connected summit 2016 - ict authorityicta.go.ke/pdf/connected final 18-06-15 2022 lores.pdf · 8...

1Theme: Bridging the Service Gap

CONNECTED SUMMIT 2016Conference Guide

Theme: Bridging the Service Gap

2 Connected Summit 2016

Connected Summit 2016Theme: Bridging the Service Gap


Table of Contents

Summary 5

Introduction 6

Caucus1 18

Caucus2 26

Caucus3 29

Caucus4 34

Summary 5

ProjectsandSummary 44

SessionsandTracks 52

Programme 58

Speakers 66

AwardWinners 92

Judges 100


Convener Host

Sponsors

Innovation Sponsor


Summary

The Kenya national long-term development blue-print, Vision 2030 (http://www.vision2030.go.ke/) aims to transform Kenya into a globally competitive and prosperous nation providing a high quality of life to its citizens. The Kenya National ICT Master Plan hat is based on Vision 2030 envisages the country as an ICT hub and a globally competitive digital economy. The Master Plan has three pillars namely a) E- Government services, which aims at ensuring provision of e- Government information and services as key to improving productivity, efficiency, effectiveness and governance in all key sectors; b) ICT as a Driver of Industry, which aims at transforming key Vision 2030 economic sectors to significantly enhance productivity, global competitiveness and growth; and c) Developing ICT Businesses that can produce and or provide exportable quality products and services that are comparable to the best in the world.

Arising out of the ICT Master Plan, flagship projects that will be implemented over a five-year period have been identified. The main ones are: enabling legal and regulatory framework; persons data hub and associated systems; assets data hub and associated systems; national spatial data infrastructure and associated systems; affordable and quality broadband infrastructure to under-served areas; five Centers of Excellence in ICT education and training; 1-2 year intensive structured training and attachment program producing 500 high-end ICT graduates per year; school network; health network; Science &Technology park and an ITES center in Konza Technocity connected to other innovation hubs; national electronic single window system; national payment gateway; and national agriculture commodity exchange.

Prior to the above projects, the Government of Kenya has implemented electronic systems in various State Departments and other state-owned institutions, including national tax systems, immigration information system, legal information system, the integrated financial management system and education system. Most of these systems are to be found in the National Treasury, Kenya Revenue Authority, State Departments and Immigration Office. These systems provide partial electronic services to citizens and businesses through Government portals such as the Kenya government e-Citizen gateway to government services. The e-Citizen (https://www.e-Citizen.go.ke/) is a Kenya Government to Citizen (G2C) portal that provides services including business name search and registration, notice of marriage, registration of marriage, driving licenses, land searches and clearances, passport and visa applications. The system allows citizens to sign up, apply for government services and conveniently pay using mobile money, credit cards, debit cards and online banking. The system also allows foreign residents to apply for services. Users receive email and SMS notification every time their application has progressed. These ambitious multi-million dollar ICT-supported initiatives aim to improve government service delivery to her citizenry.


1 Christopher Moturi School of Computing and Informatics University of Nairobi Nairobi, Kenya

Introduction


Introduction

Kenya has in the recent years made giant strides in the area of Information Communication and Technology. Today, I can confidently say we stand shoulder to shoulder with developed markets in the area of ICT. Dare I even say that in a few years to come, it is very possible that we will have surpassed a number of these developed markets in terms of how integrated our economic sectors will be with technology. This is evident in how businesses have taken up tech enabled businesses process as well as the innovative products that are being launched in the market by our developers, targeted not just at the Kenyan market but regional and global markets.

The Connected Summit 2016 comes at a time when the Kenyan Government is accelerating the speed at which we are reinforcing and mainstreaming ICT as the driver of business and infrastructure towards realisation of Vision 2030 goals.

The Kenyan Government is seeking to do this through mainstreaming ICT into all its services through its plans which are outlined in the National ICT Masterplan as well as its Broadband Strategy.

In the recent past, the government has made some moves that are geared at delivering a one-stop-shop service centre for Kenyan citizens. These include the launch of e-government programme to successfully promote services such as iTax and e-citizen, which are using ICT to bring services to the doorsteps of every ordinary Kenyan. With the increased Internet penetration in the country, more Kenyans can now access these e-government services conveniently from their homes.

Kenya is swiftly evolving from being best known as a tourist

JOEMUCHERU

Cabinet Secretary, Ministry of ICT


destination and home to the world’s best long distance runners to a regional ICT hub. We have made bigger leaps into the modern age achieving same ranking as more developed nations with regards to the spread and availability of ICT.

While we may have come this far, we are still not where we should be. In fact, we have a long way to go and where better to start than empowering our children at an early age. The Government is keen to ensure that mobile telephony, computing and broadband will going forward not be a luxury especially amongst our kids. It is in line with that we have made a lot progress in our Digital Literacy Programme. For instance some of the primary school content has been adapted for online platforms; a total of 60 000 teachers have been trained by the Ministry of Education through Kenya Institute of Curriculum Development (KICD); over 20 000 schools have recently been connected to the electricity grid.

These are initial but firm steps that demonstrate the Government’s commitment to the future of a country as a connected Kenya.

In Kenya, mobile phones have significantly interrupted and revolutionised the banking sector with the rise of online and mobile banking. Today, it is possible to make payments, transfer money and access government services using a simple mobile phone.

Nonetheless, we only have 21 million Kenyans able to access information through internet search engines. This means a majority of Kenyans are still not familiar with issues pertaining to their day to day challenges including accessing basic services available online. Consequently the government seeks to continually invest and expand the way ICT is used effectively and equitably for service delivery.

The continued cooperation between government and private sector is of fundamental importance to the growth of the sector. Government needs to continue providing the level playing field for all stakeholder needs to be addressed.

We are not yet where we want to be as many of our citizens are held back by lack of access to basic ICT services, yet the future is still very bright and ripe for progress.

I wish to encourage all participants and stakeholders of the Connected Summit 2016 to continually innovate and utilize technology to effectively deal with the emerging challenges of inadequate access to necessary services in Kenya.

JoeMucheru,

CabinetSecretary,ICT


Innovation is the essence of science and a key driver to economic development. We have all seen what we as a country have achieved in the time we have allowed our people to be creative and innovative. There have emerged products and services that are in high demand not just locally but also globally. Our innovative minds are getting critical acclaim not just in the region but also the world.

The Government is keen on further nurturing innovation and this is seen clearly in the National ICT Masterplan 2017. From the onset, the Masterplan was aimed at getting the country close to achieving a better standard of living in line with aspirations of the Vision 2030. This is to be achieved through creating an enabling environment for the industry to develop a dynamic and robust sector, support sectors critical to the economy through ICT innovation and provision of e-government services that are simple to use and convenient for citizens

We are almost completing the implementation phase for the Masterplan and I am happy to report that we have achieved quite a lot. I believe that the Kenyan ICT industry is more robust than it has ever been. The country has been ranked tops by many credible surveys, including the Internet Community that ranked our capital Nairobi as the most intelligent city in Africa last year.

We have been able to launch online services that are making life a lot easier for our people.

The Masterplan is up for review next year and we will be aiming at coming up with a better plan for the next review period. I also believe that this having been the first of ICT Masterplan, we have

VICTORKYALO

Permanent Secretary, ICT & Innovation


learned lessons that we will be seeking to draw from and make a much better plan and one that both Government and private sector players can buy for smoother implementation and far much better results.

On the innovation front, we have seen many brilliant ideas that have metamorphosed into businesses but many of these have been unable to exceed a certain level of growth. Just as with the traditional businesses that have in the past had access to startup capital but failed to transit from micro and small to medium and large enterprises due to diverse factors including growth capital, startups in our industry have also been unable to achieve this transition due to a number of factors.

It was with this thinking that we have come up with Enterprise Kenya, an initiative that is aimed at supporting and building technology entrepreneurship in the country. The Government is setting up a Ksh.1 billion kitty to establish Enterprise Kenya with a call for matching funds from the private sector and partners. Currently, the department is domiciled at the ICT Authority as we work through the legal process, and draw advice from the private sector players.

The whole idea is to extend business advisory services to entrepreneurs in the form of facilities, legal and intellectual property services, investment and general management services including facilitating them to go to market.

We are very excited and are sure that it will give our startups a much needed hand in their transition to medium and large businesses. At the moment, there are a few tech companies that are selling software internationally. With Enterprise Kenya, we are sure that we will push up the number of multinationals that are of Kenyan origin to the hundreds if not thousands.

While we might want to pat ourselves on the back, we cannot presume to have reached the apex of innovation or dominance in our fields. There is need for the private sector to continuously innovate and to inject the necessary investments to drive the industry and keep it competitive.

Innovation and technological development is not going to be an event, it is a process. We must continually seek to improve what we have done in the past. Sessions such as these where we take time to look at what is happening globally and what we can learn for ourselves are necessary for the growth of the industry.

