous people advocate earning

profit while protecting their forest reserves.

The Biodiversity Partnerships Project team discussing their next plans during the

BPP Investment Forum held last 11 February 2015.

The son of the founder of the Kalahan Educational Foundation (KEF) and his wife (extreme left) pose with UP ISSI’s Janet L. Bungay (center).

Also in photo are two of KEF’s officers. Inset: Hibiscus jelly under the Mountain Fresh product line of KEF.

Back home, UP ISSI is also making its own biodiversity-friendly organic farming

model set up through the assistance of Prof. Armand Basug. This is in line with

ISSI’s objective of becoming an entrepreneurial, sustainable, healthy, and green

institute.

UP ISSI’s biodiversity-friendly organic farming model set up through the assistance of Prof. Armand Basug (extreme right).

Invited guests with Dr. Nestor T. Castro, UP Diliman Vice

Chancellor for Community Affairs (fourth from left), during the

launching of the Jokaso System.

THE OFFICIAL NEWSLETTER OF THE UP INSTITUTE FOR SMALL-SCALE INDUSTRIES

ISSI WALLNEWS ISSUE NO.32

Copyright 2015 UP ISSI. All right reserved.

E. Virata Hall, E. Jacinto Street,

UP Campus, Diliman, Quezon City

Tel nos. 426-5759; 928-7070; 920-6923; 928-7076 to 79

www.entrepreneurship.org.ph http://facebook.com/upissi

Sustaining biodiversity thru

dev’t of biodiversity-friendly

enterprises Nature is considered one of

the most valuable assets in

business so much so that while

every enterprise can exploit its

potential on the business side,

every entrepreneur is duty-

bound to protect, sustain and

enhance it on the social and

environmental side. In 2014,

UP ISSI was engaged in several

activities that were aimed to

support the sustenance and

rehabilitation of biodiversity while helping stakeholders create profitable yet

biodiversity-friendly enterprises.

As an implementing partner of the Biodiversity Partnerships Project (BPP), UP ISSI

attended the BPP Investment Forum on 11 February 2015 to support the business

matching between potential investors and participating local government units and

people’s organizations. This year, ISSI will conduct various Project Feasibility Study

training programs in identified key biodiversity and protected areas to establish

profitable and biodiversity-friendly enterprises to attract more investors.

UP ISSI also continuously promotes the Jokaso

Integrated Wastewater Sewerage Laboratory of the

Phil-Japan Worldwide Management Services, Inc.

After the seminar workshop on sewerage and septage

management held at the Mazua Island Resort in

Butuan City last 11 and 12 March 2015, where locals

learned of living a balanced and healthful ecology

as well as best practices in sanitary interventions,

continued efforts will be made to campaign for

wastewater treatment within UP ISSI premises, where

an integrated wastewater laboratory is expected to

rise within the same year.

Some technical assistance was also provided to Kalahan Educational Foundation

(KEF) in the ancestral domain of the Ikalahan indigenous people at Barangay

Imugan, Santa Fe, Nueva Vizcaya for the improvement of KEF’s Mountain Fresh

Products. The technical assistance was provided to ensure the commercial viability

and profitability of these products, which included fruit jams and jellies. This was

made possible through the UP Office of the President and the UP Office of the Vice

President for Public Affairs. The Ikalahan indigenous people advocate earning

profit while protecting their forest reserves.

The Biodiversity Partnerships Project team discussing their next plans during the

BPP Investment Forum held last 11 February 2015.The son of the founder of the Kalahan Educational Foundation (KEF) and his wife (extreme left) pose with UP ISSI’s Janet L. Bungay (center).

Also in photo are two of KEF’s officers. Inset: Hibiscus jelly under the Mountain Fresh product line of KEF.

Back home, UP ISSI is also making its own biodiversity-friendly organic farming

model set up through the assistance of Prof. Armand Basug. This is in line with

ISSI’s objective of becoming an entrepreneurial, sustainable, healthy, and green

institute.

UP ISSI’s biodiversity-friendly organic farming model set up through the assistance of Prof. Armand Basug (extreme right).

Invited guests with Dr. Nestor T. Castro, UP Diliman Vice

Chancellor for Community Affairs (fourth from left), during the

launching of the Jokaso System.

