homeowner review powerpoint
TRANSCRIPT
Homeowner Reviews by WCCI Appraisal Services
Because Customer Service Still Matters.
Step 1: Appraisal appointment booked.
Step 2: Homeowner receives FAQ, “How to prepare for your appraisal” postcard.
Step 3: WCCI’s appraiser inspects the home.
Step 4: Homeowner reviews appraiser conduct at:http://www.wcci.biz/survey
Step 5: Homeowner finishes the online surveyand the results are sent back to WCCI
That was quick and
easy!
You have
complete
d the
online
survey!
WCCI
Step 6. WCCI staff review & record results.
Step 7: Homeowner review results are sent to each lender in a monthly summary report.
Step 8: Appraiser is informed of his/her review results.
Step 9: Appraisers with exceptional reviews receive a thank you and gift card as a token of WCCI’s
appreciation.
Step 10: A little recognition goes a long way.
“I’m happy to represent WCCI in a positive manner
& it’s awesome that you guys
noticed!”
–Josh H., Texas Appraiser
“I received my thank you & Starbucks card; thank you! I never expected
something like that from a management
company.”
-Ken Burke, CA Appraiser
“I wanted to say how awesome it was you sent the thank you Starbucks card!
That was really great and rare! Brad loves working for your company & it really
made his day! …the little things like that really make a person feel appreciated.”
-Brad & Garnet Davis, Northwood Appraisals
More Appraiser Testimonials...
“We really appreciate you
guys & everything you do!”
–Kim Beaudoin, WA Appraiser
“Wow! I feel honored.”
-Adam Blanchard, ID Appraiser
“I just received a Starbucks card as a result of an excellent
homeowner survey. Thank you so much, it’s nice to feel
appreciated!”
-Steve Rodgers, WA Appraiser
Lenders Track Appraiser’s Service
+Appraisers Recognized for Hard Work
Increased Productivity, Team Morale, & Exceptional QC Management by WCCI
Summary:
In other words, it’s great for everyone!
Blog: RealEstateAppraisalAlert.com
Facebook: /WCCIAppraisals
Twitter: @WCCIAppraisals @WCCINews
Phone: 800-998-7680
Web: WCCI.biz
Contact WCCI to find out more or sign up!