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Contents

1. Introduction and Contacts……………………….. [1]

2. Qualifications Pack.......................................[2]

3. Glossary of Key Terms…………………………….… [3]

4. OS Units ........................................................[5]

5. Annexure: Nomenclature for QP & OS.... . [30]

6. Assesment Criteria………………………………… ..[32]

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR AGRICULTURE AND ALLIED INDUSTRY

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Qualifications Pack- Cold storage Manager

SECTOR: INFORMATION TECHNOLOGY- INFORMATION TECHNOLOGY

ENABLED SERVICES (IT-ITES)ces Helpdesk Attendant

SECTOR: AGRICULTURE & ALLIED

SUB-SECTOR: Agriculture Industries

OCCUPATION: Post-harvest Supply Chain Management

REFERENCE ID: AGR/Q 7506

ALIGNED TO: NCO-2015/7127

Cold storage Manager: A Cold storage Manager effectively manages Cold storage

functions for all classes of fruit, ensuring wastage is minimized and fruits are handled as

per best practices which meets both Cold storage and marketers’ specifications within a

set budget.

Brief Job Description: The individual is involved in weekly cost planning, managing

packaging, storing, overseeing maintenance and housekeeping of Cold Storages, adhering

to the quality norms/standards and reporting to the management.

Personal Attributes: The job requires the individual to lead and motivate staff to achieve

targets and able to maximize production whilst maintaining quality. The individual should

be able to work under pressure to make sound, commercial decisions and meet deadlines.

The individual should have excellent communication, organizational and administrative

skills with high attention to detail. The individual should be able to work at extended hours

as and when required.

Introduction

What are Occupational Standards(OS)?

OS describe what individuals need to do, know and understand in order to carry out a particular job role or function

OS are

performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding

Contact Us:

Agriculture Skill Council of

India, 6th Floor, Building

No. 10, GNG Tower, Sector

44, Gurgaon Haryana-

122002 T: 0124-4814659

E-mail:

[email protected]

mailto:[email protected]

Qualifications Pack For Cold Storage Manager

2

Qualifications Pack Code AGR/Q 7506

Job Role Cold storage Manager

Credits(NSQF) TBD Version number 1.0

Sector Agriculture & Allied Drafted on 15/05/15

Sub-sector Agriculture Industries Last reviewed on 20/03/17

Occupation Post Harvest Supply Chain Management

Next review date 10/07/22

NSQC Clearance On 22/08/2019

Job Role Cold storage Manager

Role Description

The individual is involved in weekly cost planning, managing packaging, storing overseeing maintenance and housekeeping of Cold storage, adhering to the quality norms/standards and reporting to the management.

NSQF level

Minimum Educational Qualifications

Maximum Educational Qualifications

7

Graduation

Post Graduation

Training (Suggested but not mandatory)

NA

Minimum Job Entry Age 25 Years

Experience Minimum 3 years’ experience of cold storage handling in a supervisory role

Applicable National Occupational

Standards (NOS)

Compulsory:

1. AGR/N7523 Plan & manage cost according to the allocated budget

2. AGR/N7524 Meet the marketers' specifications

3. AGR/N7525 Manage Cold storage Operations

4. AGR/N7526 Manage inventory of the Cold storage

5. AGR/N7527 Promote excellence & teamwork among the employees

6. AGR/N7522 Maintain Health and Safety at Cold storage premises

Optional: N.A.

Performance Criteria As described in the relevant OS units.

Job

Det

ails


3

Keywords /Terms Description

Sector Sector is a conglomeration of different business operations having similar business and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests

Sub-sector Sub-sector is derived from a further breakdown based on the characteristics and interests of its components

Occupation Occupation is a set of job roles, which perform similar/ related set of functions in an industry.

Function Function is an activity necessary for achieving the key purpose of the sector, occupation, or an area of work, which can be carried out by a person or a group of persons. Functions are identified through functional analysis and form the basis of OS.

Sub-function Sub-functions are sub-activities essential to fulfil the achieving the objectives of the function.

Job role Job role defines a unique set of functions that together form a unique employment opportunity in an organisation

Occupational Standards (OS)

OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Occupational Standards are applicable both in the Indian and global contexts

Performance Criteria Performance criteria are statements that together specify the standard of performance required when carrying out a task.

National Occupational Standards (OS)

NOS are occupational standards which apply uniquely in the Indian context.

