contents€¦ · 1. ssc/n8239 design and execute iot solutions for domain use cases 2. ssc/n8240...

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Introduction Qualifications Pack – IoT – Domain Specialist

Contents 1. Introduction and Contacts..…………………….…P.1

2. Qualifications Pack……….……........................P.2

3. Glossary of Key Terms …………………………...…P.4

4. NOS Units……………………..…….………………….…P.6

5. Annexure: Nomenclature for QP & NOS…..P.54

6. Assessment Criteria………………....................P.56

� NOS describe

what individuals need to do, know and understand in order to carry out a particular job role or function

� NOS are

performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding

IT-ITeS SSC NASSCOM Plot No-7,8,9 & 10, Sector 126,Noida,UP, Noida -201303 Phone No:0120-4990172 E-mail: [email protected]

SECTOR: IT-ITeS

SUB-SECTOR: Future Skills

OCCUPATION: Internet of Things

REFERENCE ID: SSC/Q8210

ALIGNED TO: NCO-2015/NIL

Brief Job Role Description: Individuals at this job are responsible for applying data analytics solutions at the cloud/edge level of IoT solutions. They are also responsible for developing business and functional outcomes and developing models for IoT solutions. Personal Attributes: IoT – Domain Specialists must manage and collaborate with various stakeholders involved in the development of IoT solutions. They must lead team members and manage team performance to achieve project success and communicate and build relationships with others.

QUALIFICATIONS PACK -NATIONAL OCCUPATIONAL STANDARDS FOR IT-BPM INDUSTRY

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Job Role IoT – Domain Specialist (Business Analyst, Data Analytics Specialist, Data Scientist, Domain Consultant)

Description

Individuals at this job are responsible for applying data analytics solutions at the cloud/edge level of IoT solutions. They are also responsible for developing business and functional outcomes and developing models for IoT solutions.

NSQF Level 8 Minimum Educational Qualifications* Maximum Educational Qualifications*

Bachelor’s Degree in Engineering / Technology / Statistics / Mathematics / Computer Science Not Applicable

Prerequisite License or Training (Mandatory) Not Applicable

Minimum Job Entry Age 21 years (Recommended) Experience 5 - 10 years

Applicable National Occupational Standards (NOS)

Compulsory: 1. SSC/N8239 Design and execute IoT solutions for

domain use cases 2. SSC/N8240 Design and develop models for IoT

solutions 3. SSC/N8241 Identify opportunities for use case

development for IoT solutions 4. SSC/N8242 Apply analytics solutions at the cloud/edge

level 5. SSC/N9006 Build and maintain relationships at the

workplace 6. SSC/N9009 Empower the team 7. SSC/N9010 Convince others to take appropriate action

in different situations 8. SSC/N9011 Manage team performance to achieve

project goals

Qualifications Pack Code SSC/Q8210

Job Role IoT – Domain Specialist This job role is applicable both in national and international scenarios

Credits (NSQF) TBD Version number 1.0 Sector IT-ITeS Drafted on 18/02/2019 Sub-sector Future Skills Last reviewed on 11/03/2019 Occupation Internet of Things Next review date 31/12/2020

NSQC Clearance on 22/08/2019 Job

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9. SSC/N9012 Manage and collaborate with stakeholders for project success

Performance Criteria As described in the relevant NOS units

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Keywords /Terms Description Sector Sector is a conglomeration of different business operations having similar

business and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests.

Sub-sector Sub-sector is derived from a further breakdown based on the characteristics and interests of its components.

Occupation Occupation is a set of job roles, which perform similar/ related set of functions in an industry.

Job Role Job role defines a unique set of tasks that together form a unique employment opportunity in an organisation.

Occupational Standards (OS)

OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Occupational Standards are applicable both in the Indian and global contexts.

Performance Criteria Performance criteria are statements that together specify the standard of performance required when carrying out a task.

National Occupational Standards (NOS)

NOS are occupational standards which apply uniquely in the Indian context.

Qualifications Pack (QP)

QP comprises the set of OSs, together with the educational, training and other criteria required to perform a job role. A QP is assigned a unique qualifications pack code.

Electives Electives are NOS/set of NOS that are identified by the sector as contributive to specialization in a job role. There may be multiple electives within a QP for each specialized job role. Trainees must select at least one elective for the successful completion of a QP with Electives.

