content peace in a multi-siloed world
TRANSCRIPT
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Creating Content Peace in a Multi-Siloed World
June 4, 2016
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Luck of the Irish
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Swedish Relatives
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Today’s Agenda
1. Conflict in General
2. Silos
3. Creating Content Peace
4. Questions, Discussion, & Next Steps
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Conflict
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Organizational Conflict
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Weapons of Conflict
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© 2015 Simply XML, LLC All rights Reserved· www.simplyxml.comContact [email protected] Confidential
Today’s Agenda
1. Conflict in General
2. Silos
3. Creating Content Peace
4. Questions, Discussion, & Next Steps
8
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Disconnected Silos
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Organizational Silos
P&PTrainingTech Pubs Marketing
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Authoring Tool Silos
Microsoft
Word
Web-Based Oxygen HTML
Editor
AuthorIT XMetaL ArbortextFrame
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Audience Relevance and Permission Silos
ManagementInternalExpert Confidential
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Repository Silos
File System H Drive SharePoint Documentum
DITAtoo easyDITA Componize SQL
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Rodney King– LA Riots 1992
Can't we all get along?"
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Opportunity is Everywhere
Goals (Why Bother?)
• Content Reuse• Flexible Publishing• Improved Compliance• Happy Customers• Save Money• Survival
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© 2015 Simply XML, LLC All rights Reserved· www.simplyxml.comContact [email protected] Confidential
Today’s Agenda
1. Conflict in General
2. Silos
3. Dealing With Conflict
4. Creating Content Peace
16
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Think Positively
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How Do You Handle Conflict? (1)
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Opportunity is Everywhere
Goals (Why Bother?)
• Content Reuse• Flexible Publishing• Compliance• Happy Customers• Save Money• Survival
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Contact [email protected] Confidential
Today’s Agenda
1. Conflict in General
2. Silos
3. Dealing With Conflict
4. Creating Content Peace
24
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Strategy
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Someone will always have a bigger gun, a stronger army, more money, greater will, etc.
Fight?
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Establish a Common Information Architecture
• Structured Writing• Structured Mark-up with
XML underneath
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Adapt Current Technology Stack
• Authoring tools• Repository• Publishing
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Adopt Modern Processes
• Separate Authoring and Publishing• Use Metadata• Support Conditional Publishing• Implement Work Flow
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Adapt the Culture
• All for one, one for all• Be agile• Respect different objectives
and needs• Communicate• Tolerate differences and
errors
Keep it Simple, Smart-Person
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Tell Them More, Doug
Keep it Simple, Smart-Person
“You’ve been in this business for
decades and have hundreds of slides
on structured writing and structured
mark-up so give them a little more
meat about:
• XML Content Structures
• Structured Writing”
Frank works as VP of Security and,
alternatively, as Simply XML’s inner voice.
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XML Content Structures
Keep it Simple, Smart-Person
Some of the most useful XML Content Structures are
• DITA
• Simply Structured
• NLM
• DocBook
• S1000D
• Custom
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Structured Writing
Keep it Simple, Smart-Person
DITA
• Topic
• Task
• Reference
• Concept
• DITA Map
• Specialized DITA
Traditional Structured Writing
• Block
• Map
• Audience Orientation
• Information Types
• Principles
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Keep it Simple, Smart-Person
A Complex Solution to a Simple Problem---Cool or Not?
https://www.youtube.com/embed/wSuH9u0kvhU?rel=0
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War is Expensive
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Content Peace
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Content Peace
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Content Peace