connectionsresidential HVaC & Plumbing Professionals newsmagazine Volume 7, issue 1

connections 01. 2010

A New DecADe Of INNOvAtIONforward thinking In 2010 And Beyond

2010

2010

a new decade of innovation forward

thinking in 2010 and

beyond

Forging Ahead. while other

companies circle the wagons,

Honeywell will continue to blaze

innovative new trails. As we move

forward in 2010, Honeywell has

never been more committed to

helping you grow your business

and better serve your customers.

from new product introductions

and new sales and marketing

programs to extensive training

opportunities, this edition of

connections is packed with

information to help you begin

another decade of success with

Honeywell as your partner.

connections 01. 2010

02

Honeyw

ell Prestig

e07

03

Updated consumer website 04• New Year. New Website.

thermostats 06• Meet the Newest Member of the VisionPRO® family

• New Prestige® Battery-Powered Demo

• Prestige Just Got a Little More Prestigious

• Meet More Application Needs from One Source

Indoor Air Quality 08• Make the Switch to More Than a Switch

• TrueDRY™ Dehumidifiers Now R410A Compliant

• TrueSTEAM™ Contractor Gets Tuned Up

Hydronic, Heating controls and Plumbing 10 • AquaReset™ – You’ll Love the Time Savings

• AMX300 – Finally, Installation That’s (Almost) No Sweat

• Aquatrol – Simpler. More Powerful. More Energy Efficient.

• Business Looks Brighter with Glowfly™.

training and Support 12• Live, Grow, Thrive with eLearning Live

• Classes Now Enrolling for Homes University

• RedLINK™ Possibilities Keep Growing

• Training with combustion Products is essential

RedLINK Challenge 14• Everyone’s a Winner with RedLINK

08

in this issue

06

12

thermostats

indoor air quality

training

new website, new tools

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04

new yearfor you and your customers

visit www.yourhome.honeywell.com today! Make sure to include the new link on your company website.

Advanced Where-to-Buy Application – this feature directs consumers to contractors who carry the product they are interested in, listed in order of geographic proximity. Over 100,000 homeowners leads delivered to contractors every year!

All-In-One Product Navigation – Provides access to any product with a single click.

Interactive Needs Assessment Tool – Asks users questions to determine their specific needs and narrows their search

down to the most relevant information.

“Smart Search” – A new spin on your average search, “Smart Search” delivers the most relevant search results including product information, owner’s manuals and answers to frequently-asked-questions.

Frequently-Asked Questions – with answers to just about anything, users search by either a product category, topic or model number to find the answers to questions they might have.

Product Comparison Tool – Provides a convenient way for users to perform a side-by-side comparison of thermostat product features, functions, looks and warranty.

Self-Service Support – Homeowners can access post-sale resources, including owner’s manuals, programming instructions and informational videos.

05

new year Homeowner Insight Helps Honeywell Revamp Consumer Website To Drive More Business To YouAt the start of the New Year, Honeywell unveiled an improved website designed for consumers who are looking for products and

solutions to meet their home comfort and Indoor Air Quality needs. Developed by consumers for consumers, the new site offers

game-changing interactive features designed not only to drive more sales to you, but also to help homeowners with pre- and

post-sale support of Honeywell solutions.

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Meet the Newest Member of the VisionPRO® familyUpgraded Model Adds IAQ ControlThe industry’s favorite touchscreen thermostat, the VisionPRO®, now

packs even more punch with a brand new model being introduced

this month. The new TH8321U1097 VisionPRO has all the features

you know and love — plus a configurable terminal which gives

you the ability to control a single IAQ product — humidification,

dehumidification or ventilation — the choice is yours.

Along with the IAQ function, the TH8321U1097 also provides these

great features:

• Desert Humidification

• Enhanced Geothermal Heat Pump Control With Fossil

fuel Back-Up

• Expanded Ventilation Lockouts

Don’t Forget VisionPRO® IAQHomeowners Love The Convenience Of All-In-One controlThe VisionPRO IAQ is still the premium

choice for controlling temperature and

IAQ products — all with only three wires.

thermostat innovation continuesfrom new thermostat technology to new ways to help you sell, Honeywell leads the way.

now with great new features

to learn more about the Honeywell line of thermostats, visit

www.forwardthinking.honeywell.com.