Options Options are NOS/set of NOS that are identified by the sector as additional skills. There may be multiple options within a QP. It is not mandatory to select any of the options to complete a QP with Options.

Unit Code Unit code is a unique identifier for an Occupational Standard, which is denoted by an ‘N’

Unit Title Unit title gives a clear overall statement about what the incumbent should be able to do.

Description Description gives a short summary of the unit content. This would be helpful to anyone searching on a database to verify that this is the appropriate OS they are looking for.

Scope Scope is a set of statements specifying the range of variables that an individual may have to deal with in carrying out the function which have a critical impact on quality of performance required.

Knowledge and Understanding

Knowledge and understanding are statements which together specify the technical, generic, professional and organisational specific knowledge that an individual need to perform to the required standard.

Organisational Context Organisational context includes the way the organisation is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility.

Technical Knowledge Technical knowledge is the specific knowledge needed to accomplish specific designated responsibilities.

Defin

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Acro

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Keywords /Terms Description

NOS National Occupational Standard(s)

NSQF National Skills Qualifications Framework

QP Qualifications Pack

IT-ITeS Information Technology – Information Technology enabled Services

SPD Software Product Development

ERD Engineering and R&D

ITS Information Technology Services

BPM Business Process Management

SSC/N8239 Design and execute IoT solutions for domain use cases

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Overview This unit is about executing pilots and developing solution roadmaps for specific domain use cases.

National Occupational Standard


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Unit Code SSC/N8239 Unit Title (Task)

Design and execute IoT solutions for domain use cases

Description This unit is about executing pilots and developing solution roadmaps for specific domain use cases.

NSQF Level 8 Scope This unit/task covers the following:

• Pilot/POC • Ease of Adoption • Metrics • Storytelling • UI/UX Design • Solution Scalability • Solution Roadmap

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Pilot/POC To be competent, the user/individual on the job must be able to:

PC1. design and execute pilot/proof-of-concept for iot solution PC2. evaluate costs, resource availability, access to iot expertise, access to

iot tools, and agility while planning execution of pilot

Ease of Adoption PC3. ensure ease of adoption for field deployment of iot solution PC4. address barriers to adoption by providing targetted and consumable

solutions Metrics PC5. establish Key Performance Indicators and relevant metrics to

measure business and functional outcomes PC6. continuously analyze kpis and relevant metrics to maximize business

revenue and profitability Story-telling PC7. employ story-telling capabilities to emphasize on the need for the iot

solution PC8. communicate findings in a way that resonates with relevant

stakeholders UI/UX Design PC9. deploy real-time UI/UX visualizations Solution Scalability

PC10. provide inputs for scaling IoT solution PC11. design web and mobile interfaces that are scalable PC12. create plan for managing devices at scale before going into full

production

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Solution Roadmap

PC13. create roadmaps for IoT solution development PC14. drive all stages of IoT solution development PC15. ensure solution development is in line with the roadmap

Knowledge and Understanding (K) A. Organizational

Context (Knowledge of the company/ organization and its processes)

The user/individual on the job needs to know and understand: KA1. organizational policies, procedures and guidelines which relate to

executing project pilots and developing solution roadmaps KA2. organizational policies and procedures for sharing data KA3. the range of standard templates and tools available and how to use

them

B. Technical Knowledge

The user/individual on the job needs to know and understand: KB1. how to develop and execute proof-of-concepts KB2. knowledge of the needs of the audience to structure visualizations

effectively KB3. how to develop solution roadmaps KB4. knowledge of modelling techniques and analytical models KB5. how to develop analytics driven solutions KB6. knowledge of the capabilities required to operate visualization tools KB7. how to develop real-time visualizations

Skills (S) A. Core / Generic

Skills The user/individual on the job needs to know and understand how to: Writing Skills SA1. complete accurate well written work with attention to detail Reading Skills SA2. follow instructions, guidelines, procedures, rules and service level

agreements Listening and Speaking Skills SA3. listen effectively and orally communicate information accurately

B. Professional Skills

Decision Making SA4. follow rule-based decision making processes SA5. make decisions on suitable courses Plan and Organize SA6. plan and organize your own work to achieve targets and deadlines


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Problem Solving SA7. apply problem-solving approaches in different situations Analytical Thinking SA8. analyze data and activities SA9. configure data and disemminate relevant information to others Critical Thinking SA10. apply balanced judgments to different situations Attention to Detail SA11. apply good attention to detail Team Working SA12. work independently and collaboratively SA13. work effectively in a team environment


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NOS Version Control

NOS Code SSC/N8239

Credits (NSQF) TBD Version number 1.0 Industry IT-ITeS Drafted on 18/02/2019 Industry Sub-sector Future Skills Last reviewed on 11/03/2019

Occupation Internet of Things Next review date 31/12/2020

SSC/N8240 Design and develop models for IoT solutions

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Overview This unit is about applying various models such semantic models, information models, predictive models and physics models to the solution.



