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  • 8/14/2019 Consumer Guide To

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    Consumer Guide to

    Selected New York State HospitalsSeptember 2003

    2003 Public Policy and Education Fund of New York, 94 Central Avenue, Albany, New York 12206; 518-465-4600.http://www.citizenactionny.org/.

    Support for the Public Policy and Education Funds research on health coverage issues

    comes from the Robert Sterling Clark Foundation and the New York Community Trust.

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    Selected New York State Hospitals: Free Care ProgramsConsumer Guide

    1

    Hospital Where to call

    Services

    Covered1

    (does NOT includeprivate physicians) 2

    TimeLimit forapplying3

    HowLong

    until getapprovalor denial

    Translatorsavailable

    Holds billsunti l

    applicationprocessed

    ALBANY

    AlbanyMedicalCenter

    Call Patient Billing Services at518-262-2497.Must ask for Application forFree Charity Care Program.

    In-patient andoutpatient services

    Must applywithin 15days of

    receivingservices.

    48 hours Yes No

    MemorialHospital ofAlbany

    Call Patient AccountingDepartment at 518-427-3396 toask for Reduced Chargeapplication.

    In-patient andoutpatient services

    ? 30 days Yes Yes

    St. PetersHospital

    Call Business Office at 518-525-1435 to ask for MercyCare Benefits ProgramApplication.

    In-patient andoutpatient

    services, co-pays,some dental and

    prescription drugs(but NOT durable

    medical equipment)

    Approvalgood forone year.Must re-

    apply eachyear

    2-3 weeksAvailable byappointment

    No

    1Only medically necessary services are covered, not cosmetic or other elective services. The range of services covered differs from hospital to hospital; some hospitals

    have extensive outpatient services that are located throughout the community and the free care policy covers all or most of their services.2

    Private physicians who provide services in the hospital are NOT covered by free care policies. For example: if you go to the emergency room and you have an x-ray, the

    free care policy covers only the cost of the x-ray machine and the hospital personnel who run the machine. The free care policy does NOT cover the cost of the special

    physician (radiologist) who read the x-ray to determine if there was a problem that needed to be treated..3

    Most hospitals require patients to prove that they have applied for and been rejected by other government insurance programs like Medicaid; some hospitals are willing

    to help patients apply for Medicaid.

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    Selected New York State Hospitals: Free Care ProgramsConsumer Guide

    2

    Hospital Where to call

    ServicesCovered

    1(does NOT include

    private physicians) 2

    TimeLimit forapplying3

    How

    Longuntil getapprovalor denial

    Translatorsavailable

    Holds billsunti lapplicationprocessed

    BINGHAMTON

    Our Lady of

    LourdesMemorialHospital

    Call Patient Financial

    Assistance Program at 607-798-5506 to ask for anapplication.

    In-patient and

    outpatient services(may cover co-paysand deductibles)

    Until bill is

    incollection*

    Varies No No

    United HeathCare ServicesHospital Inc.

    Call Collection Department at607-762-3035 to ask for anApplication for FinancialAssistance.

    In-patient andoutpatient services

    Must applywithin 14

    days.Varies

    NoYes, if

    applicationis complete

    BRONXVILLE

    LawrenceHospital

    Contact Financial Counselorsat 914-797-1000 to ask aboutavailable financial assistance.

    All servicesprovided by

    hospital? ? ? No

    BUFFALO

    Kaleida Health(IncludesBuffalo Genl &

    Millard FillmoreHospitals)

    Call Customer Service at 716-690-2228 to ask for a

    Community Care application.

    In-patient andoutpatient services(may cover co-pays

    and deductibles)

    Must applywithin 5days.

    Approvalcovers 1 yr.

    30 days No No

    1Only medically necessary services are covered, not cosmetic or other elective services. The range of services covered differs from hospital to hospital; some hospitals

    have extensive outpatient services that are located throughout the community and the free care policy covers all or most of their services.2

    Private physicians who provide services in the hospital are NOT covered by charity care policies. For example: if you go to the emergency room and have an x-ray, the

    charity care policy covers only the cost of the x-ray, NOT the cost of the special physician (radiologist) who reads the x-ray.3Most hospitals require patients to prove that they have applied for and been rejected by other government insurance programs like Medicaid.

    *Updated information since survey was initially completed because Lourdes has recently improved its policy.