07

Meet More Application Needs from One Source Honeywell Light Commercial Thermostats Available Through Residential Sales TeamAs of January, all Honeywell Residential Sales

Reps are offering Commercial VisionPRO® 8000,

CommercialPRO® 7000 and MultiPRO™ thermostats.

So whether you need residential or light commercial

thermostats, your Honeywell residential team has

you covered.

Commercial VisionPRO® 8000 easy to Install. easy to Program.

With the Commercial VisionPRO

8000 your customers will enjoy

multiple lockout levels, configurable

recovery ramps, holiday setback and more. It’s sleek

design, menu-driven programming, touchscreen

display and other features make the commerical

VisionPRO 8000 the perfect choice for your light

commercial applications.

CommercialPRO® 7000Good Looks. Great Features.

The Honeywell CommercialPRO

7000 is perfect for smaller

commercial settings such as restaurants, banks, small

businesses and more. The CommercialPRO 7000

features a display that’s twice the size of competitive

thermostats while still maintaining a sleek, slim body.

Along with the energy savings your customers will

enjoy from the menu-driven programming, they’ll also

appreciate its stylish look.

MultiPRO™ 7000Multiple Applications. Multiple

Speeds.

when it comes to versatility, the new Honeywell

MultiPRO Thermostat stands out. Not only does it

offer multi-speed fan control, it covers a wide range of

programmable and non-programmable applications:

packaged terminal air conditioning (PTAC) units, fan

coil, heat pump and conventional.

You can find more information and marketing materials

for these thermostats at

www.forwardthinking.honeywell.com.

NEW — Prestige® Battery-Powered Demo Showcasing Prestige to Homeowners Just Got EasierUntil now, demonstrating Prestige

has always required wiring it to a

power source.

But not anymore. Introducing

a battery-powered backplate

that works on both HD and

SD Prestige models. Simply

remove the backplate and

replace it with a battery pack

backplate to power the Prestige

for up to two hours.

Order the customized carrying case and you can add the Portable comfort control and

Wireless Outdoor Sensor to easily showcase the system’s range of possibilities.

to learn how to order your demo backplate or carrying case,

visit www.forwardthinking.honeywell.com.

Prestige Just Got A Little More Prestigiouscustomizable Alert Messages, IAQ Control and Morewho says the good-looking

ones can’t also be smart? As

the industry’s first

high-definition, full-color thermostat, Prestige redefined how a thermostat can look.

With an update coming in April, it’s about to redefine what a thermostat can do, again.

• Customizable Service Reminders: Increases your service call revenue by letting

you edit pre-loaded service reminders or enter custom service reminders that

automatically alert the homeowner when to call you for Spring and fall service.

• All-In-One IAQ Control: controls humidification, dehumidification and ventilation —

all from a single control in the living space.

• Enhanced Geothermal Heat Pump Control With Fossil Fuel Back-Up: Allows

for additional droop and timer options, reducing the amount of backup heat needed

while also eliminating balance point control for geothermal systems.

• Expanded Ventilation Lockouts: Allows the ventilator to be locked out based on

high and/or low outdoor temperature.

• Time-Of-Use Utility Programming: Helps homeowners cut costs by programming

their thermostat settings to adjust to utility company time-of-day pricing.

coming in april

with more North American states and communities emphasizing ventilation codes,

Honeywell’s new Digital Bath Fan Control has you covered. Meeting ASHRAE 62.2

ventilation standards, this control can manually turn the fan on and off or be programmed

to run at certain times of the day for increased energy efficiency and convenience. It’s a

smart, affordable and efficient ventilation control.

Plus, it’s easy to install and looks great on the wall with a backlit display and two color

choices. Meeting Title 24 and other ventilation codes, the Digital Bath Fan Control

is simply a smart choice. Install one in every bathroom with a shower to give your

customers the ventilation and moisture control they need and the style they want.