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Design and develop models for IoT solutions

Description This unit is about applying various models such semantic models, information models, predictive models and physics models to the solution.


• Data Tagging • Model Development • Data Lifecycles • Reusability Plan

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Data Tagging To be competent, the individual working on the job must be able to:

PC1. organize data with appropriate tags PC2. design tags to be able to effectively cleanse and pre-process large sets

of data

Model Development

PC3. apply semantic models to structure data and develop designs of subsequent data models

PC4. apply information models to determine the structure, lifecycle and accessibility requirements of data

PC5. apply predictive models to forecast future outcomes PC6. apply appropriate physics models that best replicate real-world

scenarios Data Lifecycles PC7. develop guidelines for all stages of data lifecycle including acquisition,

backup, maintenance, usage and destruction

Reusability Plan PC8. create reusability plan and evaluate existing iot solution PC9. enhance reusability of iot solutions and components


Context (Knowledge of the company/ organization and its

The individual on the job needs to know and understand: KA1. organizational policies, procedures and guidelines which relate to

managing the entire data lifecycle KA2. organizational policies and procedures for sharing data KA3. the range of standard templates and tools available and how to use

them

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processes)


The individual on the job needs to know and understand: KB1. how to organize data and other information with tags KB2. the difference between various types of data. for example, qualitative

vs quantitative data, processed vs unprocessed data, discrete vs continuous data

KB3. different methodological approaches for normalizing the dataset such as standard score, feature scaling, etc.

KB4. knowledge of how to apply models such as semantic models, information models, predictive models and physics models

KB5. creative understanding on how to derive and demonstrate insights from large datasets

KB6. different stages of the data lifecycle management process including data acquisition, backup, maintenance, usage and destruction

KB7. knowledge of the fundamentals, technologies and use cases of artificial intelligence, machine learning and deep learning

KB8. knowledge of the fundamentals, technologies and use cases of image and video analytics


Skills The user/individual on the job needs to know and understand how to: Writing Skills SA1. complete accurate well written work with attention to detail

Reading Skills SA2. follow instructions, guidelines, procedures, rules and service level

agreements

Listening and Speaking Skills SA3. listen effectively and orally communicate information accurately


Decision Making SA4. follow rule-based decision making processes SA5. make decisions on suitable courses

Plan and Organize SA6. plan and organize your own work to achieve targets and deadlines

Problem Solving SA7. apply problem-solving approaches in different situations


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Analytical Thinking SA8. analyze data and activities SA9. configure data and disemminate relevant information to others

Critical Thinking SA10. apply balanced judgments to different situations

Attention to Detail SA11. apply good attention to detail

Team Working SA12. work independently and collaboratively SA13. work effectively in a team environment


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NOS Version Control

NOS Code SSC/N8240



SSC/N8241 Identify opportunities for use case development for IoT solutions

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Overview This unit is about identifying opportunities and creating models that aid in the development of use cases



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Identify opportunities for use case development for IoT solutions

Description This unit is about identifying opportunities and creating models that aid in the development of use cases.


• Problem Statement • Asset Identification • Value Engineering • Process, Data and Monetization Models

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Problem Statement

To be competent, the individual working on the job must be able to: PC1. evaluate requirements and create a well-defined problem statement

Asset Identification

PC2. identify assets required for development of IoT solutions

Value Engineering PC3. build value engineering into project management processes PC4. ensure that projects are robust and commercially sound

Process, data and monetization models

PC5. create process models to aid development of IoT use cases PC6. identify core data modelling requirements to aid development of IoT

use cases PC7. develop monetization models for IoT use cases (e.g., Outcomes as a

Service models)



The individual on the job needs to know and understand: KA1. organizational policies and procedures for sharing data KA2. the range of standard templates and tools available and how to use

them


The individual on the job needs to know and understand: KB1. how to develop use cases KB2. how to create solution roadmaps

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KB3. knowledge of the fundamental concepts of value engineering and how it supports effective solution development

KB4. how to assess and key attributes of a solution such as cost, value and function

KB5. different phases of value engineering and how to develop a value engineering job plan

KB6. the difference between various types of data. for example, qualitative vs quantitative data, processed vs unprocessed data, discrete vs continuous data

KB7. different methodological approaches for normalizing the dataset such as standard score, feature scaling, etc.

