connecting you 2014 slides
DESCRIPTION
Slides from the 2014 Connecting You SeminarsTRANSCRIPT
© 2014 IBM Corporation
Connecting Youan
Update from
Agenda
Agenda
8:00
Breakfast
8:30Messaging - The IBM Messaging Story
Collaboration - The Evolution of Collaboration
Kenexa - Building a Smarter Workforce
Digital Experience - Exceptional Digital Experiences
10:40
Overarching Themes
CLOUD FIRST MOBILE ALWAYS FLEXIBLE CHOICES
© 2014 IBM Corporation
Messaging Update
IBM provides choice for client experience
Abbreviated dates
Social Theme: cleaner, more modern look, adopted across
IBM product line for UI consistency
Embedded Experiences
Shortcuts
“Group By”and
“Show Beginning”
Enhanced Search
IBM Notes 9Social Edition
8
Under development for 18+ months Overarching goals:
– Modern● Use of current theming styles● Simplification and de-cluttering of interfaces● Integrated web experience – Notes Browser Plug-in®
● Extensibility using the most current and stable web technology– Easy-to-use
● Productivity feature enhancements● Easier discovery of capabilities● Default settings changes
– Socially-enabled● Live social capabilities in email – “Embedded Experiences”● Social extensibility with the OpenSocial® platform● Expanded and updated IBM Connections® integration
Leveraging the strength, commitment and clarity of the IBM brand
IBM Notes 9.0Social Edition
9
Embedded ExperiencesWork without switching context...stay focused NOT this...
10
Embedded ExperiencesWork without switching context...stay focused ...THIS!
Download the file directly from
within mail
See the latest and add
additional comments
11
Embedded ExperiencesWork without switching context...stay focused ...or even THIS!
Approve or Reject from within mail
12
My 9.0 favorites... “Discover” page Click on URLs in edit mode “Quick Find” Group by Date “Sticky” auto-sort for Date columns “Snippets” (Show Beginning of Message) Single-click access to Mail, Calendar, Contacts... “Rolling Calendar” view (additive weeks) “Weekly Planner” view Category colors “Add Sender to Contacts” “Reply to All” from Sent folder “Paste as Plain Text” Shortcut key (Ctrl-R / Ctrl-Shft-R) Apple® Mac® Cocoa® support
13
Open mail database performance improved by 20% of first time open (>23% in 9.0.1!)
Open mail database subsequent opens improved by 5%
Subsequent Notes start-up time improved by 6%
Opening an email document is improved by 5%
Switching tabs improved by 3%
IBM Notes 9Performance improvements
14
Notes Application Virtualization VMWare® ThinApp®, Micrsoft App-V®, Spoon Technology®
Encapsulates application from underlying operating system using a virtualization layer; allows local execution and integration with the OS without needing to be installed
Simplifies initial deployment and subsequent updates (e.g., FixPacks, enables easy piloting of new versions, etc.) A number of large companies are piloting the use of Application Virtualization for their Notes and Notes Browser
Plug-in deployments IBM has announced full support for application virtualization – as part of the development process – via a white
paper published in late-2013
http://www.ibm.com/developerworks/lotus/documentation/notes/notesvirtualization/
15
What's ahead for Notes?
“Candidates” → “Choice,” “Interop,” “Delighters” Notes on Apple® Mac® 64-bit OS X®
Run rules on existing email messages “IBM mail support for Microsoft Outlook 2013” GA Local archiving for SmartCloud Notes web “Invitee can forward a meeting invitation as an invitation” Delegate Calendar without delegating Contacts Display Internet addresses instead of Notes addresses Simplified archiving and mail clean-up Simplified search user interface Improved calendar interoperability with Microsoft Exchange®
16
IBM provides choice for client experience
17
IBM iNotes 9 Social Edition
Global actions
Launch Notes Browser Plug-in and Connections
Enhanced search
Improved cross-browser attachments area
Social Theme:cleaner, modern, look,
aligned with IBM portfolio
Abbreviated dates
Notes doc links
18
Color-coded left stripe Conflict indicator
Double clicking open area allows easy
creation of another entry at the same time
IBM iNotes 9 – Calendar View updatesSocial Edition
Invitations show by default
19
IBM iNotes 9.0Social Edition
Consumability: Abbreviated dates Quick find Vastly improved Calendar Create, Edit and
Notice forms Calendar view improvements NEW dynamic Scheduler widget Import existing contacts from Microsoft® Outlook®
Return Receipt generation control Paste images from clipboard (Firefox only) Drag 'n Drop attachments (HTML 5 APIs) Extensibility via Notes Widgets and Live Text
(OpenSocial gadgets) Open widget content in new sidebar panels or
tabs
Secure attachment viewing (now on Greenhouse; planned for SmartCloud and on-premises)
Relocate folders
Social integration: Embedded Experiences Activity Stream with “Updates” widget Connections Files integration IBM Social theme
NEW Notes links and web links, displayed together
20
IBM iNotes Modes: Optimized for Desktop and Mobile
Full:● Modern web experience● Responsive Ajax client● IBM Portfolio integration● New accessible mode
Ultra-light:● Touch-optimized● Default for mobile
devices
21
iNotes 9.0.1– Internet Explorer spell checking ~ up to
90% faster iNotes 9.0
– Invitee opens meeting invitation from inbox ~ 50% savings
– Chair creates a new calendar meeting ~ 30% savings
iNotes 8.5.x Improvements– Mail Compose form – 8.5.2– Mail Read form – 8.5.1– Framework, calendar views – 8.5
IBM iNotesContinued performance improvements
Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.
