consumer participation at regen (apsad conference 2013)
DESCRIPTION
ReGina Brindle's presentation on the range of initiatives ReGen is undertaking to strengthen our Consumer Participation systems.TRANSCRIPT
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UnitingCare ReGen is the leading alcohol and other drug (AOD) treatment and education agency of UnitingCare Victoria and Tasmania. ReGen is a not-for-profit agency, which has over 40 years experience delivering a comprehensive range of AOD services to the community.
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Our purpose is to promote health & reduce alcohol & other drug related harm.
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ReSpect
Facilitating Consumer Participation@UnitingCareReGen
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The Position of Consumer Participation Facilitator
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Consumer Participation Leadership Group
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Getting things sorted
Networking in and outside of ReGen
Getting to know ReGen services
Understanding Communication Systems
Using Communication Systems
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Audit completed and organisation assessed in accordance to a rating scale
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CommunicatingConsumer Participation
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A monthly update
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Consumer Participation on the Web
Consumer Participation
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Consumer Participation in Social Media
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Consumer Participation and Social Media
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Consumer Experience ofFeedback:
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Barriers
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Projects
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International Overdose Awareness Day
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Consumer Involvement in Frontline Staff Training
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Waiting Room Area
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Participation in the Development of the Strategic Plan
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Checking Consumer experience of screeners and registration
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Recruitment Process for Consumer Workers
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Consumer Training
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Consumer workers and Systems
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Staff Training Needs Analysis
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Where to from here?