Add Honeywell Digital Bath controls to your product offering to sell more content

and make more money per job.

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switchmakethe

to much more than a switchMeeting The Latest Codes Is Just The Beginning For Honeywell’s Digital Bath fan control

TrueDRY™ Dehumidifiers Now R410A CompliantMeet EPA Compliance With Every Model

All Honeywell Whole-House Dehumidifiers — TrueDRY™ DR65, DR90

and DH150 — now utilize environmentally friendly R-410A refrigerant

and conform to ePA standards for refrigerants. So, along with offering

you a complete selection to meet the dehumidification needs of any

size home, Honeywell also has you covered as ePA regulations

take hold. That’s peace of mind for both you and your customers.

To learn more about the versatility and many energy-saving features of the TrueDRY line

and the Digital Bath fan control, visit www.forwardthinking.honeywell.com.

Breathe easy with Honeywell IAQ Solutions

get smart and

efficient

09

What Is The TrueSTEAM Tune-Up?TrueSTEAM Tune-Up consists of nine online training modules

that cover everything from TrueSTEAM sizing and selection,

basic and advanced installations to wiring and controlling. It

also provides information on maintenance and service, as well

as tips on how to sell TrueSTEAM as a system.

Test Your TrueSTEAM Knowledge and Win! After going through the

training modules, you’ll have

the opportunity to test your

knowledge by taking the

tune-Up Quiz. Once you

complete the quiz, you’ll automatically earn a racing-themed

hat and a TrueSTEAM Training Tune-Up CD loaded with all

of the training modules. Plus, you’ll earn Triple Contractor

PRO™ points on every purchase of a wide range of qualifying

Honeywell humidifiers through March 31, 2010. Even more,

you could win a 3-day/2-night trip for two to the Indy 500, May 29-31, 2010 — a $3,100 value!

visit www.forwardthinking.honeywell.com/tuneup to get tuned up today!

Contractor Gets Tuned Up on TrueSTEAM™ and wins NASCAR® trip

NASCAR Trip Winners Cam Schock and James Kunkle

Great rewards, plus a chance to win a trip for two to the Indy 500! NO PURCHASE NECESSARY TO ENTER OR WIN. PURCHASING PRODUCTS OR MATERALS WILL NOT ENHANCE CHANCES OF WINNING. The promotion begins at 12:01 a.m. (ET) on November 17, 2009 and ends at 11:59 p.m. (ET) on March 31, 2010. Please visit www.forwardthinking.honeywell.com/tuneup/terms2 for the Official TrueSTEAM Tune-Up Promotion Rules. TrueSTEAM Training Tune-Up promotion is sponsored by Honeywell International Inc., by and through its environmental and Combustion Controls business, located at 1985 Douglas Drive North, Golden Valley, MN 55422.

get tuned up and win

today!

TrueSTEAM Training Tune-Up Is A Big Win for Business, tooOriginally, cam Schock, owner of climate control Inc.

of Aberdeen, South Dakota, just wanted to increase his

team’s knowledge of Honeywell’s TrueSTEAM humidifier.

He knew that his staff would get some prizes for going

through the online training modules and taking the

Tune-Up Quiz, but learning he’d been randomly selected

as the grand prize winner of a trip for two to a NASCAR

race in Phoenix, Arizona, was totally unexpected.

“I was floored when I got a call from Honeywell letting me know that I had won the

grand prize NASCAR trip! I certainly wasn’t expecting it,” said Schock. “The best

part of the trip was being able to see and hear the race live with perfect weather.

We had a great time.”

climate control Inc. is just one of over 600 contractors to go through the

TrueSTEAM Training Tune-Up on www.forwardthinking.honeywell.com/tuneup.

“The Tune-Up training is a great way to get all of our techs and installers the

knowledge they need to provide the high quality of service our customers

expect,” added Schock.