Qualification Pack (QP) QP comprises the set of OS, together with the educational, training and other criteria required to perform a job role. A QP is assigned a unique qualifications pack code

Unite Code Unit code is a unique identifier for an Occupational Standard, which is denoted by an ‘N’

Unite Title Unit title gives a clear overall statement about what the incumbent should be able to do.

Description Description gives a short summary of the unit content. This would be helpful to anyone searching on a database to verify that this is the appropriate OS they are looking for

Scope Scope is a set of statements specifying the range of variables that an individual may have to deal with in carrying out the function which have a critical impact on quality of performance required

Knowledge and understanding

Knowledge and understanding are statements which together specify the technical, generic, professional and organisational specific knowledge that an individual needs in order to perform to the required standard

Organisational Context Organisational context includes the way the organisation is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility

Technical Knowledge Technical knowledge is the specific knowledge needed to accomplish specific designated responsibilities

Core Skills/ Generic Skills

Core skills or generic skills are a group of skills that are the key to learning and working in today’s world. These skills are typically

Def

init

ion

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4

needed in any work environment in today’s world. These skills are typically needed in any work environment. In the context of the OS, these include communication related skills that are applicable to most job roles.

Keywords /Terms Description

NOS National Occupational Standard(s)

NSQF National Skills Qualifications Framework

QP Qualifications Pack

Acr

on

yms

AGR/N7523 Plan & manage cost according to the allocated budget

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Overview

This unit is about financial management of the Cold storage according to the annual

budgeting.

National Occupational

Standard


6

Unit Code AGR /N7523

Unit Title (Task)

Plan & manage cost according to the allocated budget

Description This OS unit is about financial management of the Cold storage according to the annual budgeting

Scope This unit/task covers the following:

All aspects of financial management of Cold storage

Performance Criteria(PC) w.r.t. the Scope

Element Performance Criteria Financial management of Cold storage

To be competent, the user/individual on the job must be able to: PC1. plan and manage financial budgeting of Cold storage PC2. understand detailed site operating budget PC3. communicate production cost to the management team of Cold storage PC4. update regularly site labour cost against the budgeted cost of Cold storage PC5. manage the production team to achieve the financial objective PC6. Understand marketers’ specification

Knowledge and Understanding (K)

A. Organizational Context

(Knowledge of the

company /

organization and

its processes)

The user/individual on the job needs to know and understand: KA1. company’s policies on: incentives, delivery standards, and personnel

management KA2. work flow involved in company’s process KA3. importance of the individual’s role in the workflow KA4. quality standards set by the organization KA5. reporting structure of the organization

B. Technical Knowledge

The user/individual on the job needs to know and understand:

KA1. annual budgets set & deadline set by the financial team KA2. Coordination required with the production team for planning on the

resources and supply market

KA3. weekly update of financial year date against set budget KA4. Resource optimization KA5. Cold storage packaging material inventory management

Skills (S)

A. Core Skills/

Generic Skills

Writing Skills

The user/ individual on the job needs to know and understand how to: SA1. write communication letter to various stakeholders SA2. Write circulars for the employees

Reading Skills

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The user/individual on the job needs to know and understand how to: SA3. read documents relating to Cold storage annual financial management

Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to: SA4. maintain effective relationships and communicate clearly and precisely with accountant and senior manager SA5. understand information and grasp its meaning SA6. discuss issues, clarify doubts and seek solutions

B. Professional Skills

Decision Making

The user/individual on the job needs to know and understand how to: SB1. make decisions pertaining the cost effective solutions for Cold storage SB2. identify problems that may arise in carrying out the tasks and take preventive

action plan

Plan and Organize

The user/individual on the job needs to know and understand: SB3. prepare a plan for a Cold storage operation

Customer Centricity

The user/individual on the job needs to know and understand how to: SB4. develop a rapport with reporting site manager and others senior officials SB5. listen carefully and interpret the information given by the site manager and

accountant SB6. work as a team and deliver in time frame work SB7. work on multiple works and at a time

Problem Solving

The user/individual on the job needs to know and understand how to: SB8. resolve any financial issues arising in the day-to-day operation

Analytical Thinking

The user/individual on the job needs to know and understand how to: SB9. resolve problems effectively originating at the workplace

Critical Thinking

The user/individual on the job needs to know and understand how to: SB10. work out back-up plans for any unseen failures


8

NOS Version Control

NOS Code AGR/N7523

Credits (NSQF) TBD Version number 1.0

Industry Agriculture & allied Drafted on 15/05/15

Industry Sub-sector Agriculture Industries Last reviewed on 20/03/17

Occupation Post-harvest Supply Chain Management


AGR/N7524 Meet the marketers' specifications

9

---------------------------------------------------------------------------------------

Overview

This unit is about understanding the marketer’s specification & delivering produce accordingly.