KB8. different data formats and structures KB9. how to identify and refer anomalies in data




agreements



Decision Making SA4. follow rule-based decision making processes SA5. make decisions on suitable courses






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NOS Version Control

NOS Code SSC/N8241



SSC/N8242 Apply analytics solutions at the cloud/edge level of IoT solutions

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Overview This unit is about deploying analytics solutions and domain-specific algorithms at the cloud/edge



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Apply analytics solutions at the cloud/edge level of IoT solutions

Description This unit is about deploying analytics solutions and domain-specific algorithms at the cloud/edge


• Domain-specific Analysis • Solution Deployment • Data Insights

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Domain-specific Analysis

To be competent, the individual working on the job must be able to: PC1. evaluate data generated by IoT solution based on domain-specific

knowledge PC2. apply domain specific algorithms for analysis of data generated by iot

solution Solution Deployment

PC3. apply analytics solutions (including predictive analytics and streaming analytics) for a variety of iot use cases

PC4. deploy solutions to collect, process and analyse data at the cloud/edge PC5. run containerized workloads at the cloud/edge level

Data Insights PC6. derive insights from data generated by iot solution PC7. present recommendations from data insights



The individual on the job needs to know and understand: KA1. organizational policies, procedures and guidelines which relate to the

collection, processing and analysis of data at the cloud/edge level KA2. organizational policies and procedures for sharing data KA3. the range of standard templates and tools available and how to use

them


The individual on the job needs to know and understand: KB1. different statistical analysis software, packages, libraries or tools

with pre-designed algorithmic models KB2. understanding of programming languages that can be used to

design algorithmic models

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KB3. different use cases and the suitability of various algorithmic models to address them

KB4. how to build and test a hypothesis KB5. different cloud or distributed computing platforms, their affiliated

services and how to use these KB6. different use cases and the suitability of various algorithmic models

to address them KB7. different factors that contribute to risks. for example, outdated,

irrelevant or biased input data, insufficient sample sizes, flawed design logic, coding errors etc.

KB8. different mitigation measures along areas such as data selection, algorithm design, live use in production etc.

KB9. knowledge of modelling techniques and analytical models KB10. how to apply predictive and streaming analytics solutions KB11. knowledge of the fundamentals, technologies and use cases of

artificial intelligence, machine learning and deep learning KB12. knowledge of the fundamentals, technologies and use cases of

image and video analytics




agreements


B. Professional

Skills Decision Making SA4. follow rule-based decision making processes SA5. make decisions on suitable courses




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NOS Version Control

NOS Code SSC/N8242



SSC/N9006 Build and maintain relationships at the workplace

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Overview This unit is about building and maintaining constructive relationships at the workplace.



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Build and maintain relationships at the workplace

Description This unit is about building and maintaining constructive relationships at the workplace.


• Build relationships • Maintain relationships

Appropriate People line manager, members of the team / department, members from other teams / departments

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Build relationships

To be competent, the individual working on the job must be able to: PC1. build rapport with appropriate people at the workplace PC2. develop new professional relationships PC3. build alliances to establish mutually beneficial working arrangements PC4. foster an environment where others feel respected PC5. identify and engage a diverse range of influential contacts

Motivating the team

PC6. obtain guidance from appropriate people, where necessary PC7. attentively listen to ideas and give constructive feedback PC8. promptly resolve conflicts between team members PC9. work with colleagues to deliver shared goals PC10. recognize the contributions made by your colleagues



The individual on the job needs to know and understand: KA1. organizational policies and procedures for building relationships and

their role and responsibilities in relation to this KA2. different training programs to enable the development of relevant

behavioural competencies


The individual on the job needs to know and understand:

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KB1. the importance of creating an environment of trust and mutual respect in the organisation

KB2. the importance of effective communication in developing productive working relationships with colleagues

KB3. different types of information that collegues might need and the importance of providing this information when it is required


Skills The user/individual on the job needs to know and understand how to: Listening and Speaking Skills SA1. ask for clarification and advice from line managers Team Working SA2. work effectively in a team environment


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NOS Version Control

NOS Code SSC/N9006



SSC/N9009 Empower the team

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Overview This unit is about empowering the team and conveying confidence in their abilities to be successful.