Schock also noted that TrueSTEAM has positively impacted his business. “The

introduction of the TrueSTEAM product line allowed us to offer steam humidifiers

to our residential customers for costs more comparable to pad style humidifiers.

That increased our humidifier sales dramatically.”

Due to an overwhelming response, the TrueSTEAM Training Tune-Up campaign has been extended through March 31, 2010!

new for 2010

connections 01. 2010

10

Finally, Installation That’s (almost) No SweatIntroducing New AMX300 Mixing Valve KitsMore and more states are requiring mixing valves in all homes, but installation doesn’t have to

cramp your productivity. The new Honeywell AMX300 Mixing Valve is literally almost no sweat:

• Increased Profits: Installs in as little as 15 minutes to lower labor cost

• Everything You Need: Kit includes materials to decrease the number of additional parts needed

• Simple Installation: Requires a maximum of two sweat connections

Best of all, because the AMX300 costs about the same as previous models and is faster to

install, you’ll enjoy more profit per job! Learn more at www.forwardthinking.honeywell.com.

Add Outdoor Reset With Honeywell AquaReset™ Improved boiler efficiency and lower energy bills make

the AquaReset™ Outdoor Reset System a winner with

homeowners. The AquaReset takes an already-efficient

Honeywell Aquastat® and uses reliable EnviraCOM™ to

link it to an outdoor temperature sensor to maximize

energy savings.

the boiler setpoint can decrease automatically based on the outdoor

temperature while still providing all the necessary heat to maintain the

comfort level. “Previous energy-saving systems have been cumbersome

and time-consuming for contractors to install,” said Rich Simons, Director

of Product Marketing, Honeywell Residential Combustion Control. “With

the Honeywell AquaReset, contractors can now offer a pocketbook-friendly

energy-savings device that can be installed quickly.”

Learn more about AquaReset at www.forwardthinking.honeywell.com

(almost) NO SWEAT

homeowners love the energy savings. you’ll love the time savings.

“With the Honeywell AquaReset, contractors

can now offer a pocketbook-friendly energy-

savings device that can be installed quickly.”

Simplified Installation and Advanced controlThe new Honeywell Aquatrol design

lets you work on more advanced

hydronic heating applications while

enjoying easier installation.

“The ease of use and customization

options make this a perfect product

for contractors who want to offer

increased energy savings to their

customers, as well as reduce their own installation time on the job site,

leading to increased profits for their business,” said Bala ekambaram,

Director of Product Marketing at Honeywell.

Aquatrol comes with intuitive, color-coded wiring terminals for simple

installation, plus it’s pre-programmed with the most common installation

settings so contractors can use it right out of the box. for those who

prefer more advanced customized options, a plain-language digital

screen guides contractors through easy-to-follow menus, reducing the

need for an installation manual.

The modular design of Aquatrol allows contractors to easily expand up

to 64 zones of heating, and recent enhancements allow it to work with

any digital thermostat and control up to two stages of heating, making it

an ideal solution for jobs of any size or complexity.

Learn more and get your free brochure at www.forwardthinking.honeywell.com/aquatrol.

The First Universal Hot Surface Igniter That’s Truly UniversalPut an end to confusion over which replacement hot surface igniter to use

by simply keeping a supply of Honeywell Glowfly™ Universal Hot Surface

Igniters on your truck. “Replacing a hot surface igniter can be tricky,”

said Thurman Melson, Director of Marketing, Honeywell Residential

combustion control. “Honeywell has made it easy with Glowfly.

Contractors will no longer need to carry a variety of replacement parts to

match the wide range of igniter styles used in various furnace brands.”

Specifically designed for service replacement jobs, Glowfly is a silicone

nitride universal hot surface igniter for furnaces and other gas-fired

heating appliances. Each Glowfly igniter includes six custom mounting

brackets that are optimized to replace more than 110 igniter applications

from nearly every furnace manufacturer. Plus, Glowfly is available in a unique truck-ready six-pack that includes a visual cross-reference guide right

on the package. Just remove the old igniter and compare it with the diagrams on the package to determine the correct mounting bracket for the job.