Standard


10


Unit Title (Task)

Meet the marketer’s specification

Description This OS unit is about understanding the marketer’s specifications & delivering produce accordingly.


co-ordinate with market partners

deliver produce according to marketer’s specification


Element Performance Criteria Coordinate with Market Partners

To be competent, the user/individual on the job must be able to: PC1. communicate about the cost of the Cold storage PC2. communicate about Cold storage operations PC3. co-ordinate with the new technologies and market specifications to the

partners

Deliver produce according to Marketer’s Specification

To be competent, the user/individual on the job must be able to: PC4. update knowledge about the marketer needs and specification PC5. ensure storage of fruits as per marketers specifications PC6. maintain good working relationship with marketers PC7. stay update with market price of produce



(Knowledge of the

company /

organization and

its processes)


management KA2. work flow involved in company’s process KA3. quality standards set by the organization KA4. reporting structure of the organization

B. Technical

Knowledge

The user/individual on the job needs to know and understand: KA5. market demand KA6. storage requirements criticality of marketer’s specification KA7. operational challenges associated with specific requirements KA8. risk associated & ways of risk mitigation

Skills (S)

A. Core Skills/

Generic Skills

Writing Skills

The user/ individual on the job needs to know and understand how to: SA1. write communication letter to various stakeholders SA2. Write circulars for the employees

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Reading Skills

The user/individual on the job needs to know and understand how to: SA3. check reports for quality, quantity and weight


The user/individual on the job needs to know and understand how to: SA4. maintain effective relationships and communicate clearly and precisely with sub ordinate

SA5. understand information and grasp its meaning SA6. discuss issues, clarify doubts and seek solutions


Decision Making

The user/individual on the job needs to know and understand how to: SB1. make decisions on behalf of marketers with prior permission SB2. identify problems that may arise in carrying out the tasks and take preventive

action

Plan and Organize

The user/individual on the job needs to know and understand: SB3. prepare a plan for a Cold storage operation SB4. know the information about number of grower and marketer in that region

Customer Centricity

The user/individual on the job needs to know and understand how to: SB5. listen carefully and interpret the information given by the seniors SB6. interface effectively with internal and external customers

SB7. work as a team and deliver frame to next work process on time Problem Solving

The user/individual on the job needs to know and understand how to: SB8. resolve any conflict with the stakeholders

Analytical Thinking

The user/individual on the job needs to know and understand how to: SB9. analyze price & quality operating in the market

Critical Thinking

The user/individual on the job needs to know and understand how to: SB10. ensure quality and raise the standards


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NOS Version Control

NOS Code AGR/N7524






AGR/N7525 Manage Cold storage Operations

13

----------------------------------------------------------------------------------------------------------------------------- --------------------------

Overview

This unit is about management of Cold storage operations.


Standard

AGR/N7525 Manage Cold storage Operations

14


Unit Title (Task)

Manage Cold storage Operations

Description This OS unit is about management of Cold storage operations.


Cold storage operations

co-ordinate with sub-ordinates


Element Performance Criteria Cold storage operations

To be competent, the user/individual on the job must be able to: PC1. take responsibility for the effectiveness of Cold storage function system PC2. do best practices to enable the company shareholder and clients to meet

financial objectives though maintaining the quality standards required by marketers

PC3. understand all fruits, vegetables are to be handle effectivly to reduce the storage & transportation losses

PC4. understand the operations of all the machinery installed in the Cold storage

PC5. take Responsibility for cost saving in the Cold storage process by using innovative ideas

PC6. understand methods for ripening of fruits in ethical ways PC7. understand the fruit market situation to identify measures to earn

profit in to Cold storage account Coordinate with Sub-ordinate

To be competent, the user/individual on the job must be able to: PC8. Identify the training needs & assign the supervisor for different workshops

organized by institute for upgrad the Cold storage operations.

