Conga Digital CommerceOmnichannel digital commerce for enterprise organizations

• Fragmented systems and data disrupt high-quality experience

• Conflict between channels leads to inconsistent product offers and pricing

• Slow time to market and poor ROI

• High implementation and maintenance costs

• Unified buying and selling experience

• Fast and intuitive ordering and quoting experience

• Cross-functional speed and convenience

• Single platform with built-in B2B digital commerce and subscription management capabilities

• Headless API for seamless integration

98% of B2B enterprises struggle to deliver a high-quality buying experience across all sales touchpoints

Business buyers today want to buy when, where, and how they choose. What if you could give your customers what they want and increase effectiveness of all sales channels with a single solution?

With Conga Digital Commerce, your customers, partners, and sales reps can place orders – or request and present quotes—through a single digital commerce platform, providing a unified and modern buying and selling experience.

Our customers have responded well to the shift to self-service, resulting in faster time-to-cash cycles, higher average order value, and most importantly,

an increase in customer satisfaction.

Bobby Barry | SVP of Business Solutions, Fruit of the Loom

Challenges Key benefits

conga.com

For more informationEmail info@conga.com or call your local Conga office to talk to an advisor.

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Global officesUSA: +1 650 445 7700APAC: +61 2 8417 2399EMEA: +44 (0) 203 608 0165India: +91 740 591 2515

• Faceted search

• Product feature and pricing comparisons

• Asset-based ordering

• Promotion and rebate management

• Assisted sales

• Shipping, tax, and payment terms calculations

• CRM and ERP integrations

• Integration with PCI-compliant systems

• REST API for standard integration

73% of business buyers prefer the convenience of buying through digital channels

Real outcomes from Digital Commerce customers

19% 18%23%Increase in market share Improvement in

customer retentionIncrease in customer

lifetime value

• Accessible from any device, anywhere

• Multichannel support for direct sales, partners, and customers

• Constraint and rules-based product configuration

• Bulk order entry

• Intelligent upsell and cross-sell recommendations

• Branded and personalized buying experience

• Storefront management

Data Sheet | Digital Commerce

16% 30%Increase in average

contract valueImprovement in cross-sell and upsell opportunities