UP ISSI in the broadcast Media

At the local front, the Institute continues to develop ties with broadcast media networks. It has been featured in shows such as Dr. Carl E. Balita’s Radyo Negosyo

simulcast over radio via DZMM and over cable TV via TeleRadyo. It is also a regular feature in business magazine show Negosyo, Asenso Atbp. broadcast over Net 25 and in another show over ABS-CBN, My Puhunan.

Screen Grabs from YouTube


The ASEAN Cooperation Project entitled “Establishment of a Regional

Program for the Promotion of Internship Scheme for Staff Exchanges and Visits for Skills Training” is listed as one of the initiatives under the ASEAN Strategic Action Plan for SME Development from 2010 to 2015. It is a priority project under the ASEAN Economic Community Blueprint for the period 2010 to 2014.

The project aims to develop an ASEAN internship framework and a regional network in the ASEAN with an alliance of stakeholders from the ASEAN member states and a network of universities, SME agencies, SMEs and industry champions. This is to improve the competitiveness of SMEs in the region by providing them opportunities to develop or enhance business competencies through internship scheme and business exposure activities.

UP ISSI as the main implementer of this project has set up the ASEAN Internship Exchange Network. It has so far established linkages with the Budi Luhur Institute of Health Sciences of Cimahi, Indonesia; the Community Health Education Emergency Rescue Services, Inc. and the Malayan Colleges Laguna in implementing internship programs both in UP ISSI and in the ASEAN region.


The aSean internship program has by far been one of the best choices I have ever made despite the gruelling schedule. But I realized that it was worth the sacrifice to achieve the objectives....

ban Heng LimVice-president, Cheng Meng furniture Group Pte Ltd., SingaporeDTI-UP ISSI aSean Internship Project

Malayan Colleges Laguna students during the closing ceremony of their internship.

aung Kyaw Moe (right), managing director of furniture maker Uni Teak Co. Ltd. based in

Yangon, Myanmar undergoes internship in PT Suwastama in Central Java, Indonesia.

Needs Assessment

Internship Proper

Closure, Sustainability and

Network

Recruitment and Selection

Monitoring and Evaluation

INDUSTRy

Linking Industries With the academe Through Internships

aSean Internship

framework

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Nature is considered one of the most valuable assets in business so much so that while every enterprise can exploit its potential on the business side, every entrepreneur is

duty-bound to protect, sustain and enhance it on the social and environmental side.

UP ISSI follows a biodiversity enterprise project model, which begins with opportunity identification, followed by the conduct of a value chain analysis, preparation of a project feasibility study, project implementation, monitoring and evaluation, and ends with a logical framework analysis.

Sustaining biodiversity and Developing biodiversity-friendly enterprises

Opportunity Iden.fica.on

Value Chain Analysis

Project Feasibility Study

Project Implementa.on

Monitoring and Evalua.on

Logical Framework

Analysis

The UP ISSI biodiversity enterprise

Project Model

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2013-2015 extension Reach

ReGIOn IV-a= 46| 10%

ReGIOn II = 56 | 12%

nCR = 261 | 54%

ReGIOn VIII = 44 | 9%

ReGIOn XIII = 45 | 9%

ReGIOn IV-b = 31 | 6%

LUZOn = 363 75%

VISaYaS = 75 16%

MInDanaO = 45 9%

TOTaL = 483 participants

MPeX Tacloban – TrainingLevel-Up

MPeX extension Project(CaRaGa ReGIOn)

MPeX extension Project(MIMaROPa ReGIOn)

buguey, Cagayan

bPP – VaLUe CHaIn TRaInInG

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biodiversity Partnerships Project with the Department of environment and natural Resources

As an implementing partner of the Biodiversity Partnerships Project (BPP) with the Department of Environment and Natural Resources, UP ISSI conducts various

project feasibility study and value chain development training programs in identified key biodiversity and protected areas to establish profitable and biodiversity-friendly enterprises to attract more investors.

Voice of the CustomerThe five-day MPEX Level Up Training Workshop made me realize that i still have a lot of things to learn in doing consultancy work. With the patience and perseverance of our respected and competent resourced persons, they helped me enhance my knowledge and skills in doing consultancy work.

