Converge One VisionProactive Lync Monitoring

Tom TuttleVice President

Nectar Services Corp.

Gartner Names Nectar (One Vision)Cool Vendor in Unified Communications, 2014

Cool Vendors are exploiting the Nexus of Forces of cloud computing, social, mobile, and information to challenge long-held assumptions and significant investments in

traditional IT. These cool vendors are transforming the way businesses operate and consumers engage with

technology.

Reliance on only post-call quality averages from the Lync QoE database

Lync media & signaling is encrypted

Limited or no visibility of routed network

Issue triage and correlation performed manually

Very difficult to diagnose issues with Lync conferencing

Leads to constant finger-pointing and potentially poor end-user experience

Solving the Lync Network ChallengeLync SDN API - Creating Real Value

Monitoring Across the Lync EcosystemLeveraging the MSFT Lync SDN API

LyncSDN API

Real-TimeLync Performance

& Network Correlation

RouteTopology

Lync Infrastructure2010 & 2013

Lync & Coexistent UC Environments

Voice Gateways& SBC’s

Client Wi-Fi &Network

Environment

one vision

Correlating the Entire UC Ecosystem with Lync

www.nectarcorp.com • Confidential

LyncSDN API

Real-TimeUC Performance

& Network Correlation

RouteTopology

Lync Infrastructure2010 & 2013

Coexistent UC Environments

Voice Gateways& SBC’s

Client Wi-Fi &Network Environment

UC/SIPSignaling

Integration w/ Lync SDN API

One Vision Delivers Real-Time Lync Network VisibilityLeveraging the Lync SDN API

Real-TimeMedia Analysis

Real-TimeMedia Analysis

DAL-CORE1

DAL-CORE2

DAL-CE1

DAL-CE2

TAP

Lync Infrastructure

Lync FEServer

(SDN Controller)

CoexistentUC Environment

LyncClients

London

New York

San Francisco

DallasData Center

Lync SDN API

More effective SLA Management (Validation & Reporting)

Identify incorrect QoS settings within client network

Provides immediate notification on network events impacting Lync

Real-time media analysis of Lync voice & video sessions

Site-based performance trending & reporting

Unique insight into Lync Conferencing sessions & issues

• Ability to quickly bracket source of performance problems

One Vision with Microsoft Lync SDN APIValue Derived with Integration

NACR – One Vision

Lync Monitoring

NOC-Centric / Enterprise-Focused UI

Manages Co-Existent Environments

Complete Lync Health & Performance

Drive for Quick Root-Cause

Pre-Deployment & Network Readiness

Lync Call Quality & Alarming

Access to Quality of Experience (QoE)

Unique Integration w/ MSFT Lync API

View Correlated Data for All Events / Users

Quality of Session Record (QSR) for Lync

Real-Time Media Analysis

Application Health & Utilization

Trending of Applications vs. QoS