Eng.VictorKyalo,

PS,ICT&Innovation


Kenya has become a growing hub of innovation. It is the home of M-PESA which is the most successful mobile-money transfer system in the world, expanding through our continent, Asia and Europe. We have grown leaps and bounds in the telecommunications sector having over 35 million mobile cellular subscriptions. Even in the most remote areas in Kenya, mobile broadband internet connection are now an everyday reality. The ease of doing businesses, as a result of stable connectivity, has attracted international businesses facilitating economic growth.

This past year, the government successfully spearheaded the migration from analogue to digital TV broadcasting which has led to the availability of more and better quality TV channels to viewers and indirectly created numerous job opportunities, especially among the youth. The migration to digital broadcasting has subsequently resulted into a boom in the advertising sector due to the increased audience reach of TV channels as broadcasters attract and retain more viewership though investment in local content production. Local corporates are the major players in advertising spending.

Digital broadcasting has lowered the barriers of entry into broadcasting and expanded media space subsequently bringing with it a wealth of talent, innovation and opportunities in programming which targets Kenyans from all walks of life. Broadcasters are swiftly adopting new technological innovations geared towards improving service delivery while keeping costs fairly affordable.

In an endeavor to ease doing business with the state, the government has also acquired a state of the art e-payment system that will offer cashless payment solution for all government services through a Government Payment Gateway Model. This step reinforces one of the government’s cherished policies of pushing towards more financial inclusion.

SAMMYITEMERE

Principal Secretary,Broadcasting & Telecommunications


Another notable project that stands out is the Kenya Open Data Initiative which seeks to physically digitize archived text and visual material so that it can be available for use by anyone irrespective of location. The ICT Authority is also helping Kenya News Agency in the digitization of a photo library collection dates back to 1936 and documents Kenyan life through the decades.

Digitizing information is done with the intention of providing long-term access to this information. Digitization is critical towards achieving a digital economy. Access to information will ensure informed decision making as well as enhance inter-departmental development through exchange of valuable content.

With the growing popularity of digital service delivery cyber security has come to the limelight. The government is taking stringent measures to streamline cyber security issues. One such endeavor is the review of the National Information, Communications Technology Sector policy as well as the amendment of the Kenya Information, and Communications Act 1998. The government, in partnership with the private sector, is building capacity of respective personnel on digital forensic skills to enable them have analytical and technical capabilities to fight cyber crime.

The world is moving toward people centered technology whereby notable technological solutions are those addressing day-to-day problems that people face in the simplest and most effective manner.

To ensure ICT is mainstreamed effectively into all aspects of society, continued cooperation between government and private sector is essential. The private sector stands as an invaluable source of creativity, experience as well as investment.

There is much to explore in the ICT sector with regard to service delivery. The following couple of days provide a one of a kind opportunity to delve deep into ICT world and chart a new and exciting course toward effective mainstreaming of technology into everyday life.

These conversations must continue beyond the summit as we journey together and learn from one another and strive for greater cross-sector and cross-border collaboration.

I look forward to a thrilling and enriching time at this year’s Connected Summit.

SammyItemere,

PrincipalSecretaryforBroadcastingandTelecommunications,MinistryofICT


Currently the ICT Authority is working around three major pillars: e-Government, ICT as a Driver of Industry and Developing ICT Business. The work in these three areas is geared toward contributing to meaningful social and economic growth by developing ICT capacity and skills among the Kenyan population.

The purpose of ICT is to enhance connectivity as well as Government transparency. The ICT Authority seeks to ensure that necessary infrastructure is laid out and connectivity is achieved. Growth in broadband connectivity promotes increased access to information.

In an effort to ensure the Authority is moving towards the right direction, also putting in mind our continued growth and expansion, we are working on the ICTA bill which will offer proper protocols for day to day operations of the organization. These include guidelines on standards, quality assurance and quality control with regard to procurement as well as service delivery.

Our growth is evidenced by the projects that we have undertaken to streamline ICT in the country. One of the notable projects the ICT Authority has embarked on is the Presidential Digital Talent Programme (PDTP). Currently, the ICT Authority is in the process of recruiting 400 ICT graduate trainees for the Presidential Digital Talent Programme (PDTP) as part of the government’s commitment to leverage ICT and enhance citizen service delivery. Also worth mentioning is the Digital Literacy Programme that targets school going children.

HON.EDWINYINDA

Chair ICT Authority Board


ICT is also being devolved to the counties to ensure fast, efficient and accountable ways for counties to deliver on their mandates. To facilitate this, the Authority, under the Integrated ICT Infrastructure theme of the National ICT Masterplan, is in the process of laying out fiber optic infrastructure across the country to increase the number of Kenyans accessing internet connectivity.

The government is harnessing ICT primarily to bring service solutions to the mwananchi bearing in mind that technology often fails when it stops addressing the problems that people face. In line with this, the ICT Authority aims to build better lives for Kenyans through economic transformation with ICT playing a central role.

Connected summit aims at establishing a platform for collaboration, capacity building and knowledge sharing between government and the ICT sector with a view of linking and hastening implementation of government IT projects to world-class standards.

We hope that delegates at Connected Summit 2016 will take full advantage of the unique opportunity to examine lessons learnt as well as explore and identify gaps in the ICT sector that need to be addressed in order to achieve ubiquitous access to public services for all.

Hon.EdwinYinda,Chair,ICTAuthorityBoard


ROBERTMUGO

Ag CEO, ICT Authority

It has been a long road since the first connected Kenya in 2009. The forum, which is the brainchild of ICTA in partnership with the industry and key government decision makers, has since grown leaps not just in the number of attendants but also the ideas and the impact.

What we are seeing today proves how right and timely the idea was eight years ago. It is also proof that the Connected Summit was never a talk shop but a solid gathering of minds not afraid to walk untrodden paths. Some of today’s leading Government projects have links with Connected Kenya. With its remarkable mix of decision-makers from the public and private sectors, the Summit has enabled its participants to develop unique insights that allow them to successfully respond and design their engagement in Kenya’s vibrant ICT sector.

Projects such as Kenya Open Data Initiative, Huduma citizen’s portal and the development of a National Information Security Policy were informed or refined from discussions and panels held at Connected.

The government also adopted a recommendation from the 2015 Connected in the Digital Literacy Programme, which called for support of locally assembled devices through the review of the taxation policies on components.

This year, our theme will be ‘Bridging the Service Gap’. We have made major milestones as an industry but we are not yet there. Challenges and opportunities will always bring us together to think of how better we can overcome them and tap into the opportunities.


The challenge or opportunity at hand is that while we have been able to make progress as a country, there are those among that are not able to enjoy the joys brought about by ICTs. This may be due to a myriad of factors that we should deliberate about during our different breakout sessions and also explore the possibilities of bridging this gap. As has been the case in the past, I am sure we will come up with recommendations that will be further looked into and assist not just in policy formulation but also groundbreaking projects.

The Connected Summit would not have been possible without the support from our sponsors. Year after year, we have always come to you for support and you have never turned us away. We do not take that for granted and appreciate it.

Thus, we would like to appreciate some of our key sponsors that include Microsoft, Dimension data and Cisco, Oracle, Seacom, Airtel, Konza, Safaricom Business, Huawei, TelKom Orange, Compulynx, Liquid Telecom and Tespok

I also want to thank the speakers and delegates for making time this week for the event.

RobertMugo,CEO,ICTAuthority


© 2016 M

icrosoft Corporation. All rights reserved. M

icrosoft, Window

s and the Window

s logoare tradem

arks of the Microsoft group of com

panies.

New Microsoft Lumia 950 and Lumia 950 XL with Windows 10

Lumia 950 at Ksh 65,000 and Lumia 950 XL at Ksh 69,999.Available at all leading retail outlets.


CAUCUS 1: Integrated Info-Infrastructure/ E-Government Services

OBJECTIVES• Facilitate efficient and effective Government services • Support provision of reliable, secure and affordable connectivity across the country to all citizens • Offer consistent, integrated, e-government citizen centric services

OUTCOMES• Enhanced public data integrity that facilitates efficient and effective delivery of Government services• Improved transparency and accountability through securely accessible public data and information, thereby pro-

moting positive international image of Kenya• Improved Kenya’s e-Government ranking in the world in line with the digital government philosophy (at least 15

points)• Increased public value of e-Government services with 50% of adults accessing at least one e-service • 8 out of 10 users being ‘very satisfied’ with the quality of Government of Kenya electronic services• Enhanced digital presence and economic competitiveness using ICT, thereby improving the e-gov ranking and

ease of doing business rank internationally by at least 15 places by 2017.• Conducive legal and regulatory framework to address gaps


Flagship Projects

NATIONAL SPATIAL DATA INFRASTRUCTURE (NSDI) AS LAND DATA HUBBackgroundThe project includes unique land identifiers and a national land management system. The direct benefits to citizens include a citizens’ portal on land titles instead of the tedious and inefficient land search process. Related services on land will also be possible through Huduma services in tandem with E-Government service goals.

ImplementationStatusAll land/property parcels mapped using GIS (NSDI). The Spatial Data centre building is 95% complete. National Digital mapping data produced. Titling Management System has been developed (survey, adjudication and registration of new titles) EDMS-Automation of Land Registration Transaction fully developed and being rolled out.