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    Selected New York State Hospitals: Free Care ProgramsConsumer Guide

    3

    Hospital Where to call

    ServicesCovered

    1(does NOT include

    private physicians) 2

    TimeLimit forapplying3

    How

    Longuntil getapprovalor denial

    Translatorsavailable

    Holds billsunti lapplicationprocessed

    BUFFALO continued

    Erie CountyMedicalCenter

    Call the Reduced Fee Care

    Office at 716-898-5896 to askfor an application. If needprescription drug coverage,need to ask for separateapplication form.

    Inpatient and most

    outpatient services.Separateapplication forpharmacy coverage.

    Approvallasts 6

    mos. (Last3 mos. ofbills can beincludedwhen apply.)

    2-4 weeks No No

    Mercy Hospital(Buffalo)

    Call Credit Department at 716-828-2932 to ask for informationabout financial assistance.

    All services billedby hospital

    ? ? No No

    SheehanMemorialHospital

    Call 716-848-2000. Developinga sliding fee scale no otherinformation available.

    ? ? ? ? ?

    Sisters ofCharity

    Call Credit Office at 716-862-1971 to ask for application forfinancial assistance.

    All servicesprovided by

    hospital? 2 weeks No No

    CORNING

    CorningHospital

    Call Social Work Office at 607-

    937-7651 to ask for Applicationfor Charity Care.

    ? ? ? ? ?

    1Only medically necessary services are covered, not cosmetic or other elective services. The range of services covered differs from hospital to hospital; some hospitals

    have extensive outpatient services that are located throughout the community and the free care policy covers all or most of their services.2

    Private physicians who provide services in the hospital are NOT covered by charity care policies. For example: if you go to the emergency room and have an x-ray, the

    charity care policy covers only the cost of the x-ray, NOT the cost of the special physician (radiologist) who reads the x-ray.3Most hospitals require patients to prove that they have applied for and been rejected by other government insurance programs like Medicaid.

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    4

    Hospital Where to call

    ServicesCovered

    1(does NOT include

    private physicians) 2

    TimeLimit forapplying3

    How

    Longuntil getapprovalor denial

    Translatorsavailable

    Holds billsunti lapplicationprocessed

    CORTLAND

    Hudson ValleyHospitalCenter

    Contact the FinancialDepartment at 914-737-9000 no other information available.

    ? ? ? ? ?

    DOBBS FERRY

    CommunityHospital atDobbs Ferry

    Call 914-693-0700. Mustsubmit Letter of Hardship toget a fee reduction up to 50%.

    ? ? ? ? ?

    ELMIRA

    Arnot OgdenMedicalCenter

    Call Social Work office at 607-737-7734 to ask for applicationfor Arnot-Ogden CommunityCare Program.

    Most servicesprovided byhospital EXCEPTservices under $100and Medicare co-pays & deductibles)

    Must applywithin 6months.

    6-7 daysAvailable by

    phone?

    St. JosephsHospital atElmira

    Call the hospital at 607-737-7805 to ask for application forCharity Care Program.

    All servicesprovided by

    hospital

    Must applywithin 6months.

    ? ? ?

    1Only medically necessary services are covered, not cosmetic or other elective services. The range of services covered differs from hospital to hospital; some hospitals

    have extensive outpatient services that are located throughout the community and the free care policy covers all or most of their services.2

    Private physicians who provide services in the hospital are NOT covered by charity care policies. For example: if you go to the emergency room and have an x-ray, the

    charity care policy covers only the cost of the x-ray, NOT the cost of the special physician (radiologist) who reads the x-ray.3Most hospitals require patients to prove that they have applied for and been rejected by other government insurance programs like Medicaid.

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    5

    Hospital Where to call

    ServicesCovered

    1(does NOT include

    private physicians) 2

    TimeLimit forapplying3

    How

    Longuntil getapprovalor denial

    Translatorsavailable

    Holds billsunti l

    applicationprocessed

    JAMESTOWN

    WomansChristianAssociationHospital

    Call CustomerService/Business Office at716-487-0141 to ask for FreeCare application.

    All services

    provided byhospital

    ? 1 week Yes No

    MIDDLETOWN

    OrangeRegionalMedicalCenter

    HortonCampus

    No information available. Call845-343-6161.

    ? ? ? ? ?

    MOUNT VERNON

    Mount VernonHospital

    Must see Hill-BurtonCoordinator to fill outapplication at the hospital; call914-664-8000 ext. 4757.