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Empower the team

Description This unit is about empowering the team and conveying confidence in their abilities to be successful.


• Motivate team • Support team

Appropriate People: members of the team / department, members from other teams / departments

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Motivate team

To be competent, the user/individual on the job must be able to: PC1. encourage teams to set goals aligned to the vision and objectives of the

organization PC2. express confidence on the team's ability to accomplish certain tasks PC3. encourage team members with diverse view points to express their

concerns PC4. recognise individual contributions and acknowledge team

accomplishments Support team PC5. assist team members in delivery of their work

PC6. support team members in taking independent action PC7. develop mechanisms to incorporate and develop ideas from the team



The user/individual on the job needs to know and understand: KA1. organizational policies and procedures for empowering the team and

their role and responsibilities in relation to this


The user/individual on the job needs to know and understand: KB1. different types of information that team members might need and

the importance of providing this information when it is required

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KB2. the importance of understanding problems from your team’s perspective and how to provide support, where necessary, to resolve these

KB3. different mechanisms to incorporate and develop ideas put forward by the team


Skills The user/ individual on the job needs to know and understand how to: Critical Thinking SA1. balanced judgments to different situations Team Working SA2. work effectively in a team environment


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NOS Version Control

NOS Code SSC/N9010



SSC/N9010 Convince others to take appropriate action in different situations

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Overview This unit is about convincing others to take appropriate action in different situations.



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Convince others to take appropriate action in different situations

Description This unit is about convincing others to take appropriate action in different situations.


• Define needs • Persuade others

Range: Appropriate people such as line manager, members of the team / department, members from other teams / departments

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Define needs To be competent, the user/individual on the job must be able to:

PC1. gather needs of concerned people PC2. adapt arguments to consider diverse needs

Persuade others PC3. use small wins as milestones to gain support for ideas PC4. persuade with the help of concrete examples or evidences PC5. take defined steps to reach a consensus on the course of action



The user/individual on the job needs to know and understand:

KA1. organizational policies and procedures for persuading people and their role and responsibilities in relation to this


The user/individual on the job needs to know and understand: KB1. different types of information that people might need and the

importance of providing this information when it is required KB2. different methods of communication and the circumstances in which it

is appropriate to use these Skills (S)

A. Core / Generic Skills

Listening and Speaking Skills The user/ individual on the job needs to know and understand how to: SA1. ask for clarification and advice from appropriate people

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SA2. listen effectively and orally communicate information accurately Decision Making The user/ individual on the job needs to know and understand how to: SA3. make decisions on suitable courses Critical Thinking The user/ individual on the job needs to know and understand how to: SA4. apply balanced judgments to different situations


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NOS Version Control

NOS Code SSC/N9010



SSC/N9011 Manage team performance to achieve project goals

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Overview This unit is about organizing tasks within the team to effectively meet project goals.



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Manage team performance to achieve project goals

Description This unit is about organizing tasks within the team to effectively meet project goals.


• Project Planning • Resource Allocation • Quality Assurance • Training

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Project Planning To be competent, the user/individual on the job must be able to:

PC1. create realistic schedules for projects and direct your efforts in

implementing it as per the plan PC2. identify the sequence of tasks and the resources needed to achieve a

goal, and prioritize key action steps PC3. ensure evaluation processes are in place to measure project benefits PC4. constantly monitor the progress and delivery of the project PC5. plan your own work to meet the deadlines PC6. prioritise work in line with key team or project deliverables PC7. identify and consult the stakeholders in planning work PC8. inform relevant stakeholders in case of inability to meet the deadlines PC9. use appropriate project management tools and give access to relevant

stakeholders PC10. regularly update/communicate the team and stakeholder about the

project progress Resource Allocation

PC11. efficiently allocate resources to meet needs of the project or the organisation

PC12. optimize the use of resources to provide for unforseen changes in priorities, schedules and client expectations

Quality Assurance

PC14. check for errors in work in order and ensure delivery of high quality of work