Dr. Dennis C. De PazDean, College of arts and Sciences, eastern Visayas State University, Tacloban CityMPeX Level Up Training Workshop

73


Technical assistance to Support the Development of biodiversity-friendly enterprises

BPP provides technical assistance to ensure the commercial viability and profitability of products made by biodiversity-friendly enterprises. Of particular importance was

the intervention made for the Kalahan Educational Foundation in partnership with the UP Office of the President and the UP Office of the Vice President for Public Affairs.

Voice of the CustomerThe 5-day MPeX Level Up Training Workshop was a professional enhancing activity of its kind. It provided us information, knowledge, and eventually wisdom to be practiced in action when we serve as consultants to the SMes in our respective provinces.

Prof. Jaime f. SanicoDirector on extension, College of agriculture, Training, and fisheries and natural Resources University of eastern Philippines, Catarman, northern SamarMPeX Level Up Training Workshop

Study tour at the DOST food Innovation Center in Cagayan State University Carig Campus in Tuguegarao City, Cagayan.

74


Jokaso Integrated Wastewater Sewerage Laboratory with the Phil-Japan Worldwide

Management Services, Inc.

UP ISSI promotes the Jokaso Integrated Wastewater Sewerage Laboratory of the Phil-Japan Worldwide Management Services, Inc. through the conduct of fora and

seminars on sewerage and septage management, where attendees learn of living a balanced and healthful ecology as well as best practices in sanitary interventions. This will be followed by the installation of a wastewater treatment facility within UP ISSI premises, where an integrated wastewater laboratory is expected to rise within the year.

Groundbreaking ceremonies of the integrated wastewater facility to be installed on UP ISSI grounds.

Prof. Masatoshi Matsumura, professor emeritus of Tsukuba Universit, during a forum on Wastewater Treatment: best Practice in nitrogen Removal Using bioreactor Technology held in UP ISSI.

75


nurturing and advancing the Development of Technology-based Startups

As the premier policy think tank on innovation, technology entrepreneurship, quality and productivity improvement, UP ISSI, banking on its more than 45 years of training

entrepreneurs and developing enterprises in the country, is implementing an incubation program to nurture and advance the development of technology-based startups via the Institute’s Technology-based Business Incubation and Innovation (TBII) Center.

UP ISSI also follows an incubator framework in setting up the TBII. It begins with opportunity identification, followed by business planning, incubation, mentoring, monitoring and evaluation, and ends in a logical framework analysis.

Business Plan

Prepara-on

Incuba-on

Mentoring

Monitoring

Accelera-on

Gradua-on

The UP ISSI Incubator

framework

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XenTRInO (formerly ETHERTECH) TeCH, InC. focuses on the innovation of low-cost or free technical tools or equipment for the academe. It has already produced a low-cost 3D printer (dubbed GCobe) and a scanner (FleXcanner), both provide simplified production for all technical needs of the industry. The enterprise also does in-house research and development as well as open-source, basic-to-advanced laboratory training materials for the K-12 education track, technical and vocational training program as well as science and engineering courses.

nUTRI-DenSe ManUfaCTURInG CORPORaTIOn is a manufacturer and distributor of Ri-Mo Curls snack food, Ri-Mo Blend iron-fortified rice, and Momsie ready-to-eat complementary food.

SOUnDSCOPe MaRKeTInG InC. is the only publisher, manufacturer and distributor of Montessori-accredited workbooks, equipment and printed materials in the Philippines.

UP ISSI COnSUMeRS’ COOPeRaTIVe was established to promote cooperation among UP ISSI’s staff, partners, participants and small and medium firms. It aims to serve as a market hub for SME products while serving the community within ISSI.

SUMMeRS anD SUnDaYS started as an online store that used to sell trendy clothes on social media, is now into creative services such as the customization of shirts using heat press and production of corporate and institutional giveaways. It also offers web design for businesses, companies and organizations as well as web-based applications development such as inventory accounting, payroll management, enrollment, time tracking and other programs with customized functionality.

