contemporary engagement
TRANSCRIPT
Contemporary
Engagement
1 question
Engagement is changing
Community
Organisation
DRIVERS
Practice
Wicked problems
No backyard
Mobility
Connected
How can I be famous?
You won’t hear the wind turbines
So?
People don’t need us to ask to tell us what they think
Decision makers are more focused on reputational risk
Decision makers need more proof of support for
tough decisions
Organisations are engaging more with key players
Organisations are more focused on
poking others to do more
Engagement is increasingly using cheaper
mass engagement techniques
Effective Consistent PracticeEngaging Organisation
Engagemen
t Impact
For more impact we need to
get better & get different.
An engaging
organisation
Engaging Organisation
Aligned Strategic
Change how
we work
Role
Everyone Capability
In tune Boundaries
Development continuum
Engage because we
have to
Pockets of good
practice and organisation
al champions
Committed to
becoming an
engaging organisatio
n with some
elements in place
Is an engaging
organisation
Change tactics
• Find an easy start• Training
Initiate
The metrics
Inform Consult InvolveCollaborate Empower
Touch
Notice
Learn
Add Create Lead Act
Portfolio of engageme
nt
Excellent
Good
Acceptable
Unacceptable
Detrimental
Is your practice above
the line?
A change of practice
Engaging Organisation
Presence
Work practices to maximise
value of engagement
Disciplined consistent delivery
5+
questions to start any project right
1. What is the context for the project locally, regionally, nationally and internationally?
2. What is the essence of the problem or opportunity?
3. Who are the key players and the communities you are working with?
4. What is your engagement purpose?
5. What role can and are others playing to achieve the outcome?
Strategic
Project
Broad significant engagement
Standardised range of deep engagement
Small, service focused, standardised
Contempora
ry engagement
1. Integrated into the the work of the organisation.
2. Clear purpose, clear success factors
3. High touch – High tech
4. Worked across the Contemporary Engagement model
5. Strong engagement portfolio of relationships and activity
1 question