PC15. use quality assurance processes across the team as a feedback mechanism to improve performance

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Training PC16. ensure that all the team members/ new employees in the project are trained on relevant modules of the project

PC17. create training or reference documents so that the team can refer when in need

PC18. organise training sessions regularly and when necessary on-board a subject matter expert to help train the team as per the requirement



The user/individual on the job needs to know and understand: KA1. organizational policies and procedures for empowering the team and

their role and responsibilities in relation to this


The user/individual on the job needs to know and understand: KB1. different types of information that team members might need and the

importance of providing this information when it is required KB2. the importance of understanding problems from your team’s

perspective and how to provide support, where necessary, to resolve these

KB3. different mechanisms to incorporate and develop ideas that are put forward by the team


Skills The user/individual on the job needs to know and understand how to: Critical Thinking SA1. apply balanced judgments to different situations

Listening and Speaking Skills SA2. ask for clarification and advice from appropriate people SA3. listen effectively and orally communicate information accurately

Decision Making SA4. follow rule based decision making processes SA5. make decisions on suitable courses

Problem Solving SA6. apply problem solving approaches in different situations


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Writing Skills SA7. communicate effectively with team or others in writing


Team Working SA9. work effectively in a team environment SA10. work effectively with colleagues and other teams SA11. treat other cultures with respect


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NOS Version Control

NOS Code SSC/N9011



SSC/N9012 Manage and collaborate with stakeholders for project success

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Overview This unit is about managing and communicating effectively with stakeholders to ensure that project requirements are met.



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Manage and collaborate with stakeholders for project success

Description This unit is about managing and communicating effectively with stakeholders to ensure that project requirements are met.


• Build relationships • Collaborate with colleagues • Collaborate with others

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Build relationships

To be competent, the user/individual on the job must be able to: PC1. identify the larger business and organizational context behind the

requirements of the stakeholder PC2. manage fluctuating stakeholder priorities and expectations PC3. consult stakeholders early in critical organisation-wide decisions

Collaborate with colleagues

PC4. use formal communication methods to collaborate with stakeholders (such as meetings, conference calls, emails etc.)

PC5. keep stakeholders updated on changes in project requirements PC6. define the frequency of communication with all the stakeholders PC7. use suitable tools to represent numbers and pictures to present details

Collaborate with others

PC8. respond to requests in a timely and accurate manner PC9. take feedbacks from stakeholders regularly PC10. continuously improve work deliverables/service based on stakeholder

feedback PC11. plan deliverables based on stakeholder needs

Knowledge and Understanding (K) B. Organizational


The user/individual on the job needs to know and understand: KA1. organizational policies and procedures for working with stakeholders

and their role and responsibilities in relation to this


The user/individual on the job needs to know and understand:

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KB1. the importance of effective communication and establishing good working relationships with relevant stakeholders

KB2. different methods of communication and the circumstances in which it is appropriate to use these

KB3. different types of information that stakeholders might need and the importance of providing this information when it is required

Skills (S) B. Core / Generic

Skills The user/individual on the job needs to know and understand how to: Writing Skills SA1. communicate effectively with stakeholders in writing Reading Skills SA2. follow instructions, guidelines, procedures, rules and service level

agreements Customer Centricity SA3. check that your own and/or your peers’ work meets customer

requirements SA4. deliver consistent and reliable service to customers Critical Thinking SA5. apply balanced judgments to different situations


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NOS Version Control

NOS Code SSC/N9012



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Annexure

Nomenclature for QP and NOS

Qualifications Pack

SSC/ Q 0101


SSC/ N 0101

Q denoting Qualifications Pack Occupation (2 numbers)

QP number (2 numbers)

9 characters

N denoting National Occupational Standard Occupation (2 numbers)

NOS number (2 numbers)

9 characters

Back to top…

SSC denoting Software & Services Companies (IT-ITeS industry)

SSC denoting Software & Services Companies (IT-ITeS industry)

Qualifications Pack For IoT – Domain Specialist

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The following acronyms/codes have been used in the nomenclature above:

Sequence Description Example

Three letters Industry name (Software & Services Companies)

SSC

Slash / /

Next letter Whether QP or NOS N

Next two numbers Occupation code 01

Next two numbers OS number 01


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Criteria For Assessment Of Trainees Job Role IoT – Domain Specialist

Qualification Pack SSC/Q8210

Sector Skill Council IT-ITeS Guidelines for Assessment 1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC. 2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC. 3. Assessment will be conducted for all compulsory NOS, and where applicable, on the selected elective/option NOS/set of NOS. 4. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below). 5. Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/training center based on this criterion. 6. To pass a QP, a trainee should score an average of 70% across generic NOS’ and a minimum of 70% for each technical NOS 7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack.