PC9. give training to supervisors and worker for increasing the work efficiency

PC10. co-ordinate with workers and supervisors in local language



(Knowledge of the

company /

organization and

its processes)

The user/individual on the job needs to know and understand: KB1. company’s policies on: incentives, delivery standards, and personnel

management KB2. work flow involved in company’s process KB3. importance of the individual’s role in the workflow KB4. quality standards set by the organization KB5. reporting structure of the organization

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AGR/N7525 Manage Cold Storage Operations

15


The user/individual on the job needs to know and understand: KB1. the effectiveness of different processes KB2. the importance of documentation & registration of any varitations in process KB3. marketer’s specifications KB4. the nature of produce

Skills (S)

A. Core Skills/

Generic Skills

Writing Skills

The user/ individual on the job needs to know and understand how to: SA1. write communication letter to various stakeholders SA2. write circulars for the employees

Reading Skills

The user/individual on the job needs to know and understand how to: SA3. check reports for quality, quantity and weight


The user/individual on the job needs to know and understand how to: SA4. maintain effective relationships and communicate clearly and precisely with

sub ordinate SA5. understand information and grasp its meaning SA6. discuss issues, clarify doubts and seek solutions


Decision Making

The user/individual on the job needs to know and understand how to: SB1. make changes the methods of Cold storage working or any new up gradation of

machinery if required SB2. identify problems that may arise in carrying out the tasks and take preventive

actions

Plan and Organize

The user/individual on the job needs to know and understand: SB3. prepare a plan for a Cold storage operation SB4. maintain the records

Customer Centricity

The user/individual on the job needs to know and understand how to: SB5. discuss the activities of the Cold storage among the colleagues SB6. discuss the problems of the workers


The user/individual on the job needs to know and understand how to: SB8. resolve any conflict at the workplace

Analytical Thinking

AGR/N7525 Manage Cold Storage Operations

16

The user/individual on the job needs to know and understand how to: SB9. analyze processes & quality of the produce in the Cold storage

Critical Thinking

The user/individual on the job needs to know and understand how to: SB10. reduce losses & optimize resources

NOS Version Control

NOS Code AGR/N7525






AGR/N7526 Manage inventory of the Cold storage

17

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Overview

This unit is about Inventory management of the Cold Storage.


Standard

AGR/N7526 Manage inventory of the Cold Storage

18


Unit Title (Task)

Manage inventory of the Cold Storage

Description This OS unit is about Inventory management prior to transport from the Cold storage.


Inventory management

co-ordinate with supervisor


Element Performance Criteria Inventory management

To be competent, the user/individual on the job must be able to: PC1. ensure the inward inventory of fruits and vegetables as per order in Cold

storage

PC2. ensure rework and fruit loss are minimized.

PC3. understand of current polices for growers as well as marketers

PC4. focus on the management of

inventory of Cold storage according to the defined protocol quality & standards capacity utilization

PC5. have clear picture of Cold storage both inward and outward inventory

PC6. use inventory management software for Cold storage.

PC7. ensure the produce meet out quality control standards of fruits and

vegetables as per standard

Co-ordinate with supervisor

To be competent, the user/individual on the job must be able to: PC8. check daily report on both received and sorted goods inventory from the Cold

storage keeper. PC9. check daily report of logistic department for supply of goods



(Knowledge of the

company /

organization and

its processes)


management KA2. work flow involved in company’s process KA3. importance of the individual’s role in the workflow KA4. quality standards set by the organization KA5. reporting structure of the organization

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KB1. Minimization of wastages KB2. the client and shareholder requirements KB3. Cold storage protocol KB4. storage facility required for different kinds of produce KB5. different types of disease causing losses during the storage KB6. Marketers’ specifications & timeliness KB7. different methods of shipment KB8. marketer’s database management system.

Skills (S)

A. Core Skills/

Generic Skills

Writing Skills

The user/ individual on the job needs to know and understand how to: SA1. write communication letter to various stakeholders SA2. write circulars for the employees

Reading Skills

The user/individual on the job needs to know and understand how to: SA1. check reports for quality, quantity and weight SA2. check instruction manual on ripening the Horticulture produce


The user/individual on the job needs to know and understand how to: SA3. maintain effective relationships and communicate clearly and precisely with

sub ordinate SA4. understand information and grasp its meaning SA5. discuss issues, clarify doubts and seek solutions


Decision Making

The user/individual on the job needs to know and understand how to: SB1. make decisions regarding changing the methods of Cold storage working or any

new up gradation of machinery SB2. identify problems that may arise in carrying out the tasks and take