ESTABLISHMENT OF DATA HUBSCompanyRegistry:The Registry has greatly improved in handling reservation of Company names, payments and searches.

• The reservation is now instant• Payment is by Mpesa for registration of ensures names• Registration now takes one day• The service is also accessed at The Huduma Centers in Nairobi, Machakos• A law has been enacted to alow for online submission (uploading) of relevant documents.

SocietiesRegistry• Records are in the process of digitization• Scanning of records in progress• Offering registration of welfare Societies at the Huduma Centres in Nairobi and Machakos


MarriagesRegistry:• It has refurbished and a new registry and offices opened on ground floor, Sheria house• Marriage Records are now being scanned and digitized.

PERSONAL DATA HUBSBackgroundEnhancement of Internal Security through; Authoritative determination of real identity of individuals both citizens and non citizens in the country ,hence eliminate criminal activities arising from identity fraud and theft and Management and effective control of immigrants , aliens and refugees in the country Positive identification of eligible beneficiaries. Reduction of cases of fraud and forgery and Reducing the cost of risk involved.

ImplementationStatusIPRSThe National Population Register is already established, with about 19.3 Million records of Kenya citizens (18 years and above), Passport holders.(350,000), Registered Refugees records (223,723), and Registered Alien’s records (111,768)

• Computerization of Civil Registration System CRS is complete and will soon provide information on Kenya citizens below 18 years.

• Procurement process for e-visa and e-border management systems in progress• Procurement process for third generation ID card in progress

IPRS roll out to department of immigration is on going, and all passport-issuing centres are connected. IPRS database has been populated and organisations have been linked to it for verification.eg births and deaths when registering a birth or death you can verify authenticity, when someone is applying for passport, Kenya Revenue Authority during tax payments, etc. Safaricom, , Equity Bank, NHIF, Tangaza Mobile Pay, Metropol Credit Reference Bureau, Credit Reference Bureau Africa, have requested the Ministry to be granted access.



E-passportThe East Africa Heads of states launched the regional e-Passport during the 17th EAC Heads of States Summit to be held on 2nd march 2016 in Arusha,Tanzania. The ePasssport shall be embedded with a contactless electronic chip.The e-Passport upon implementation will have the following benefit:

• Secure identification of the traveler;• Provide protection against identity theft;• Eliminate passport data skimming;• Provide regional identity of EAC member states citizens

E-citizenServices available in the e-citizen portal include:

• Business• Marriages• Driving• Lands• Immigration• Civil Registration Services

HudumacentresBackgroundHuduma Kenya is a programme by the Government of Kenya that aims to transform public service delivery by providing citizens access to public services and information from One Stop Shop citizen service centres called Huduma Centres and through integrated technology platforms. The project is being implemented by the state department of ICT, ICTA and state department of planning and devolution. Huduma centers are created with the aim of transforming public service delivery. The aim is to establish Huduma centers in all the 47 counties.

ImplementationStatusHuduma centers had been established in 31 counties.45 services being offered at the centres serving about 30000 citizens a day and 12 billion shllings being collected through posta pay.


ASSETS DATA HUBS

DevelopandImplementTransportInformationManagementSystem(TIMS)BackgroundTIMS will confine PSV vehicles to their areas of jurisdiction as per their TLB licences. This will ensure that the driving habits and behaviour of drivers is streamlined. It will also enable sharing of inspection information between inspection units and the police. The project is being implemented by NTSA. The Objectives are :

• Eliminate fraud/corruption within the road transport sector • Improve efficiency and effectiveness in resources utilization • Provide single window single source of truth on road transport data • Improve on compliance to traffic rules and enforcement • Improve access and security to information • Integration of all existing heterogeneous databases from the various Transport stakeholders into one Central Data

Repository (CDS) • Provide access to shared transport data both through the internet and Mobile technologies

ProjectStatusDelivery, Installation and Configuration of Servers at the NTSA Data Centre has been completed. Prototypes design, documentation and sign-offs for all the modules has also been completed, namely:

• Motor Vehicle Registration (MVR)• Motor Vehicle Inspection (MVI)• Driver Testing and Licensing (DTL)• Citizens’ Self Service Portal (CSP)• Road Service License/ Public Service License (PSV/RSL)• Enforcement• Reporting and Business Intelligence (RBI)• Development of Motor Vehicle Registration, Motor Vehicle Inspection, Driver Testing and Licensing, Citizen Self

Service Portal and Enforcement Modules have been completed.•



• Integration of the following 3rd Party Systems has been completed. They include Simba System for Customs data, iTAX for PIN Identification information for both Individuals and Companies National Reference Bureau system for validation of Identification Numbers for both Kenyan and Foreign citizens, Bulk SMS service through Standard Media for validation of documents and notification of progress on their applications and E-Citizen to enable online payments

• Capacity building and knowledge transfer to NTSA technical team is ongoing through various interactions and meetings between developers and NTSA.

• Piloting of the MVR and MVI has been initiated with Car Dealers who sell new motor vehicles. Piloting is on-going, and so far NTSA has managed to register 134 vehicles in the new system. The types of vehicles have been summarised as follows: private vehicles (117), Commercial Vehicles (10) and PSV Vehicles (7)

Delivery, installation and configuration of equipment has been completed. Motor Vehicle Registration, Driver Testing and Licensing and Motor Vehicle Inspection Sign off modules have also proceeded to prototype development.

OPEN DATA HUBSBackgroundThe Kenya Open Data Portal makes Public Government datasets accessible for free to the public in easy reusable formats,supporting the Government’s drive to proactively inform citizens and be accountable. The goal of opendata.go.ke is to make core government developmental, demographic, statistical and expenditure data available in a useful digital format for researchers, policymakers, ICT developers and the general public.

Implementationstatus:• Four years since the initial launch, there has been active supply of datasets from Government ICT Infrastructure to

the public and beyond the portal the Open Data Initiative is supporting the digitalization of Government records and processes that will supply the portal in the future.

• For the first time budget data has been released through the Open Budget App (available at budget.opendata.go.ke). efforts are being doubled to automate data updates and adopt a developer ready data scheme that will be the default standard of release, enabling better API connectivity and relevance.


• Kenya is the first developing country to have an open government data portal, the first in sub-Saharan Africa and second on the continent after Morocco. The initiative has been widely acclaimed globally as one of the most significant steps Kenya has made to improve governance and implement the new Constitution’s provisions on access to information.

• As of May 2015, there were close to 500 datasets that had been uploaded to the site. The website has received nearly 300 requests for data to date, and tools and dashboasrds to monitor its effectiveness in responding to these requests is being developed. Data hosted on the portal has been downloaded over half a million times, and received well over 2.5 million views since our initial launch in 2011.

POLICY, LEGAL AND INSTITUTIONAL REFORMSImplementationstatus

• The Information and Communications Regulation Guidelines (2010) were reviewed to cater for the changing needs of the sector.

• The National ICT Master Plan was launched in May, 2014 and an ICT Strategy to implement the master plan developed.

• the National Broadband Strategy was launched in July, 2013 and an implementation framework to connect 47 county government headquarters developed.

• Other key policy and legal reforms implemented are development and subsequent launch of the National Cyber Security; development of ICT standards; and enactment of the Kenya Information and Communications Act, 2013. The Access to Information and Data Protection Bill was also drafted and forwarded to Parliament for consideration and approval.



We live in a world of infinite possibility.

we’re here to help you do it

Accelerate your digital business

The potential of the digital era outstrips every preced-ing age tenfold. This is an era for greatness. Technology and data hold the key to transforming your business in ways that we’re only at the start of recognising. We’re here to help you realise that potential.

dimensiondata.com


CAUCUS 2: Integrated ICT Infrastructure

OBJECTIVES• Enhance data access and protection stewardship of public data and information• Support provision of reliable, secure and affordable connectivity across the country to all citizens

OUTCOMES• Extension of ICT infrastructure to all National and County Governments offices • Extension of quality and affordable broadband infrastructure to underserved areas • Secure and shared ICT infrastructure to all national and County• lower cost of doing business


Flagship Projects

PROVIDING AFFORDABLE AND QUALITY BROADBAND INFRASTRUCTURE TO UNDER-SERVED AREAS (NATIONAL AND COUNTY)

Privatenetworkroll-outbyprivatenetworkoperatorsStatusOrange Telkom, Safaricom and Airtel, the mobile and data operators have deployed infrastructure in most parts of the country. Further, data infrastructure operators, such as Jamii Telecom, Liquid Telcom, Access Kenya Group, Wananchi Group, Kenya Education Network (KENET), MTN and Internet Solutions are developing infrastructure.

NOFBIExtensionBackgroundThe National Optic Fibre Backbone Infrastructure (NOFBI) is a government owned connectivity projects that aims at laying fibre cables in all major towns in Kenya. The project is now in phase two, with phase one having laid fibre across the country.

