Controlling

Controlling can be defined as an “ongoing process of comparing the actual performance with the standard performance, measuring variations , and taking corrective action”.

Controlling

Controlling function guides the management in successful accomplishment of the predetermined goals.

Purpose of Controlling

Creating better quality

Coping with change

Creating faster cycles

Adding value

Facilitating delegation and teamwork.

Process of Controlling

Establishing performance standards

Measuring actual performance

Comparing performance with standards

Taking corrective actions.