Plan and Organize

The user/individual on the job needs to know and understand: SB3. prepare complete report of inventory SB4. prepare a plan for a Cold storage operation

Customer Centricity

The user/individual on the job needs to know and understand how to: SB5. develop a rapport with reporting supervisor and others senior officials SB6. listen carefully and interpret the information given by the seniors SB7. interface effectively with internal and external customers



20


Analytical Thinking

The user/individual on the job needs to know and understand how to: SB10. analyze processes & quality of the produce in the Cold storage

Critical Thinking

The user/individual on the job needs to know and understand how to: SB11. reduce losses & optimize resources

NOS Version Control

NOS Code AGR/N7526






AGR/N7527 Promote excellence & teamwork among the employees

21

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Overview

This unit is about growing excellence and team work of the Cold storage employees.


Standard


22


Unit Title (Task)

Promote excellence & teamwork among the employees

Description This OS unit is about enhancing productivity and team work among the employees at the Cold storage


identify the best practices and implementation of the same ensure the team mentality


Element Performance Criteria Identify the best practices and implementation of the same

To be competent, the user/individual on the job must be able to:

PC1. analyse performance measures implemented and keep up to date

PC2. improve processes & minimize waste

PC3. follow the new and advanced technologies

PC4. utilize 6S principles

Team building among the workers

To be competent, the user/individual on the job must be able to: PC5. ensure the team unity PC6. motivate and enhance team performance PC7. Review employees formally & informally PC8. manage teams and other employees PC9. maintain team sprit among the workers PC10. guide the employees PC11. maintain the work culture in the Cold storage PC12. monitor staff performance monthly.

Staff training and Monitoring

To be competent, the user/individual on the job must be able to: PC13. maintain Cold storage staff by recruiting, selecting, orienting, and training

workers PC14. establish personal networks PC15. identify skill gaps & give feedback to the employees PC16. maintain the Cold storage performance by training, coaching and counseling PC17. update professional and technical knowledge through educational

workshops



(Knowledge of the

company /

organization and

its processes)


management KA2. work flow involved in company’s process KA3. importance of the individual’s role in the workflow

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The user/individual on the job needs to know and understand: KB1. technical knowledge about the growing excellence KB2. technical knowledge about the cold storage KB3. continuously improving the cold storage process KB4. standard work following in the cold storage KB5. improvement initiating among the staffs KB6. effective team management KB7. follow the standard operating procedures

Skills (S)

A. Core Skills/

Generic Skills

Writing Skills

The user/ individual on the job needs to know and understand how to: SA1. maintain report on team activities and employees’ KRAs

Reading Skills

The user/individual on the job needs to know and understand how to: SA2. check reports for qualitative & quantitative performance of employees SA3. read training guidelines


The user/individual on the job needs to know and understand how to: SA4. maintain effective relationships among the colleagues SA5. understand the information SA6. discuss issues, clarify doubts and find out the accurate solution


Decision Making

The user/individual on the job needs to know and understand how to: SB1. make decisions pertaining to storage conditions of the goods SB2. identify problems that may arise in carrying out the tasks and take preventive

action appropriately following workplace procedures

Plan and Organize

The user/individual on the job needs to know and understand: SB3. prepare plan for Cold storage operation SB4. maintain the records

Customer Centricity

The user/individual on the job needs to know and understand how to: SB5. discuss the activities of the Cold storage among the colleagues SB6. discuss the problems of the workers

SB7. work as a team and deliver in time frame work SB8. work on multiple works and good at a time

Problem Solving


24


Analytical Thinking

The user/individual on the job needs to know and understand how to: SB10. analyze processes & appraisal method

Critical Thinking

The user/individual on the job needs to know and understand how to: SB11. optimize resources & improve productivity

NOS Version Control

NOS Code AGR/N7527






AGR/N7522 Maintain Health and Safety at Cold storage premises

25

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Overview

This OS unit is about managing health and safety of the Cold storage workers.


Standard


26


Unit Title (Task)

Maintain Health and Safety at Cold storage premises

Description This OS unit is about managing health and safety of Cold storage workers


maintain Cold storage workers’ safety

maintain Cold storage workers’ health

achieve the quality standards


Element Performance Criteria Maintain Cold storage Workers’ safety

To be competent, the user/individual on the job must be able to: PC1. identify accidental risks to Cold storage workers and bystanders and

actions to be taken to reduce these risks

PC2. identify work for which protective clothing or equipment is required

PC3. ensure that Cold storage workers wear appropriate protective clothing or

use equipment while performing those duties

PC4. ensure that all procedures and work instructions for controlling risk are

followed closely

PC5. ensure safety measures when handling the preservative materials.

