copyright © 2010 global experience specialists, inc. (ges) all rights reserved. 1 our mission: to...

Copyright © 2010 Global Experience Specialists, Inc. (GES) All Rights Reserved. 1

Our Mission: To create the world’s most meaningful and memorable experiences for brand marketers, show organizers and event attendees.

GES Exhibitor Reference Guide for the SIA Snow Show


The Exhibitor Manual• Online link www.siasnowshow.com/esm

• The SIA information you need• The GES information you need• The Vendor information you need• The Show Location information you need

http://www.siasnowshow.com/esm


GES Servicenter® - Call Center

• Our Hours of Operation• 6 a.m. to 5 p.m. PST / 9 a.m. to 8 p.m. EST• (800) 475-2098

• Online• www.ges.com/contact and www.ges.com/chat• Follow GES on Twitter for our latest exhibitor updates

• Outbound Call Center• Confirmation of orders received within 2 business days• Email notification of upcoming deadline dates, if you have

provided us with your email address

http://www.ges.com/contact

http://www.ges.com/chat

http://twitter.com/CESExhibitor


Everything you need in one place

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Our Mission: To create the world’s most MEANINGFUL and MEMORABLE experiences for marketers, show organizers and event attendees.

GES® New Exhibitor Handbook

Direct: 775.332.7025Cell: 775.745.7619Email: [email protected]

If you have not received your New Exhibitor Handbook please contact Nina Campanaro. Nina has been assigned to all First Time Exhibitors to work with you pre-show, onsite and post-show.

mailto:[email protected]


GES Service Executives

• All exhibitors are assigned a Service Liaison• Service Liaisons can perform all the service desk duties at your

booth. • Paired with the SIA Floor Managers. • Service Liaison Identification and contact information will be

provided in advance and on-site.


GES Servicenter® Location

• Exhibit Hall Level, Second Level, F Lobby


Important Deadline Dates

• Advance Price Order Deadline Dates is January 7, 2013 for the following items• Carpet • Standard Furniture• Specialty Furniture• Hanging Signs• Truss & Lighting


Cost Savings Tips• Plan early – Take advantage of discounted rates

• Advance planning and ordering can lower your costs!

• Discounts and Savings Programs• Transportation Plus reduces material handling by 10%

• Buy vs. Rent• Replace an owned exhibit with a rental or leased exhibit• Inclusive pricing with rental or leased exhibits• GES Advantage Program – Custom exhibit rental program with

turnkey pricing. Cost provided up front with several designs to choose from.


FreightWhat is Material Handling (Drayage)?• Carrier to check in at the marshalling yard• Unloading of your exhibit material and delivery to your booth• Removal of empty containers preshow• Storage of containers during the show• Return of your empty containers post show• Removal of your materials from your booth for reloading onto

your outbound carrier. • Material handling charges are calculated on a per hundred

weight basis.


Caravan to SIA from ORWM

• The GES caravan is the only SIA sponsored caravan from ORWM.

• Exhibitors that participate will receive a discount on their material handling for SIA 2013 and will have their off-target charges waived.


Expedited Move-out

• Exhibit Hall A, B, E, & F will have an expedited move-out. All exhibitor materials must be cleared prior to 10am on Monday, February 4. Please refer to the outbound target floor plan for your specific day and time.

• GES will be offering a special labor rate of $86 per hour to help assist exhibitors with meeting their outbound target deadline.


Shipping Guidelines

• Separate Labels for Each Package• Show Name, Exhibitor Name, Facility Name, Booth Number

• Use Labels provided in your Exhibitor Manual• Remove old labels

• ALWAYS bring your shipping information with you!• Tracking or pro numbers• Carrier contact info

http://www.cesweb.org/exhibitors/showPlanning/exhibitor-manual.asp


Shipping Guidelines

• Make sure your carrier is tradeshow savvy• Official carriers for the 2013 SIA Snow Show are:

GES Logistics for domestic shipments (www.ges.com/logistics)

YRC (Yellow and Roadway)

http://www.ges.com/logistics


Communicate with your Carrier

• Put It In Writing• When shipment will arrive• Targeted move-out dates and times• Confirmation of their understanding


Security

• Awareness of Responsibility• Exhibitors are responsible for the security of their

displays, product and personnel at all times.• Lock up or take with you small portable products

(especially prototypes) when you leave the exhibit hall.