ImplementationstatusDesign work for phase two is now complete and laying of the cable will be complete by December 2015. As at end of May, 2015 NOFB civil works were completed or ongoing in these towns; Embu, Meru, Maganya, Wote, Machakos, Kitui, Kisii, Nyamira, Homabay, Kutus, Kerugoya, Thika, Kisumu, Siaya, Eldoret, Iten, Kabarnet, Kapsabet, Voi, Wundanyi, Diani, Lunga Lunga, Chuka, Narok, Bomet, Kericho, Nyamira, and Nyeri. A total of 600km out of 1600 km of civil works had been done. The 6 billion project once fully implemented, will cover 2100 kilometers in all 47 Counties.


GCCNExtensionBackgroundThe Government Common Core Network (GCCN), a Multi-Protocol Label Switching (MPLS) based network interconnects the various government ministries. It was rolled out and completed in 2009 by Telkom Kenya. GCCN serves as a shared and secure interoperable Government-wide ICT architecture with phase II of the project looking at redundancy issues and upgrade of power points. Through the Directorate of e-Government, Government Data Centre (GDC) have been built for processing and storage of Government applications and data. The Data Centre is connected to the Government Common Core Network (GCCN) that has networked Government Ministries, departments and agencies. The GDC implementation was started in late 2008 and was commissioned in February 2011 and is now hosting Government systems and services.

ImplementationStatusDevelopment of requirement done. Power backup upgrade contract awarded and to be completed within 6 months.

DataCentreExpansion(IAAS,SAAS)NOTSTARTED

MombasaasaRegionalInternetExchangePointNOTSTARTED.BacktrackedbutstilloperationalThe Exchange Point is still operational and TESPOK is determined and will continue to run Mombasa Internet Exchange Point. (MSIXP) as it had began in 2009 and with the standards it has used to operate the Nairobi Kenya Internet Exchange Point POPs since 2002. With the ending of TESPOK and AMSIX contract due to challenges beyond their control, TESPOK has already approached various Kenyan ISPs as well as regional ISPs at the MSIXP to peer at the Mombasa Internet Exchange Point and continue realizing the benefits of the POP.

CAUCUS 2: Integrated ICT Infrastructure


OBJECTIVES• Develop ICT skills and leadership capacity to transform public sector for efficient and effective service delivery

and a sustainable national Development

OUTCOMES• Availability of sustainable local high end ICT skills to meet the needs of the industry• Adequate workforce to transform and innovate business using ICT • ICT literate population capable of exploiting ICT products and services for improved quality of life

CAUCUS 3: ICT Human Capital Development


Microsoft 4Afrika Innovation 4Gov

Governments typically target robust levels of economic growth, delivering on their commitments of good governance, driving innovation in local economies, and creating jobs for their youthful populations. At the same time, most -if not all- governments in Africa, typically encounter many challenges in the delivery of services to citizens, to business, or in relation to intra-government operations.

We believe that the power of government demand can be an important catalyst in the process of innovation. Microsoft is reinventing existing synergies with governments, top entrepreneurs and startups by establishing and supporting new links between the demand for innovation by the government sector and the supply of innovation in the private sector space.

In recognition of the critical role played by governments in the economic and social spheres, and in partnership with key stakeholders in public sector and in the MS Partner ecosystem, Innovation 4Gov is the framework program designed to harness the power of Cloud and mobile technologies to transform the delivery of public services to citizens and businesses, as well as intra-government operations.

Microsoft 4Afrika Innovation 4Gov fosters the delivery of innovative public-sector services by offering co-funding and technical readiness to solutions built by Africa’s private sector in response to government identified challenges and/or opportunities for improving the delivery of such services. We are also partnering with governments on internal capacity building for civil servants, to embrace innovation and to be change-agents in the public sector space. The program is embracive of public sector operation in the domains of healthcare, education, government administration etc. Innovation 4Gov strongly encourages intra and/or inter-regional partnerships.

Innovation 4Gov program will:

Identifyandsetscope

Partner with stakeholders in government and in the Microsoft partner ecosystem to identify challenges in the delivery of government services (including intra-government).

Invite

Issue periodic ‘call for innovations’ to invite Microsoft Partners (startups, ISVs, SI and developers) to address the identified challenges, and to capture the opportunity to grow and innovate around demand for innovation in the government space.

Fund and provide technical support


Based on meeting eligibility criteria and going through the selection process, successful entities will benefit from innovation funding and technical support to assist in developing and implementing innovative apps and/or solutions in the government space.

Skill

Partner with governments to support internal ICT capacity building efforts targeting civil servants through Microsoft 4Afrika Academy.

Scale

Provide the platform -4Afrika Repository for Line of Government (LoG) apps for innovative Microsoft Partners to share their success stories with the African government sector at large.

The ability for Africans to innovate is very promising. Smaller countries in Africa have shown great leadership in creating an enabling environment where innovation can thrive. However, there is still a challenge when it comes to technical and financial capability. By working with partners, we are able to source innovative solutions, evaluate and fund them and extend support to ensure that the demand for innovation is met with a solid and unentrapped supply of innovation.

For more information, visit www.microsoft.com/africa/4afrika/4government/


Flagship Projects

ESTABLISH 5 CENTRE OF EXCELLENCE IN EDUCATION AND TRAINING OF HIGH END ELECTRICAL ENGINEERING, COMPUTER SCIENCE AND INFORMATION SYSTEMS PROFESSIONALS

BackgroundThe Kenya ICT industry view of fresh ICT graduates is that of low quality, not only in technical content but also in terms of communication, analytical and critical thinking skills. Similarly, there is no approved structured ICT professional training program in Kenya thus forcing companies to import the high-end ICT professionals abroad.

ImplementationstatusNo status report available

FINANCE A 1-2 YEAR INTENSIVE STRUCTURED TRAINING AND ATTACHMENT PROGRAM PRODUCING 500 GRADUATES PER YEARBackgroundThe lack of structured internship and graduate training programs by local industry has reduced the pool of well-trained graduates. In addition, very few industry firms provide structured on-the job training for new ICT graduates. The project will therefore identify students, train and provide attachment opportunities for them.

ImplementationstatusUnder the Presidential Digital Talent Program (PDTP), 100 university graduates were recruited, trained and attached to various government Ministries to work on major flagship projects. Phase 2 of this project will commence later in 2015, where another 400 graduates will be recruited and given internship opportunities in various government offices.


ATTRACT TOP QUALITY GLOBAL UNIVERSITIES TO OFFER ICT PROGRAMS IN KONZA TECHNOCITYBackgroundThere is no approved structured ICT professional training programme in Kenya. This means that professional development outcomes are not uniform and depend on the specific company. To address this, universities will be required to develop detailed plans addressing the current challenges. In addition, top quality global universities will be incentivised to set up and offer ICT programs at Konza Techno City.

ImplementationstatusNot implemented. Pending KOTDA Bill

DEVELOPMENT OF MOOCS-TYPE ICT CONTINUOUS EDUCATION COURSES FOR TRAINING OF TRAINERS AND THE PUBLICTrainersofTrainersportalBackgroundIn order to achieve this, school-based ICT training will be provided, first for secondary teachers, and later followed by primary school teachers. For this to succeed, an eLearning module for training teachers with technology will be introduced at the same time to ensure that the teachers stay current and develop other skills on a continuous basis.

ImplementationStatusTeachers ICT training: KICD has http://elimika.ac.ke/about-elimika.html

PublicLiteracyprogramviaeLearning BackgroundTo increase the demand for e-Government services from National and County Governments by the public, it is imperative to create public ICT literacy programs. Through eLearning, the project aims to have ICT literate population capable of exploiting ICT products and services for improved quality of life.

ImplementationStatusNOT STARTED

CAUCUS 3: ICT Human Capital Development


OBJECTIVES• Facilitate innovation and grow sustainable ICT enterprises in Kenya

OUTCOMES• Additional ICT companies established• Additional 1.5% contribution to GDP by 2017/18 (indirect and very difficult to measure)• A Science and Technology Park and ITES Centre in Konza Techno City and connected to other innovation hubs as

part of scaling up ICT innovations

Caucus 4 ICT as a Driver of Industry/ICT Innovation and Enterprise Information


Flagship ProjectsINTEGRATED SECURITY, INTELLIGENCE AND SURVEILLANCE SYSTEM, INCLUDING THE ICT INFRASTRUCTURE TO POLICE STATIONSBackgroundData provided by the ICT Master Plan reveal that Kenyan businesses spend 4% of sales just on crime insurance. The direct costs of insecurity in the country have had significant impact on asset losses, damage and personal injury. The security challenge can be addressed utilizing ICT tools to monitor, capture evidence and report crimes. This would positively contribute to business growth. This flagship project therefore will improve security by implementing an integrated security, intelligence and surveillance system. Built on the persons data hub, this project will enable the creation of multiple agency database and master data platform, data warehouse, crime analytics, and profiling. A key component of this system is providing the police with real time data on incidences and crime suspects providing them with the efficiency required to better manage crime.

To achieve this, broadband connectivity will be provided in police stations. Similarly, there will be seamless ICT infrastructure and info-structure within the communities to address the emerging mobile and cyber security issues. The key actors are the Ministry of Interior State, ICT Authority and Kenya Revenue Authority (KRA). The actors will develop and fast-track a Cyber Security Policy that will guide the strengthening of the existing cyber security statutes.