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TbII Incubatees


Research, extension, and Professional Staff

Rolando Ramon C. DiazUniversity Extension Specialist V, SG-24MS Industrial Engineering major in Operations Research, UP Diliman; BS Industrial Engineering cum laude, UP DilimanTotal Quality Management, Management Information System, Project Management

antonette L. DungcaUniversity Extension Specialist V, SG-24PhD Psychology candidate, UP Diliman; MA Psychology, UP Diliman; MA Psychology, Pamantasan ng Lungsod ng MaynilaHuman Resource Management, Performance evaluation, Job analysis

Gloria S. RecioUniversity Extension Specialist IV, SG-22MBA, UP Diliman; BS Business Economics, UP DilimanSmall business Research, business Planning, Case Writing, Materials Development

Leoncio T. Cubillas, Jr.University Extension Specialist III, SG-20MA Technology Management, UP Diliman; BS Engineering, Cebu Institute of Technology; Standards Based Management Systems, AIM; Industrial Extension Tools, Thailand; Advanced Training in Industrial Management, The Netherlands entrepreneurship Development, Planning, Marketing, Production and finance, Management audit, Project Management and Development

Ian Jester M. De VeraUniversity Extension Specialist III, SG-20Master of Technology Management, UP Diliman; AB Legal Management cum laude, UST; APEC Training Course on Enhancing Entrepreneurship Skills for SMEs, Vietnam; Training Course on Improving the Managerial Skills of Entrepreneurs in Agribusiness SMEs, Sri Lanka, Certified Level 1 TRIZ Practitionerentrepreneurship education, e-Learning, Web Design

Jaime S. Guanzon, Jr.University Extension Specialist III, SG-20MBA, International Academy of Management and Economics; BA Economics, Far Eastern University; Graduate Units in Economics, FEUenterprise and Strategic Planning, Small business Research and Training

Ma. Luisa S. LeeUniversity Extension Specialist III, SG-20Licensed Chemical Engineer; MA Development Administration, Australian National University; BS Business Management,BS Chemical Engineering, PLM; accredited GTZ Trainer and facilitatorSmall business Consulting, Research and Training, entrepreneurship Instructional Materials Development

Ma. blessilda a. ClerigoUniversity Extension Specialist II, SG-18MA Education, UP Diliman; BS Psychology, FEU; Graduate units in Special Education, UP Diliman; Project and Program Administration, The Netherlands; Human Resource Management, Turin, Italy; SME Management Development, Sweden; International Export Marketing, Malaysia; Management Consultancy Course, IndiaSmall business Counseling, Human Resource Management, Training Program Development and Management

Merceditas a. esguerraUniversity Extension Specialist II, SG-18Units in Asian Studies, UP Diliman; BS Education, UST; Advanced Studies in Enterprise Development, United Kingdom; Management Consulting, SingaporeSmall business Research, business Planning, Publications

Clarita O. estebanUniversity Extension Specialist II, SG-18Completed academic units in MA Women and Development, UP Diliman; Programme Management for Development, Kathmandu, Nepal; Institutional Development and Organisational Strengthening; Organisational Development for Consultants and Advisors; International Advisory Course, The NetherlandsProgram Management and Development, Training in Rural enterprise Development (Community-based Projects)

Jocelle P. MamarilUniversity Extension Specialist II, SG-18Units in MA Education (ongoing), UP DilimanBS Hotel and Restaurant Institution Management, UP Diliman; Licensed Professional TeacherProgram Management

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Reynold ferdinand G. ManegdegUniversity Extension Specialist II, SG-18Master of Industrial Relations, UP Diliman; BS Commerce in Economics, USTCertified Level 1 TRIZ Practitioner; APEC Train-the-Trainer Workshop on Promoting SME Business Continuity Plans, Chinese Taipei, Taiwanentrepreneurship, business Development, Customer Relationship Management, Marketing Research, business Continuity Planning

nova Z. navoUniversity Extension Specialist II, SG-18MA Policy Science, Ritsumeikan University, Kyoto, Japan; BA Public Administration, UP DilimanPolicy Research, Project Management and Development

Glennis S. UyangurenUniversity Extension Specialist II, SG-18Units in PhD Philippine Studies, UP Diliman;Master of Community Development, UP Diliman; BS Biology, Ateneo de Davao UniversityProgram Management and administration

neil D.C. GrimaldoUniversity Extension Specialist I, SG-16Units in MBA Bulacan State University; BSC Management, San Beda CollegeProgram Management and administration