    All servicesprovided by

    hospital EXCEPThome care

    ? ? ? Yes

    1 Only medically necessary services are covered, not cosmetic or other elective services. The range of services covered differs from hospital to hospital; some hospitals

    have extensive outpatient services that are located throughout the community and the free care policy covers all or most of their services.2

    Private physicians who provide services in the hospital are NOT covered by charity care policies. For example: if you go to the emergency room and have an x-ray, the

    charity care policy covers only the cost of the x-ray, NOT the cost of the special physician (radiologist) who reads the x-ray.3Most hospitals require patients to prove that they have applied for and been rejected by other government insurance programs like Medicaid.

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    6

    Hospital Where to call

    ServicesCovered

    1(does NOT include

    private physicians) 2

    TimeLimit forapplying3

    How

    Longuntil getapprovalor denial

    Translatorsavailable

    Holds billsunti l

    applicationprocessed

    NEWBURGH

    St. LukesHospital

    No information available. Call845-537-7711

    ? ? ? ? ?

    NEW ROCHELLE

    Sound ShoreMedicalCenter ofWestchester

    Contact Finance/PatientAccounts at 614-632-5000 toask about sliding scale andpayment plan.

    ? ? ? Yes ?

    NEW YORK CITY - BRONX

    Jacobi MedicalCenter (HHC)

    Call 718-918-5000 to ask aboutself-pay program or sliding feescale program. 4

    All servicesprovided by

    hospital? ? Yes ?

    LincolnMedicalCenter. (HHC)

    Call 718-579-5000 to ask aboutfinancial assistance and feescale.4

    All servicesprovided by

    hospital? ?

    Available byphone

    ?

    North CentralBronx Hospital

    (HHC)

    Call 718-519-5000 to askhospital staff about financial

    assistance or sliding feescale. 4

    All servicesprovided by

    hospital

    ? ? Yes Yes

    1Only medically necessary services are covered, not cosmetic or other elective services. The range of services covered differs from hospital to hospital; some hospitals

    have extensive outpatient services that are located throughout the community and the free care policy covers all or most of their services.2

    Private physicians who provide services in the hospital are NOT covered by charity care policies. For example: if you go to the emergency room and have an x-ray, the

    charity care policy covers only the cost of the x-ray, NOT the cost of the special physician (radiologist) who reads the x-ray.3Most hospitals require patients to prove that they have applied for and been rejected by other government insurance programs like Medicaid.4

    Part of the New York Citys Health and Hospitals Corporation (HHC); the mission of HHC is to provide health care to all regardless of the ability to pay.

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    7

    Hospital Where to call

    ServicesCovered1

    (does NOT includeprivate physicians) 2

    TimeLimit forapplying3

    How

    Longuntil getapprovalor denial

    Translatorsavailable

    Holds billsunti l

    applicationprocessed

    NEW YORK CITY BRONX continued

    St. Barnabas

    Hospital

    Call 718-960-9000 ask for theCredit Office to ask about

    financial assistance.

    All servicesprovided by

    hospital

    ? ?Available by

    phone

    ?

    NEW YORK CITY - BROOKLYN

    Coney IslandHospital(HHC)

    Call 718-616-3000 to askregistration about financialassistance & fee scale. 4

    All servicesprovided by

    hospital? ? Yes ?

    The BrooklynHospital

    Center

    No information available.Call 718-250-8000

    ? ? ? Yes ?

    Kings CountyHospitalCenter (HHC)

    Mission is to provide careregardless of ability to pay.Call 718-245-3325.4

    All servicesprovided by

    hospital? ? ? ?

    Long IslandCollegeHospital

    No information available.Call 718-780-1000

    ? ? ? Yes ?

    New York

    CommunityHospital ofBrooklyn

    No information available.Call 718-692-5320 ? ? ? Yes ?

    1Only medically necessary services are covered, not cosmetic or other elective services. The range of services covered differs from hospital to hospital; some hospitals

    have extensive outpatient services that are located throughout the community and the free care policy covers all or most of their services.2

    Private physicians who provide services in the hospital are NOT covered by charity care policies. For example: if you go to the emergency room and have an x-ray, the

    charity care policy covers only the cost of the x-ray, NOT the cost of the special physician (radiologist) who reads the x-ray.3Most hospitals require patients to prove that they have applied for and been rejected by other government insurance programs like Medicaid.4

    Part of the New York Citys Health and Hospitals Corporation (HHC); the mission of HHC is to provide health care to all regardless of the ability to pay.