Compulsory NOS Marks Allocation

Total Marks: 900

Assessment outcomes Assessment Criteria for outcomes Total Marks Out Of Theory Skills

Practical

1. SSC/N8239 Design and execute IoT solutions for domain use cases

PC1. Design and execute pilot/proof-of-concept for IoT solution

100

10 3 7

PC2. Evaluate costs, resource availability, access to IoT expertise, access to IoT tools, and agility while planning execution of pilot

5 1.5 3.5

PC3. Ensure ease of adoption for field deployment of IoT solution

5 1.5 3.5

PC4. Address barriers to adoption by providing targetted and consumable solutions

5 1.5 3.5

PC5. Establish Key Performance Indicators and relevant metrics to measure business and functional outcomes

10 3 7

PC6. Continuously analyze Key Performance Indicators and relevant

10 3 7


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metrics to maximize business revenue and profitability

PC7. Employ story-telling capabilities to emphasize on the need for the IoT solution

5 1.5 3.5

PC8. Communicate findings in a way that resonates with relevant stakeholders

5 1.5 3.5

PC9. Deploy real-time UI/UX visualizations

10 3 7

PC10. Provide inputs for scaling IoT solution

5 1.5 3.5

PC11. Design web and mobile interfaces that are scalable

10 3 7

PC12. Create plan for managing devices at scale before going into full production

5 1.5 3.5

PC13. Create roadmaps for IoT solution development

5 1.5 3.5

PC14. Drive all stages of IoT solution development

5 1.5 3.5

PC15. Ensure solution development is in line with the roadmap

5 1.5 3.5

Total 100 30 70

2. SSC/N8240 Design and develop models for IoT solutions

PC1. Organize data with appropriate tags

100

15 4.5 10.5

PC2. Design tags to be able to effectively cleanse and pre-process large sets of data

15 4.5 10.5

PC3. Apply semantic models to structure data and develop designs of subsequent data models

15 4.5 10.5

PC4. Apply information models to determine the structure, lifecycle and accessibility requirements of data

15 4.5 10.5

PC5. Apply predictive models to forecast future outcomes

15 4.5 10.5

PC6. Apply appropriate physics models that best replicate real-world scenarios

10 3 7

PC7. Develop guidelines for all stages of data lifecycle including acquisition, backup, maintenance, usage and destruction

5 1.5 3.5

PC8. Create reusability plan and evaluate existing IoT solution

5 1.5 3.5

PC9. Enhance reusability of IoT solutions and components

5 1.5 3.5

Total 100 30 70

3. SSC/N8241 Identify opportunities for

PC1. Evaluate requirements and create a well-defined problem statement 100

20 6 14


51

use case development for IoT solutions

PC2. Identify assets required for development of IoT solutions

15 4.5 10.5

PC3. Build value engineering into project management processes

15 4.5 10.5

PC4. Ensure that projects are robust and commercially sound

20 6 14

PC5. Create process models to aid development of IoT use cases

10 3 7

PC6. Identify core data modelling requirements to aid development of IoT use cases

10 3 7

PC7. Develop monetization models for IoT use cases (e.g., Outcomes as a Service models)

10 3 7

Total 100 30 70

4. SSC/N8242 Apply analytics solutions at the cloud/edge level of IoT solutions

PC1. Evaluate data generated by IoT solution based on domain-specific knowledge

100

10 3 7

PC2. Apply domain specific algorithms for analysis of data generated by IoT solution

10 3 7

PC3. Apply analytics solutions (including predictive analytics and streaming analytics) for a variety of IoT use cases