PC6. undertake basic safety checks before operation of all equipments and

tools.

PC7. dispose off waste safely and correctly in a designated area as per

company’s SOP

PC8. ensure that Cold storage workers perform their duties in a manner which

minimizes environmental damage

PC9. provide appropriate first aid to Cold storage workers as per SOP in case of

accidents and injuries

PC10. ensure that medical waste is disposed of in accordance with company’s

SOP and local regulations

PC11. report any accidents, incidents or problems without delay to Cold storage

manager and take necessary immediate action to reduce further danger

PC12. implement the company’s Health and Safety Policy, ensuring safe working

conditions and practices within the Cold storage

PC13. represent the department on the Health & Safety Committee as required.

PC14. implement the company’s Health and Safety Policy, ensuring safe working

Conditions and practices within the Cold storage

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Maintain Cold storage workers’ health

To be competent, the user/individual on the job must be able to: PC15. identify health risks to Cold storage workers and bystanders and actions to be

taken to reduce these risks PC16. ensure that all procedures and work instructions for controlling health risk are

followed closely

PC17. ensure clean and chlorinated water for daily use of workers PC18. ensure regular preventive health checkup of Cold storage workers by doctor

PC19. ensure prompt treatment of Cold storage workers in case of illness noticed by the qualified doctor

PC20. follow SOPs for dealing with accidents, fires or any other type of emergencies to prevent human lives

Achieve the quality standards

To be competent, the user/individual on the job must be able to

PC21. ensure odorless and clean environment to Cold storage workers PC22. ensure no accidental injury to Cold storage workers PC23. ensure no productivity loss or absenteeism form work of Cold storage workers

due to illness

PC24. ensure no occupational health hazard to Cold storage workers

PC25. overall responsibility for all aspects of the effective supervision training & development and health, safety & welfare of the Cold storage Workers



(Knowledge of the

company /

organization and

its processes)


KA1. company’s policies on: personal health and occupational hazard management KA2. company’s HR policies KA3. company’s reporting structure KA4. importance of the individual’s role in the workflow

B. Technical

Knowledge

The individual on the job needs to know and understand: KB1. Cold storage workers hygiene and fitness requirements

KB2. Cold storage workers’ health related health and safety legislation

KB3. what personal protective equipment and clothing should be worn and how it

is cared for

KB4. the correct and safe way to use materials and equipment required for Cold

storage work.

KB5. safe disposal methods for waste

KB6. methods for minimizing environmental damage during work

KB7. mitigation methods of the risks to health and safety of Cold storage workers

KB8. first-aid treatment at workplace

KB9. treatment of common Cold storage worker’s ailments

Skills (S)

A. Core Skills/ Writing Skills


28

Generic Skills The user/ individual on the job needs to know and understand how to: SA1. document medical record of workers as per company’s policy SA2. write descriptions and details about incidents in reports SA3. report about noticed problems to the authority

Reading Skills

The user/individual on the job needs to know and understand how to: SA4. report problems to the Cold storage manager in a timely manner SA5. read instruction manuals for hand tool and equipments SA6. read SOPs and work instructions


The user/individual on the job needs to know and understand how to: SA1. communicate the medical doctor about the physical symptoms of worker SA2. receive instructions from the doctor and manager on preventive medical care SA3. communicate clearly and effectively to workers about the usages and


Decision Making

The user/individual on the job needs to know and understand how to: SB1. when to consult medical doctor for worker’s health problem SB2. how to choose safe work procedures SB3. how to select appropriate hand tools and personal protection devices

considering safety requirements of workers SB4. how to identify first aid needs of worker in case and of injury

Plan and Organize

The user/individual on the job needs to know and understand how to: SB5. schedule daily activities and drawing up priorities; allocate start times,

estimation of completion times and materials, equipment and assistance

required for completion.