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    8

    Hospital Where to call

    ServicesCovered1

    (does NOT includeprivate physicians) 2

    TimeLimit forapplying3

    How

    Longuntil getapprovalor denial

    Translatorsavailable

    Holds billsunti l

    applicationprocessed

    NEW YORK CITY BROOKLYN continued

    New YorkMethodist

    Hospital

    No information available.

    Call 718-963-8000

    ? ? ?Available onsite and via

    phone

    ?

    WoodhullMedical andMental HealthCenter (HHC)

    Same policy as other HHChospitals. 4Call 718-963-8000

    All servicesprovided by

    hospital? ? Yes ?

    NEW YORK CITY - MANHATTAN

    Bellevue

    HospitalCenter (HHC)

    Same policy as other HHChospitals. 4Call 212-562-4141

    All services

    provided byhospital

    ? ?Available on

    site ?

    Beth IsraelMed. Ctr.-Herbert-NellSinger Div.

    Must have insurance to getadmitted. Call 212-870-9000ask for Financial Counseling tomake individual arrangements.

    Negotiated on acase-by-case

    basis.? ? ? ?

    Beth IsraelMedical Ctr.-

    Petrie Div.

    Must have insurance to getadmitted. Call 212-420-2000ask for Financial Counseling tomake individual arrangements.

    Negotiated on acase-by-case

    basis.

    ? ? ? ?

    1Only medically necessary services are covered, not cosmetic or other elective services. The range of services covered differs from hospital to hospital; some hospitals

    have extensive outpatient services that are located throughout the community and the free care policy covers all or most of their services.2

    Private physicians who provide services in the hospital are NOT covered by charity care policies. For example: if you go to the emergency room and have an x-ray, the

    charity care policy covers only the cost of the x-ray, NOT the cost of the special physician (radiologist) who reads the x-ray.3Most hospitals require patients to prove that they have applied for and been rejected by other government insurance programs like Medicaid.4

    Part of the New York Citys Health and Hospitals Corporation (HHC); the mission of HHC is to provide health care to all regardless of the ability to pay.

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    9

    Hospital Where to call

    ServicesCovered1

    (does NOT includeprivate physicians) 2

    TimeLimit forapplying3

    How

    Longuntil getapprovalor denial

    Translatorsavailable

    Holds billsunti l

    applicationprocessed

    NEW YORK CITY MANHATTAN continued

    HarlemHospital

    (HHC)

    Call 212-939-1000 to askhospital staff about financial

    assistance.4

    All servicesprovided by

    hospital

    ? ?Available by

    phone

    ?

    MetropolitanHospitalCenter (HHC)

    Same policy as other HHChospitals. 4Call 212-423-6262

    All servicesprovided by

    hospital? ? Yes ?

    New YorkPresbyterianHospital (NYWeill Cornell

    Center andAllen Pavilion)

    Can work out payment plan.May require letter explainingfinancial hardship.NY Presbyterian 212-305-2500

    Weill Cornell Ctr. 212-746-5454Allen Pavilion 212-932-4000

    ? ? ?Available on

    site or byphone

    ?

    St. LukesRooseveltHospital (St.Lukes &Roosevelt Divs)

    Call 212-523-4000 to contactRegistration or PatientAccounts for information onsliding and reduced fees.

    ? ? ? ? No

    NEW YORK CITY - QUEENS

    City Hospitalof Elmhurst(HHC)

    Call 718-334-4000 to contactFinancial counseling aboutfinancial assistance. 4

    All hospitalservices EXCEPT

    $20 co-pay? ?

    Available byphone

    ?

    1Only medically necessary services are covered, not cosmetic or other elective services. The range of services covered differs from hospital to hospital; some hospitals

    have extensive outpatient services that are located throughout the community and the free care policy covers all or most of their services.2

    Private physicians who provide services in the hospital are NOT covered by charity care policies. For example: if you go to the emergency room and have an x-ray, the

    charity care policy covers only the cost of the x-ray, NOT the cost of the special physician (radiologist) who reads the x-ray.3Most hospitals require patients to prove that they have applied for and been rejected by other government insurance programs like Medicaid.4 Part of the New York Citys Health and Hospitals Corporation (HHC); the mission of HHC is to provide health care to all regardless of the ability to pay.

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    10

    Hospital Where to call

    ServicesCovered1

    (does NOT includeprivate physicians) 2

    TimeLimit forapplying3

    How

    Longuntil getapprovalor denial

    Translatorsavailable

    Holds billsunti l

    applicationprocessed

    NEW YORK CITY QUEENS continued

    Flushing

    HospitalMedical Ctr.