22
What's ahead for iNotes?“Under consideration”✔ Delegate Calendar and To-Do without delegating Contacts✔ Update / Remove on-line meeting info✔ Offline and Local archiving improvements✔ System Tray Notifier for new messages and alarms✔ Chrome: Drag attachments from message to desktop✔ Mini-business cards when hover over names✔ “Objectized” names within addressing input fields✔ Simplified search user interface Run rules on existing email messages Invitee can forward a meeting invitation as an invitation Contacts area modernization Type-ahead within Starts With, Group by date More full mode areas made accessible Touch-friendly enhancements Improved extensibility and customization Customer-critical Notes feature parity Improve group calendar area Increased portfolio integration, symmetry and content
sharing, particularly with IBM Connections Analytics to help you focus on critical mail
23
IBM provides choice for client experience
24
● Applications
Problem: Can't access traditional Domino applicationsNotes Browser Plug-in: applications run in a browser with no design modification
9.0 + SmartCloud NotesNotes Browser Plug-in
● Applications● Mail-enabled
applications
9.0.1 + SmartCloud NotesNotes Browser Plug-in
25
IBM Notes Browser Plug-in Homepage
TipsLinks to most recently used applications
26
Notes application in the browser
Notes Statusbar
Notes Toolbar
Notes Menus iNotes Integration
Notes Application
Area
27
IBM Notes 9.0 Browser Plug-in Designed to easily extend applications previously available only to Notes users out to
web browser users, as well Provides a powerful compliment to existing XPages capabilities Allows applications to run in a browser with no modification! Lightweight install, similar to other plug-ins in size, deployment time and configuration
requirements
Minimal limitations:– Windows only (for now, at least!)– Not designed to support mail template, rather, to work in conjunction with iNotes– Firefox and Internet Explorer along with Citrix, in first release
Licensing: Enterprise CAL, CEO Communications, Collaboration Express
28
IBM provides choice for client experience
29
March (9.0) Notes Traveler 9 available on IBM i Support for Microsoft® Windows®
Phone 7.5/7.8 and 8.0 Support for Microsoft Windows
RT™/Pro™ Tablet Support for BlackBerry® 10™ devices
July (9.0.0.1) Out-of-Office support MDM APIs Smart Forward/Reply Prevent copying Updated contact display
Traveler 9 in 2013 Contacts on iOS®MobileIron® on Android®
New options for securing Traveler data Enhanced attachment security MobileIron integration
30
Productivity enhancements– Sync trash folder– Response indicators in inbox– Sending S/MIME encrypted mail
Integrated collaboration suite– Sametime awareness– Integration with Connections services (Files,
Communities, Activites) Enhanced Support on Windows Phone
– Calendaring, ToDos Improving Traveler Security
– MDM integration– DLP enhancements– Certificate-based authentication
Native Notes Traveler iOS!– Secure, single app– Cross-app integration– More Domino-specific features
Android “Client of the Future”
Traveler 9 in 2014 NEW Android experience
31
IBM Notes Traveler 2014 Strategy and PrioritiesTraveler on iOS
Full Notes Traveler iOS clientSolution for those who need/want to move past current implementation limitations:
Security: Fully containerized client Single App: No bouncing to other apps for common tasks:
– Domino Encrypted Mail– Prevent Copy– Out of Office
Calendar: Address Domino incompatibilities with iOS calendar app Domino specific features not available in on board apps:
– Mail: two way draft folder sync, optimized mail search and sort– Calendar: free time search, delegation, to dos integration– Contacts: Domino specific fields & lookups
Cross app integration with Connections & Sametime (Sametime presence, direct Connections actions)
Still provide integrated work & personal experience expected by iOS users Multiple mail, calendar, contacts accounts accessible via a single app
32
IBM provides choice for client experience
33
What is IBM Mail Support for MS Outlook 2013? Allows Domino 9.0.x and Outlook 2013 to communicate via Exchange ActiveSync (EAS)
– Outlook 2013 natively offers EAS account configuration– This is a capability vs. separate solution (i.e., IMAP, POP3, etc.)
A lightweight Outlook 2013 add-in exposes additional functionality beyond what Outlook 2013 natively offers for EAS configurations– Leverages Domino REST services
Capabilities– Mail, calendar, contacts, delegation, offline, search, Notes encryption, OOO, etc.
