C O M P A N Y B R O C H U R E

ContentsWelcome

Our services

Broadband

Voice

IT set-up and support

Homeowner broadband

Specialist solutions

Excellent customer service

Clients we’ve connected

Recognition and CSR

Our partners

Contact us

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Since 2013, UK Connect has grown to become the UK’s leading provider of communications solutions to the construction industry.

Today, we look after some of the UK’s most prestigious housebuilders and contractors, providing a range of connectivity services on construction sites.

With our unrivalled technology we provide solutions, tools and applications to improve the way you communicate, collaborate and work.

Dedicated to the construction industry, all our services are simple and easy to install and manage. With a dedicated team of highly-skilled experts available to support you.

Welcome

We help you build and sell new homes quickly.

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Our services

VoiceFeature-rich business phone and inbound solutions tailored to your requirements, helping you boost your sales and marketing performance, deliver effective campaigns and sell new developments faster.

BroadbandThe single most important thing for enabling technology, productivity and efficiencies on your site is connectivity.

As industry specialists, we understand your requirements and most importantly we understand your timelines. Secure, reliable broadband is critical to your success.

IT Set-up & SupportIT service to connect and manage your IT resources for you, from setting up your site and sales office devices to 24/7 helpdesk support.

One.siteSite induction and contactless sign in technology from One.site allows you to deliver safe remote inductions and offers a solution to comply with social distancing.

Homeowner BroadbandTemporary broadband solution to provide new homeowners with day one connectivity, improving your post-sales customer experience and NHBC and HBF scores.

Every construction site needs a reliable internet connection and a way to communicate. A robust network that can handle significant data, fast, is a necessity.

Here at UK Connect, we are passionate about the services we provide and proud of the way we enable the construction industry to build and sell homes quicker.

To learn more about how we can tailor a solution to your business needs please get in touch .

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No contracts

We don’t tie customers into a contract and we provide a service to suit your schedule.

Easy to install

Our innovative and discreet wireless broadband internet is simple to order, install and manage via a personalised customer portal.

Installed in under 10 days guaranteed*

We guarantee broadband to your site within 10 days, even in the most remote locations.

Fibre-speed broadband

Once installed start working immediately. With larger fixed-line providers, you could wait for months for installation, greatly impacting productivity.

UK Connect has removed one of my biggest operational issues – by delivering fast, secure and highly available broadband to our building sites within a very short lead time. After years of broken promises from various providers, UK Connect delivered.

Andy Feldon IT Director

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BroadbandSolving one of the construction industry’s biggest problems, connectivity

Secure, reliable and scalable enterprise grade broadband solutions

24/7 support

We offer 24/7 support, giving you the peace of mind that we are here for you whenever you need us.

Full UK coverage

We cover the whole of the UK – from the remotest of areasto central locations – we haveyou covered.

UK Connect provide unlimited fibre-speed broadband for your site office and sales and marketing suites to make it easier to manage orders, liaise with architects and talk to your customers and employees.

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Voice Systems Marketing phone numbers

UK Connect have provided exceptional service with their voice connectivity solutions. The installation service was quick, and our Account Manager gave in-depth information on how the product works and how to get the best out of it all.

Sally Marten Construction Secretary

We can help you stand out from the competition with dedicated business numbers across multiple channels, increasing your enquiries and appeal to local markets. Using call analytics, you will be able to track and report on calls received, helping inform and improve your sales and marketing performance.

VoiceReliable, feature-rich voice systems for your site or sales office

Our feature rich, bespoke voice systems enable everyone to stay in touch, helping speed up your project through communications, boosting productivity and profitability.

Our cloud-based Voice over IP (VoIP) is competitively priced compared to a traditional phone line. Fully compatible with all networks, it can also be coupled with our broadband and IT set-up services and tai-lored to your exact requirements.

• Call statistics and analytics • Audio whisper• Call queue • Virtual switchboard• Missed call alerts

Key features

We can provide

• 0800 freephone numbers • 033 national numbers• 01/02 local numbers • 030 numbers• 0844 and 0845 business numbers

Key features

• High-quality handsets• Choice of local or national number(s) • Comprehensive functionality – conference

call, divert, voicemail and call tracking, virtual receptionist, bespoke call plans

• Unlimited usage• No upfront hardware costs • No contracts

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24/7 support when you need it

IT Set-up and Support Connecting and managing your onsite IT resources

UK Connect can help you save time with our hassle-free IT service by connecting and managing your IT resources for you.

We can set-up individual devices such as laptops, printers and card payment machines and provide ongoing support for your IT equipment with 24/7 helpdesk support.

Once connected, this will allow you and your team to communicate to customers, employees and suppliers, in addition to enabling you to download, upload and share files securely.

We could never get IT systems installed at our developments in time for launch. UK Connect’s IT Set-up solution was simple and instant - since then we’ve never looked back.

Natalie Flint Sales and Marketing Director

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Key features

• Network configuration • Hardware set-up including laptops, phones, printers and card machines • 24/7 helpdesk support

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Simple to set up and use

Our temporary home broadband solution provides new homeowners with day one connectivity, improving your post-sales experience and can help increase your NHBC and HBF scores.

Moving to a new house can be stressful and setting up new utilities can be time consuming. There’s no better way to say ‘we care’ than to provide a pre-installed instant broadband solution in your own branded gift box ready for the day your customers move in to help ease the stress of moving home.

Homeowner broadbandKeeping your homeowners connected

Working with UK Connect has been a smooth and easy process. My Account Manager has been fantastic by going above and beyond, arranging our homeowner broadband gifts within extremely tight deadlines. I thoroughly enjoy working with the UK Connect team, as I find they are highly reliable, good attention to detail and carry out works to an exceptional standard.