    Call 718-670-5000 to contactSocial Services about financial

    assistance; may refer toneighborhood program foruninsured or HHC hospital.

    Request in writing

    for case-by-casedecision

    ? ? Yes ?

    JamaicaHospitalMedical Ctr.

    No information available.Call 718-670-5000

    ? ? ? ? ?

    Mt. SinaiHospital

    Queens

    No information available.Call 718-932-1000

    ? ? ? ? ?

    New YorkHospitalMedical Ctr. ofQueens

    Call 718-670-1231to contactFinancial Counseling forinformation about sliding feescale.

    Any serviceprovided by

    hospital? ? Yes ?

    North ShoreUniversityHospital atForest Hills

    Call 718-830-4000 to contactFinancial Services for slidingfee scale, reduced fees, orclinic discounts.

    Physician visits,labs, sometimesinclude primary

    care

    ? ? Yes ?

    1Only medically necessary services are covered, not cosmetic or other elective services. The range of services covered differs from hospital to hospital; some hospitals

    have extensive outpatient services that are located throughout the community and the free care policy covers all or most of their services.2

    Private physicians who provide services in the hospital are NOT covered by charity care policies. For example: if you go to the emergency room and have an x-ray, the

    charity care policy covers only the cost of the x-ray, NOT the cost of the special physician (radiologist) who reads the x-ray.3Most hospitals require patients to prove that they have applied for and been rejected by other government insurance programs like Medicaid.

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    11

    Hospital Where to call

    ServicesCovered1

    (does NOT includeprivate physicians) 2

    TimeLimit forapplying3

    How

    Longuntil getapprovalor denial

    Translatorsavailable

    Holds billsunti l

    applicationprocessed

    NEW YORK CITY QUEENS continued

    ParkwayHospital

    Must have insurance to getadmission. Call 718-990-4100

    ? ? ? ? ?

    QueensHospitalCenter (HHC)

    Call 718-883-3000 to contactFinancial counseling forinformation about financialassistance.4

    All servicesprovided by

    hospital? ? Yes ?

    NYACK

    Nyack Hospital

    Ask for Financial Counselor.Covers up to 125% of Federal

    Poverty Level.Call 845-348-2000

    ? ? ? Yes ?

    PLATTSBURGH

    ChamplainValleyPhysiciansHospital

    Call Customer Services/BillingDepartment at 518-562-7471 toask for Cares Programapplication.

    All servicesprovided by

    hospital? 4-8 weeks Yes Yes

    1 Only medically necessary services are covered, not cosmetic or other elective services. The range of services covered differs from hospital to hospital; some hospitalshave extensive outpatient services that are located throughout the community and the free care policy covers all or most of their services.

    2 Private physicians who provide services in the hospital are NOT covered by charity care policies. For example: if you go to the emergency room and have an x-ray, the

    charity care policy covers only the cost of the x-ray, NOT the cost of the special physician (radiologist) who reads the x-ray.3Most hospitals require patients to prove that they have applied for and been rejected by other government insurance programs like Medicaid.4

    Part of the New York Citys Health and Hospitals Corporation (HHC); the mission of HHC is to provide health care to all regardless of the ability to pay.

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    Selected New York State Hospitals: Free Care ProgramsConsumer Guide

    12

    Hospital Where to call

    ServicesCovered1

    (does NOT includeprivate physicians) 2

    TimeLimit forapplying3

    How

    Longuntil getapprovalor denial

    Translatorsavailable

    Holds billsunti l

    applicationprocessed

    PORT CHESTER

    New YorkUnited

    HospitalMedical Ctr.

    Call 914-934-3000 to askCustomer Service Financial

    Counselor about individualizedsliding fee scale.

    All services billed

    by hospital ? ? Yes ?

    ROCHESTER

    HighlandHospital

    Call 585-473-2200 or contactCashiers Office at any hospitalsite. Ask for Hill-BurtonUncompensated Servicesapplication.

    All in-patient andoutpatient services

    provided byhospital

    ? 2 days ? ?

    Park RidgeHospital

    Call Billing Department at 585-368-6276 to ask forapplication.

    All servicesprovided by

    hospital

    Must followpayment

    plan or payfull fee.

    1 week ormore

    Yes No

    RochesterGeneralHospital

    Call 585-922-4000 or ask atregistration or billing office forinformation.

    ? ? ? Yes ?