ImplementationStatusCameras have been installed in most of the main roads

NATIONAL AGRICULTURE COMMODITY EXCHANGEBackgroundThe implementation of an agriculture commodity exchange as a flagship project will facilitate competitive and efficient trade in commodities by providing reliable, timely and accurate marketing information and intelligence. Through the use of ICT, the platform will provide transparent and competitive commodity prices, and enable farmers sell their produce directly to the customers without intermediaries and fetch better prices (Waema and Katua, 2014).


The project will also automate the tea auction in Mombasa as well as establish an electronic animal monitoring system that is able to track livestock ownership for security reasons. As a result, end to end data of farm animal produce will be available, thus opening up global market for Kenyan mean and increased trade opportunities. This will however not be possible without appropriate institutional and legal framework. As such, the key government actors on this project, namely Ministry of Agriculture and ICT Authority will fast-track the development and implementation of appropriate legal framework, including the Cyber Security Master Plan. This will boost economic development and provide trust and confidence to users of available services

Implementationstatus

SCHOOL LAPTOP PROJECTBackgroundThe flagship project started in 2014 with a goal of providing teaching and learning tools for pupils in primary schools in Kenya in order to transform education and help to create a knowledge society. For the successful implementation of this project however, the following sub-projects will be included:

• review of school curriculum• conversion of courseware into digital form• ICT training for teachers• broadband internet connectivity to the schools

The success of this project will be linked to the school project being implemented under the ICT Infrastructure pillar, which will develop an integrated education management system by automating academic and administrative processes at all levels, and creating hotspots in all schools. The key actors in this project are the Ministry of Education, Science & Technology, Kenya Education Network (KENET), and ICT Authority.

ImplementationStatusTeachers ICT training: KICD has http://elimika.ac.ke/about-elimika.html. Award for supply of the equipment has been finalized and samples done.pilot is underway. The approach, roadmap and governance structure for the National Digital Literacy program is now complete. The program, will be run through a multiplicity of government agencies whose main coordinator is the Ministry of ICT through the ICT Authority.


Other government organs that have defined roles are the Ministry of Education, Science and Technology, who is the project owner, Ministry of Industrialization & Enterprise Development, The National Treasury, the Ministry of Energy and Petroleum and the Office of the Attorney General.

We want to see the success of the project. That’s why we are adopting a different strategy which focusses on the digital content for learners rather than the purchase of devices. We first have ensured that schools have adequate electrical power.

We are also ensuring that teachers are trained in ICT,” said Dr Fred Matiang’i, the Cabinet Secretary, Ministry of ICT.

The CS added that, the content will be accessible anywhere irrespective of device or platform. To ensure the success of the programme, the leadership will ensure stakeholder involvement, robust communication and a smooth transition for all parties involved.

The strategy puts emphasis on ensuring sustainability in the long-term for the initiative to achieve its vision of creating a knowledge-based economy.Implementation status:

PROGRESSONDIGITALLITERACYPROGRAMMETODATEA framework that defines the ecosystem for effective delivery of education using ICTs has been developed. Four (4) pillars that are critical to the project delivery have been identified as below:

• Development of digital content.• Power supply to schools• Teachers are adequately trained and prepared on use of ICTs• Content is accessible through multiple platforms (devices).

Currently working towards the implementation of the program in 150 schools country wide. The commencement of the Proof of Concept (POC) starts on 22nd February 2016. proof of concept phase seeks to allow the successful bidders to prove their capacity to implement the full project to all the 22,000 schools. This phase will last twelve (12) weeks and


will cover 150 schools distributed across the 47 counties. The two successful bidders are the consortium of Moi University and JP Couto, Jomo Kenyatta University of Agriculture and Technology and Positivo BGH. Moi University will cover 26 counties, while Jomo Kenyatta University of Agriculture & Technology will cover 21 counties. The 150 schools selected are certified to be e-ready by school head teachers in collaboration with County Education Officers. The e-readiness tool assessed the number of teachers trained, electricity connection and metering, device storage facilities, appropriate desks and availability of a secure classroom. POC implementation phase is guided by a detailed project roadmap which includes testing of the following:

• Ability to deliver on schedule• Adherence of specifications of devices• Installation and testing of both the content and the devices• Usability, functionality and support to schools to ensure that everything works optimally.

After completion of the POC they will then proceed to full implementation in 22,000 schools in Kenya in two phases. The first batch of 600,000 devices will be delivered to 11,000 schools starting in June 2016 which will mark the beginning of the first phase. The second batch will be delivered to the other 11,000 schools by June 2017. The setting up of the Local Assembly line and training of staff and other key players will start in the next few weeks. On power connection to schools,the Ministry of Energy and Petroleum is in the final stages of connecting the remaining schools. Rural Electrification Authority (REA) has an aggressive plan to connect all the 22,175 public primary schools by December 2015. By the end of June 2015 REA will have connected 87% of public primary schools and the rest by December 2015.

On content we are already engaging stakeholders especially publishers, developers and content creators with the aim of orienting them on the criteria to be used for reviewing and approving digital content for schools. The Kenya Institute of Curriculum Development (KICD), is working towards liberalization of learning content and it’s availability on multiple


platforms. We see this as a huge opportunity for the estimated 13 billion content industry which will build applications and independent content in e-learning.

Going forward, the Ministry of Education, Science and Technology through the Kenya Institute of Curriculum development (KICD) will provide online training course for teacher training on ICT integration. This will be explosive and will ensure that teachers in both public and private school acquire critical ICT teaching skills anytime anywhere.

On Teacher training, we have identified teachers of the 150 POC schools as project champions. We have planned a training and briefing session with all the head teachers and the identified 2 teachers per school in the coming weeks.The project will specifically focus on community involvement and engagement, where we will be emphasizing on the need of the contractors to use local inputs in the program implementation.

On security of the devices and accessories, communities and a schools are expected to protect this valuable resource, and the Ministry of Interior and Coordination of National Government is being engaged to extend security to schools when need arises.

There is need to work with various stakeholders and a multi-agency partners . The agencies include the Ministry of Education, Science and Technology, Ministry of Industrialization and Enterprise Development, Ministry of Energy and Petroleum, National Treasury and the Office of the Attorney General.

SCALE UP COMMERCIALIZATION OF ICT INNOVATIONSBackgroundKenya’s Vision is to be a knowledge based economy by 2030, by shifting the current industrial development path towards innovation and use of knowledge as the key source of economic growth. As such, there is an opportunity to build on current strengths and become a leader in ICT applications and services. By 2017, the project aims to establish several CoEs and Science & Technology parks with a focus on R&D in ICT applications and services. Such innovation hubs and clusters should be set outside of Nairobi with capacity to handle research funds and support commercialization of ICT innovations. Collaboration with private sector is key in order to develop ICT innovations that are relevant to the


market. As a result, leading experts and innovators will be acknowledged, recognized and rewarded. Programs that support commercialization of innovation will be encouraged as these are necessary in linking talent, technology, capital, and know-how in an effective framework to foster the growth of new businesses. The project will create a national framework for business incubators to support new start-ups, as well as the creation of a directory of incubators and their capacities.

ImplementationstatusIn February 2015, The ICT Authority convened a National ICT Innovation Forum that brought together top decision-makers in the innovation ecosystem that served as an exhibition forum for innovators and entrepreneurs. At this meeting, the Kenyan President, Uhuru Kenyatta, presided over the launch of Enterprise Kenya. In addition, Enterprise Kenya has been endorsed by Kenya Connect and the 4th Presidential roundtable held in April 2015 (McKinsey Enterprise Kenya Concept, 2015). Consequently, the government set aside Ksh. 1 billion to establish Enterprise Kenya with a call for matching funds from the private sector and partners.

NATIONAL PAYMENT GATEWAY BackgroundAccording to the National ICT Master Plan, Kenya is poised to become the financial hub of Eastern Africa. In order to enhance this, a national payment gateway project will be implemented to facilitate secure online payments by supporting multiple financial institutions to carry out electronic transactions and simplify the processing of payments. To achieve this, the Government will facilitate the establishment of appropriate institutional and legal framework to safeguard infrastructure, information and applications. This includes the implementation of the Cyber Security Master Plan. This will boost economic development and provide trust and confidence to users of available services.

ImplementationStatus• Completion of Development of Exemptions & Remission module• Implementation and enhancement of processes of the Radiation Board and Central Firearms Bureau organizations;• Facilitation of international trade through implementation of an electronic system that serves as the single entry

point for submission of Cross border documentation electronically to international trade interveners (government


agencies) and service providers (such as Banks and Insurance companies). The system aims at simplifying import, export, transit and transhipment procedures, making them faster and less costly for the benefit of Kenya’s economy.

• Set up of the KENTRADE SMS gateway and its integration with various Business Systems including the Kenya TradeNet System and the Customer Relationship Management System. The SMS Gateway enables KENTRADE to interact with customers using SMS and USSD technology for Enhanced Customer Service.