Customer Centricity

The user/individual on the job needs to know and understand how to: SB6. manage relationships with workers and managers of the who may be stressed,

injured or need medical attention

Problem Solving

The user/individual on the job needs to know and understand how to: SB7. resolve any issues arising at the workplace

Analytical Thinking

The user/individual on the job needs to know and understand how to: SB8. monitor and maintain the condition of tools and equipment SB9. assess situation & identify appropriate control measures

Critical Thinking

The user/individual on the job needs to know and understand how to: SB10. optimize resources & ensure safety


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NOS Version Control

NOS Code AGR/N7522






Qualification pack for Cold Storage Manager

30

Annexure

Nomenclature for QP and NOS

Qualifications Pack

[ABC]/ Q 0101

Occupational Standard An example of NOS with ‘N’

[ABC] / N 0101

Q denoting Qualifications Pack Occupation (2 numbers)

QP number (2 numbers)

9 characters

N denoting National Occupational Standard Occupation (2 numbers)

OS number (2 numbers)

9 characters

Back to top…

[Insert 3 letter code for SSC]

[Insert 3 letter code for SSC]


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The following acronyms/codes have been used in the nomenclature above:

Sub-sector Range of Occupation

numbers

Agriculture Crop Production 01 – 40

Dairying 41 – 42

Poultry 43 – 44

Animal Husbandry 45 – 48

Fisheries 49 – 51

Agriculture Allied Activities 52 – 60

Forestry, Environment and Renewable Energy Management

61 - 70

Agriculture Industries 71 – 90

Generic Occupations 96 - 99

Sequence Description Example

Three letters Industry name AGR

Slash / /

Next letter Whether QP or NOS Q or N

Next two numbers Occupation code 01

Next two numbers OS number 01

Note:

The range of occupation numbers have been decided based on the number of existing and

future occupations in a segment

Occupation numbers from 91 – 95 have been intentionally left blank to accommodate any

emerging segment in future


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CRITERIA FOR ASSESSMENT OF TRAINEES

Job Role Cold Storage Manager

Qualification Pack AGR/Q7506

Sector Skill Council Agriculture

Guidelines for Assessment: 1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC. 2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC. 3. Assessment will be conducted for all compulsory NOS, and where applicable, on the selected elective/option NOS/set of NOS. 4. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below). 5. Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/training center based on this criterion. 6. To pass the Qualification Pack , every trainee should score a minimum of 70% of aggregate marks to successfully clear the assessment. 7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack.

Assessment Outcomes Assessment Criteria for outcomes Total Mark

Out Of Marks Allocation

Theory Skills Practical

1.AGR/N7523 Plan & manage cost according to the allocated budget

PC1. plan and manage financial budgeting of Cold storage

120 30 15 15

PC2.understand detailed site operating budget 20 10 10

PC3.communicate production cost to the management team of Cold storage

20 10 10

PC4.update regularly site labour cost against the budgeted cost of Cold storage

15 7 8

PC5.manage the production team to achieve the financial objective

20 10 10

PC6.Understand marketers’ specification 15 8 7

120 60 60

2.AGR/N7524 Meet the marketers' specifications

PC1.communicate about the cost of the Cold storage

60 15 8 7

PC2.communicate about Cold storage operations 5 3 2

PC3.co-ordinate with the new technologies and market specifications to the partners

10 5 5


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PC4.update knowledge about the marketer needs and specification

10 5 5

PC5.ensure storage of fruits as per marketers specifications

10 5 5

PC6.maintain good working relationship with marketers

5 2 3

PC7.stay update with market price of produce 5 2 3

60 30 30

3.AGR/N7525 Manage Cold storage Operations

PC1.take responsibility for the effectiveness of Cold storage function system

150 20 10 10

PC2.do best practices to enable the company shareholder and clients to meet financial objectives though maintaining the quality standards required by marketers

20 10 10

PC3.understand all fruits, vegetables are to be handle effectivly to reduce the storage & transportation losses

20 10 10

PC4.understand the operations of all the machinery installed in the Cold storage

10 5 5

PC5.take Responsibility for cost saving in the Cold storage process by using innovative ideas

15 7 8

PC6.understand methods for ripening of fruits in ethical ways

15 7 8

PC7.understand the fruit market situation to identify measures to earn profit in to Cold storage account

15 8 7

PC8.Identify the training needs & assign the supervisor for different workshops organized by institute for upgrad the Cold storage operations.