    StrongMemorialHospital

    Contact the Patient Accounts

    Office at 585-784-8200 to askfor Extended Payment/CharityCare Application.

    All hospital

    services (mustprove that cannotget bank loan to

    cover bill)

    ? ? Yes (somelanguages byphone service)

    No

    1Only medically necessary services are covered, not cosmetic or other elective services. The range of services covered differs from hospital to hospital; some hospitals

    have extensive outpatient services that are located throughout the community and the free care policy covers all or most of their services.2

    Private physicians who provide services in the hospital are NOT covered by charity care policies. For example: if you go to the emergency room and have an x-ray, the

    charity care policy covers only the cost of the x-ray, NOT the cost of the special physician (radiologist) who reads the x-ray.3

    Most hospitals require patients to prove that they have applied for and been rejected by other government insurance programs like Medicaid.

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    13

    Hospital Where to call

    ServicesCovered1

    (does NOT includeprivate physicians) 2

    TimeLimit forapplying3

    How

    Longuntil getapprovalor denial

    Translatorsavailable

    Holds billsunti l

    applicationprocessed

    SYRACUSE

    CommunityGenl Hospital

    of GreaterSyracuse

    Call 315-492-5555 to contactthe Business Office for

    information about financialassistance.

    All servicesprovided by

    hospital? ? ? Yes

    Crouse IrvingMemorialHospital

    Call 315-470-7511 to contactthe Accounting office forinformation about financialassistance.

    ? ? ? ? ?

    St. JosephsHospitalHealth Center

    Call 315-448-5111 to contactBilling/Patient Accounting orSocial Work for information.

    ? ? ?Available by

    phoneYes

    UniversityHospital-SUNYHealthScience

    Contact Finance Department Billing at 315-464-4320 to askfor application for reduced feeprogram.

    All servicesprovided by

    hospital

    Couple ofweeks

    Fewweeks

    No No

    UTICA

    Faxton- St.

    Lukes

    Call Patient Accounting officeat 315-624-5170 to ask for

    Uncompensated CareAssistance application.

    Services providedby hospital

    EXCEPT dental orrehabilitation

    ? ?Patient must

    bring

    translator

    ?

    St. ElizabethMedical Ctr.

    No information available.Call 315-798-8100

    ? ? ? ? ?

    1Only medically necessary services are covered, not cosmetic or other elective services. The range of services covered differs from hospital to hospital; some hospitals

    have extensive outpatient services that are located throughout the community and the free care policy covers all or most of their services.2

    Private physicians who provide services in the hospital are NOT covered by charity care policies. For example: if you go to the emergency room and have an x-ray, the

    charity care policy covers only the cost of the x-ray, NOT the cost of the special physician (radiologist) who reads the x-ray.3

    Most hospitals require patients to prove that they have applied for and been rejected by other government insurance programs like Medicaid.

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    Hospital Where to call

    ServicesCovered1

    (does NOT includeprivate physicians) 2

    TimeLimit forapplying3

    How

    Longuntil getapprovalor denial

    Translatorsavailable

    Holds billsunti l

    applicationprocessed

    WATERTOWN

    Samaritan

    Medical Ctr.

    Call Financial Counselor at315-785-4308 to get Financial

    Assistance application.

    All servicesprovided by

    hospital

    Within 14

    days

    ? By request ?

    WHITE PLAINS

    Saint AgnesHospital

    Call 914-681-4500 to contact aFinancial Counselor to ask forindividualized payment plan.

    All servicesprovided by

    hospital? ? Yes Yes

    WestchesterCounty

    Medical Ctr.

    Call Patient Accounts at 914-93-5932 to ask about

    individualized payment plan.

    ? ? ? ? ?

    White PlainsHospital Ctr.

    No information available.Call 914-681-0600

    ? ? ? ? ?

    YONKERS

    Saint JohnsHospitalRiverside

    No specific informationavailable but do provide charitycare. Call 914-964-7300

    ? ? ? ??

    1 Only medically necessary services are covered, not cosmetic or other elective services. The range of services covered differs from hospital to hospital; some hospitalshave extensive outpatient services that are located throughout the community and the free care policy covers all or most of their services.

    2Private physicians who provide services in the hospital are NOT covered by charity care policies. For example: if you go to the emergency room and have an x-ray, the

    charity care policy covers only the cost of the x-ray, NOT the cost of the special physician (radiologist) who reads the x-ray.3

    Most hospitals require patients to prove that they have applied for and been rejected by other government insurance programs like Medicaid.