Limitations– Outlook 2013 only (Win 7+)
● No support for prior Outlook versions possible (only Outlook 2013 supports EAS v14)● No Mac support (EAS not supported for Mac Outlook offerings)
34
IBM Mail for MS Outlook - Requirements
Client– Outlook 2013 on Windows only
Server– Windows 64-bit / Domino 64-bit platform– Requires:
● Domino release 9.0.x● HTTP protocol● IDVault
– Language: English Only
Other considerations:– Clients must use local mail files (this is a synching solution,
which means there is no direct server access of mail files)
Full calendar, free/busy time support in either client...
In Outlook 2013, open Doclinks in Notes Browser Plug-in...
37
Target Milestones
Started Q2 / continues through Q3 2013 – Alpha / Code Drop 1– Alpha will be limited to around 6 customers
Q4 2013 “Limited Availability” release in conjunction with IBM Notes/Domino 9.0.x – Release will be limited to ~100 customers– Platform/Language: Windows, English Only
Additional “Limited Availability” releases throughout 2014– Releases to incorporate customer feedback and solidify capabilities– Delivery mechanisms to be determined (e.g., Solution Catalog delivery similar to
Connections Mail)– General Availability would align with future Domino release– Cloud availability for SmartCloud Notes targeted for Q1 2014
38
IBM provides choice for client experience
39
Domino 2013 9.0
– SAML Single Sign On support– Notes Federated Login - No ID file, No Problem– Security Enhancements – TLS and SHA-2 support– OAuth Support - Open Standard for Authorization– DBMT → DataBase Management Tool– IBM Domino 9 Hypervisor Edition
9.0.1– Quality: Notes / Domino Social edition 9.0.1 was focused at addressing important IBM
customer reported defects– XPages Mobile enhancements: detect device type, orientation, event changes– New REST calendar service
40
IBM Domino On-boarding Manager Migrate email, calendar, contacts from Exchange 2003/2007/2010 into Domino Active Directory migration to automatically create users and groups in the Domino directory
● Supports Active Directory 2003 and 2008 Requires Notes 9.0+ on the migration workstation Migrated NSF files can run on Notes/Domino 9.0.x and the latest 8.5.x version For important PST files, can import to Exchange server then do the migration Has been used by some customers/partners in North America, Europe, and Asia Pacific, with the largest single user data size >30GB Are you interested now?
● Please contact your local ISSC rep for project planning and migration. – On site migration– Migration utility setup on Softlayer cloud for PST uploads and migration– Better planning, issue isolation and savings on learning curve
● A Limited Beta is available customers/partners who have a project can be invited to get the build. Please let us know if you are interested!
41
Domino 2014 – Focus on Enhancing Search We recognize this is an important area to focus on as information stored in mailfiles and
application databases continues to grow at a rapid pace.
Changes to date have been incremental as the underpinning is still based on GTR– Move FullText indexes to a separate disk– Better management of index updates– Fixing bugs as they come up
Limitations solved by newer technologies like Apache Solr (http://en.wikipedia.org/wiki/Apache_Solr)
Advantages to Solr– Accessible via multiple programming languages(REST like APIs)– Highly scalable– Allows for full-text search
42
Simultaneous Language Ship
Currently it takes roughly 90 days from English release to complete localization, testing and shipping all of the Language releases
In the future we plan to simultaneous ship language release for Notes/Domino instead of staggered releases.
The beginnings of this work has occurred in 9.0.1 where we switched to using the IBM Translation Service Center
43
IBM provides choice for Cloud Deployment
44August 2013 IBM SmartCloud for Social Business 44
SmartCloud Engage Advanced: Portfolio Overview
DashboardYour personal homepage, providing you with a consolidated overview of your business network
PeopleThe People feature allows you to manage your contacts and connections; project your personal Profile
CommunitiesCollect resources and share among people with common interests, responsibilities or joint projects
ActivitiesIntroduce new projects, track a meeting to-do list, brainstorm new solutions and more
FilesAn online space for storing and sharing documents, presentations, bookmarks and content collections
FormsCreate and publish surveys and forms for your businessEventsOnline event management – manage registration, host your event and conduct post event analysis
MeetingsShare your entire screen, publish select documents and even attend a meeting via your smartphone
Instant MessagingCommunicate in real-time – text chat instantly with business contacts and colleagues
E-mailEnterprise-ready Web, Mobile and Rich Cliente-mail capabilitiesCalendarView your colleagues' free and busy times and create and share multiple calendars
IBM DocsWeb-based editors for creating, sharing and collaboratively authoring word processor, spreadsheet and presentation documents
4528/03/14 SmartCloud for Social Business - Open Mic - What's New in SmartCloud Notes45
120
IBM SmartCloud Notes Offerings
46
47
Moving To Cloud… SimplifiedWith the “Bridge to Cloud” Play
Renew mail subscriptions….and apply on-premises investments to seats in the cloud……for little to no additional cost
49
IBM provides choice for client experience
IBM Mail IBM Mail NextNext
50
w a s te
w o rktim e
We
a lo t o f
a t
51
Organizations lose:
§ $1,250 per user in annual productivity because of time spent dealing with spam
§ $1,800 per user on unnecessary emails from co-workers
Source: http://blogs.atlassian.com/2012/09/collaboration-best-practices-3-reasons-email-hurts-productivity/
IBM Mail NextFocus on your work, not your inbox
Empowered mail that helps you:§ Focus on your top priorities§ Find anything in your inbox or archive§ Dominate your action items
52
IBM Mail Next§ FAST search§ TUNE-IN the important, TUNE-OUT
the yammering§ OPTIMIZED for mobile, web§ DELIVERED in the cloud
Designs Subject To Change
IBM Mail Next
53
My calendar
Things “I owe” others
Things “others owe me”
DashboardMy “VIPs,” or
management chain, or experts, or…
Designs Subject To Change
IBM Mail Next
54
Hover and click (or gesture on mobile
device)
“Flip” to reveal meeting details
Go to my inbox
“What needs my attention?”