NATIONAL ELECTRONIC SINGLE WINDOW SYSTEMBackgroundThe Kenya National Bureau of Statistics (KNBS, 2012) reports that transportation in Kenya accounts for 40% of costs of doing business. A major bottleneck in the trade, transport and logistics sector is low efficiencies at border points, which can be reduced by utilizing ICT tools for improved efficiencies and for tracking and monitoring in this sector. In order to realize development benefits in this sector, the National Electronic Single Window System will be implemented as a flagship project. The system will automate the submission of regulatory documents such as custom declarations, applications for import/export permits, certificates of origin, trading invoices, etc.

ImplementationstatusDevelopment partners, including USAID have for a number of years supported the development of such a system. he KRA payment gateway is an innovative mean by which taxpayers remit taxes through, among other channels, the mobile phone utilizing the USSD and SMS enabled technology. The technology includes secure real time integration with the banks’ back- end systems, with reconciliation and reporting capabilities leveraging on the steady mobile phone penetration in the country which stands at 78%. The platform Reports Portal allows users to generate reports for transfer of revenue collected in specific time ranges from the KRA Paybill account to the Collection account at the designated Bank.




The potential of the digital era outstrips every preceding age tenfold. This is an era for greatness. Technology and data hold the key to transforming your business in ways that we’re only at the start of recognising. We’re here to help you realise that potential.

dimensiondata.com


DEVELOP THE ICT STANDARDSProjectstatusThe Government Enterprise Architecture has been developed and approved. Standards in the following 6 thematic areas have been developed and have gone through two stakeholder workshops for validation. We are yet to have the private sector contribution.

• Infrastructure• Information Security• Application Systems• Information management• ICT HRM• IT Governance

They have been forwarded to KEBS for review and publishing.




The potential of the digital era outstrips every preceding age tenfold. This is an era for greatness. Technology and data hold the key to transforming your business in ways that we’re only at the start of recognising. We’re here to help you realise that potential.

dimensiondata.com



OBJECTIVES• To ensure the security of Government ICT infrastructure, systems and data.• Ensure that Government ICT projects are cost–effective, integrated and aligned With national objectives

OUTCOMES• Effective coordination of info security activities across Government• Improved confidentiality, integrity, availability and accountability of Government services• Increased completion rate of Government ICT projects• Improved efficiency of public service delivery• Improved Kenya’s e-Government ranking in the world• Increased transparent access to critical Government services by citizens

Flagship ProjectsCYBER SECURITYProjectstatusPolicy on cyber security being drafted

PUBLIC KEY INFRASTRUCTURE (PKI) IMPLEMENTATIONProjectstatusProcurement of the firm to implement the PKI underway

PROJECT: SECURITY GOVERNANCE & E-GOVERNANCE


FLAGSHIP PROJECTS SUB-PROJECTS ACTORS STATUS

INTEGRATED ICT INFRASTRUCTURE

1. Providing affordable and quality broadband infrastructure to underserved areas.(national and county)

Private network roll-out by private network operators

MOICT/ICTA/CAK

Roll out has started

NOFBI extensionDesign complete and laying of the cable will be complete by December 2015. To date 600km out of 1600 km of civil works has been done

GCCN extension (PHASE II)Development of requirement done. Power backup upgrade contract awarded and to be completed within 6 months.

CCP Phase I is completed (28 counties) Phase II is on and will cover 19 counties will complete by june 2015

Mombasa as a regional internet exchange point Not Yet

School community network

School laptop project MoE/ It is on holdIntegrated education management system (automates academic & administrative processes at all levels)

ICTAThe integrated architecture and configuration has been done and unique identifier developed. TSC is currently using it

Creation of a schools network and its connection to the Internet through the KENET infrastructure

ES&T State Dept, KENET, ICTA

KENET has done for higher learning and colleges

Provision of education data, information and statistics through an educational portal

PROJECT: SECURITY GOVERNANCE & E-GOVERNANCE


3.Health community network

Integration of all health management systems into an integrated national health management system MoH/ NOT YET

Creation of health networks and its connection to internet ICTA Countrywide all have internet

Provision of public health information and services to citizens and businesses

This is done and information is available on the website through the : ehealth kenya facilities, District health information software (DHIS2), HRH resources.

INTEGRATED INFO INFRASTRUCTURE AND E-GOVERNMENT SERVICES

Personal Data Hubs

National Unique Persons Identifier (NUPI)Implementation of an integrated national persons registry system and integration with existing persons systems (e.g. IPRS)

Interior State Dept Not Yet done

Development of persons-related systems (Integrated security, intelligence and surveillance system Integrated security, intelligence and surveillance system

AGConcept note and Preparation of bidding documents- completed. Sourcing of funding ongoing (financial year 2014- 2015)

Establishment of Huduma centres Contract awarded Implementation in progressIntegrated security, intelligence and surveillance system, including the ICT infrastructure to police stations

13 done and next 34

Establishment of Data Hubs

Establishment of unique identifier (e.g. CUPI)

AG

The internal processes are automated, all records have been digitized and citizens are able to search and reserve company names through mobile, e-citizen portal and huduma centres. They are also able to pay through MPESA.

Development of Companies registry management system

Investor registry System Not Yet


Assets Data Hubs

Asset unique identifier Interior State Department

Not Yet done

Develop and implement Assets management system (e.g. vehicles, buildings, etc.)

National physical addressing system

Treasury/ICTA/KRA/ NTSA/transport state dept

Develop and implement Transport information management system (TIMS) NTSA

Motor Vehicle Registration & Driver Testing and licensing requirement gathering complete Servers Delivered to NTSA, Power on Self-Test Conducted and all the components tested. Sign off done.dec 2014.The following Modules; Motor Vehicle Registration, Driver Testing and Licensing and Motor Vehicle Inspection Sign off was done 02/02/2015 and have proceeded to prototype development. This is after the requirements gathering, questionnaire administration and presentation of the design of the three modules was conducted at the NTSA offices to the ICT Officers and the module users was done and their inputs incorporated. Signed acceptance certificate on the three modules was done in order to proceed with the prototypes. Mobile devices Sample equipment delivered, tested and demonstrated at the NTSA Headquarters. The enhanced mobile devices have been by NTSA. Procurement of equipment ongoing, awaiting delivery.


National spatial data infrastructure (NSDI) as part of land data hub

Land unique identifier LUPI) All land have been given LRN all the systems have been linked to E-citizen portal

Develop and implement National land management systems

Titling Management system has been developed(survey,adjudication and registration of new titles) EDMS-Automation of Land Registration Transuction fully developed and being rolled out.

All land/property parcels Mapped using GIS(NSDI) The Spatial Data centre building 95% complete National Digital mapping data produced

ICT HUMAN CAPITAL AND WORKFORCEEstablish 5 CoEs in education and training of high end Electrical Eng., Computer Sc. and Information Systems professionals

Fund of CoEs in ICT education and training

ES&T State Dept, KOTDA

Not Yet

Enactment of KOTDA bill KOTDA Bill done

Attract top quality global universities to offer ICT programs in Konza Techno-city

In progress Carnegie Mellon university we have collaboration for certification

Finance a 1-2 year intensive structured training and attachment program producing 500 graduates per year

Identifying the students and providing training and attachment program for them Uni/

100 university graduates have been taken in for presidential digital talent internship.400 will be taken in phase 2 through collaboration between ICTA and huawei &SAP partnership has given 63 interns


Development of MOOCs-type ICT continuous education courses for training of trainers and the public

Trainers of trainers portal

ICTA Not Yet

Public Literacy program via e-learning

ICT AS A DRIVER OF INDUSTRYNational payment gateway (legal framework and the system)

N/A DONE

National electronic single window system

N/A DONE

National agriculture commodity exchange (Agricultural portal, Electronic tea Auction, Electronic animal monitoring system)

Agricultural portalElectronic tea Auction Electronic animal monitoring system


DEVELOPING ICT FOR ICT BUSINESSES

Scale up ICT innovations

A Science and Technology Park and ITES Centre in Konza Techno City

ICTAS&T Parks in selected counties (ICT Hubs)Program to support commercialization of ICT innovations

Presidential directive for MCDAs to leverage on locally developed systems

Market Kenya as an international ICT hub(To enhance investments in the ITES sector)

Developing a certification mechanism for software developers is ongoing

Enabling legal and regulatory framework

Enactment of an e- Government legislation

MOICT/AG

NOT YET Enactment of a data protection legislation and setting up of a regulatory framework for data protection

Bill has been drafted

Enactment of a freedom of information legislation DoneStrengthening cyber security legislation Drafting stage


Sessions and Tracks


The Connected Summit 2016 will be delivered through keynote and case study presentations in plenary, panel discussion in breakout sessions and evening fireside chats.

Sessiontype:KeynoteFormat: 20 min presentation in plenary 10 min Q&A

Sessiontype:PanelFormat: 1 hour panel discussion 20 min Q&A 10 min wrap-up

Sessiontype:FiresidechatFormat: Evening conversation with experts

Session Types


This track will seek to answer two questions:• How can ICT improve service performance in government?• How can government reduce cost and improve quality of ICT projects?