• Report all claims immediately.



Advanced Warehouse ShipmentsTake Advantage of 30 Days Free Storage!


Advance to Warehouse• To ensure the maximum set up time, ship early to the warehouse.

• Warehouse freight is delivered to your booth by your assigned target date.

• 30 days free storage• Advanced shipments can arrive between Wednesday, December 26,

2012 and Wednesday, January 23, 2013. • Freight Receiving is billed on a 200 lb min. basis.

• Try to consolidate your exhibit materials into one shipment• Confirmation that your freight had arrived to the GES warehouse.

• www.ges.com/chat• (800) 475-2098

For a few more dollars, guarantee that your freight will be in your booth when you get there!




Shipments to Show SiteDirect Freight Receiving


Targeting• Your Target Date

• When your direct to show site freight delivery can arrive• Off target charges apply to shipments that arrive on a date other

than your assigned target date. • It may take most of the day on your target date to get unloaded.

• It is recommended that you schedule labor for the following day.


Product Delivery

• Be mindful of security• Use non-descript packaging when possible.• Clearly list your company name and booth number on

each of your boxes.

• Small Package Room• Shipments are limited to 5 packages per day under 50 lbs • Holds packages for exhibitor pickup once you arrive• Located in Hall D


Cart Load Service• Service for EXHIBITORS with a small amount of freight to bring in.

• Cartload Service is located near the corner of 14th and Welton (entrance on 14th)

• A cartload is eight (8) pieces or less, weighing less than 250 lbs total. • Anything too heavy or oversized will be routed to the marshaling

yard.• Vehicle Limitations

• Please see cartload order form in the exhibitor manual for details.• Cartload Service is available on January 29 and 30.


Clean Floor Policy• Clean Floor Policy in effect.• Mandatory date for crate removal is Tuesday, January 29,

2013 at 8 p.m.

• There are charges for any crates return after the Clean Floor Policy goes into effect.

• Color coded empty stickers are assigned by booth location. Please see any freight door for the correct color and labels.


Empty Return• Empty return times vary by exhibit hall. • Move-out notices will be provided detailing this

information. • Keep aisles clear and make space within your

booth closing night for empty returns to help expedite the process.


Outbound Material Handling

• Move-out is also targeted.• Exhibitors have a clear explanation of when their booths

need to be dismantled, packed and when their freight needs to be off the floor.

• Make sure your carrier knows when and where they are to go to check-in.

• Make sure your carrier is aware of your check-in deadlines.


Award Winning “SUPERCRATE”

•Please use the links below to view a short video about the life of a crate at a tradeshow:

• www.siasnowshow.com/esm

http://www.siasnowshow.com/esm


Union Jurisdiction“Who does what?”


Union Jurisdictions• Stagehands, IATSE Local 7

• Unloading/loading of all trucks• Exhibit Installation and Dismantling• Install Truss & Hang Signs• Programmable theatrical lighting, dimmer boards and stages• Power distribution• Electrical Signs

• No Gratuities


Closing• Ask Questions, Use Your Resources.• Get Answers in Writing.• Know Your Deadline Dates.

• Read your Exhibitor Manual! • Use your Official Service Provider as a resource. Our GES National

Servicenter® is available to assist you, Monday-Friday from 9:00 AM – 8:00 PM Eastern Time. We can be reached toll free at 800.475.2098 or contact us online at www.ges.com/chat. Our representatives are knowledgeable and can assist you with the navigation of the Exhibitor Manual and the placement of orders.

• Know what YOU are responsible for.




See you at the 2013 SIA Snow Show!

copyright © 2010 global experience specialists, inc. (ges) all rights reserved. 1 our mission: to...

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