Severina P. bañagaUniversity Extension Specialist I, SG-16CPA, BS Commerce, Philippine College of Commerce; Management Consultancy and Extension,Thailand; Statistics, UP ManilaProject accounting, business Planning, Small business Research

bernadette Christine D. escotoUniversity Extension Specialist I, SG-16Certificate in Professional Education Program (21 units), UP Diliman; BA Philosophy, UP Diliman Research, Training Program administration

Joanna Rose T. LaddaranUniversity Extension Specialist I, SG-16Lecturer, UP College of Education; Units in MA Education (Philosophy of Education) (ongoing), UP Diliman; BA Philosophy cum laude, UP Diliman; APEC Train-the-Trainer Workshop on Promoting SME Business Continuity Plans, Chinese Taipei, Taiwan

Research, business Continuity Planning

Maria fe S.e. ReyesUniversity Extension Specialist I, SG-16BS Business Administration, NCBA; Enhancing Entrepreneurship in SME Development and Export Consortia, ThailandTraining Program Management and administration

bernie f. VillalunaUniversity Extension Specialist I, SG-16Licensed Electronics and Communications Engineer; BS Electronics and Communication Engineering, New Era Universitye-Commerce, Web Design, Program Management

Mohidin P. abdulUniversity Extension Associate II, SG-14MA Islamic Studies, Units in MA Philippine Studies, UP Diliman; BA Islamic Studies, UP Diliman; BS Customs Administration, Mindanao Institute of Technology; Shariah Training Course - National Commission on Muslim FilipinosOffice Administration and Management

Roy D. apacibleUniversity Extension Associate II, SG-14Licensed Librarian; Units in Master of Library and Information Studies, UP Diliman; AB English, Polytechnic University of the PhilippinesWeb Content Development and Document Management System administrator

Karen Kay b. CoballesUniversity Extension Associate II, SG-14Units in MA Development Communication, UP Open University; BA Mass Communication, New Era UniversityPlanning, Marketing, Production, Program Planning

Marsha Lee A. DelfinadoUniversity Extension Associate II, SG-14MA Public Administration, Philippine Women’s University (PWU); Certificate in Professional Education Program, UP Diliman; BS Accountancy, PWU Program administration, business enterprise Development

Doris Z. OlegarioUniversity Extension Associate I, SG-12BS Business Administration, Philippine School of Business AdministrationTraining Program administration

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Jose L. breva, Jr.Administrative Aide IV, SG-4

adelaida b. CruzAdministrative Aide III, SG-3

Lourdes P. CubillasAdministrative Assistant II, SG-8

Rodolfo C. De JesusAircon Technician II, SG-8

Loida J. De VeraAdministrative Assistant I, SG-7

Danilo e. MadrasoLaboratory Technician II, SG-8

emerlita O. MarcianoAdministrative Assistant I, SG-7

Samuel G. RojoAdministrative Aide IV, SG-4

Loreto P. SandovalAdministrative Assistant II, SG-8

Mario C. ValezaAdministrative Assistant IV, SG-10

administrative Staff


UP SYSTeM OffICIaLS anD OffICeS aS Of JULY 2015

Prof. Rhodora V. azanza, PhDAssistant Vice-President for Academic Affairs for Internationalization

Director, Office of Institutional Linkages (OIL)

Prof. Carla b. Dimalanta, PhDAssistant Vice-President for Academic Affairs for Research

Prof. alyssa M. Peleo-alampay, PhDAssistant Vice-President for Academic Affairs for Curriculum

Prof. Mary Delia G. Tomacruz, PhDAssistant Vice-President for Academic Affairs for R&D Resource

Management

Prof. nestor O. RañesesAssistant Vice-President for Administration

Director, UP Institute for Small-Scale Industries

Prof. noreen P. esculturaAssistant Vice-President for Planning and Finance

Director, System Budget Office

Prof. Jaime D.L. Caro PhDAssistant Vice-President for Development

Director, UP Information Technology Development Center (UP ITDC)

Prof. Christopher S. P. espinaAssistant Vice-President for Development

Director, Office of Design and Planning Initiatives

Prof. Jose Wendell P. Capili PhDAssistant Vice-President for Public Affairs

Director, Office of Alumni Relations (OAR)