Jonny Leivesly Sales and Marketing Executive

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“Key features

• Pre-ordered in advance• Simple to set up and use• Ability to set up multiple devices• Preloaded with data• Easily managed

Making sites safer and smarter

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56Checked-InToday

12Logins Today

DashboardDashboard

Customers

CONNECT HOMES GROUP

Users

New Customer

Contractors

System Admins

Name Active Licences Staff Actions

BEWLEY HOMES 1 of 1 sites in use 2

CONNECT HOMES GROUP Unlimited 206

REDWOOD HOMES 1 of 1 sites in use 2

SWAN GROUP Unlimited 55

Fraser RuthvenSystem Admin

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YES

NO

YES

ne.site

CHECK-IN

User Login

Email

Password

Remember me

Forgot your password?

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Contractor Visitor

Online induction

Lorum Ipsum media

By having contractors complete safety inductions before they arrive and having visibility of who is on site at any given time has allowed us to massively improve site safety and ensures we comply with CLC and Public Health regulations. We are looking forward to the upcoming modules which will have a massive impact on how we manage our workforce, saving thousands of man hours, reducing costs and making our sites safer and smarter.

Matt Jenkins Health and Safety Manager

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Workforce management solutions for the construction industry.

One.site is an online workforce management platform to manage your induction and site sign in process for your construction site. This platform allows you to invite, remotely induct, sign in at site contactlessly and report on your workforce.

Invite, Induct, Sign in, Report

Enables you to:

• Guarantee the workforce has seen and understood the induction

• Capture all the required information such asnext of kin, medical information and qualifications

• Contactless sign in/out

• Visibility of your workforce from site, region and group level

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Get rapid onsite connectivity Providing a Construction Director with rapid onsite connectivity to ensure site is set-up to build homes on time and to a high standard.

Keep new homeowners happy Reducing the stress for new homeowners and ensuring happy customers for a Customer Care Director, making a positive impact to their NHBC and HBF scores.

Deliver a secure, scalable IT solutionImproving the productivity of construction sites across an IT Director’s UK portfolio with a scala-ble, enterprise grade and secure IT solution.

Set-up a sales and marketing suite, fastHelping a Sales and Marketing Director prepare for launch to sell new homes to prospective homebuyers.

Boost site health and safetyKeep your workforce safe, deliver and manage critical site safety inductions, have complete visibility of your workforce and comply with CLC and Public Health guidelines.

We understand that each and every one of our clients has unique demands specific to their job function. At UK Connect, we know how to provide for these requests and have extensive experience in doing so.

Specialist solutionsUnderstanding your requirements

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Excellent customer service

We pride ourselves on excellent customer service. We only work with the construction industry and have connected thousands of UK sites and offices, so we’re experts in our field and understand the key drivers to your business.

This means we can proactively support your changing needs. You will have a dedicated account manager who will be your primary contact and will work closely with you and your team. And 24/7 support for any out-of-hours emergencies.

Client’s we’ve connected

Our clients are our priority and we work to ensure you’re 100% satisfied.

10 day install

guarantee

Full UK coverage

No contracts

24/7, 365 days support

Dedicated account manager

Personalised customer

portal

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Recognition and corporate responsibility

As the UK’s leading provider of communications solutions to the construction industry, you can be assured that we comply with industry standards and best practices.

Since our formation, we have received a variety of awards and accolades further illustrating our level of dedication when it comes to providing superb industry services.

We have also obtained the highest, most stringent accreditations, including SMAS Worksafe Contractor approved.

Each year also, the UK Connect team supports a number of charities chosen by its employees, with our dedicated Charity Committee helping to organise an array of fundraising events.

In the past, this has included supporting Save the Children’s Christmas jumper day, running the London Marathon for Marie Curie and helping Guildford-based Footsteps by sponsoring its Christmas Day lunch for the homeless in the town. UK Connect commit to give up to 5% of all profits made every year to charity.

Our awards Accreditations Charities we’ve supported

Winner Fastest growing business 2018Entrepreneur of the year 2019

Finalist Company of the year 2019

Best site product Highly commended

WinnerBusiness of the year 2019

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Our partners

At UK Connect, our technology is unrivaled and we strive to drive progress and innovation across the construction industry.

To support this, we partner with people and companies that can help accelerate our expertise and technical abilities.

Cisco is a global leader in networking solutions, transforming how people connect,

communicate, engage and co-operate with each other. Together, we are developing

pioneering technology for the future of UK construction.

Based at the University of Surrey, the 5G Innovation Centre is the largest UK research centre

dedicated to the next generation of mobile and wireless connectivity. UK Connect are working alongside leading academics to develop a 5G

infrastructure that will underpin and change the way we communicate, work and live in the future.

ELITE is London Stock Exchange Group’s International business support and capital

raising programme for ambitious and fast-growing companies. In partnership,

they provide us with help to structure for the next stages of growth and access capital.

Cradlepoint has grown to become the industry leader in cloud-delivered 4G LTE network solutions

for business, service providers, and government organisations, and are committed to extending

their leadership into the emerging 5G space. Jointly we work together to ensure the

construction industry is better connected.

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Contact us

Our dedicated team of highly experienced account managers, IT support technicians and operations personnel are on hand 24/7 to support you. For all enquiries, please contact UK Connect Head Office.

Head office

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UK COVERAGE

T 0333 900 0245 E info@ukconnect.com

U K C O N N E C T . C O M

©UK Connect 2020. All rights reserved.

T 0333 900 0245 E info@ukconnect.com

U K C O N N E C T . C O M

B E C A U S E C O M M U N I C A T I O N M A T T E R S

C O N N E C T I N G T H E C O N S T R U C T I O N I N D U S T R Y,