10 3 7

PC4. Deploy solutions to collect, process and analyse data at the cloud/edge

20 6 14

PC5. Run containerized workloads at the cloud/edge level

10 3 7

PC6. Derive insights from data generated by IoT solution

20 6 14

PC7. Present recommendations from data insights

20 6 14

Total 100 30 70

5. SSC/N9006 Build and maintain relationships at the workplace

PC1. build rapport with appropriate people at the workplace

100

10 3 7

PC2. develop new professional relationships 10 3 7

PC3. build alliances to establish mutually beneficial working arrangements

10 3 7

PC4. foster an environment where others feel respected 10 4 6

PC5. identify and engage a diverse range of influential contacts 10 4 6


52

PC6. obtain guidance from appropriate people, where necessary 10 3 7

PC7. attentively listen to ideas and give constructive feedback 10 3 7

PC8. promptly resolve conflicts between team members 10 2 8

PC9. work with colleagues to deliver shared goals 10 2 8

PC10. recognize the contributions made by your colleagues 10 3 7

Total 100 30 70 9. SSC/N9009 Empower the team

PC1. encourage teams to set goals aligned to the vision and objectives of the organization

100

10 5 5

PC2. express confidence on the team’s ability to accomplish certain tasks 10 5 5

PC3. encourage team members with diverse view points to express their concerns

10 5 5

PC4. recognize individual contributions and acknowledge team accomplishments

20 5 15

PC5. assist team members in delivery of their work 15 5 10

PC6. support team members in taking independent action 15 5 10

PC7. develop mechanisms to incorporate and develop ideas from the team

100

20 5 15

Total 100 35 65 10. SSC/N9010 Convince others to take appropriate action in different situations

PC1. gather needs of concerned people

10 0 10

PC2. adapt arguments to consider diverse needs 15 0 15

PC3. use small wins as milestones to gain support for ideas 25 10 15

PC4. persuade with the help of concrete examples or evidences 25 10 15

PC5. take defined steps to reach a consensus on the course of action 25 10 15

Total 100 30 70 8. SSC/N9011 Manage team performance to achieve project goals

PC1. Create realistic schedules for projects and direct your efforts in implementing it as per the plan

10 3 7

PC2. Identify the sequence of tasks and the resources needed to achieve a goal, and prioritize key action steps

5 1.5 3.5


53

PC3. Ensure evaluation processes are in place to measure project benefits

5 1.5 3.5

PC4. Constantly monitor the progress and delivery of the project

5 1.5 3.5

PC5. Plan your own work to meet the deadlines

100

5 1.5 3.5

PC6. Prioritise work in line with key team or project deliverables

5 1.5 3.5

PC7. Identify and consult the stakeholders in planning work

10 3 7

PC8. Inform relevant stakeholders in case of inability to meet the deadlines

10 3 7

PC9. Use appropriate project management tools and give access to relevant stakeholders

5 1.5 3.5

PC10. Regularly update/communicate the team and stakeholder about the project progress

5 1.5 3.5

PC11. Efficiently allocate resources to meet needs of the project or the organisation

5 1.5 3.5

PC12. Optimize the use of resources to provide for unforseen changes in priorities, schedules and client expectations

5 1.5 3.5

PC13. Check for errors in work in order and ensure delivery of high quality of work

5 1.5 3.5

PC14. Use quality assurance processes across the team as a feedback mechanism to improve performance

5 1.5 3.5

PC15. Ensure that all the team members/ new employees in the project are trained on relevant modules of the project

5 1.5 3.5

PC16. Create training or reference documents so that the team can refer when in need

5 1.5 3.5

PC17. Organise training sessions regularly and when necessary on-board a subject matter expert to help train the team as per the requirement

5 1.5 3.5

Total 100 30 70

7. SSC/N9012 Manage and collaborate with stakeholders for project success

PC1. Identify the larger business and organizational context behind the requirements of the stakeholder

100

10 3 7

PC2. Manage fluctuating stakeholder priorities and expectations

5 1 4

PC3. Consult stakeholders early in critical organisation-wide decisions

10 3 7

PC4. Use formal communication methods to collaborate with

5 2 3


54

stakeholders (such as meetings, conference calls, emails etc.)

PC5. Keep stakeholders updated on changes in project requirements

10 3 7

PC6. Define the frequency of communication with all the stakeholders

10 3 7

PC7. Use suitable tools to represent numbers and pictures to present details

10 3 7

PC8. Respond to requests in a timely and accurate manner

10 3 7

PC9. Take feedbacks from stakeholders regularly

5 1 4

PC10. Continuously improve work deliverables/service based on stakeholder feedback

15 5 10

PC11. Plan deliverables based on stakeholder needs

10 3 7

Total 100 30 70

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