Designs Subject To Change
IBM Mail Next
55
Team analytics
“What’s new?”
“Mute” a thread or
conversation
Designs Subject To Change
IBM Mail Next
56
Team analytics
Designs Subject To Change
IBM Mail Next
57
Easily share content with a
community
In-line attachment
preview
Powerful, faceted Search
Designs Subject To Change
© 2014 IBM Corporation
IBM Collaboration Update
Darren BelfordStuart DuguidClient Technical Professionals | IBM Collaboration Solutions
What an IBM “Cloud First” Approach Means
Marketing / Offering Awareness
Get the word out Reach
Let customers know that IBM has an extensive portfolio of cloud solutions and expertise
Offerings Provide turnkey set of public / private / hybrid solutions and guidanceon how to choose
Sales& Adoption Offer range of deployment
models based on customer needs
Provide licensing and contract options that make it easy to adopt
Development Single code stream with defined
release cycles for all delivery models Continuous Delivery to speed
deployment and updates to public / private cloud
Cumulative On-Premises release cadence
Design Thinking: team with customers to build powerful user experience, quickly realised with our cloud services
Announcing IBM Connections
SocialNetworking
Meetings
Docs
Chat Content
XPagesIBM Connections platform
IBM Connections SDK tool-kit
61
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose1Source: Gartner Magic Quadrant for Social Software in the Workplace, September 20132Source: The Forrester Wave™: File Sync and Share, Q3 2013; Cloud Strategies for Online Collaboration Software Vendors, Q3 2012, and Enterprise Social Platforms, Q3 2011, Forrester Research, Inc. 3Source: IDC: Number 1 position from 2009-2012, IDC Worldwide Enterprise Social Software 2013-2017 Forecast and 2012 Vendor Shares: From ESS to ESN, doc #241323, June 2013.4Source: Aragon Research Globe for Enterprise Social Software, September 2012
IBM Social Business Leadership
62
IBM Connections 4.5IBM Connections Content ManagerOutlook Sidebar Plug-inActivity stream portlet
Cloud:Mobile Community files, forums,bookmarks
On-prem:Mobile @-mentionsMobile post to community/profile Mobile single tap to view fileMobile access Downloads from main nav
Jan
Mar
Jun
Sept
Dec
IBM Docs on Mobile cloud
AirPrint support (cloud/on-prem)
Next Gen Theme (on-prem)
Cloud:Cloud update to Connections 4.5Next Gen Theme, Global searchMS Office & Desktop pluginsMobile Community folders, Mobile contactsOn-prem:IBM BPM & Connections integrationGovernment 2.0 Template for PortalMobile two factor authenticationMobile action required in streams
Cloud:Activity Streams & MicrobloggingCommunity microbloggingSocial bridging (cloud/on-prem)Community EventsView open questions per communityThreaded comments in blogsEdit comments in blogsEmail digestsWiki Table of contentsMobile microblogging & file syncNotifications in mobile open mobile appNew media gallery / wikis (cloud/on-prem)
On-prem:Community polls/surveysOpenOffice plug-in for ConnectionsQuickr → CCM migration tools
Mobile:Support iPad Mini/ iOS 6.1I'm Following view now default
IBM File Viewer (on-prem)
IBM Connections Suite 4.5.1
Cloud:File Sync on desktopIncrease % of relevant info in streamConsolidated views in homepageActivity stream badgingCommunity polls/surveysCommunity landing pageCommunity soft delete@mentions in blogs/ideationSeparate My Activities/CommunitiesView forum replies sequentiallyMobile Push Notifications for Action Required
On-prem:Community-owned foldersMobile file syncCCM on MobileAirPlay of Docs presentations
IBM ConnectionsDeliveries in 2013
Collaboration outside my organisation
Business Challenge● Working on a detailed response document to a tender, involving Business Partners and Contractors● Several members of the team, including Paul are traveling overseas & only carrying a tablet.● Need to ensure we are all working from the same document● The deadline for submission is non-negotiable
Solution● By utilising the Collaboration capabilities within SmartCloud for Social Business, I can effectively
share and collaborate with the right people instantly
Benefits● Fast and Effective - Share files easily and effectively both inside and outside my organisation,
allowing for document control ● Access from anywhere, anytime
Let's look at some of these new 2013 features in action...