Learn more about Glowfly’s durability and installation ease at www.forwardthinking.honeywell.com.

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Aquatrol® Hydronic controls — Simpler. More Powerful. More Energy Efficient.

Glowfly™

business looks brighter with

“Honeywell has made it easy with Glowfly.”

the only one you

need

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12

January 26, 2010, 10:00 a.m. CSTtrueZONe® technical training

February 2, 2010, 10:00 a.m. CSTGlowfly™ Universal Hot Surface Igniter

February 9, 2010, 10:00 a.m. CSTWhat Does The R22/R410A Transition Mean To You?

February 16, 2010, 10:00 a.m. CSTHoneywell Mixing Valves

February 23, 2010, 10:00 a.m. CSTTrueSTEAM™ Humidification Systems

Learn, Grow, Thrive With eLearning Live Part of Honeywell’s commitment to contractors and distributors is to provide the best training support in the industry. eLearning Live

Webcasts are one hour online training sessions taught by Honeywell Product Managers and Technical Specialists. Here’s the schedule

for the first quarter of 2010:

Q1 Schedule March 2, 2010, 10:00 a.m. CSTNew ventilation Systems And controls

March 9, 2010, 10:00 a.m. CSTHoneywell Light Commercial Thermostats

March 16, 2010, 10:00 a.m. CSTHoneywell Dehumidification Systems

March 23, 2010, 10:00 a.m. CSTOutdoor Reset Solutions – Honeywell AquaReset™ And Aquatrol™

March 30, 2010, 10:00 a.m. CSTRedLINK™ Product Updates

Learn more at www.forwardthinking.honeywell.com

Register Now For Homes U 2010to compete today, contractors and distributors need new ways to reduce

overhead while still increasing profit. In-depth product knowledge,

competitive differentiation and a sound business strategy are critical for

company success.

It starts with training that offers a solid foundation for increased sales

opportunities. Honeywell Homes University is a three-day training program

that not only focuses on in-depth technical product training, it also

emphasizes key selling strategies to help contractors and distributors

grow their businesses.

Upcoming Spring Sessions: • March 23 – 25 • April 13 – 15 • May 4 – 6

registertoday!

to register or learn more, visit homesu.honeywell.com

Stay NATE Certified with Honeywell’s eLearning Live, Homes U and Source training.

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RedLINK™

Possibilities Keep Growing

Gas and electric sparks can be a dangerous combination if not

handled and controlled properly. That’s why more than 35,000

service technicians have been trained through Honeywell’s Source

For Gas Ignition class.

An 8-hour classroom and hands-on training class, the course

covers flame detection, intermittent pilot, direct spark and hot

surface ignition controls, advanced burner controls and much more.

classes are taught by industry veterans with decades of gas-ignition

product experience, and the class is NAte certified for 8 hours toward

re-certification.

Learn more at customer.honeywell.com/training

training and safety are always importantWith Combustion Products, They’re Essential

Every day, contractors are discovering more great uses for RedLINK

wireless technology. They’re finding that RedLINK isn’t just for “niche”

or unique applications — it’s an everyday problem solver that allows

them to quickly and easily meet the demands of more jobs in less time.

They’re making more money while increasing customer satisfaction, and

no one will ever complain about that.

The Honeywell RedLINK Application Library puts a complete RedLINK

resource at your fingertips. Designed to help you quickly identify what

RedLINK parts you’ll need on your specific job, the library offers

downloadable guides for a wide range of common installations.

Best of all, it’s quick, simple and intuitive. Just enter your specific

application and requirements into the Search filter, and with the

click of a mouse you can choose to see the materials and installation

instructions or just the bill of materials. Print out your list, get your

parts, and you’re ready to go.

Available 24/7 at www.forwardthinking.honeywell.com/redlink, the RedLINK Application Library is the ideal place to start every job.