Prof. edna estifania a. Co, DPaDirector, University of the Philippines Center for Integrative Development

Studies (UP-CIDS)

Prof. Judy M. Taguiwalo PhDDirector, University Center for Women’s Studies (UCWS)

Prof. aurora Odette C. Mendoza PhDDirector, Office of Admissions

Prof. Richard Philip a. GonzaloDirector, Socialized Tuition System (STS) Office

Prof. Reynaldo L. Garcia PhDDirector, Technology Transfer and Business Development Office

Prof. Jose neil C. Garcia PhDDirector, UP Press

Prof. nelson G. CainghogDirector, UP Padayon Public Service Office

Ms. frances fatima M. CabanaDeputy Director, System Information Office (UP-SIO)

Prof. Virgina e. Ramos-Ocampo PhDAssistant Secretary of the University

Prof. Carmencita D. Padilla, MD, fPPS, MaHPSExecutive Director, Philippine Genome Center

Prof. ernelea P. Cao, PhD Executive Director, Philippine Genome Center

Ms. Myrose april C. VictorOfficer-in-Charge, System Internal Audit Office, Office of the President

of the University

Ms. Susan C. SanchezOfficer-in-Charge, UP System Accounting Office

Ms. Perla b. baluteOfficer-in-Charge, UP System Cash Office

Mr. Isagani L. bagusActing Chief, UP System Supply and Property Management Office

UP DILIMan OffICIaLS aS Of JULY 2015

Dr. Michael L. TanChancellor

Dr. benito M. PachecoVice Chancellor of Academic Affairs

Prof. Virginia C. YapVice Chancellor for Administration

Dr. fidel R. nemenzoVice Chancellor for Research and Development

Dr. neil Martial R. SantillanVice Chancellor for Student Affairs

Dr. nestor T. CastroVice Chancellor for Community Affairs

UP bOaRD Of ReGenTS aS Of JULY 2015

Hon. Patricia b. LicuananChairperson

Chairman, Commission on Higher Education

Hon. alfredo e. PascualCo-chairperson

President, University of the Philippines

Hon. Pia S. CayetanoChairperson

Senate Committee on Education, Arts and Culture

Hon. Roman RomuloChairperson

House Committee on Higher and Technical Education

Hon. Ponciano e. Rivera, Jr.Alumni Regent

President, UP Alumni Association

Hon. Georgina R. encanto

Hon. Magdaleno b. albarracin, Jr.

Hon. Gizela M. Gonzalez-Montinola

Hon. Philip Ian P. PadillaFaculty Regent

Hon. neill John G. MacuhaStudent Regent

Hon. anna Razel L. Ramirez Staff Regent

Prof. Lilian a. de las Llagas, MSc, PhD, LLbSecretary of the University and the Board of Regents

UP SYSTeM OffICIaLS aS Of JULY 2015

Hon. alfredo e. PascualPresident

Prof. Gisela Padilla-Concepcion, Ph.D.Vice-President for Academic Affairs

Prof. Maragtas S.V. amante, Ph.D.Vice-President for Administration

Prof. Joselito G. florendoVice-President for Planning and Finance

Prof. elvira a. Zamora, DbaVice-President for Development

Prof. J. Prospero e. de Vera, DPaVice-President for Public Affairs

Hector Danny D. Uy, LLb, MnSaVice-President for Legal Affairs

Prof. Lilian a. de las Llagas, MSc, PhD, LLbSecretary of the University and the Board of Regents

82


UP ISSI Prospectus Technical, Creative and editorial Team

Prof. nestor O. Rañesesexecutive editor

Ian Jester M. de Veraeditor-in-Chief and Chief Writer

Roy D. apacibleProject associate, editor and Writer

Ma. Luisa S. Lee nova Z. navo

Jocelle P. Mamarilbernadette Christine D. escoto

Marsha Lee A. DelfinadoJoanna Rose T. Laddaran

Writers

Glennis S. Uyangurenneil D.C. Grimaldo Doris Z. Olegario

emerlita C. MarcianoContributors

Kristianne abegail D. GabrielGraphic Designer

Mario C. ValezaPhotographer

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