6412
Web-based survey/poll designer
Create single question polls Multiple questions in one
page Define which responses are
required Place questions in a logical
order on a page Control how questions flow
with rules Notifications in the stream to
raise awareness and engagement
Polls and SurveysGet a pulse on your team
65
Browse through media quickly
and upload using device camera
New Media Gallery Layout Take pictures and videos in
the field and collaborate with those back in the office
Take snapshots of a whiteboard and share back meeting notes
MobileAnytime anywhere collaboration
Announcing IBM Connections
SocialNetworking
Meetings
Docs
Chat Content
XPagesIBM Connections platform
IBM Connections SDK tool-kit
IBM Sametime 9DEVELOPMENT BETA PROGRAM LAUNCH DATES
7 Sites3 Continents15 Months
480+ Testers35 Customers
Cloud and On-Premises3 Months
Announcement: Sep 10Virtual Event: Sep 18
GA: Sep 20
68
§ A modernized user experience– A significant and very interesting makeover
§ Rich communications– Voice is required, video is strategic
§ Mobile– Primary and first for delivering innovation
§ Enhancing the social experience– Because social isn’t social if you can’t communicate
§ Platform and feature enhancements– Updates, fixes, improvements...
§ New packaging– Simpler and easier to sell
IBM Connections Chat & Meetings (Sametime 9) ThemesDelivered September 2013
69
One UI benefits for the Sametime 9 user experience
§ An improved desktop client– Fewer steps to get to a menu option– Shorter context menus– High-priority functions moved to single-click
(or tap) access§ Faster Web clients
– Twice as fast compared to Sametime 8.5.x§ Beautiful mobile apps
– Intuitive, elegant and easy to use§ A consistent look-and-feel
– Across clients– Consistent with the greater portfolio
70
Mobile chat
§ Soft phone– Dial-out to PSTN over the data network– SUT ring-back support
§ Point-to-point video on tablets§ Point-to-point audio for phones§ Push notification support for Android
– Incoming messages pushed from Google® Cloud Messaging® while in background
– Improves battery life§ One UI alignment for tablets
– A consistent user experience with PC clients§ Device and OS support updates
– Apple® iOS® 7.x– Google® Android® 4.x
71
§ Smarter Meetings concept– Scheduled meetings view
• IBM Notes, Microsoft® Outlook®– One-tap join– Audio-only meetings (conference calls)– Invited-vs.-present view– Device-side annotations– Preview mode for shared documents– Continuous-presence A/V for tablets– Server-side recordings support– Remote control (device to desktop)– Integration with IBM Connections
• Files, Profiles§ One UI alignment (phones and tablets)§ iOS 7.x and Android 4.x
Mobile meetings
72
Social features included in this release
§ Integration with Connections
– Meetings integration with Files• Web meetings client• Mobile meetings app
– Integration with Profiles• Mobile meetings app
– Community widgets• Video Chat• Persistent Chat Rooms• Meeting Rooms
§ Improvements to community features– One UI alignment– Improved notifications and alerts for
Persistent Chat Rooms– New policies for managing screen sharing
73
IBM Sametime® 9 Deployment Architecture
Meeting Server
Community Server
SIP Proxy / Registrar
Conference Manager
TelephonyApplication
Server
TelephonyControl Server
Sametime Proxy
SIP Edge Server
TURN ServerTCSPI
HTTP Reverse Proxy
Sametime Unified Telephony
Media Subsystem
Firewall Traversal
DMZ
Enterprise Telephony
HTTPVirtual Places (VP)SIPMedia (RTP)API
Voice / Video ComponentSametime Dependency3rd Party Component
VMGR ClusterVideo
ManagerVideo
Manager
Video MCU
Video MCU
Site 1 Site 2
VMCUPool
Wondering why you should care about desktop video?
External Access
7474
Studies have shown > 90% of communication is non-verbal
Increased productivity is now cited as greatest benefit of video
Your remote workforce wants to feel more engaged
Your customers may have questions
75
But don’t take our word for it… hear what experts in the industry have to say
Reference: Weinstein, Ira M., Nilssen, Andy 2013. “End User Survey: The “Real” Benefits of Video” Wainhouse Research, LLC
76
Regional Management More frequent quality engagementBusiness Challenge
• Individual interaction with regionally dispersed site management• Infrequent visits due to distance and time
Solution• Leveraging Sametime regional managers can have face to face engagement with local teams• Let's take a look – Demo time.