10 5 5

PC9.give training to supervisors and worker for increasing the work efficiency

15 8 7

PC10.co-ordinate with workers and supervisors in local language

10 5 5

150 75 75

4.AGR/N7526 Manage inventory of the Cold Storage

PC1.ensure the inward inventory of fruits and vegetables as per order in Cold storage

90 10 5 5

PC2.ensure rework and fruit loss are minimized. 10 5 5

PC3.understand of current polices for growers as well as marketers

10 5 5

PC4. focus on the management of 20 10 10

-inventory of Cold storage according to the defined protocol

-quality & standards

-capacity utilization

PC5.have clear picture of Cold storage both inward and outward inventory

10 5 5


34

PC6.use inventory management software for Cold storage.

10 5 5

PC7.ensure the produce meet out quality control standards of fruits and vegetables as per standard

10 5 5

PC8.check daily report on both received and sorted goods inventory from the Cold storage keeper.

5 2 3

PC9.check daily report of logistic department for supply of goods

5 3 2

90 45 45

5.AGR/N7527 Promote excellence & teamwork among the employees

PC1.analyse performance measures implemented and keep up to date

90 10 5 5

PC2.improve processes & minimize waste 5 3 2

PC3.follow the new and advanced technologies 5 2 3

PC4.utilize 6S principles. 10 5 5

PC6.motivate and enhance team performance 5 2 3

PC7.Review employees formally & informally 5 2 3

PC8.manage teams and other employees 3 2 1

PC9.maintain team sprit among the workers 3 1 2

PC10.guide the employees 3 2 1

PC11.maintain the work culture in the Cold storage

3 2 1

PC12.monitor staff performance monthly. 3 1 2

PC13.maintain Cold storage staff by recruiting, selecting, orienting, and training workers

10 5 5

PC14.establish personal networks 5 3 2

PC15.identify skill gaps & give feedback to the employees

10 5 5

PC16.maintain the Cold storage performance by training, coaching and counseling

5 3 2

PC17.update professional and technical knowledge through educational workshops

5 2 3

90 45 45

6.AGR/N7522 Maintain Health and Safety at Cold storage premises

PC1.identify accidental risks to Cold storage workers and bystanders and actions to be taken to reduce these risks

90 3 2 1

PC2.identify work for which protective clothing or equipment is required

4 2 2

PC3.ensure that Cold storage workers wear appropriate protective clothing or use equipment while performing those duties

3 2 1

PC4.ensure that all procedures and work instructions for controlling risk are followed closely

4 2 2

PC5.ensure safety measures when handling the preservative materials.

3 2 1

PC6.undertake basic safety checks before 3 2 1


35

operation of all equipments and tools.

PC7.dispose off waste safely and correctly in a designated area as per company’s SOP

3 1 2

PC8.ensure that Cold storage workers perform their duties in a manner which minimizes environmental damage

5 2 3

PC9.provide appropriate first aid to Cold storage workers as per SOP in case of accidents and injuries

4 2 2

PC10.ensure that medical waste is disposed of in accordance with company’s SOP and local regulations

2 1 1

PC11.report any accidents, incidents or problems without delay to Cold storage

4 2 2

manager and take necessary immediate action to reduce further danger

PC12.implement the company’s Health and Safety Policy, ensuring safe working conditions and practices within the Cold storage

5 2 3

PC13. represent the department on the Health & Safety Committee as required.

3 1 2

PC14.implement the company’s Health and Safety Policy, ensuring safe working Conditions and practices within the Cold storage

4 2 2

PC15. identify health risks to Cold storage workers and bystanders and actions to be taken to reduce these risks

3 2 1

PC16.ensure that all procedures and work instructions for controlling health risk are followed closely

3 1 2

PC17.ensure clean and chlorinated water for daily use of workers

5 2 3

PC18.ensure regular preventive health checkup of Cold storage workers by doctor

4 2 2

PC19.ensure prompt treatment of Cold storage workers in case of illness noticed by the qualified doctor

4 2 2

PC20.follow SOPs for dealing with accidents, fires or any other type of emergencies to prevent human lives

3 2 1

PC21.ensure odorless and clean environment to Cold storage workers

4 2 2

PC22.ensure no accidental injury to Cold storage workers

4 2 2

PC23.ensure no productivity loss or absenteeism form work of Cold storage workers due to illness

2 1 1

PC24.ensure no occupational health hazard to Cold storage workers

4 2 2


36

PC25.overall responsibility for all aspects of the effective supervision training & development and health, safety & welfare of the Cold storage Workers

4 2 2

90 45 45

GRAND TOTAL 600 600 300 300

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