And So Is The RedLINK™ Application Library

available

24/7

learn from the best

connections 01. 2010

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But These Four Contractors Have Even More To Smile AboutWith contractors offering up stories every day about how RedLINK™ technology works for them, Honeywell

put together The RedLINK Challenge, a quarterly competition for the best RedLINK stories. Quarterly winners

are featured in an article in The NEWS as well as other Honeywell communications materials. A Grand Prize

winner — to be announced soon — will receive $5,000 in RedLINK-enabled products.

everyone’s

with RedLINK™

A Grand Prize winner — to be announced soon — will receive $5,000 in RedLINK products. Wireless Technology

who will be the

winner?

15

Zoning Install time cut By 40% With RedLINKHome comfort Systems

Steve and Mike Bilica are

co-owners of Home comfort

Systems near chicago. After

submitting their story about cutting

zoning installation time by 40%

with RedLINK products, they were

named the first RedLINK Challenge finalists and had their business

featured in the NewS.

california contractor Profits from Portable comfort control L&O Heating and Air Conditioning

Helping a customer achieve home

comfort and energy efficiency —

in an older home where zoning

was impractical — by using the

Portable comfort control and

other RedLINK products earned

the second RedLINK Challenge finalist slot for Scott Olson, owner

of L&O Heating and Air Conditioning in Simi Valley, California. His

story was told in the NewS.

virginia contractor Profits through Packaging PrestigeJames River Air Conditioning company

Owner Hugh Joyce of

Richmond’s James River Air

conditioning company uses

Honeywell RedLINK products

— in this case, the Prestige®

thermostat — to help his customers get total home comfort and

energy savings. This third RedLINK Challenge finalist story was

featured in the NewS.

South carolina contractor Gets a Fast Break with RedLINKcool care Heating and Air Inc.

when a local school needed a

new way to control its eight rooftop

units — without running any new

wires — cool care Heating and Air

installed eight Prestige thermostats

and, using the convenient USB

flash drive programming option, set up all eight in less than 10

minutes. the entire installation took less than two hours. this fourth

RedLINK Challenge finalist story will soon be featured in The NEWS.

VOTE NOW FOR THE GRAND PRIzE WINNERThe selection of the RedLINK Challenge Grand Prize Winner is coming down to the wire, and Honeywell wants

you to help. visit www.forwardthinking.honeywell.com to see the choices and cast your vote for the winner.

Grand Prize Finalists

$5,000 RewaRd Get your face on more than a poster when you take the RedLINK Challenge. You could pocket a $5,000 reward and get some positive publicity for your company

when you share your experiences with Honeywell RedLINK products. Telling your

stories at www.forwardthinking.honeywell.com/redlinkchallenge could make you

a legend in your own time. A winning installation will be chosen each quarter to be

featured in a trade publication, and the RedLINK Installation of the Year will receive

$5,000 worth of RedLINK products.

Be featuRed IN aN ad —pLus RedLINK pRoduCts WoRth $5,000 win

take the RedLINK™ Challenge

HoM489-2 redLink Flyer.indd 1 2/23/09 1:31:16 PM

contractors across North America have answered the call for RedLINK™ Success Stories. congratulations to our four finalists — who are now in the running to be the Grand Prize Winner — and thank you to all of our entrants.

check out their full stories at www.forwardthinking.honeywell.com/redlinkchallenge

$5000GrandPrize

Stay connected with the latest forward-thinking innovations at www.forwardthinking.honeywell.com

• Complete information on Honeywell innovations – All product categories – Includes an ever-growing RedLINK™ Library

• Training through online modules, Homes University, eLearning Live, TrueSTEAM™ tune-Up and more

• Literature downloads that help you: – Sell — Product brochures and sell sheets – Train — Demos, fAQs and training modules – Install — Installation and owner’s manuals – Promote — Photography and promotional

pieces

Honeywell helps you stay out in front of the competition by delivering leading-edge product innovations. But the forward thinking doesn’t stop with products. Honeywell supports you with an industry-leading residential products resource at www.forwardthinking.honeywell.com.

always thinking ahead

50-1492 PMJanuary 2010

© 2010 Honeywell International Inc.

stay up-to- date

connections 01. 2010