Benefits• Dispersed teams can share solutions to similar challenges across locations• Management and local teams form a more personal bond and with adhoc real-time communication
reach decisions faster and gain efficiency• High Quality & Secure User Experience – Both internally and externally• Faster time to access A/V services & meetings – Increases Productivity• Integrated Library – Ease of access to Meeting history• Meetings easily recorded and shared... - Ideal for training
77
Regional Management
Remote Expert
Customer Support
Recruiting and Onboarding
78
Citrix® or other Virtual Desktop solutions
Today Future Directions* Citrix is supported for most Sametime features
– Not including audio, video, and telephony Testing reveals some working A/V scenarios
– Especially for audio and telephony– Not supported today, but will be eventually– Operates in “compatibility mode”, via Citrix server– Not scalable, especially for video use
Enhance support to include “optimized mode”– Streams directly to/from the client– Scalable for an enterprise solution
Support H.264 SVC
Thin Client VDI Server
Remote Endpoint
Sametime Client
SIPMedia
Built-in Device Handlers
Thin Client VDI Server
Remote Endpoint
Sametime ClientSametime Media Plug-in
* Future directions are areas we considering for future development
79
The Roadmap for 20141Q14 2Q14 3Q14 4Q 14
Clo
udPr
em
is es
Meetings to Sametime 9 “Present In Meetings” from Files
Web chat to Sametime 9 File transfer from web chat
Chrome support
79
1:1 Audio & Video Calls, including mobile
Chat with guest users Screen capture from web chat Web chat file transfer from
Connections files App Share Improvements
Communities own Meeting Rooms
Communities and public groups in IM contact lists
Rich client APIs and plug-ins Rich client Meeting Support
Multi-point AV in meetings, including mobile
Whiteboard Java-free App Share for Windows
IBM Docs with integrated chat
Sharepoint 2013 Integration Security Updates
Chat Logging for Persistent Chat Rooms
Security Updates
Connections Chat 9.x Connections Meetings 9.x
Mob ile
Audio & Video on Smart Phones(Chat & Meetings)
Use Audio & Video as guest in Cloud Meetings Federated ID authentication for Cloud MDM integration with Mobile Iron & Fiberlink
Support for Cloud Audio Conferencing Incoming call support (Chat) Room moderator dial out (Meetings) Audio-only to full meeting escalation (Meetings) Whiteboard (Meetings) Windows phone (no av)
80
IBM Connections - 2014 Focus
8123
82
Employees can be designated to
create an external community
Designs Subject to Change Without Notice
Create a community for external collaboration
83
Typeahead will find external people who are already
registered
Yellow bar remains fixed to identify
the community as external
Designs Subject to Change Without Notice
Invite an external user into community
84 Designs Subject to Change Without Notice
Integrates with your business control
systems to allow invitation directly from within
the community
Invite anyone with just an email address
85
New user must register with the
system, and then logs in
Designs Subject to Change Without Notice
First time experience for new users
86
External user only sees what
they have access to (Communities or Files)
Designs Subject to Change Without Notice
First time experience for new users
87
All community content is
available to the external user
Designs Subject to Change Without Notice
External users comes into the community
88
External users can see business cards
but not Profiles; cannot view the directory
Designs Subject to Change Without Notice
External user sees basic business card for members
89
Easily identify external users
anywhere in Connections
Designs Subject to Change Without Notice
External user comments in the Activity Stream
90
Employees can find external users in
the directory & can see their profiles
Designs Subject to Change Without Notice
Viewing an external user
91
Default text can be used or a personal message from the
inviter
Clear actions for the
recipient to take
Option to learn more
Designs Subject to Change Without Notice
Improved email notifications
92
Synchronize files between your Connections files repository, your desktop file system, and your mobile devices.
Round trip editing with local changes updated automatically.
Have the latest version available at all times.
Designs Subject to Change Without Notice
Synchronize files to your desktop
93
Archive all Connections content including CCM documents with IBM Content Collector for compliance
Broad release of Quickr to CCM migration tool
Windows Explorer integration
Usage Metrics
MS Office integration
Combined Community Files & CCM Files
Designs Subject to Change
Plans are subject to change without notice
Designs Subject to Change Without Notice
CCM Enhancements
94
Day at a Glance to quickly scan for new and updated info
Notifications to be alerted to important info History to find your way back Saved Searches to focus on specific
projects or people Updated UI for iOS 7 and Android to drive
engagement Updated Blogs UX to optimize finding and
reading Personalized navigation to make it easier
to get around Search enhancements for better results
22
Designs Subject to Change Without Notice
Mobile Updates and Enhancements
95
A new way to navigate● Customizable to each user's needs● Favorite your most visited areas● Get back to recent places with History
view Tune the stream to your needs
● Search and filter the stream makes finding content easier
● Custom streams of people and communities
A fresh look at blogs● One screen hub for all blogging needs● An amazing reading experience● Pin posts to read later
–Search and explore content
Designs Subject to Change
Designs Subject to Change Without Notice
Mobile Updates and Enhancements
96 Designs Subject to Change Without Notice
Instant access to the recently visited content you care about
IBM Connections HomepageQuick access to the content you need
97
Search Activity Stream to
find messages and content
Designs Subject to Change Without Notice
IBM Connections HomepageSearch your stream and find what you need
98
Just type, no waiting – fast look-up
Personalized results find users by partial name matches via your extended network relationships
Find your contact even with misspellings
Combine names with tags to refine results
Designs Subject to Change Without Notice
People typeahead searchFind who you need – now!