Government is a complex organisation. Receiving a service like renewing an ID or starting a company requires the input of several agencies across government. For a citizen, this often means completing several forms, submitting the same information multiple times and wasted time shuffling from one building to the other.

With automation and the introduction of electronic payments, a number of government services are now available in one location through facilities like eCitizen and Huduma Centers. This has transformed how citizens transact with government. But for many ministries, agencies and departments, duplication and complexity still exist despite automation.

This track will explore some of the difficulties government agencies face as they automate and transform their service delivery. In addition, panelist will explore how ICT projects themselves can be designed to address complexity and simplify process of service delivery.

Keywords: e-citizen, digitization, automation, outsourcing, big data, service delivery, user experience, electronic payments

Track I: The Efficient Public Sector


The uptake of online government services has been remarkable. In a little over a year nearly 2 million people have created an account on eCitizen.

For a thriving business in a rural area submitting tax returns online is convenient—but not when the process requires downloading a file that can only be used with proprietary software. Decentralizing ID replacement is beneficial for citizens who live in remote areas. But the cost of transport to the nearest Huduma Center can be prohibitive for many who have to travel along depleted roads.

As long as electricity and reliable transport are not ubiquitous, access to online service will remain out of reach for citizens in the most remote areas. Designing solutions for the hardest to reach is challenging but imperative. Panelists will explore how ICT services can be designed to maximize accessibility while remaining affordable. Panelists will also propose policy and strategies for Kenya to truly close the digital divide. Keywords: literacy, free wi-fi, net neutrality, connectivity, road network, electricity, transport, public utility, planning policy

Track II: Ubiquity? The Challenge of Reaching Citizens Everywhere


Leaders in Kenya’s ICT sector and government decision makers have a range of ideas on how to promote growth in the sector. Seed funding for start-ups, contracts for growing companies and drafting policy to protect the market are some of the strategies often presented. Panellists will consider how government can incentives players in the industry while promoting competiveness and review how policy has and can strengthen Kenya’s ICT sector.

Keywords: eco-system, procurement, funding, start-ups, innovation, investment, skills, workforce,

Track III: Towards a Smart Kenya: Building Stability


Oracle is shifting the complexity from IT, moving it out of the enterprise by engineering hardware and software to work together—in the cloud and in the data center. By eliminating complexity and simplifying IT, Oracle enables its customers—400,000 of them in more than 145 countries around the world—to accelerate innovation and create added value for their customers.

By engineering out the complexity that stifles business innovation, Oracle is engineering in speed, reliability, security, and manageability. The result is best-in-class products throughout an integrated stack of hardware and software, with every layer designed and engineered to work together according to open industry standards. Oracle’s complete, open, and integrated solutions offer extreme perfor¬mance at the lowest cost—all from a single vendor. Integrated, industry-specific solutions are engineered to address complex business processes across a wide range of industries.

For more information about Oracle (NYSE:ORCL), visit www.oracle.com.


Day

0: S

unda

y, M

arch

20

Arrivals–throughoutthedayWelcome drink and Check In - Bahari LoungeRegistration – Bahari LoungeRegistration for Golf Tournament @ Bahari Lounge

11:00hrs:LightlunchVenue: Club House

12:30hrs:LunchVenue: Diani Restaurant – 200 pax

13:00hrs:TeeOff/GolfTournament Halfway snacks for Golfers at Hole 15Cocktail Party at Club HouseSponsored by Communications Authority

16:30hrs:Women’sNetworkingSessionSponsored by INTEL

16:30hrs:CountyICTForumSponsored by INTEL 20:00hrs:WelcomeDinnerVenue: Leisure Lodge Buffet at Maridadi Garden

Programme


Day

1: M

onda

y, M

arch

21

07:00-08:00hrs:BreakfastVenue: Diani Restaurant or respective accommodated Hotel

08.00-10:00hrs:OpeningSessionVenue: Dr. Meister Conference Hall

10.00-10.30hrs:TeabreakandPhotoSessionVenue: Ukumbini / Court Yard / Kileleni Garden

10:30-13:00hrs:NationalICTProjectVenue: Dr. Meister Conference Hall

13:00-14:00hrs:Lunch

14:00-15:00hrs:SimultaneoussessionsInfrastructure for a Smart KenyaVenue: Dr. Meister Conference Hall

How Much is Enough: Data, Biometics and Privacy)Venue: Jumuika

15:45-17:00hrs:Universal Service Fund: Where are We Now?Venue: Dr. Meister Conference Hall

Public Wi-fi! Now What? Venue: Jumuika

17:00hrs:Teabreak

19:00hrs:CocktailPartyVenue: Peponi LawnSponsored by Seacom

20:00hrs:DinnerVenue: Brazo Africa at Kivulini Beach CoveSponsored by Dimension Data

22:00hrs:FiresidechatVenue: Fisherman’s Cove Sponsored by Dimension Data

22:00hrs:FiresideChatVenue: Pango Pool TerraceSponsored by Microsoft


Day

2: T

uesd

ay, M

arch

22

0700-08:00hrs:Breakfast

08:00-09:30hrs:NationalBillingSystemsVenue: Dr. Meister Conference Hall

09:30-10.00hrs:CountyCaseStudiesVenue: Dr. Meister Conference Hall

10:00-10:30hrs:TeaBreak

10:30-11:30hrs:MicrosoftInnovationAwardsVenue: Dr. Meister Conference Hall

11:30-12:30hrs:InnovationPanelbyEnterpriseKenyaVenue: Dr. Meister Conference Hall

12:30-13:00hrs:KeynoteVictor Kyalo, PS ICT and InnovationVenue: Dr. Meister Conference Hall

13:00-14:00hrs:Lunch

14:00-15:30hrs:Government as a PlatformVenue: Dr. Meister Conference Hall

Digital Literacy: Whose Responsibility?Venue: Jumuika

15:30hrs-15:45:Teabreak

15:45-17:00hrs:How to Design Services: Designing Services that DeliverVenue: JumuikaSponsored by Airtel

19:00hrs:CocktailPartyVenue: Kileleni Garden / Court YardSponsored by Airtel

20:00hrs:DinnerVenue: Tropical Delights at Bustani GardenSponsored by Oracle

22:00hrs:FiresideChatVenue: Malaika TerraceSponsored by Oracle

22:00hrs:FiresideChatVenue: Maweni Pool TerraceSponsored by Konza

Programme


Day

3: W

edne

sday

, Mar

ch 2

307:00-08:30hrs:BreakfastVenue: Bustani Garden or respective accommodated Hotel

08:15-10:00hrs:EastAfricaMinisters’Panel:GettingthenextBillionOnlineKeynote: Sammy Itemere, PS Telcos &BroadcastingVenue: Dr. Meister Conference Hall

10:00-10:30hrs:TeabreaksVenue: Ukumbini / Court Yard / Kileleni Garden

10:30-11:00hrs:RoleofICTinNationalElectionsVenue: Dr. Meister Conference Hall

11:00-11:45hrs:WhyGovernmentITProjectsGoWrongVenue: Dr. Meister Conference Hall

11:45-12:15hrs:CelebrityGuestSpeakerVenue: Dr. Meister Conference Hall

12:15-12:45hrs:ClosingSessionVenue: Dr. Meister Conference Hall

13:00-14:00hrs:LunchVenue: Diani Restaurant / Terrace

14:00hrs:AtLeisureWithBeachActivityVenue: Mapenzi Beach / Coral Beach / Pango Beach

19:00hrs:CocktailPartyVenue: Moonlight BeachSponsored by ICT Authority and Homeboyz

20:00hrstillMorning:GalaDinner–KaramuYaWaswahiliVenue: Mnazi CoveSponsored by ICT Authority and Homeboyz


Day

4: T

hurs

day,

Mar

ch 2

4

Visitconnected.go.keforspeakerinformation

Programme

63Theme: Bridging the Service Gap Lumia 950 at Ksh 65,000 and Lumia 950 XL at Ksh 69,999.Available at all leading retail outlets.


Fixed data is data tthat is not under normal circumstances, subject to chande. chosing the right data connectivity to power your wide area of network is critical to success. It enables you to boost IT performance, forster resilience, enhance security and enhance centralized business applications.

Airtel Offers• MPLS VPN is a family of methods for harnessing the power of multiprotocol label switching to create virtual

private networks (VPN). It gives network engineers the flexibility to transport and route several types of network traffic using the technologies of a MPLS backbone.

• International Private List Circuits (IPLC). An IPLC is a point-to- point private line used by an organization to communicate between offices that are geographically dispersed throughout the world. An IPLC can be used for internet access, business data exchange, video conferencing and any other form of telecommunication.

• Internet Bandwith.

Our Initiatives• Expanding cross-border and international routes.• Building an Africa wide MPLS network• Peering with global service providers to deliver worldwide services.Our Purpose-Consolidate off shore traffic at hubs-Manage offshore capacity with quality of service and resillience-Leverage to provide enterprise services


proposed Konza Complex

The Vision 2030 development blueprint envisions transforming Kenya into a prosperous, globally competitive middle-income country by the year 2030. Vision 2030 strategies aim to kick-start this process by transforming employment markets, enhancing social infrastructure and building national institutions. Konza Techno City is the physical embodiment of this Vision – a beacon of excellence for Kenya, Africa, and the world.

