copyright © 2002 by harcourt, inc. all rights reserved. topic 18 : hr management: non-financial...

Copyright © 2002 by Harcourt, Inc. All rights reserved.

Topic 18 : Topic 18 :

HR Management: Non-financial RewardsHR Management: Non-financial Rewards

By Zhu Wenzhong By Zhu Wenzhong


• State the definition of non-financial rewards State the definition of non-financial rewards and the importance of developing such and the importance of developing such rewardsrewards

• State 5 possible non-financial rewards that State 5 possible non-financial rewards that may be an incentive for individualsmay be an incentive for individuals

• State 6 methods of job design and redesign State 6 methods of job design and redesign in order to motivate workers in order to motivate workers

• State the advantages and disadvantages of State the advantages and disadvantages of team-working and empowermentteam-working and empowerment

LEARNING GOALSLEARNING GOALSLEARNING GOALSLEARNING GOALS


What is ‘non-financial rewards’?What is ‘non-financial rewards’?What is ‘non-financial rewards’?What is ‘non-financial rewards’?

• The non-monetary factors to motivate workers The non-monetary factors to motivate workers and to improve productivityand to improve productivity

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Employees’ needs from the work Employees’ needs from the work environment environment Employees’ needs from the work Employees’ needs from the work environment environment • Chances of promotionChances of promotion• HolidaysHolidays• Prestige and recognition of achievement Prestige and recognition of achievement • A fair wages for work A fair wages for work • A healthy work environmentA healthy work environment• Remaining enthusiastic about work Remaining enthusiastic about work • Security Security • Independence Independence • Working with friendly colleaguesWorking with friendly colleagues• Chances to take responsibility Chances to take responsibility

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Major types of non-financial Major types of non-financial rewardsrewardsMajor types of non-financial Major types of non-financial rewardsrewards

• Creating a healthy and secure work Creating a healthy and secure work environment for workersenvironment for workers

• Giving chances of promotionGiving chances of promotion• Giving more holidaysGiving more holidays• Giving a fair wage for work Giving a fair wage for work • Giving more responsibility for workers Giving more responsibility for workers • Encouraging employees’ participation Encouraging employees’ participation

in decision makingin decision making• … …


Methods of job design and Methods of job design and redesign redesign Methods of job design and Methods of job design and redesign redesign

• Job enlargement Job enlargement • Job enrichment Job enrichment • Job rotationJob rotation• Team-workingTeam-working• Empowerment Empowerment • Quality control cycles Quality control cycles

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Main factors for increasing job Main factors for increasing job satisfaction and motivation satisfaction and motivation Main factors for increasing job Main factors for increasing job satisfaction and motivation satisfaction and motivation

• Variety of jobsVariety of jobs• Completeness of jobsCompleteness of jobs• Authority of jobs • Responsibility of jobs Responsibility of jobs

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Motivating EmployeesMotivating EmployeesMotivating EmployeesMotivating Employees

• Job Design and Motivation• Job enlargement—job design that expands an

employee’s responsibilities by increasing the number and variety of tasks they entail.

• Job enrichment—change in job duties to increase employee’s authority in planning their work, deciding how it should be done, and learning new skills.


Methods of job design and Methods of job design and redesignredesignMethods of job design and Methods of job design and redesignredesign

• Giving employees more work to do Giving employees more work to do of the same nature so that they can of the same nature so that they can remain more enthusiastic about remain more enthusiastic about work.work.

• Advantages: Preventing or reducing Advantages: Preventing or reducing job dissatisfaction job dissatisfaction

• Disadvantages: Simply giving a Disadvantages: Simply giving a worker more of the same (horizontal worker more of the same (horizontal loading) may not reduce boredom.loading) may not reduce boredom.

Job enlargement Job enlargement


Question for critical thinking Question for critical thinking Question for critical thinking Question for critical thinking

• Job enlargement is simply a method Job enlargement is simply a method of horizontal loading or expansion. of horizontal loading or expansion. Could you explain this statement?Could you explain this statement?

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Methods of job design and Methods of job design and redesignredesignMethods of job design and Methods of job design and redesignredesign • Giving employees Giving employees

greater responsibility by greater responsibility by vertical extending their vertical extending their role in the production role in the production processprocess

• Advantages: giving Advantages: giving employees a challenge for employees a challenge for developing unused skills, developing unused skills, encouraging them to be encouraging them to be more productive, etc.more productive, etc.

• Disadvantages: those who Disadvantages: those who are unable to do extra are unable to do extra tasks may feel forced to tasks may feel forced to do or unhappydo or unhappy

Job enlargement Job enlargement

Job enrichment Job enrichment


• Changes of jobs or tasks from time to time

• Advantages: reducing boredom, developing various skills, and gaining more experience

• Disadvantages: Those who dislike the certainty of job changes may not be happy. Lack of experience and skills may affect productivity.

Job enlargement

Job enrichment

Job rotation

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Methods of job design and redesignMethods of job design and redesignMethods of job design and redesignMethods of job design and redesign


• Highly-skilled people working in small groups with a common aim.

• Advantages: Pooled talents, brainstorming new ideas, improved productivity, problem-solving

• Disadvantages: too much emphasis on harmony, arguments and conflicts, too many meetings and time-wasting

Job enlargement

Job enrichment

Job rotation

Team-working

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Methods of job design and redesignMethods of job design and redesignMethods of job design and redesignMethods of job design and redesign


Methods of job design and Methods of job design and redesignredesign


• Giving official power to employees to make decisions and to control their own activities

• Advantages: feeling trusted, self-confident and interested in work , improving decision-making skills of employees

• Disadvantages: Manages may feel insecure or unsatisfied, more costs of training for employees required

Job enlargement

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Job enrichment

Job rotation

Team-working

EmpowermentEmpowerment




• Small groups of workers in the same area of production meeting regularly to study and solve production problems

• Advantages: shop-floor workers are involved in decisions and thus motivated

• Disadvantages: Requiring strong support from both management and employees.

Job enlargement

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Job enrichment

Job rotation

Team-working

Quality control cyclesQuality control cycles

Empowerment


Question for critical thinking Question for critical thinking Question for critical thinking Question for critical thinking

• Could you please tell which needs Could you please tell which needs of employees each of the six of employees each of the six methods of job design are trying to methods of job design are trying to meet?meet?

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copyright © 2002 by harcourt, inc. all rights reserved. topic 18 : hr management: non-financial...

Documents

rewards state

job duties

workers state

methods of job design

healthy work environment

possible nonfinancial

job enrichment change

secure work environment