99 Designs Subject to Change Without Notice
@-mentions everywhere
100
Organise your community files in folders. Follow a community folder to get notified of new documents.
Designs Subject to Change Without Notice
Community Folders
101
Preview file contents from
within your community files
Expanded detail on files
shows preview or playback of content
Designs Subject to Change Without Notice
Create custom gallery based
on community folder
Consolidated file viewer in Communities
102 Designs Subject to Change Without Notice
Ephox Rich Text Editor
Paste images directly into
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Kenexa - Acquisition Intent to Talent Suite
August 2012………………….December 2012……………………………………………Connect 2014
Workforce ScienceUnderstand what is unique about people and build the hiring, development and retention mechanisms to make them successfulApply Watson Foundations capabilities in big data and analytics to make evidence-based decisions
Digital ExperienceEnhance how the workforce
experiences HR solutions and easily connect to other
systems with an exceptional digital experience – designed
by humans, for humansSocial CollaborationConnect your workforce to people and information to increase speed to productivity and innovation Use change management methodologies to ensure adoption and drive success of all talent programs
What’s Different about the IBM Kenexa Talent Suite?
IBM Smarter Workforce –Talent Suite
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Listen to the voice of your organization and engage your workforce
Make smarter decisions with Big Data insights
Invest wisely in your employees
Attract the very best talent get them productive
Connect employees to the information they need
✔ Employment Branding✔ Recruitment Technology✔ Candidate Assessment✔ Onboarding✔ Recruitment Outsourcing
✔ Reporting✔ Predictive Analytics✔ Cognitive Analytics
✔ Compensation Planning✔ Recognition and Rewards
✔ Enterprise Talent Frameworks✔ Social Learning✔ Learning (LMS & LCMS)✔ Performance Management✔ Social Collaboration (Connections)✔ Expertise Locator
✔ Enterprise Talent Frameworks✔ Leadership Assessment✔ Leadership Development✔ Engagement Surveys✔ Succession Planning✔ Mobile Feedback
Smarter Workforce -
120,000 global employees
26 countries deployed
23 candidate languages deployed
10,000 global system users
1,000,000 CVs loaded annually (avg)
30,000 annual new hires (avg)
• Achieve an efficient, effective and faster recruitment process
• Flexibility• One consistent external employment
‘brand’• User-friendly, unified career website for
all internal and external candidates• Accommodate diverse hiring needs
• Accommodate large numbers of unsolicited applications
• Integration with several internal HR systems
• Language support
The 480,000 Glut
Copyright Kenexa®, 20127
7
The sift (25,000 employees needed/year out of 480k)
ROI
Retention (25% turnover in first year)
40k/month apply X .85 sifted out @ three hours per applicant @ $35/hr = $105 X 34k sifted out = $3,570,000 in savings
31,250 people X $35,000 annual pay X 144% = $50,400. Stats say 30+% leave (due to cultural fit) 9,375 X $50,400 = $4,725,000/year
The IBM Kenexa Talent SuiteA science-based, socially integrated user experience for workforce development and employee engagement
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• Attract and hire people like your best employees
• Accelerate new hire productivity with social engagement
• Align employee performance with business objectives by providing continuous feedback
• Retain top employees with market-competitive pay and tailored rewards
• Drive business results with an interconnected and collaborative workforce
© 2014 IBM Corporation
IBM Web Platform Update
Stuart DuguidClient Technical Professional | IBM Collaboration Solutions
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Components of Digital Experience
Integrated core platform Open and robust integration Decisions through analytics Tailored to location, attributes,
preferences, device, behaviors Flexible to new technology
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2013 Release Highlights
2013
In-line editing of web content In-line visual content targeting Micro-Site wizard Adaptive/Responsive Web Design (RWD)
Social Media Publishing Social Rendering IBM Install Manager Support
Digital Experience Offerings V8.0.0.1 Embedded Digital Asset Management
IBM Web Content Manager Rich Media Edition
IBM Customer Experience Suite Rich Media Edition
New Digital ExperienceRich Media Edition Offerings
Survey/Polls for IBM Connections Integration with WebSphere Portal
IBM Forms Experience Builder V8.5
Private Cloud application patterns
X86 and Power platforms
Digital Experience on Power / AIX PureApplicationSystem
Continuous Stream Delivery
IBM Connections 4.5 Portlets
Content Template Catalog 4
Site Builder 4.1
IBM Connections Content Manager Entitlement
Government Site Template
IBM Unica NetInsightIntegration
IBM Interact Content Spot Support
IBM Marketing Center Content Spot Support
IBM Web Content Manager support for IBM WebSphere Commerce
IBM Smarter Commerce
Integrations
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2014 Plans
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Components of Digital Experience
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Device support capabilities – detect & respond
Desktop
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Support Native Mobile Apps
Better leverage the theme optimization framework with Worklight– Device Classes– High Performance resources by device– Worklight only resources
Co-deploy Worklight and Portal Better support for pre-loaded content within Worklight apps
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Components of Digital Experience
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Content Template Catalog 4.1.2
New templates
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Fully inline edit Rich Text
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CTC Site Builder
Seed content Background tasks Site sections
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CTC Future plans*
4.Next on Portal/WCM 8.Next in 2014 Q2
Then– Full managed pages support – JQuery UI widgets– Full Multi-Lingual support– Additional templates
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Vanity URLs
Stored and managed in WCM (including support for Syndication)
Portal V.nextbeta
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WCM Content Security