KTC is envisioned to be a sustainable, world-class technology hub and a major economic driver for Kenya, with a vibrant mix of businesses, workers, residents, and urban amenities. The city will create high value jobs, boost the country’s GDP by focusing on R&D and Entrepreneurship in Science Technology Innovation (STI) sector. This will position Kenya as a global cent er for innovation, and Africa’s technology hub

It is envisaged that KTC, through its approach to infrastructural development, will play a major role in the optimization of service delivery to citizens. KTC following a Masterplan and attendant guidelines developed by its Master Delivery Partner 2 (MDP2) will ensure that all buildings on the site produce green, clean energy. This will be achieved by installing solar panels. The Kenya Energy Transmission Company (KETRACO) is building a power sub-station at Konza Techno City, which will ensure uninterrupted power supply.

The site is already connected to piped water from seven bore holes drilled on location. In addition, KoTDA and Nol-Turesh Loitoktok Water and Sanitation Company limited (NOLWASCO) signed an MOU to supply the techno city with 2000 m3 daily.

KTC’s major contribution to bridging the gap in service delivery will be the shared infrastructure services. KTC is now evaluating tenders

submitted for the design and supervision construction of the streetscapes. I line with smart city approaches, �bre cables, power lines, water pipes, etc., will be under or beside the road. This would ease the extension of lines to where they are required without having to dig up existing roads. It would also ease repairs to ensure residents have access at all times.

In addition, evaluations are ongoing for the design and supervision of construction for a wastewater reclamation facility. The wastewater will be recycled for use in toilets, watering lawns, etc.

It is our hope that this will be replicated all over the country.

Konza Technopolis Development Authority (KoTDA)Capital West Business Centre, 5th FloorEmail: [email protected]: +254(0) 204343013/4Web: http://www.konzacity.go.ke/

Konza master plan phase one


proposed Konza Complex










Konza master plan phase one






P





Electricity sub - station

Water Tower and Piping Works (Nov. 2014 - Aug. 2015)


Award Winners


Kuhustle is a freelance community and online marketplace that connects businesses with skilled freelancers who are looking to deliver quality work. The company has a model that seeks to create employment and improve access to digital jobs. This is done through the provision of a consistent and sustainable pipeline of work while simultaneously helping organisations manage their human capital costs. Kuhustle therefore provides employment and skill development opportunities to the youth and affordable talent to regional businesses and organisations.

Kuhustle was the overall winner in the IT and Telcoms category in 2015.

This has had a positive impact for the company which has experienced increased awareness of both the company and its product offering.

After winning the award, it also acquired more users – both the number of businesses that are looking for the right talent as well as the number of freelancers that are looking for jobs on www.kuhustle.com. This has necessitated the expansion for the portal from being solely a platform for IT jobs to include more categories such as accounting.

ITANDTELCOMS

Company: KuhustleProduct: Kuhustle- Creating & Delivering Digital Jobs OnlineBeverly Mbeke Mulei

ICTA Innovation Awards 2015 Winners


FINANCIALSERVICES

Company: Mobi Changa LimitedProduct: M-ChangaKyai Ivuso Mullei

Informal fundraisers (or harambees as they are popularly known locally) are common in Kenya but lack a system to keep tabs on the donations.

M-Changa allows one to start and manage a fundraiser end-to-end through SMS, App or Online. Thus one can receive donations through such platforms as mobile money (Airtel, Equitel, Safaricom) as well as through credit cards (Paypal, SimbaPay).The platforms enables collectors of funds to reconcile payments from multiple payment systems. It also infuses transparency into the fund collection process and hence able to convince the donors that the funds are being appropriately used.

M-Changa was the overall winner in the Financial Services Category at the ICT Innovation Awards in 2015. The innovation award has given the company and its product recognition and raised the awareness of its profile in a major way.

After winning the innovation M-Changa has been invited to several local, regional and international events by both the ICT authority and other players to showcase the product.

Partnership development has also become much easier for the company.


LOCALANDINTERNATIONALTRADE

Company: M-Shamba LtdProduct: M-ShambaCalvince Omondi

M-shamba is an interactive platform that provides information to farmers through the use of a mobile phone. The Company utilises basic mobile phone technology to provide essential information to farmers. This includes information on such areas as production, harvesting, marketing, credit, weather and climate.

The M-Shamba also enables farmers network and share information on various topics on the platform. Other than information, it links farmers to the market in addition to offering them a farm management system.

The company was the overall winner in the Local and International Trade Category at the ICTA Innovation Award.

Winning the award gave M-Shamba exposure not just in Kenya but also in the international arena. After winning ICTA Innovation Awards, the company was shortlisted by Communications Authority (CA) to represent Kenya at the East Africa Communications Organizations event in Uganda.

The firm later won global entrepreneurship Award by ITU Telecom World in Budapest, Hungary in October 2015, which can be partly attributed to the ICTA Innovation Awards.

M-shamba has in the course of 2015 also had a lot of engagements with investors who have expressed interest to invest in the organisation due to its growth potential.

ICTA Innovation Awards 2015 Winners


Looking for houses whether rental or to buy can be hectic and tortuous process. Many people tell tales of how much money they have lost to people masquerading as agents or owners. To ease the process of house searching, Kejahunt designed an online house hunting platform that helps users find houses without the hustle of using agents.

Through an online platform – www.kejahunt.com – users request for houses and the company uses the caretakers of the houses and a team of well-trained field officers to provide the houses.

While the platform has found use among people in different market segments searching for houses, it is targeted at low and middle income earners. House searching for this segment is a painful process mainly because of having to go through agents and in turn are mainly cons. The tool helps this segment bypass agents and working with landlords and caretakers of the houses.

Kejahunt won the Housing and Urbanisation Category during the ICT Innovation Awards in 2015 and this has given the company recognition and credibility. This has in turn led to increased business.

HOUSING AND URBANISATION

Company: Kejahunt LimitedProduct: KejahuntPiero Muguna Mbaabu


Totohealth is a social business with an award-winning mobile solution that enables mothers to monitor their pregnancy as well as their children who are under 5 years old. The innovation works over text and voice messages and allows parents to receive targeted health information directly to their phone through text messages or voice messages. The product is geared at reducing mortality rates for expectant mothers and infants.

Totohealth emerged the overall winner in the Healthcare Delivery category during the ICT Innovation Awards in 2015. Following the award, the company has received significant coverage in the media, which has helped push up its brand loyalty.

It has been able to grow the number of registered users to 18 000 as of March 2016 from 8 000 last year, translating to more than 100 per cent growth in about an year.

The company has also been able to engage investors more meaningfully and has been able to raise more than $200 000. Totohealth has also expanded to two more countries and is currently evaluating possibilities of getting into more countries.

HEALTHCAREDELIVERY

Company: TotohealthProduct: TotohealthFelix Kimaru


Safaricom Transforms lives

We provide voice, data (both fixed and mobile), Television, financial services and enterprise solutions for a range of subscribers, small businesses and government, using a variety of platforms.

As the biggest communication company in East and Central Africa, Safaricom delights over 25 million subscribers, providing over 300,000 touch points for its customers and offering over 100 different products under its portfolio.With annual revenues in excess of Kshs. 160 Billion, Safaricom invested Kshs. 33 billion on infrastructure in the 2014/5 financial year, covering 75% of Kenya’s population with 3G coverage and providing 2G coverage to 90% of Kenyans. Safaricom owns over 2,000km of proprietary fibre infrastructure and recently launched 4G services in 14 counties. It is in the process of building dedicated wholesale and enterprise business portfolios to provide managed services to other licensed providers and clients in the East African region.

Through Safaricom Business, the company is providing bespoke solutions to clients in government, the private sector and in civil society that streamline processes and increase efficiencies.

Safaricom pioneered commercial mobile money transfer globally through M-PESA, the most successful such service anywhere in the world. Launched in March 2007 as a money transfer service, M-PESA now has over 22 million cus-tomers and over 90,000 Agent outlets countrywide. The growing Lipa na M-PESA service is now enabling over 36,000 merchants to process payments across a number of industries.


Organising Committee

1. Kwame Shiroya2. Kaburo Kobia3. Magdalene Mjomba4. Phyllis Nyambura5. Hellen Kirui6. Macklyn Otiu7. Iris Khani8. Edmond Wandera9. Haji Tomno10. Linet Kwamboka11. Stephen Mwaura

Special Thanks to our Suppliers:

• Event Managers :Professional Marketing Services Group (PMS GROUP)• Documentary &Live Streaming: Protel Studios Ltd• Set Up &Technical Support: Homeboyz

Connected East Africa Summit 2016 Organising Committee


Connected Summit 2016Theme: Bridging the Service Gap


connected.go.ke | icta.go.ke ICT Authority ICTAuthorityKE

connected summit 2016 - ict authorityicta.go.ke/pdf/connected final 18-06-15 2022 lores.pdf · 8...

Documents