Consistency with Portal Security– Roles, inheritance, propagation
Attribute Based Security (shipped v8.0.0.1)– Simple but flexible
Portal V.nextbeta
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Project Templates
who has access to the project – versus specific items in the project
the list of reviewers/approvers the workflow actions for project approval
Portal V.nextbeta
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EditLive Enterprise
New entitlement features– Embed Social Media more easily– HTML5 Support– Commenting– Mobile Preview– Accessibility
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WebRadar Entitlement
WCM content analytics and reporting
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Cross Version Syndication
Content migration is now much simpler
Syndication between releases is supported on these versions:– From version 7.0.0.2 with CF26 or higher– To version 8.0.0.1 with CF09 or higher
Now Available
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Enhancements for Syndication
Quality, Scalability and Performance
Version Catalog Comparison ReST Service
Improved error handling Syndication status for each item in
authoring UI
Portal V.nextbeta
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Rich Media Edition
Seamlessly integrated Multi-channel consistency Centralized management, search and
comprehensive editing support for images, video and more
Collaborative features for creative professionals
V8.0.0.1 CF9 added– DB2 support, – support of all portal LDAPs,– UI improvements– Install improvements
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Deliver and Stream HD Videos
Automatically detects device and bandwidth– Use best rendition for highest quality playback
Customize player branding
CDN integration for fast and secure delivery across the globe
Portal V.nextbeta
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Components of Digital Experience
131
Components of Digital Experience
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Enhanced inline targeting
Hide portlet by segment/device Exclude segments in targeting rule.
Portal V.nextbeta
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Content Targeting with external Marketing Tools
IBM Interact and IBM Marketing Center
Available Now on Catalog
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Components of Digital Experience
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Commerce with WCM Content
Add WCM content to items in store Pick from WCM within e-marketing spots Link, preview, and publish from Commerce
Now Available
136
Components of Digital Experience
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WCM Social Rendering
Use WCM templates to show Connections content
Full control over appearance Select relevant content with filters
Now Available
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Further Social Integration
Discuss web content items– Connections discussion forum automatic link to WCM content– Read and post
WCM presentation templates – include responsive design
Portal V.nextbeta
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Even More Social Integration
More update actions–like/unlike, join/leave, create/delete...
Dynamic lists update filters from portlet events
Link social list instances to page trees
Portal V.nextbeta
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141
Components of Digital Experience
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Digital Data Connector
WCM presentation templates used to render any external content
Dynamic filtering using public render parameters
No custom coding– Rendering profiles transform external data into lists
Being used extensively within IBM for integrating IBM solutions
Presentations and designs use workflow, projects, preview, versioning, syndication
Generic and shared caching and data retrieval infrastructure
Portal V.nextbeta
infuse
Query
markup
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Integrating remote XML Data without coding
WebSphere Portal
XMLWeb
ContentViewerPortlet
Markup Portal Page
WCMPresentation
Template
Generic Bean ListData Structure
DDCXML
Plugin
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Script Portlets
Create portlets from HTML, JavaScript, and CSS only Stored and managed in WCM Access to
– Shared render parms– Portlet preferences– Portal AJAX proxy– Script snippets– Portal Styles– etc
Portal V.nextbeta
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Create portlets from HTML, JavaScript, and CSS only
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Components of Digital Experience
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Operational improvements
Search quality improvement Lightweight tagging and rating HTTP Outbound Integration
– Single Reverse Proxy WAS 8.5 Support
–JSR 286 and WSRP on Liberty profile Updated tools
– WEF, RAD v9.0.1
Now Available
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Portal UX Screen Flow Manager
Screenflows are defined declaratively and connect reusable UI components
Now Available
149
Theme Improvements
Simplification More useful errors Analysis tool for theme
components Theme packaging for staging
to production Reduced Dojo consumption Tool Bar Isolation
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IBM's Exceptional Digital Experience Strategy
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Acknowledgements and Disclaimers
Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information contained in this presentation, it is provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results.© Copyright IBM Corporation 2014. All rights reserved.• U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.• IBM, the IBM logo, ibm.com, and WebSphere are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM
trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml
• Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, and/or other countries.• Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.• Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.• UNIX is a registered trademark of The Open Group in the United States and other countries.• Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others.• All references to Open Financial Network refer to a fictitious company and are used for illustration purposes only.• All references to Your City refer to a fictitious government and are used for illustration purposes only.Other company, product, or service names may be trademarks or service marks of others.
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